Huawei ViewPoint 8050 User Manual Download Page 109

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107

Troubleshooting

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Troubleshooting

If the Videoconferencing Terminal does not function
correctly, check the following.

Symptom

Cause

Solution

The power is not
turned on.

The power switch is
not set to on.

Press the power
switch on the right
side (page 22).

The message
“The cooling fan is
malfunctioning.”.

The cooling fan
built in the system
has stopped.

Consult your
HUAWEI dealer.

No sound or the
volume is very
low.

The volume of the
System is too low.

Adjust the sound
volume by pressing
the
button on the
ViewPoint 8050
(page 61).

The microphone on
the remote party is
turned off.

Ask the remote
party to turn on the
microphone.

The microphone or
external equipment
is not connected
correctly.

Check the
connection.

No picture.

The selected
picture source is
not tuned on.

Turn on the
selected video
equipment.

The selected
picture source is
not correctly
connected to the
system.

Check the
connections.

A voice
communication is
held.

This is not a
malfunction.

Movement of the
camera is
prevented.

Turn off the
Videoconferencing
Terminal, then turn
it on again.

The lens cover is
closed.

Slide the lever for
lens cover to the
right to open the
lens cover (page
22).

No connection.

Wrong number was
dialled.

Check the entered
number.

The registered
items in the Phone
Book are not
correct.

No connection.

Some of the system
settings are not
correct.

Set the system
settings correctly
referring to
“Registering Local
Information” on
page 29.

The IP address and
network mask are
not set correctly.

Ask the system
administrator to set
them correctly
(page 32).

The LAN cable is
disconnected.

Connect correctly
(page 20).

The LAN cable is
connected to the
incorrect connector.

Connect correctly
(page 20).

The LAN cable is
down.

Replace the cable
with a new one.

The cable
exclusively
designed for the
ISDN connection is
used for LAN
connection.

Use the cable for
LAN connection.

Incorrect type of
cable (cross or
straight cable) is
used for the LAN
connection.

Use the correct
type of cable.

If you repeat
plugging/
unplugging or
turning on/off, you
may not connect to
the network for a
while.

Turn off the power
of the system and
wait for a few
minutes before
turning it on again.

LAN connection
timeout.

Try again later.

Packet for
videoconferencing
is not acceptable
under the current
LAN environment.

Consult with the
system
administrator so
that the packet for
videoconferencing
becomes
acceptable under
your LAN
environment.

The remote
terminal is not
turned on.

Ask the remote
party to turn on the
terminal.

It takes a long time
for the remote party
to be able to
answer from the
standby mode.

Ask the remote
party to cancel the
standby mode.

The remote party is
in communication
with another party.

Call the remote
party after they end
the communication
with another party.

Symptom

Cause

Solution

Summary of Contents for ViewPoint 8050

Page 1: ...HUAWEI TECHNOLOGIES CO LTD ViewPoint 8050 Videoconferencing Terminal User Guide ...

Page 2: ......

Page 3: ...User Guide Issue 02 Date 2007 12 01 ViewPoint 8050 Videoconferencing Terminal V200R001 Huawei Technologies Proprietary ...

Page 4: ...document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The information in this document is subject to change ...

Page 5: ... cost of inspections If Damaged Do Not Use Immediately contact your place of purchase or HUAWEI Customer Service If an Abnormality Occurs m a Turn the power off b Unplug the power cord or supply cable c Immediately contact your place of purchase or HUAWEI Customer Service Safety Precautions If smoke appears If an unusual sound or smell occurs If water or a foreign object gets inside If the product...

Page 6: ...ges or modifications not expressly approved in this manual could void your authority to operate this equipment All interface cables used to connect peripherals must be shielded in order to comply with the limits for a computing device pursuant to Subpart B of Part 15 of FCC Rules Disposal of the used lamp For the customers in the USA Lamp in this product contains mercury Disposal of these material...

Page 7: ...stem Connections 20 About the Connectors 20 Connection Precautions 20 System Connection via a LAN 20 Adjusting the Height of the Display 21 Turning the System On Off 22 Opening the Lens Cover 22 Turning the System On 22 Turning the System Off 23 Setting the Videoconferencing Terminal to Standby Mode 23 Adjusting the Volume 23 Adjusting the Picture Quality 23 Displaying Help 23 Displaying Version a...

