●
When suddenly brought into a warm place from a cold place, or when in a humid location, or when used where
temperature suddenly changes (e.g. near the air discharge port of an air conditioner), water droplets (i.e. condensation)
sometimes are formed inside the product. Note that when used under conditions such as this, the humidity might cause
corrosion or a fault.
●
When wiping the display, wipe with a soft, dry cloth. Use of a moistened cloth, glass cleaner or other similar liquid might
cause a fault.
●
When connecting/disconnecting an external device to/from the external connection terminal, make sure that the external
connection terminal is horizontal with the external device.
●
Note that applying unnecessary force with the external connection terminal connected to the external device might cause
damage.
●
Do not discard the product together with regular trash. Please cooperate in the collection of the product when it is no
longer needed to protect the environment and effectively use resources. Old products are collected at au shops and other
places.
●
Do not insert any object except, microSD memory card or au Micro IC Card (LTE) into microSD memory card slot and
Micro IC Card slot of this product.
●
Do not exert excessive force when attaching/removing a microSD memory card. Doing so might injure your hands or
fingers.
●
While writing/reading data to/from a microSD memory card, do not subject the product to vibration or impact, or turn off
the power. Doing so might cause loss of data or a fault.
●
Note that pulling strongly or applying unnecessary force with microSD memory slot cover and Micro IC Card slot cover
might cause damage.
■
Touch Panel
●
Use your finger to operate the touch panel. Do not use ballpoint pens, pencils or other sharp-pointed objects. Using such
objects does not only hinder correct operation of the touch panel, but also might cause scratching or damage to the
display.
●
Do not put stickers or sheets (e.g. commercially available protective films, peep prevention sheets) on the display. Doing
so might hinder correct operation of the touch panel.
●
Do not operate the touch panel with fingernails. Doing so might result in split nails or jammed fingers.
●
If the display surface is dirty or wet with sweat or water, it may not function correctly. In such case, wipe the display
surface with a dry, soft cloth.
●
Press the touch panel strongly may cause damage or malfunction.
●
When carrying the product in your pocket or bag, take care not to put the touch panel close to metals or other conductive
materials, as it might cause false operation of the touch panel.
■
Internal Battery
●
Use in very hot or cold environments, for example, when left in an automobile with the windows closed in summer, will
cause the internal battery capacity to drop and shorten the available battery usage time. This will also shorten the internal
internal battery's service life. Try to use the internal battery as far as possible at room temperature.
●
Charge the battery before using the product for the first time after purchase, or if you have not used the product for a long
time.
●
Internal battery is a consumable item. If the performance of an internal battery does not recover after charge, the internal
battery is at the end of service life, so stop use of it. Battery is built into the product. For repair, the product must be
collected to au shop etc. and charges will be incurred. And you may not use the product during certain period of time.
Note that the length of service life varies depending on the usage condition, etc.
●
Internal battery sometimes swell up as they approach the end of their service life. This is due to the properties of lithium-
ion batteries, and is not a problem in terms of safety.
■
Charging equipment
●
When not using the product, remove the specified charging equipment’s power plug from the power outlet.
●
Do not wrap the power cord of specified charging equipment around the power plug or HWD15 Cradle (HWD15PUA) (sold
separately). Doing so might cause electric shock, fault, injury, overheating or fire.
●
Do not forcibly bend the specified charging equipment's plug or the connection between the connector and power cord.
Doing so might cause electric shock, fault, injury, overheating or fire.
●
Charging may not be available due to protection function because temperature of environment
is high or low. Charge the
battery in a place where an ambient temperature range of 5
O
C to 35
O
C.
■
USB power supply
●
Use the specified power supply conversion cable for USB power supply. Failure to observe this precaution cause fault,
heat or fire to the product or a power supplied mobile device via USB.
●
Do not supply power to devices other than supported. Failure to observe this precaution cause fault, heat or fire to the
product or a power supplied mobile device via USB.
●
When the product's temperature rises above certain level, charging may stop or take longer time, but this is not abnormal.
Wait until temperature drops.
■
au Micro IC Card (LTE)
●
The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When
a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.
●
Do not forcibly remove or insert the au Micro IC Card (LTE). Be careful not to exert excessive force when inserting the card
into the product.
●
You are responsible for any damage caused by inserting your au Micro IC Card (LTE) into some other IC card reader, etc.
●
Keep the IC (metal) part of your au Micro IC Card (LTE) clean. For cleaning the au Micro IC Card (LTE), wipe it with a dry,
soft cloth (such as for cleaning eyeglasses).
●
Do not put stickers, etc. on the au Micro IC Card (LTE).
●
Do not insert an au Nano IC Card (LTE) with a conversion adapter attached. Doing so may cause a fault.
