Troubleshooting
Q: No LED display after powered on. (HTA-810/820/830)
A: Please make sure DC12V power adaptor is properly plugged with correct polarity.
Q: Unable to establish communications.
A: For HTA-810/820, please make sure the device ID is correctly set. For HTA-830/840,
make sure the IP port is correctly set.
Q: I swiped the card, but the device has no response.
A: 1. Please check if the card format matches model purchased.
2. Please make sure card registry process is complete.
3. Please swipe the card again at normal speed.
4. Please make sure the right side of card swiped.
Q: An Err or Bad code appears after swipe of cards.
A: Please refer to appendix, Error Message Code for more information. Contact the dealer
if “bad code” appears.
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Summary of Contents for HTA-810
Page 9: ...Physical Dimensions Front View Side View Back Base 9...
Page 13: ...Backview With Base HTA 810 820 HTA 810 820 without Base 13...
Page 14: ...HTA 830 HTA 830 without Base HTA 840 HTA 840 without Base 14...
Page 16: ...TCP IP RJ 45 Connection for HTA 830 TCP IP RJ 45 Connection for HTA 840 16...
Page 17: ...Alarm Output Connection HTA 810 820 830 HTA 840 17...
Page 19: ...Communication Port for HTA 840 Note POE stands for transmitting DC power 19...