Page 8: ...egistering a Remote Party for One Touch Dial 46 One Touch Dial Registration 46 Registering the Private One Touch Dial 46 Setting Up the Network Configurations 47 LAN Connecting via DHCP 47 LAN Connecting Through a Router 47 LAN Connecting Through a Gatekeeper 48 LAN Connecting Through NAT 48 LAN Connecting With H 460 Firewall Traversal 49 LAN PPPoE Connections 50 Chapter 3 Basic Videoconference St...

Page 9: ...Layout 65 Bringing up the Screen Layout Setup Menu 65 Switching the Display 65 Chapter 4 Videoconference With Optional Equipment Using Still Images Stored in a Memory Stick for a Videoconference 67 Displaying a Still Image Stored on a Memory Stick 67 Sending a Still Image Stored on a Memory Stick 68 About Memory Stick 69 Formatting a Memory Stick 70 Sending Motion Pictures as Still Images 70 Sendi...

Page 10: ... Receiving a Call at the PC Screen 84 Calling a Remote Party While PC Screen Is Shown 84 Receiving a Call While PC Screen Is Shown 84 Adjusting the Picture Quality on the Display 84 Display Setup Menu for Videoconference 84 Display Setup Menu for the Computer Picture 85 Differences in Wide Mode Settings 86 Chapter 7 Web Control Function Open the Web Page 87 Identify a User 88 How To Use the Web Co...

Page 11: ...103 Troubleshooting 107 Specifications 108 Acceptable RGB Input Output Signals 111 Pin Assignment 112 Pin Assignment on Optional Board Connectors 113 List of Port Numbers Used on the ViewPoint 8050 113 Videoconferencing Room Layout 114 Glossary 115 Menu Configuration 117 ...

Page 12: ... actually occurring Failure to follow precautions may result in death or serious injury from fire or electric shock Do not connect with many other devices Connecting many devices to the same power outlet can cause a fire if the current exceeds the rated limit Ensure that the AC and DC plugs of the AC adapter are inserted securely A plug that is not inserted securely can cause a fire or electric sh...

Page 13: ...y or damage to surrounding objects Do not touch the AC adapter with wet hands You could receive an electric shock Do not attempt to disassemble or modify Fire electric shock or injury could result Contact your place of purchase or HUAWEI Customer Service for an internal inspection or repair Turn the product off and unplug it before cleaning Cleaning the product while the power is connected may cau...

Page 14: ... display immediately discontinue using the system and rest If the discomfort or pain persists after resting see a doctor Do not step or place heavy objects on the product Doing so may cause injury from falling or breakage Do not strike the LCD The LCD is made of glass Do not place heavy objects on it or drop or forcefully strike the screen Subjecting the LCD to a strong shock may cause damage or i...

Page 15: ...mena specific to CMOS sensors The following phenomena that may appear in images are specific to CMOS Complementary Metal Oxide Semiconductor sensors They do not indicate malfunctions White flecks Although the CMOS sensors are produced with high precision technologies fine white flecks may be generated on the screen in rare cases caused by cosmic rays etc This is related to the principle of CMOS se...

Page 16: ... 3 Basic Videoconference This chapter guides you through the basic operations and settings to conduct a videoconference You will learn how to conduct a conference from start to finish It is recommended that this chapter be read by participants in the videoconference Chapter 4 Videoconference With Optional Equipment This chapter shows advanced videoconferencing using the optional equipment Chapter ...

Page 17: ...EG4 Audio G 722 G 729 G 728 and G 711 for audio compression QoS Quality of Service function for optimization of bandwidth and traffic packet through network Packet Resend Request and Adaptive Rate Control functions incorporated allowing solution for busy network traffic or packet loss which provides consistent high quality communication Easy setup and operation The Help menu appears on the display...

Page 18: ...codec audio codec echo canceller network interfaces and system controller Optical mouse ViewPoint 8050 MS Serves for operation of the Videoconferencing Terminal Due to the nature of the optical sensor the mouse may not operate properly on transparent or reflective surfaces such as glass or mirrors If the mouse does not operate properly avoid using these surfaces or use a commercially available opt...

Page 19: ...d to the remote system k Videoconference button and indicator Serves for switching from computer screen to videoconference screen l PC button and indicator Serves for switching to computer screen m Menu button Press to bring up the Setup menu Press and hold this button for 3 seconds during communication to bring up the DTMF soft keyboard on the screen n Power switch and indicator Turns power to th...

Page 20: ...is port to a hub or similar equipment This port is equipped with a Link Data indicator green and a 100 10 Mbps indicator orange e PC port This connector is used when the same mouse is to be used for the ViewPoint 8050 and for a computer connected to the RGB IN connector Link the connector to a USB port on the computer Use a USB cable that is 3 m 10 ft or shorter f RS 232C port 9 pin D sub connecto...

