OPERATION
10
Troubleshooting
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution
Make sure that the shade fabric is not caught between the installation bracket
and the headrail.
Check that the headrail and installation brackets are level and aligned.
Check that the side tracks are perfectly vertical. If the side tracks are not vertical,
replacement side tracks will be required and need to be installed vertically.
Check that the track clips are not binding in the side tracks.
Check that the rail clips are properly aligned to the track clips.
Problem
The shade raises or lowers unevenly or the bottom rail is uneven when
fully raised.
Solution
Check that the headrail and installation brackets are level and aligned.
Adjust the shade. See “Level the Rail(s), If Necessary” on page 8.
Problem
The shade will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Adjust the set screw
position if needed.
Check that the headrail is completely inserted into the installation brackets.
See “Install the Shade” on page 7
.
