OPERATION
14
Problem
There is a light gap at the top of the window frame.
Solution
If a valance was ordered with the shade, the valance fabric can be adjusted
using the hook- and-loop attachment to minimize the light gap or accommodate
uneven applications.
Problem
The battens or folds don’t align.
Solution
Side-by-side shade alignment is guaranteed within ¼" when shades are
ordered at the same time, and in the identical style, fabric, lining, color, height,
lifting system, and mounting style. Side-by-side shades must be specified on
the order form.
In order to achieve custom shade heights for Hunter Douglas Design Studio
™
Roman shades, spacing from the top of the shade to the first batten or fold may
be more or less than the consistent spacing between battens or folds on the
rest of the shade. This is called “top indexing.”
Problem
The shade hits an obstruction as it is lowered.
Solution
If the shade hits an obstruction as it is lowered, it will stop, but the cords in each
cord rout may become misaligned. This may cause the shade to be angled or
tilted when fully raised. If this occurs, do the following:
Raise the shade slightly.
Lower the shade completely to the sill. In some cases, pull gently on the
bottom rail to get it to drop completely.
IMPORTANT:
If the bottom of the shade is tilted when fully raised, do not
pull harder on the cord. It does not correct the tilt and may make it worse.