Page 21: ...available RGB cable is required to use this connector For information about installation in the ViewPoint 8050 see Installing the Dual Stream Box on page 76 Mic off Lit orange Mic off Lit white Mic on Out Standby Memory Stick Lit orange Accessing Memory Stick Out Not accessing Memory Stick Tally lamp Lit orange Camera image being sent to remote party lens cover open Flashing orange 5 second cycle ...

Page 22: ...r and the DC cable insert the plugs fully and securely For safety do not connect the 100BASE TX 10BASE T connector to a network where excessive voltages may occur Caution Before making any connections be sure to turn power to all components off To prevent damage to the unit do not plug in or disconnect any cable while power to the unit is turned on System Connection via a LAN Connector panel under...

Page 23: ...t set of screw holes you can change the height of the display 1 Remove the rear cover of the unit For information on how to do this see page 20 2 Remove the 4 screws using a coin or similar object lift up the stand and insert the positioning pin in the hole for the new stand position Before changing the height of the display as described above be sure to turn the power off Place the display face d...

Page 24: ...f the local camera is also shown Launcher menu When the lens cover is closed the launcher menu appears as follows The first time the power switch is pressed after the power cord is plugged into a wall outlet it may take as long as ten seconds for the indicator on the switch to light up When you turn on power to the Videoconferencing Terminal for the first time after installation the setup wizard w...

Page 25: ...andby Mode When you press the Power switch on the ViewPoint 8050 the message To enter standby mode wait for a few moments To turn off the power press the power switch again appears on the display If you do not click the Cancel button the system will go into standby mode You can receive a call from a remote party in the standby mode To return to normal mode from standby mode press the power switch ...

Page 26: ... has been selected as display language DHCP Mode Sets the DHCP Dynamic Host Configuration Protocol Auto Automatically assigns your IP address subnet mask gateway address and DNS address Off Deactivates DHCP In this case you must set your IP address subnet mask gateway address and DNS address manually Host Name Enter your host name IP Address Enter your IP address Network Mask Enter your subnet mas...

Page 27: ...Auto Adjust Flicker Removal White Balance Brightness Adjust Save Load Adjust now Right click the mouse to display a help message OK Right click the mouse to display a help message Cancel Status Info 1 2 Host Version DSP Version LCD software version DSM version Host Name IP Address MAC Address Serial Number Communication Status Ver XX XX Ver XX XX Ver XX XX Camera version Ver XX XX AEC version Ver ...

Page 28: ...he Private Phone Book menu can be used when a Memory Stick with a personal private phone book saved on to it is inserted into the memory stick slot The menu appears when you click in the launcher menu For details on the Private Phone Book menu see pages 43 44 57 and 58 Icon Displayed menu Phone Book menu Private Phone Book menu History menu Camera Control menu Status Info menu Still Image menu Ima...

Page 29: ...enu appears when you click Still Image on the menu selection screen For details on the Still Image menu see pages 70 72 Right click the mouse to display a help message History 1 3 ALL IN OUT IN 2005 07 30 10 10 05032105678 2005 07 30 10 10 0657896709 2005 07 30 10 10 2005 07 30 10 10 2005 07 30 10 10 2005 07 30 10 10 2005 07 30 10 10 OUT OUT IN OUT IN IN IP 012 345 678 912 XXXXXXXXXX XXXXXXXXXX XX...

Page 30: ... To enter alphanumeric characters and symbols Click the ABC tab on the soft keyboard and click on the character or symbol to enter The A a button toggles between upper and lower case To confirm the alphanumeric characters and symbols entered After clicking the alphanumeric characters and symbols you wish to enter click OK The entry is set and the soft keyboard closes If you have made a mistake Cli...

Page 31: ...em brings up the following menus 3 Click the button for the menu you want to access The selected menu appears 4 Set the respective items For details on setting items see the page for the respective menu pages 30 41 5 When the setting is completed click OK The setting is saved and the Setup menu appears again To cancel the setup procedure Click Cancel Right click the mouse to display a help message...

Page 32: ...e to report when the system is connected to an external multipoint videoconferencing system Time Display Select whether to show the elapsed time on the display during the videoconference On Elapsed time is displayed Off Elapsed time is not displayed Last Number Registration Select whether or not to register the remote party in the Phone Book after the videoconference has finished On If the remote ...

