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iJoy-2400 Troubleshooting Guide 

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 iJoy-2400 Troubleshooting

This Troubleshooting Guide walks you step-by-step through the 
diagnosis of iJoy-2400 customer problems. It is important to follow 
these steps carefully, to ensure that the problem is diagnosed 
correctly, and therefore the appropriate repair action is taken.

Assembly Issues

The backrest reclines but will not incline.

This condition may occur if the chair has been stored below room 
temperature, and should self-correct after 48 hours at room 
temperature. To speed up this process, recline and incline the chair 
several times (pushing the backrest upward when inclining); the chair 
should then operate normally.

The power switch will not turn on.

If the power switch cannot be set to On, it is because the child safety 
lock is set incorrectly. Set the child safety lock on the power panel to 
the Unlock position, then turn the power switch to On. 

Getting Started

1. Turn the power switch on the left-hand side of the chair to Off, wait 

approximately five seconds, then turn it back On. 

2. Check whether any remote control LEDs light. If not, see 

"Power" 

on page 2

.

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