■
Copyrights
●
You are not allowed to copy, distribute, publish, modify or edit the data you downloaded using this product without the
consent of the copyright holder, except for personal use, under the copyright law.
In addition, do not use or modify portraits or names of other individuals without their consent, as it might infringe on rights of
portrait.
■
Backup content on the product
●
Please back up important content downloaded for the product. Content recorded to memory on the product sometimes
disappears or is altered by unexpected factors, such as static electricity or a fault, repair, mishandling, etc.
* How to make backups: you can back up setting contents of the product in your PC. Please refer to “Backup & Restore”
(“Settings”
→
”System Settings”
→
“Backup & Restore”) of Wi-Fi WALKER WiMAX 2+ utility. Note, however, that there are
some data that cannot be copied by using these means.
PIN code
■
PIN code
●
To prevent unauthorized use of the au Micro IC Card (LTE) by a third party, you can set the product to require PIN code entry
every time the power is turned on. You also need to enter PIN code when setting whether the PIN code entry is required.
●
If the PIN code is incorrectly entered three times consecutively, the PIN code will be locked. You can unlock the PIN code
using PUK code.
* PIN code is “1234” and PIN code entry was set to not be required at the time of purchase. You can change PIN code to
any four- to eight-digit number, and set the PIN code entry to be required as necessary.
*PIN code cannot be reset by initializing the product.
■
PUK code
●
In case the PIN code is locked, you can unlock it by entering the PUK code.
* PUK code is an eight-digit number given at the time of purchase, which is printed on the back side of the plastic card on
which your au Micro IC Card (LTE) is attached.
*After entering the PUK code, you need to set a new PIN code in “PIN management”.
* If the PUK code is incorrectly entered ten times consecutively, contact an au shop, PiPit or Customer Service Center.
Notes on the supplied software
Pay attention to the following points when using the software supplied with the product
●
The software is licensed to you for use only. Copyright of the software is not transferred to you. You may not transfer or sell
the software to any third parties.
●
You may copy the software for backup purpose only. You may not copy the software for the purpose of transferring or
selling to others.
●
The Company is not liable for any loss arising by using the software or claim for damages against you from the third party.
Wireless LAN (Wi-Fi
®
) function
• Use the wireless LAN (Wi-Fi
®
) function in Japan. The wireless LAN (Wi-Fi
®
) function of this product conforms to domestic
wireless standards in Japan, and has been certified. Use overseas may be subject to punishment by law.
• The 2.4 GHz band used by wireless LAN (Wi-Fi
®
) is operated by various other devices. For this reason, the communication
speed and connectable range may be decreased, or disconnection may occur, due to interference by other devices.
• Do not use this product in places where electromagnetic waves are generated or near electric products, AV and OA
equipment, or other magnetized devices.
• Subjecting this product to magnetic or electrical noise might increase noise and prevent it from performing communications.
(This product is particularly susceptible to noise when it used near a microwave oven.)
• Using this product near a TV, radio or similar appliance might cause reception interference and disrupt TV images.
• Searching might not be successful if there are multiple wireless LAN (Wi-Fi
®
) access points near to the product or the same
channel is being used.
• The wireless LAN function (Wi-Fi
®
) cannot be used in airplane. Be sure to turn off the power even in a wireless LAN
(Wi-Fi
®
) compliant airplane. Some airline companies, however, allow their passengers to use data communication terminals.
For details, contact the airline company you use.
• The communication speed and connectable range vary depending on the distance between communication devices,
obstacles and the devices used.
Cautions on using 2.4 GHz band
Wireless LAN (Wi-Fi
®
) function of this product uses 2.4 GHz band. In this frequency band, other similar wireless stations, in-
plant wireless stations for mobile unit identification that require a license for use, such as factory production lines, specific
smallpower wireless stations that do not require licenses, amateur wireless stations (collectively called “other wireless stations”
from here on) are operated in addition to home electrical appliances such as microwave ovens, devices for industrial, scientific
and medical devices.
1. Before using this product, make sure that “other wireless stations” are not in operation nearby.
2. In the event that instances of radio wave interference have occurred between this product and “other wireless stations”,
immediately either relocate this product or stop operation of the device (stop emission of radio waves).
3. If you are unclear on any points or are troubled by anything, contact an au shop or Customer Service Center.
• Connections between this product and all wireless LAN (Wi-Fi
®
)
devices have not been confirmed. Therefore, connections
with all wireless LAN (Wi-Fi
®
) devices are not guaranteed.
• This product supports security features for wireless communications that are compliant with the wireless LAN (Wi-Fi
®
)
standard specifications, but the security may not be sufficient depending on the usage environment and configuration. Be
careful when making data communication using wireless LAN function (Wi-Fi
®
).
