TROUBLESHOOTING YOUR HEADSET
Mobile phone or device can’t find headset >
>>> Solutions:
• Confirm if the headset is turned on. (Whether the LED indicator light is on
or Red and Blue lights are flashing).
• If the headset is turned on but it still can’t be found, please restart your
phone/device and the headset.
After reconnecting the headset with your phone/device,
there is always static, noise or it disconnects >
>>> Solutions:
The wireless headset’s battery is low, charge the headset.
Bluetooth’s radio frequency is blocked by water, and the human body is made
up of mostly water. If you keep your phone in your left pocket it is possible,
that the connection may be weak. This can cause some interference issues.
Trying holding your phone in your hand or placing it in your right pocket. If
you wear an armband, try placing it on your right arm.