7. Guarantee and service policy
This product is covered by a standard parts or replacement warranty for a period of
three years from the date of purchase.
If there is a manufacturing defect within the warranty period we will send spare parts,
repair and return the unit or, at our discretion, supply a replacement product.
Incorrect installation and failure to follow correct operating instructions are excluded.
Consequential costs such as labour charges or damage to surroundings are expressly
excluded.
Contact us
If you experience a problem with this product you should first contact our service
department on 01924 225 200 before taking any further action. Experience has shown
that issues can often be resolved without the need to return or uninstall the product.
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