• Wireless LAN has the advantage that it can be freely connected anywhere within the radio wave range, as it uses radio
waves for exchanging information. At the same time, there is a risk that a malicious third party may obtain unauthorized
access if security settings have not been configured. You are recommended to configure security settings before using
wireless LAN at your decision and responsibility.
• The Company assumes no responsibility for leakage of data or information that may occur during wireless LAN (Wi-Fi
®
)
communication.
Wireless LAN (Wi-Fi
®
) function of this product uses frequencies in the 2.4 GHz band.
• Wireless LAN (Wi-Fi
®
) function:
2.4DS/OF4
This product uses the 2.4 GHz band. DS-SS and OFDM are used as the modulation schemes. The interference distance is
about 40 m or less. This means that all bandwidths are used, and that bands of mobile unit identification devices can be
avoided.
For use in airplane, check with the airline company in advance.
Cautions on using 5 GHz band
Wireless LAN (Wi-Fi
®
) function of this product uses 5 GHz band. Using 5.2 GHz band and 5.3 GHz band outdoors is prohibited
by the Radio Law.
The channels used on the product are as follows.
• W52 (5.2 GHz band/36, 40, 44, 48 ch)
• W53 (5.3 GHz band/52, 56, 60, 64 ch)
• W56 (5.6 GHz band/100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140ch)
Notes on packet communication charge
• Since a constant Internet connection is possible with this product, packet communication may be performed automatically
by some applications on the device connected to the product via wireless LAN (Wi-Fi
®
) or with a microUSB cable.
• To browse homepages, download applications, communicate using applications and make various settings using a device
which connected to the product via wireless LAN (Wi-Fi
®
) or with a microUSB cable, connection to the Internet is required,
to which packet communication charge applies.
* Packet communication charge does not apply to wireless LAN (Wi-Fi
®
) connection.
Checking packet communication charge
You can check the packet communication charge on the following URL.
https://cs.kddi.com/ (au
お客さまサポート
(au Customer Support))
*Subscription is required for the first time.
* If you change to the high speed plus area mode, additional fee is applied. For details, refer to au homepage.
After-sales service
■
When asking for repair
For repair, contact Secure cell phone support center.
During the warranty
period
Repairs will be done based on the terms of services of the free-of-charge repair warranty
described on the warranty card.
Outside the warranty
period
We shall repair the product for a charge as requested by the customer if repair renders it
usable.
• Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair.
Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or
lost.
• Recycled parts that meet the Company's quality standards are sometimes used for repair.
• Collected au products by Replacement product delivery service which you used before are recycled to products for
replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not
returned to customers.
■
Performance parts for repair
The Company retains performance parts for repair of Wi-Fi WALKER WiMAX 2+ main unit and its peripherals for four years
after discontinuation of production.
“Performance parts for repair” refers to parts required for maintaining the functions of the product.
■
Warranty card
At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details
filled in on the warranty card, and be sure to keep it in a safe place.
■
Keitai Guarantee Service Plus LTE
An after-sales service membership program on a monthly basis called “Keitai Guarantee Service Plus LTE” (monthly fee:
380 yen excluding tax) is available for using your au product for a long time without worries. This service expands coverage
for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Secure cell
phone support center.
• You can apply for membership only at the time of purchasing your au product.
• Once you cancel the membership, you cannot reapply for it until you purchase an au product next time.
• Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased
au product.
• When an au product is handed over to you or someone else, the Keitai Guarantee Service Plus LTE membership is also
handed over to the successor of the product.
• When you get a new au product by changing the model or purchasing an extra product, the “Keitai Guarantee Service Plus”
/ “Keitai Guarantee Service Plus LTE” membership for the old au product is automatically canceled.
• Service contents are subject to change without notice.
■
au Micro IC Card (LTE)
The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When
malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.
■
After-sales service
If you are unsure about anything regarding after-sales service, contact the following service contact.
Customer Service Center (for service canceling procedure in case of loss or theft)
From a land-line phone,
0077-7-113
(toll-free)
From an au mobile phone,
113
without area code (toll-free)
Business hours : 24 hours live support.
Keitai Guarantee Service Plus (for loss, theft, damage)
From a land-line phone/an au cell phone,
0120-925-919
(toll-free)
Business hours 9:00 - 21:00 (7 days a week)
Online Repair Desk (24 hours a day over the Internet)
https://cs.kddi.com/support/n_login.html
• The Application for the Internet acceptance, if “damage”, “wet”, “theft” and “loss” are eligible. In the case of spontaneous
failure (not the cause damage, such as water wet, but does not power on, the screen does not function or other), it will be
accepted by phone for interview is required.
• To apply for the Internet, you need the e-mail address.
