TROUBLESHOOTING
Problem
Possible reasons
Solu on
Power lamp off, does not
work
No power supply
Connect power supply,
switch on
Power lamp on, no mist is
produced
Abnormal smell of the
mist
No water in water tank
New unit
Dirty water or water si ng
too long
Fill the water tank with
water
Take out the water tank, open the
cover, wait for 12 hours
Clean the
water tank,
fill with
clean water
Power lamp on, unit
doesn’t work
Too much water in the
water basin
Pour some water
out
the water
basin
Mist fog is too low
Abnormal noise
There is not enough water
in the tank
Unit is on an unstable
surface
Too much scale in the
water basin
Water is too dirty or water
kept too
long in the tank
Clean the humidifier
Clean the water tank and
change
to fresh clean
water
Fill the tank with water
Move the unit to a stable
flat surface
23
Mist fog coming out from
around the nozzle
There are apertures between the
nozzle and water tank
Dip the nozzle in water for a while
and
then fix it onto the socket on
the water tank
