Pub. 42004-456D
Division 1 VoIP Telephones
Page 15 of 18
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Factory
Use the
FACTORY
button (see Figure 13) to erase the current configuration and restore the factory
default settings as follows:
1.
Press and release the
RESET
button.
2.
Press and hold the FACTORY button for 10 seconds while the telephone is rebooting.
The telephone will reboot again with the factory default settings configured.
Figure 13. VoIP Telephone PCB Assembly
Service and Spare Parts
Contact a regional service center for assistance if the telephone requires service or spare parts. An RA#
(return authorization number) will be issued if service is required. Equipment must be shipped prepaid to
GAI-Tronics with an RA# and a purchase order number. Repairs or a replacement will be made in
accordance with GAI-Tronics’ warranty policy if the equipment is under warranty. Please include a
written explanation of all defects to assist our technicians in their troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help with identifying nearest
regional service center.
