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Troubleshooting:
Issue
Possible Cause
Solution
Press power button, but
indicator light does not
light up
Power plug is not well
connected.
Reconnect
the
plug
properly.
Indicator light is on and
wind blows but there is no
mist released
Water tank is empty
Pour water into water tank
Float
sensor
is
not
attached to water tank
Attach water tank to the
base properly so that float
sensor is connected to
water tank
Mist has an odor
The water in the tank is not
clean
Open tank cap and leave it
in open air for 12 hours,
then wash tank and refill
with clean water
Indicator light is on, but
both wind and mist are not
produced
The water level inside
water tank is too high
Pour out water inside
reservoir and close tank
cap tightly
Mist level remains low
There is deposit of scale
on atomizer
Clean atomizer and refill
water tank with clean
water
Flashing light
Over filled water tank or
release valve stuck
Adjust the water level,
make sure cap is screwed
on correctly & the release
valve spring is functioning.
That the dots on base &
tank line up
Mist leaks out from the
water tank
Water tank is not attached
to base properly.
Attach water tank to base
properly making sure tank
& base are aligned.
Above table enlists the most common problems regarding the operations
of the product and their possible causes as well as suggested solutions. It