Husqvarna Viking SAPPHIRE 9650Q, User Manual

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7:4
Is the bobbin wound correctly? Wind a new bobbin.
Are you using the correct bobbin? Use only the original bobbins for this model (see page 7:2)
The Machine Skips Stitches
Is the needle bent or blunt? Insert a new needle.
Did you insert the needle properly? Insert needle correctly as described in chapter 2.
Did you insert a wrong needle? Use needle system 130/705 H.
Did you thread the machine properly? Check how the machine is threaded.
Is the correct presser foot used? Attach correct presser foot.
Is the needle too small for the thread? Change the needle.
Is the fabric moving up and down with the
needle when free-motion sewing?
Reduce the presser foot height by touching the Free Motion icon and
reducing the presser foot height.
The Seam has uneven Stitches
Is the thread tension correct? Check needle thread tension and the threading.
Are you using too thick or slubbed thread? Change the thread.
Is the bobbin thread evenly wound? Check bobbin winding (see page 2:7).
Is a correct needle used? Insert a proper needle correctly as described in chapter 2.
The Machine does not Feed or Feeds Irregularly
Did you thread the machine properly? Check how the machine is threaded and rethread the machine (see page
2:5).
Has sewing lint collected between the feed teeth? Remove the needle plate and clean the feed teeth with a brush.
System report
Is your machine displaying the system
report pop-up?
When the system report pop-up appears, go to My Files/Reports and
locate the file (SystemReport01.dmp or higher number). Save the file
to a USB stick. Send the file together with a short description of what
you were doing before the pop-up appeared to product.improvement@
husqvarnaviking.com. After sending the file, remove it from your
machine.
Non-original Parts and Accessories
The warranty does not cover any defect or damage caused by use of non-original accessories or parts.