Page 33: ...on is activated when there has been no activity for 60 minutes Off The standby condition is not activated automatically LED Indicator Select whether the LED indicators of the system are operative or not On LED indicators will light Off LED indicators will not light Even if the Off setting is chosen the Power indicator remains lit Lens Cover Mic On Off Function Select whether the mic turns on or of...

Page 34: ...Network Setup Menu Lets you make LAN related settings For details on the settings consult with the network administrator For details on setting up each network using LAN see Setting Up the Network Configurations on page 47 LAN Page 1 3 DHCP Mode Selects whether DHCP Dynamic Host Configuration Protocol server is enabled or not Auto The IP address and subnet mask are automatically assigned In this c...

Page 35: ...8050 on page 113 LAN Page 3 3 NAT Firewall Traversal Allows you to select whether to use H 460 to traverse firewalls and conduct conferences with terminals on other networks On H 460 Enables conferences that traverse H 460 standard firewalls Off Disables conferences that traverse firewalls You must set up the gatekeeper to use this function Communication Mode Menu Lets you make communication relat...

Page 36: ...on function Off Disables use of the H 239 compliant presentation function Line I F Selects the line interface to be used normally IP Connect to a videoconferencing system on the remote site via a LAN Lip Sync Select whether to enable the Lip Sync function for synchronizing the lip movement and audio of the transmission source On Enable the Lip Sync function Off Disable the Lip Sync function More O...

Page 37: ... this menu that password will be required when making changes in the setup menus excluding the Display Setup menu and Phone Book Entering the password is also required to access the Administrator Setup menu Page 1 11 Administrator Password Sets a password up to ten characters long for the system administrator This password will be required when saving configurations in the setup menus excluding th...

Page 38: ...uses it On Enables use of the gatekeeper Off Disables use of the gatekeeper Gatekeeper Address Enter the gatekeeper address used when Gatekeeper Mode is set to On User Alias Enter the user name H 323 alias to be registered in the gatekeeper User Number Enter the user number E 164 number to be registered in the gatekeeper Page 3 11 SNMP Mode Selects whether the SNMP Simple Network Management Protoc...

Page 39: ... Page 7 11 TOS Presentation Configure TOS Type of Service Field settings for the RGB data output from the Dual Stream Box Page 8 11 TOS Camera Control Configure TOS Type of Service Field settings for camera control signals TOS Selects how to define the TOS Type of Service field for an IP datagram IP Precedence Defines the TOS field as IP Precedence Diffserve Defines the TOS field as Diffserve Off ...

Page 40: ...ecting to LAN using PPPoE Obtain Automatically Allows you to obtain the DNS server addresses automatically Specify Specifies the DNS server addresses Primary DNS Enter a primary DNS address Secondary DNS Enter a secondary DNS address Page 10 11 Capture remote image Select whether to automatically capture thumbnail still images of the remote party when a videoconference has started On Automatically...

Page 41: ... Shared Phone Book Off Disables use of the server managing the Shared Phone Book SPB Server Address Enter the IP address for the server managing the Shared Phone Book SPB Auto Registration Selects whether information about terminals is registered automatically on the server managing the Shared Phone Book On Enables automatic registration on the server managing the Shared Phone Book Off Disables au...

Page 42: ...the backlight The backlight gets brighter as the value gets larger Reset Resets the settings to the default condition Wide Mode Switches the display mode When a WXGA 1280 768 image is input it is displayed in wide mode regardless of the display mode setting Normal Shows the 4 3 image as is Wide Stretches the 4 3 image horizontally to fit the wide screen Zoom Enlarges the 4 3 image and then crops t...

Page 43: ...ar Phone Book of the Videoconferencing Terminal you can create a Private Phone Book on a Memory Stick Registering a New Remote Party 1 In the launcher menu click Phone Book The Phone Book menu opens 2 Click New The List Edit menu appears 3 Enter the name of a remote party in the Index text box For information on character input see Entering Characters on page 28 Note Right click the mouse to displ...

Page 44: ...onfigure Video Mode Video Frame Audio Mode Far End Camera Control and H 239 Presentation settings for each entry individually Click Back to return to the standard List Edit menu Changing the Contents of the Phone Book You can change the IP address name or other setting registered in the Phone Book 1 Open the Phone Book menu 2 Move the mouse cursor to the entry you want to change and click Edit The...

Page 45: ... Stick with the front facing you and in the direction of the arrow on the top 2 Open Page 1 of the Administrator Setup menu For details on how to open the menu see Opening the Setup Menu on page 29 3 Select Create Private Phone Book The message Create a Private Phone Book appears 4 Click OK An empty Private Phone Book is created in the Memory Stick 5 Register a new remote party The procedure is th...

