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PC-086 Troubleshooting Guide
Power
Step 1: Check the power cord.
1. Check the entire length of the power cord for damage; if the power
cord is damaged, replace the power cord.
Step 2: Check the wall outlet.
1. Plug a different device into the AC outlet into which the chair is
plugged.
2. If the device does not work (is not receiving power), the AC outlet is
most likely not working. Plug the chair into a different AC outlet to
verify that it receives power.
My chair makes a
creaking/squeaking
noise when I
incline/recline.
Some sound is normal, due to the pads rubbing
against the side of the chair. Do the following:
1. Reinstall the pads, ensuring that they are
centered carefully during installation.
2. Check to see if there is less clearance between
the backrest frame and the chair on one side of
the chair than there is on the other. There is
some play in the frame when installed - try to
center the frame between the two sides of the
chair (like you would a bicycle tire between the
two brake pads).
My recline lever is
broken.
Replace the armrest.
My footrest is broken.
Replace the mechanical footrest assembly.
My footrest pads drag
on the ground when I
fully retract the
footrest.
When installing the seat pad, the lower
corners of the footrest frame must be
installed into the corresponding holes in the
bottom corners of the seat pad, otherwise
the bottom of the seat pad will not retract
along with the footrest.
To Troubleshoot This
Issue
Do the following: