Huawei Y550-L01 Faqs Download Page 8

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Y550-L01/L02/L03 Smartphone FAQs

1 Basic functions

Issue 01 (2014-08-07)

Huawei Proprietary and Confidential

Basic functions

1.1 Color schemes

Black and white with belt grinding frames in various colors.

1.2 Software and hardware specifications

1.2.1 Hardware specifications

Item

Specifications

Shape

Bar-type

LCD



Size: 4.5 inches



Type: TFT touch-sensitive screen



Color: 16M colors



Resolution: 854 x 480 (FWVGA)

Dimensions

133 mm (L) x 68 mm (W) x 9.5 mm (T)

Weight

About 153 g (including the battery)

Frequency band

Y550-L01:



LTE FDD Band 1: 1920–1980 MHz (UL), 2110–2170 MHz
(DL)



LTE FDD Band 3: 1710–1785 MHz (UL), 1805–1880 MHz
(DL)



LTE FDD Band 7: 2500–2570 MHz (UL), 2620–2690 MHz
(DL)



LTE FDD Band 8: 880–915 MHz (UL), 925–960 MHz (DL)



LTE FDD Band 20: 832–862 MHz (UL), 791–821 MHz (DL)



WCDMA Band 1 (WCDMA 2100): 1920–1980 MHz (UL),
2110–2170 MHz (DL)



WCDMA Band 8 (WCDMA 900): 880–915 MHz (UL),
925–960 MHz (DL)

Summary of Contents for Y550-L01

Page 1: ...Y550 L01 L02 L03 Smartphone FAQs Issue 01 Date 2014 08 07 INTERNAL HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...he customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subjec...

Page 3: ... 7 3 How many contacts can my phone save 15 1 7 4 How do I add a contact to a contact group 15 1 7 5 How do I manage the contacts 16 1 8 Messaging 18 1 8 1 How do I edit a message 18 1 8 2 How do I delete or lock a message in a conversation How do I delete multiple messages in batches 19 1 8 3 How do I forward a text message send a text message to multiple recipients or save a text message as a dr...

Page 4: ...port 27 1 13 Streaming media 27 1 13 1 Will my phone stop playing streaming media when a call comes in If yes will it resume playing when the call ends 27 1 13 2 Why can t my phone play some streaming media 27 1 13 3 What may cause poor quality of online streaming media played on my phone 28 1 13 4 Will playing online streaming media take up my phone s storage space 28 1 14 Bluetooth 28 1 14 1 Wha...

Page 5: ...2 6 1 How do I set the phone ringtone 48 2 6 2 How do I enable or disable vibration for incoming calls and messages 48 2 6 3 How do I set a custom audio file as the ringtone or message tone 49 2 6 4 Can I set the ringtone for a contact group 50 2 6 5 How do I disable touch sounds 50 2 7 Languages and keyboards 51 2 7 1 What languages does my phone support How do I change the system language 51 2 7...

Page 6: ...ns 67 2 11 5 Why can t I install an application and what can I do 68 2 11 6 What third party applications are preinstalled on my phone Can I uninstall system applications or applications customized by my service provider 68 2 12 Task manager 68 2 12 1 What can the task manager do 68 2 12 2 How do I access the task manager 68 2 12 3 What does the task manager screen look like 69 2 12 4 How do I man...

Page 7: ...s factory settings 78 3 6 Can I scan a QR code using my phone 78 3 7 Does my phone support 3D acceleration 78 3 8 How do I know whether my phone has been rooted 78 3 9 Can I use my phone for recording 79 3 10 Does my phone come with a protective film 79 3 11 Does my phone support mobile TV 79 3 12 Can I view or edit Word Excel PowerPoint and PDF files on my phone 79 3 13 How are my phone ROM and R...

Page 8: ...LCD Size 4 5 inches Type TFT touch sensitive screen Color 16M colors Resolution 854 x 480 FWVGA Dimensions 133 mm L x 68 mm W x 9 5 mm T Weight About 153 g including the battery Frequency band Y550 L01 LTE FDD Band 1 1920 1980 MHz UL 2110 2170 MHz DL LTE FDD Band 3 1710 1785 MHz UL 1805 1880 MHz DL LTE FDD Band 7 2500 2570 MHz UL 2620 2690 MHz DL LTE FDD Band 8 880 915 MHz UL 925 960 MHz DL LTE FD...

Page 9: ...CDMA 850 824 849 MHz UL 869 894 MHz DL WCDMA Band 8 WCDMA 900 880 915 MHz UL 925 960 MHz DL GSM GSM 850 824 849 MHz UL 869 894 MHz DL EGSM GSM 900 880 915 MHz UL 925 960 MHz DL DCS GSM 1800 1710 1785 MHz UL 1805 1880 MHz DL PCS GSM 1900 1850 1910 MHz UL 1930 1990 MHz DL Y550 L03 LTE FDD Band 2 1850 1910 MHz UL 1930 1990 MHz DL LTE FDD Band 4 1710 1755 MHz UL 2110 2155 MHz DL LTE FDD Band 7 2500 25...

Page 10: ... Band 7 19 5 25 dBm Power Class 3 WCDMA 24 dBm Power Class 3 GSM EGSM GSM GPRS 850 900 33 dBm Power Class 4 DCS PCS GSM GPRS 1800 1900 30 dBm Power Class 1 Static sensitivity Y550 L01 LTE FDD Band 1 better than 100 dBm 5 MHz LTE FDD Band 3 better than 101 7 dBm 1 4 MHz LTE FDD Band 7 better than 98 dBm 5 MHz LTE FDD Band 8 better than 102 2 dBm 1 4 MHz LTE FDD Band 20 better than 97 dBm 5 MHz WCDM...

Page 11: ...00 better than 102 dBm 200 kHz Network rate WCDMA 384 Kbit s UL 384K bit s DL HSPA 42 Mbit s DL 5 76 Mbit s UL EDGE 236 8 Kbit s UL 236 8 Kbit s DL GPRS 40 Kbit s UL 60 Kbit s DL LTE Category 4 51 0 Mbit s UL 150 8 Mbit s DL SIM USIM card interface Standard 3FF SIM card interface supporting the 1 8 3V USIM card External interface Standard Micro USB microSD Card slot 3 5 mm headset External memory ...

Page 12: ...MP FF Bluetooth Bluetooth 4 0 EDR A2DP stereo Bluetooth WiFi 802 11b 802 11g 802 11n USB USB2 0 High Speed Radio FM Radio Power supply 100 240 V 50 60 Hz 1 A Certification Y550 L01 CE GCF BQB Wi Fi RoHS REACH CTS Y550 L02 CE FCC CTS BQB A Tick Wi Fi RoHS Y550 L03 FCC CTS BQB Wi Fi RoHS Sensor Accelerometer Proximity sensor Ambient light sensor 1 2 2 Software specifications Item Specifications Oper...

Page 13: ... File Format mp4 3gp Software update HOTA Update using a microSD card USB function Mass Storage USB Tethering Charging STK USAT Support STK USAT Camera Video resolution 5 0 MP Photo Up to 2592 x 1944 Video Up to 1080 x 720 720P 2 0 MP Photo Up to 2048 x 1536 Video Up to 1080 x 720 720P Photo and video Capture File Format jpg Recording File Format mp4 1 3 Selling points 4G LTE high speed data trans...

Page 14: ...or turn off the screen Press the power and volume down buttons simultaneously to take a screenshot 1 5 Installation Your Y550 supports micro SIM cards To purchase or replace a micro SIM card contact your service provider The Y550 supports a single SIM card and a single microSD card Install the cards by following the steps illustrated in the following two figures After you complete these steps you ...

Page 15: ...Y550 L01 L02 L03 Smartphone FAQs 1 Basic functions Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 8 ...

Page 16: ...4 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 9 1 6 Home screens 1 6 1 How do I add or delete a home screen On the home screen pinch your fingers together to display the thumbnails You can then quickly add or delete a home screen ...

Page 17: ...een By default your phone has four home screens Flick left or right to switch between them Touch an application or widget to open it The four home screens from top to bottom are 1 Dock housing shortcuts for applications 2 Widget area and home screen shortcuts 3 Home screen shortcuts 4 Home screen shortcuts Home screen items include applications and widgets To create a folder on the home screen dra...

Page 18: ...dential Copyright Huawei Technologies Co Ltd 11 1 6 3 How do I manage the applications and widgets on the home screen Touch and hold an application or widget to enter editing mode You can drag it to change its position or to the trash bin to uninstall it The system applications cannot be uninstalled ...

Page 19: ...4 How do I add a widget to the home screen Touch the menu key to display the Set Home Screen dialog box Touch Widgets Touch and hold a widget and drag it to a blank area on the home screen 1 7 Contacts 1 7 1 How do I create a contact How do I assign a photo to a contact Creating a contact 1 Touch Contacts then Choose where you want to save the contact ...

Page 20: ...o to a contact You cannot assign photos to contacts saved to the SIM card Method Go to Contacts and touch a contact On the contact details screen touch the contact photo area and touch Take photo Choose from preset or Choose photo from Gallery 1 7 2 How do I import contacts from or export contacts to a SIM card Exporting contacts from your phone to a SIM card 1 Touch Contacts Import Export Export ...

Page 21: ...ietary and Confidential Copyright Huawei Technologies Co Ltd 14 2 Select the contacts you want to export and touch EXPORT then OK Importing contacts from a SIM card 1 Touch Contacts Import Export Import from SIM card 2 Select the contacts you want to import and touch IMPORT then Phone ...

Page 22: ...ave You can save 2000 or more contacts in your phone s internal storage depending on your phone s available space How many contacts can the SIM card save depends on the SIM card 1 7 4 How do I add a contact to a contact group Use either of the following methods Method 1 On the contact editing screen touch Group name and select a group or create a group to add the contact to the group ...

Page 23: ... Copyright Huawei Technologies Co Ltd 16 Method 2 Touch Contacts Touch the Favorites tab and touch the desired group name On the displayed screen touch Add members Select contacts you want to add to the group and touch ADD 1 7 5 How do I manage the contacts 1 Go to Contacts and touch Settings Copy contacts ...

Page 24: ... Basic functions Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 17 2 Touch Phone or SIM select the contacts you want to copy and touch COPY On the displayed screen touch SIM or Phone then OK ...

Page 25: ...1 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 18 1 8 Messaging 1 8 1 How do I edit a message Create a message and touch the text field to bring up the onscreen keyboard The default input method is the Swype input method ...

Page 26: ...one FAQs 1 Basic functions Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 19 1 8 2 How do I delete or lock a message in a conversation How do I delete multiple messages in batches ...

Page 27: ...old the conversation select the messages you want to delete and touch Delete 1 8 3 How do I forward a text message send a text message to multiple recipients or save a text message as a draft Forwarding a text message Touch and hold the message choose Forward from the displayed option menu enter a recipient and touch Send Sending a text message to multiple recipients Write your message touch selec...

Page 28: ...tween calls or merge two calls to have a conference call Your phone supports conference calls which are a new service based on the call waiting and call hold service A maximum of four parties can be included in a conference call To start a conference call merge the ongoing calls To use this function make sure your card supports conference calls Contact your service provider to enable call waiting ...

Page 29: ...er Cause 1 The recipient number is invalid Solution Verify that the recipient number is correct and try again Cause 2 The size of the multimedia message exceeds the specified threshold Solution Delete some content from the multimedia message to ensure that its size does not exceed the specified threshold Then try again Your balance is insufficient Solution Top up your account and try again Your ph...

Page 30: ... on your service provider it cannot be attached to a message If a picture is too large it will be automatically compressed before being attached to a message As a result the resolution of the picture attached to the message decreases 1 10 4 Can I save attachments from multimedia messages Where are the attachments saved By default after you receive a multimedia message the attachment is automatical...

Page 31: ...td 24 1 11 Music 1 11 1 How are my songs sorted Albums sorts songs by album Artists sorts songs by artist All songs sorts all songs by name Genres sorts songs by genre Playlists sorts songs by user defined playlist 1 11 2 How do I create a playlist 1 Go to Music and touch Playlists then Create new playlist 2 Name the playlist and touch Save ...

Page 32: ... audio files in a playlist in sequence and repeats the playlist in sequence when all the files have been played Repeat current song plays the current audio clip repeatedly 1 11 4 How do I play songs in the background exit music and view the lyrics when a song is playing To play songs in the background Go to Music play a song and touch the return or home button To quit Music On the music playing sc...

Page 33: ...12 3 Where are my photos and videos saved Can I change the save location You can choose to store photos and videos to your phone s internal storage or microSD card By default the photos and videos are saved on the microSD card When the save location is your phone s internal storage you can touch File Manager Internal DCIM Camera to find your photos and videos When the save location is the microSD ...

Page 34: ...is up to 2592 x 1944 pixels 5 MP 1 13 Streaming media 1 13 1 Will my phone stop playing streaming media when a call comes in If yes will it resume playing when the call ends Your phone stops playing streaming media when you have an incoming call If the call lasts for less than 3 minutes the streaming media automatically resumes playing when the call ends Otherwise manual operations are required 1 ...

Page 35: ...example the display is damaged To check this play a local video for comparison Your phone s available memory is insufficient The CPU usage is high Too many applications are running 1 13 4 Will playing online streaming media take up my phone s storage space No When playing online streaming media your phone uses its RAM rather than its storage 1 14 Bluetooth 1 14 1 What files can be transmitted usin...

Page 36: ...t Huawei Technologies Co Ltd 29 2 To share a website open a website and touch Share page Bluetooth 3 To share a contact go to Contacts and touch Share Bluetooth 1 14 3 Why can t my phone be discovered by other Bluetooth devices Bluetooth has been turned off on your phone Solution Go to Settings and turn on Bluetooth ...

Page 37: ...ts various profiles such as A2DP AVRCP HSP HFP HID OPP and PBAP If the device to be paired with also supports these profiles but fails to be paired with see the following solutions Your phone cannot detect other phones Solution Check that the Bluetooth on that phone is turned on and the phone is set to be visible Your phone cannot detect a Bluetooth headset Solution Check that the headset is set t...

Page 38: ...matically download the authorization file at the startup when your phone is connected to the Internet 1 15 3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites If you are using the phone indoors bring the phone to an outdoor area If you are using the phone outdoors make sure you are not in a built up area because high buildings block the satellite si...

Page 39: ...ies Co Ltd 32 1 17 Can I download themes to my phone Does my phone support live wallpapers You cannot download themes to your phone but your phone supports live wallpapers To apply a live wallpaper to your phone touch and hold a blank area on the home screen touch Wallpapers Home screen wallpaper Live wallpaper and select a wallpaper ...

Page 40: ...pport video calls or video chats Your phone does not support video calls but it comes with a front camera so you can install a third party application such as Google Talk to implement video chats 1 19 How do I take a screenshot When the screen is not locked simultaneously press the power and volume down buttons simultaneously for 2 seconds or more to take a screenshot ...

Page 41: ...oogle Play Store or any video websites that require the support from flash players 1 21 Does my phone come with a headset What line order does my phone support The headset delivered with your phone adopts the American line order which is the mainstream line order in the industry The headset comes with only one key the hook key for you to answer or end a call as well as start or stop playing music ...

Page 42: ... Ltd 35 2 Common settings 2 1 Email 2 1 1 How do I complete email settings Adding an email account Touch Settings All Add account Touch Email to add an email account or touch Corporate to add an Exchange account To manually set an email account 1 On the account setting screen enter your email account name and password 2 Touch Manual setup ...

Page 43: ...Qs 2 Common settings Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 36 3 Touch POP3 to display the incoming server setting screen 4 Touch Next and configure the outgoing server settings ...

Page 44: ...ettings Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 37 5 Touch Next and configure the email receiving settings such as the inbox refresh frequency 6 Touch Next name the account and enter your name ...

Page 45: ... Next You will then log in to your email account and access the inbox of the email account You can automatically set up your email account for certain email service providers only when the email settings have been preconfigured on your phone To automatically set up an email account 8 On the Account setup screen enter your email account name and password ...

Page 46: ...ential Copyright Huawei Technologies Co Ltd 39 9 Touch Next 10 Touch Next and configure the email receiving settings such as the inbox refresh frequency 11 Touch Next name the account and enter your name 12 Touch Next You will then log in to your email account and access the inbox of the email account ...

Page 47: ...ight Huawei Technologies Co Ltd 40 For details about email account settings contact your email service provider Sending an email On the Inbox screen touch enter the recipient subject email content and touch Send email Viewing or deleting an email On the Inbox screen touch an email to view it or touch to delete it ...

Page 48: ...uawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 41 Deleting an email account On the Inbox screen touch the menu key From the displayed option menu choose Settings Touch the email account you want to delete On the displayed screen touch Remove account ...

Page 49: ... Obtain the email box server s settings from your email service provider s website configure the settings on your phone and log in to your Exchange account Go to Settings Under ACCOUNTS touch Corporate Touch your account and select the data you want to synchronize Touch the menu key From the displayed option menu choose Sync now to synchronize the selected data to your phone If the contact synchro...

Page 50: ...43 Touch Wi Fi to search for Wi Fi networks in range If Wi Fi is turned on your phone automatically searches for available Wi Fi networks Touch the desired network In the displayed dialog box enter the password for the Wi Fi network and touch Connect When the connection is set up you will be able to use the Wi Fi network to access the Internet ...

Page 51: ...t be used to browse web pages 2 2 4 I have turned on Wi Fi on my phone but it cannot detect signals from Wi Fi hotspots What can I do On a device other than your phone turn on Wi Fi If the device also cannot detect any Wi Fi signals check whether your router is functioning correctly Check that the wireless router s service set identifier SSID is not hidden Restart the Wi Fi function on your phone ...

Page 52: ...onnects from the Wi Fi network when its screen turns off The following describes the three options of Keep WLAN on during sleep Always Never disconnect a Wi Fi connection Only when plugged in Never disconnect a Wi Fi connection when the phone is charging If the phone is not charging it disconnects a Wi Fi connection when it has been idle for 3 minutes Never increases data usage Disconnect a Wi Fi ...

Page 53: ... Technologies Co Ltd 46 2 3 Can I use my phone as a mobile Wi Fi hotspot and access the Internet from another device using my phone s data connection Yes To implement this turn on the Wi Fi hotspot on your phone as follows Touch Settings go to WIRELESS NETWORKS and touch More Tethering portable hotspot Portable WLAN hotspot ...

Page 54: ...d options Select Static for IP settings Enter the IP address mostly 192 168 1 gateway address mostly 192 168 1 1 subnet mask or network mask 255 255 255 0 and domain name DNS address When your phone uses Dynamic Host Configuration Protocol DHCP to access the Internet over Wi Fi it must wait for the router to assign it a dynamic IP address which takes time By specifying a static IP address for your...

Page 55: ...hotspot as follows Go to Settings Under WIRELESS NETWORKS touch More Tethering portable hotspot Portable WLAN hotspot Then the computer can connect to your phone over Wi Fi to access the Internet Currently this function is available to computers running Windows 2 6 Tone settings 2 6 1 How do I set the phone ringtone Touch Settings Sound Phone ringtone and select an audio file from Ringtone or Musi...

Page 56: ...2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 49 2 6 3 How do I set a custom audio file as the ringtone or message tone Go to File Manager Touch and hold an audio file and touch Set as Phone ringtone or Notification ringtone ...

Page 57: ...Co Ltd 50 If the audio file you selected is saved on the microSD card the ringtone is changed to the default one after you remove the microSD card 2 6 4 Can I set the ringtone for a contact group No 2 6 5 How do I disable touch sounds Touch Settings Sound and select or deselect Touch sounds under SYSTEM to enable or disable touch sounds ...

Page 58: ...8 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 51 2 7 Languages and keyboards 2 7 1 What languages does my phone support How do I change the system language On the home screen touch Settings Language input Language and select a language ...

Page 59: ...y and Confidential Copyright Huawei Technologies Co Ltd 52 2 7 2 What can I do if I can t use a newly installed text input method After installing an input method you must select the input method as follows Touch Settings Language input Under Default select the newly installed input method ...

Page 60: ...s 2 Common settings Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 53 2 7 3 How do I change the system font size On the home screen touch Settings Display Font size and select a font size ...

Page 61: ...put methods does my phone support Your phone supports Google keyboards Google voice typing and Swype for Huawei input method 2 7 5 How do I switch to the stroke input method You can set the input method under Language input The following uses Swype for Huawei input method as an example Touch Settings Language input Swype for Huawei Languages touch and select Stroke ...

Page 62: ...opyright Huawei Technologies Co Ltd 55 2 7 6 How do I disable key press vibration You can enable or disable the key press vibration in the settings of a text input method The following uses Swype for Huawei as an example Touch Settings Language input Swype for Huawei Settings and deselect Vibrate on keypress ...

Page 63: ...arks To view a web page in full screen touch the menu key From the displayed option menu choose Settings Then touch Labs and select Fullscreen To save a web page to bookmarks touch the menu key From the displayed option menu choose Save to bookmarks Then touch OK 2 8 3 Can I log in to my email account using the browser on my phone Yes Open the browser and enter the email account website in the add...

Page 64: ...ht Huawei Technologies Co Ltd 57 2 8 5 How do I save an image from a web page Touch and hold the image and choose Save image from the displayed option menu 2 8 6 How do I set the browser home page Open the browser and touch the menu key From the displayed option menu choose Settings Then touch General Set homepage ...

Page 65: ...eb page and touch the menu key From the displayed option menu choose Save for offline reading 2 8 8 What can I do if my phone fails to access the Internet Insert a SIM card into your phone The phone then automatically configures APN settings To view APN settings touch Settings Mobile networks Access Point Names If APN settings are incorrect touch and choose Reset to default from the displayed opti...

Page 66: ...own from the status bar to open the notification panel In the shortcut switches touch to turn on the mobile network The icon changes to when the mobile network is turned on 2 8 10 How do I view my phone s data service status or turn off the data service Flick down from the status bar to open the notification panel indicates that the mobile network is turned on To turn off the mobile network touch ...

Page 67: ...Currently your phone does not support CDMA2000 It supports 2G 3G and LTE networks 2 8 13 What is a VPN How do I set VPN parameters A virtual private network VPN extends a private network across a public network such as the Internet It is a connection type widely used in medium to large enterprises and organizations To set VPN parameters 1 On the home screen touch Settings More VPN In the displayed...

Page 68: ... 2 Common settings Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 61 2 On the VPN screen touch in the upper right corner When prompted enter the VPN name and server address and touch Save ...

Page 69: ...ht Huawei Technologies Co Ltd 62 2 9 Screen lock 2 9 1 How do I enable a screen lock that must be unlocked using a PIN 1 Touch Settings Security SCREEN SECURITY Screen lock 2 Touch PIN to set it as the screen lock mode After the PIN is set you ll have to unlock the screen whenever you power on or turn on the screen ...

Page 70: ...martphone FAQs 2 Common settings Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 63 2 9 2 How do I set the Face Unlock function Touch Settings Security Screen lock Face Unlock ...

Page 71: ...a screen unlock pattern 1 Touch Settings Security Screen lock Pattern 2 On the Choose your pattern screen swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue 3 Draw the pattern again and touch Confirm 4 When you power on your phone or press the power key to turn on the screen draw the pattern to unlock the screen ...

Page 72: ...but you will have to wait for a while until you can try again Your phone supports the function to unlock the screen using the backup PIN If you forget your unlock pattern and backup PIN please send your phone to the local customer service center Your phone cannot be unlocked using an email from Gmail 2 9 5 How do I lock and unlock the screen To lock the screen press the power key To unlock the scr...

Page 73: ... To set the alarm to repeat on certain days select the desired intervals under Repeat 5 To set a tone for the alarm touch Ringtone and select a tone 6 To set your phone to vibrate when the alarm goes off turn on Vibrate 7 To name the alarm touch Label 8 Touch DONE On the alarm tab you can find the list of all alarms If an alarm is deselected it is disabled To delete an alarm touch and hold it and ...

Page 74: ... does not support Java applications 2 11 2 How do I download third party applications Log in to Huawei Hispace or Google Play Store to download third party applications Clients preinstalled on your phone vary according to your phone s software 2 11 3 Can I change the default installation location for applications No 2 11 4 How do I install manage and uninstall applications Touch Settings Security ...