Page 46: ...u Remove the Memory Stick in which the Private Phone Book is registered from the Videoconferencing terminal The screen returns to the Phone Book menu Using the Shared Phone Book Using the Shared Phone Book function a phone book located on a server can be accessed by multiple Videoconferencing Terminal units For details about settings consult your network administrator You cannot register edit dele...

Page 47: ...bottom of the scroll bar To go back to the previous page click the Page button at the top of the scroll bar You can also scroll through pages by moving the scroll bar with the mouse To dial a history entry Move the mouse cursor to the entry you want to dial and click To store a history entry in the Phone Book Move the mouse cursor to the entry you want to add to the Phone Book and click Save For d...

Page 48: ...on page 41 To change a One Touch Dial registration from the launcher menu 1 On the launcher menu move the mouse cursor to the entry that you want to edit and then click Edit The List Edit menu opens 2 Change the registration contents using the List Edit menu and click Save The launcher menu appears again The launcher menu One Touch Dial contents and the Phone Book registration contents are changed...

Page 49: ...to IP in the Dial settings of the Communication Mode menu For details on the setting see Communication Mode Menu on page 33 LAN Connecting Through a Router Configuration example Enter a name in Host Name under Page 1 3 of the LAN Setup menu set the DHCP Mode to Off and enter the appropriate values for IP Address Network Mask and Gateway Address The setting has been configured properly if the corre...

Page 50: ... Display portion and select the information to display from a list To conduct a video conference Select IP for the line interface enter the user alias or user number set by the remote party in the number entry text box and dial You can set IP as the default line interface selection for the launcher menu by setting Line I F to IP in the Dial settings of the Communication Mode menu For details on th...

Page 51: ...you you must configure your router settings For details on router settings consult with the system administrator LAN Connecting With H 460 Firewall Traversal You can use H 460 to traverse firewalls and conduct conferences with terminals on other networks Configuration example 1 Set NAT Firewall Traversal to On H 460 under Page 3 3 of the LAN Setup menu You must set up the gatekeeper to use this fu...

Page 52: ... given to you by the provider If you have a fixed IP from the provider set Fixed IP for PPPoE to On and enter your fixed IP address for PPPoE in Fixed IP Address for PPPoE The setting has been configured properly if the correct IP address appears in the launcher menu If the fixed DNS server address is specified by the provider set PPPoE DNS to Specify and enter the specific addresses in Primary DN...

Page 53: ...ct IP for the line interface enter the remote party s IP address in the text box and dial You can set IP as the default line interface selection for the launcher menu by setting Line I F to IP in the Dial settings of the Communication Mode menu For details on the setting see Communication Mode Menu on page 33 ...

Page 54: ...rence by Calling a Remote Party You can start a videoconference with a remote party by dialing Once you have made a connection to the remote party you can begin talking just as with a normal phone call and start a videoconference For information on making a call in PC computer display mode see Calling a Remote Party or Receiving a Call at the PC Screen on page 84 Turning on the Power 1 Turn on the...

Page 55: ...ivate Phone Book appears d Menu bar display button Clicking this button switches between the launcher menu and the setup menu screen e Line I F selection Click this to select the line interface to be used when dialing f Message Messages for operation guidance etc appear here g Text box By entering an IP address here you can connect directly to the respective party h Dial button Clicking this butto...

Page 56: ...d in the memory stick slot g Mic level indicator Shows the microphone input level When the mic is turned off appears instead h Packet loss indicator Shows the LAN line status i Elapsed time display Displays the time elapsed from the start of communication j Communication control bar display hide button By clicking this button you can switch between hiding and displaying the communication control b...

Page 57: ...conds when this page is first shown Page 2 4 Bit rate Encode Displays by category audio video and H 239 Presentation the transfer rates for sending data Bit rate Decode Displays by category audio video and H 239 Presentation the transfer rates for receiving data Number of packets Loss Displays by category audio video and H 239 Presentation the number of packets lost during transfer on the network ...

Page 58: ...of the system Calling a Remote Party Using One Touch Dial This section describes how to call a remote party that has been registered in the One Touch Dial list For information on One Touch Dial registration see page 46 1 Click the One Touch Dial tab for the party that you want to call The One Touch Dial group is switched 2 Move the mouse cursor to the entry that you want to call and click Dial The...