■
au after-sales service information
Service
Keitai Guarantee Service Plus
member
Others
Replacement
cell phone
delivery service
Spontaneous failure
1st year
Free of charge
No recompense
2nd year or later
Customer charge
1st: 5,000 yen
2nd: 8,000 yen
Partially damage, water soak, irreparable
damage, theft or loss
Holding over
and repair
Spontaneous failure
1st year
Free of charge
Free of charge
2nd year or later
Free of charge (three-year warranty)
Actual cost
Partially damage
Customer charge
Upper limit: 5,000 yen
Water soak, irreparable damage
Customer charge
10,000 yen
Theft, loss
No recompense
No recompense
(model change)
* Charge amounts are all tax-excluded.
Replacement cell phone delivery service
• When you have trouble with your au product, replacement product (same model, same color) is delivered by calling to.
Return your damaged product within 14 days after the replacement of the product is delivered.
• Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year
for the subscription to this service, it will be 1st and if you use, it will be the 2nd.
* For details, refer to au homepage.
Holding over and repair
• Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly,
change of parts, painting, etc.) by the customer are not covered by this service.
• You cannot receive a refund for the replacement of the outer casing due to stains, scratches, paint removal, etc. on the
outer casing.
Specific Absorption Rate (SAR) of Mobile Terminals
This model Wi-Fi WALKER WiMAX 2+ device complies with Japanese technical regulations and international guidelines
regarding exposure to radio waves.
This device was designed in observance of Japanese technical regulations regarding exposure to radio waves(*) and limits
to exposure to radio waves recommended by a set of equivalent international guidelines. This set of international guidelines
was set out by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), which is in collaboration with
the World Health Organization (WHO), and the permissible limits include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health condition.
The technical regulations and international guidelines set out limits for radio waves as the Specific Absorption Rate, or SAR,
which is the value of absorbed energy in any 10 grams of tissue over a 6-minute period. The SAR limit for mobile terminals is 2.0
W/kg. The highest SAR value for this device when tested for intended use described in the instruction manual is 0.75W/kg (*).
There may be slight differences between the SAR levels for each product, but they all satisfy the limit.
The actual SAR of this device while operating can be well below that indicated above. This is due to automatic changes to the
power level of the device to ensure it only uses the minimum required to reach the network. Therefore in general, the closer
you are to a base station, the lower the power output of the device.
During communication, please keep the device farther than 1.5 cm away from your body without including any metals. This
device satisfies the technical regulations and international guidelines.
The World Health Organization has stated that "a large number of studies have been performed over the last two decades
to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as
being caused by mobile phone use."
Please refer to the WHO website if you would like more detailed information.
http://www.who.int/docstore/peh-emf/publications/facts_press/fact_english.htm
Please refer to the websites listed below if you would like more detailed information regarding SAR.
◎
Ministry of Internal Affairs and Communications Website:
http://www.tele.soumu.go.jp/e/sys/ele/index.htm
◎
Association of Radio Industries and Businesses Website:
http://www.arib-emf.org/index02.html (in Japanese only)
◎
HUAWEI TECHNOLOGIES CO.,LTD. homepage:
http://consumer.huawei.com/jp/mobile-broadband/support/information/hwd15-jp.htm
(in Japanese only)
◎
au homepage:
http://www.au.kddi.com/
* Technical regulations are defined by the Ministerial Ordinance Related to Radio Law (Article 14-2 of Radio Equipment
Regulations).
Trademarks
Wi-Fi
®
, Wi-Fi Alliance
®
, Wi-Fi Certified
®
, WPA™, WPA2™, Wi-Fi Protected Setup™ logos are registered trademarks or
trademarks of Wi-Fi Alliance.
microSD and microSDHC are trademarks of The SD Card Association and SD-3C, LLC.
, HUAWEI are registered trademarks or trademarks of HUAWEI TECHNOLOGIES CO., LTD in China.
Other company names and product names referred to in this manual are trademarks and registered trademarks of
respective companies. The TM,® marks may be omitted in this manual.
For inquiries, call
From fixed-line phones:
0077-7-113
From au cell phones:
113
without area code
For loss, theft or damage
(toll-free)
In case above numbers are not available, call (toll-free)
0120-977-033
(except Okinawa)
0120-977-699
(Okinawa)
Secure cell phone support center
For loss, theft, damage
(toll-free)
From fixed-line phones/au cell phones,
0120-925-919
Business hours : 9:00-21:00
(7 days a week)
Business hours : 9:00-20:00 (7 days a week)
Business hours : 24 hours (7 days a week)
Customer Service Center
Pressing “zero” will connect you to an operator,
after calling “157” on your au cell phone.
From fixed-line phones:
0077-7-111
From au cell phones:
157
without area code
For general information, charge and
operation information
(toll-free)
June 2014, 1st Edition
Sold by: KDDI CORPORATION · OKINAWA CELLULAR TELEPHONE COMPANY
Importer: HUAWEI Technologies Japan K.K.
Manufacturer: HUAWEI TECHNOLOGIES CO., LTD.