Page 75: ...d applications on your phone touch Settings All Manage apps On the displayed screen flick your finger right until the All tab is displayed Whether applications installed by your service provider can be uninstalled depends on your service provider s policy Preinstalled applications vary according to product customized versions 2 12 Task manager 2 12 1 What can the task manager do It enables you to ...

Page 76: ...rt a clear button is displayed which lets you close all running applications simultaneously 2 12 4 How do I manage a specific application using the task manager To view all running applications scroll through the running application list To close an application drag it leftward or rightward To open an application touch it To close all running applications simultaneously touch 2 13 Weather From the...

Page 77: ...ary and Confidential Copyright Huawei Technologies Co Ltd 70 On the home screen touch Tools Weather Then configure the display mode and location settings 2 14 Developer options To view developer options touch Settings About phone and touch the build number three times in rapid succession ...

Page 78: ...operator to use the adb command to debug the phone Allow mock locations Allow the phone to use mock locations Show touches Show visual feedback for touches Pointer location Display information about the currently touched item Animation scale Control the animation scale Force GPU rendering Use 2D hardware acceleration in applications Show CPU usage Show current CPU usage Background process limit Li...

Page 79: ... can synchronize your phone s date and time with the network On the home screen touch Settings Date time and select Automatic date time and Automatic time zone 2 16 Can I use my phone as a USB flash drive Yes You can connect your phone to a computer in USB flash drive mode using a USB cable and view content in the microSD card but not content in your phone s internal storage ...

Page 80: ...SD card such as copying and deleting the content When your phone is connected to a Mac in MTP mode you can manage files on your phone but the dial up connection function on the Mac is unavailable 2 17 How do I free up the internal storage To delete unwanted files go to File Manager touch and hold the file or folder you want to delete and choose Delete from the displayed option menu 2 18 How can I ...

Page 81: ...Technologies Co Ltd 74 2 20 How do I turn on or turn off airplane mode When airplane mode is on your wireless connections will be unavailable Method 1 On the home screen touch Settings More Then turn on or turn off Airplane mode Method 2 Press and hold the power button and choose Airplane mode from the displayed option menu ...

Page 82: ...do I restore my phone to its factory settings 1 Touch Settings All Backup reset Factory data reset 2 Touch Reset phone 2 22 How do I enter and exit the safe mode To enter the safe mode when the startup animation disappears press the volume down key until Safe mode is displayed in the lower left corner of the screen To exit the safe mode restart your phone ...

Page 83: ...adapters provided by Huawei You are advised to use the power adapter provided with your phone because non standard power adapters may generate excessive current that shortens your battery s life span or insufficient current that prolongs the charging time 2 27 What are the features of my phone 4 5 inch IPS and FWVGA resolution 854 x 480 pixels 4G LTE high speed network data transmission Huawei Emo...

Page 84: ...ta enabled under Settings Mobile networks Turn off GPS by clearing GPS satellites under Settings Location access 3 2 How do I reduce my mobile data usage Turn off the mobile network when you do not need it Disable the data service if your phone is connected to a Wi Fi network Access Wireless Access Protocol WAP sites instead of World Wide Web WWW websites Turn off the mobile network by deselecting...

Page 85: ...me down buttons to scroll through the options and press the power button to select an option To restore your phone to its factory settings touch Settings Backup reset Factory data reset Reset phone 3 6 Can I scan a QR code using my phone Yes but you need to download a quick response QR code application first 3 7 Does my phone support 3D acceleration Yes To enable 3D acceleration touch Settings Dev...

Page 86: ... support mobile TV No 3 12 Can I view or edit Word Excel PowerPoint and PDF files on my phone No 3 13 How are my phone ROM and RAM allocated Partitions of the flash memory ROM similar to a hard disk on a computer 4 GB Partition Size Description Query Method Boot and operating system data backup partition About 256 MB This partition stores the boot and operating system backup data Data in this part...

Page 87: ...ple camera Bluetooth and data synchronization with computers With this partition you can use all functions provided on the Android without an additional microSD card This partition is used when the OS or applications are running This partition also stores the files for applications you install It can be queried under Settings DEVICE Storage Internal storage Other About 256 MB This partition includ...

Page 88: ...Y550 L01 L02 L03 Smartphone FAQs 3 Others Issue 01 2014 08 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 81 ...

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