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HT-Navitas Troubleshooting Guide 

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 HT-Navitas Ascent Series Troubleshooting

This Troubleshooting Guide walks you step-by-step through the 
diagnosis of HT-Navitas Ascent Series customer problems. It is 
important to follow these steps carefully, to ensure that the problem is 
diagnosed correctly, and therefore the appropriate repair action is 
taken.

Getting Started

1. Verify that the chair has not been used for more than three 

consecutive cycles. If it has, power off the chair and allow 30 
minutes for the chair to cool down.

NOTE

If you run the chair continuously for more than three 
massage cycles, it may shut down to protect the chair from 
overheating. This thermal protection is a safety feature.

2. Turn the power switch on the back of the chair base to Off, wait 

approximately five seconds, then turn it back On. 

3. Verify that the power switch LED lights to indicate that the chair is 

receiving power. If it does not, see 

"Power" on page 3

.

4. Verify that the problem still exists. 

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