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Rev 1.1 5/19
Troubleshooting
•
Cannot Control Camera at all
o
Check that LCD is in the Main Menu. Press “Esc” key to return to main
menu, if needed. Note: Repeated presses may be required depending on
how deep you are in a menu, e.g. this can often happen after setting
presets and then attempting to Call presets without exiting the Set
menu.
o
Check that PW Indicator is solid Red. If not, check power supply
connection to KB and AC Mains. If still unlit, power supply or the KB may
be damaged.
o
Check both KB settings and camera settings to ensure that the following
ALL match:
▪
Camera ID (e.g. 01, 02, etc…)
▪
Camera Protocol (e.g. VISCA, PELCO-P, PELCO-D)
▪
Baud Rate (e.g. 9600)
o
Check all KB-camera connections and cabling per “Connection Wiring
and Indicators” section above.
o
Check TXD Indicator for Green flickering when cam is moved using the
joystick. If not flickering, KB or its joystick may be damaged.
•
Controlling more than 1 camera at a time.
o
Check all cameras to ensure that each has a unique ID.
o
Check all camera settings in KB menu to make sure that the protocol
setting for that camera ID matches that of the actual camera.
o
Note, you cannot typically mix VISCA, Pelco-P or Pelco-D cameras in the
same daisy chain.
o
Check control wiring.
▪
For RS232, cabling must flow from KB into the VISCA-in port of the
first camera and then from VISCA-out port of first camera to
VISCA-in port of next camera, etc... With daisy chained RS232, no
terminator is required on the last camera. A VISCA cross-over
cable must be used for all camera to camera connections. These
are available from HuddleCamHD in various lengths as well as
from other sources.
▪
For RS485 and RS422, all connections are in parallel (e.g. all
cams’ 485+ are connected to KB’s 485+ and all cams’ 485- are
connected to KB’s 485-) and termination may be required
depending upon overall cabling distances involved.
