Humanware explore 7, User Manual

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explorē 7
9
4. Troubleshooting
Problem Solutions
Black screen

Make sure device is on.

Make sure the camera lens is clean.

Decrease magnification.
Unable to
turn on
device

Make sure battery is in the device and that
the battery is charged.

Try to use the power adapter to turn on your
device.

Press and hold the power button and color
mode button for 3 seconds to turn on
Image on
screen is
dark and
twisted

Make sure your reading material is laid flat.

Make sure the camera lights are turned off.
Nothing is
displayed
after
connecting
to the TV

Make sure the TV is on.

Make sure the cable is correctly connected to
the HDMI output and to the TV.

Make sure you are in the correct HDMI
output mode.
Unable to
charge
battery

Make sure the power adapter is connected.
Blurry image

Press and hold the Freeze button for 6
seconds to set the auto-focus.