If your login or server settings are found to be incorrect
1
Check and re-enter the details you have used when
prompted.
If you receive the same message a second time, there
is no point to continue setting up the account as your
login details may not be right.
2
Make a note of the information reported as incorrect,
then contact your email service provider and ask
them to send you login or server details that will
enable you to set up your account. If the problem
reported is server setup, you may find these details
on your email service provider’s website.
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