Page 59: ...ed party is called The indication Dialing appears on the display When the connection is established the indication Communication starts appears You can now start the videoconference To cancel dialing before connecting Click Cancel Calling a Remote Party Registered in the Phone Book This section describes how to call a remote party that has been registered in the Phone Book For information on Phone...

Page 60: ...espective letter or numeral are shown When there are several pages a scroll bar will appear at the right side of the screen To advance to the next page click the Page button at the bottom of the scroll bar To go back to the previous page click the Page button at the top of the scroll bar You can also scroll through pages by moving the scroll bar with the mouse Calling a Remote Party From the Incom...

Page 61: ... the picture of the remote party will appear automatically as a window picture See pages 61 64 to adjust the sound and picture during the conference To receive a call in manual answer mode When you receive a call a ringer tone sounds and the message Incoming call Answer appears on the display Click OK The system is then connected Once the connection is established the picture of the remote party i...

Page 62: ... the section Device Setup Menu on page 30 Joining a Multipoint Videoconference The ViewPoint 8050 can join a multipoint videoconference as the child terminal to an MCU Multipoint Control Unit The procedures for initiating and accepting calls are the same as for a point to point videoconference For details see the sections Starting a Conference by Calling a Remote Party on page 52 and Receiving a C...

Page 63: ...arty when you have answered a call from the remote party To do this set the Mic on Answer item in the Answer Setup menu to Off Only the picture of the local system will be sent to the remote party when answering a call For details on the Mic on Answer setting see the section Answer Setup Menu on page 30 To send the sound to the remote party Press the Mic Off button on the ViewPoint 8050 again or c...

Page 64: ...to adjust the focus 6 Click or the menu bar The Camera Control menu closes When controlling a remote camera Far End Camera Control must be set to On in the Communication Mode menu of the local system and the remote system must be set to receive camera control commands For details on setting the remote system refer to the operating instructions for each device You cannot control the remote camera d...

Page 65: ... be adjusted To adjust the brightness To manually adjust the brightness deselect the Auto Adjust check box of the Brightness Adjust item and then click the or button Click to brighten the image or to darken it To shoot the picture with backlight compensation Use backlight compensation when shooting a subject against a bright background To activate backlight compensation select the Backlight Compen...

Page 66: ...red number 1 6 During a communication session you can select the remote camera For information on how to bring up the Camera Control menu and selecting a camera see Adjusting the Zoom and Camera Angle on page 62 2 Click Load The setting of the preset number is recalled and the camera moves to the position of that setting About stored adjustment settings The ViewPoint 8050 retains the settings for ...

Page 67: ...witches to Picture and Picture mode The transmitted or computer images are shown as full screen displays with the remote video and local video shown as window pictures When the Display the remote H 239 image check box is not selected however presentation data that is received will not display on the unit s screen b Picture in Picture The remote video is shown as a full screen display and the local...

Page 68: ... is received will not display on the unit s screen d Side by side The remote video is shown on the left and the local video on the right at the same size When still images are sent or received presentation data is received or the PC button is pressed to display the computer screen the transmitted or computer images are shown on the left and the remote video on the right When the Display the remote...

Page 69: ...al ViewPoint 8050 DSB Dual Stream Box see Chapter 5 Using Still Images Stored in a Memory Stick for a Videoconference You can display the still images stored in the optional Memory Stick or transmit them to a remote party Displaying a Still Image Stored on a Memory Stick 1 Insert the Memory Stick containing the still images into the Memory Stick slot on the Videoconferencing Terminal Insert the Me...

Page 70: ... to pop out slightly and you can then remove it Sending a Still Image Stored on a Memory Stick During a communication session you can send still images stored on a Memory Stick to the remote party 1 Insert a Memory Stick into the Memory Stick slot on the Videoconferencing Terminal and display the Image viewer menu For information on how to insert a Memory Stick and how to display the Image viewer ...

Page 71: ...ories 128 MB You can select the memory to use with the memory select switch on the back of the Memory Stick You cannot use different memories simultaneously or continuously Available types of Memory Stick for the unit You can use Memory Stick PRO Memory Stick and MagicGate Memory Stick with the unit However because the unit does not support the MagicGate standards data recorded with the unit is no...

Page 72: ...Stick Click Memory Stick Format in the Image viewer menu The message Format a Memory Stick appears When you click OK the Memory Stick will be formatted Sending Motion Pictures as Still Images You can send motion pictures shot by the Camera as still images When you are sending pictures that contain lots of text during a video conference it is recommended that you send them as still images The image...

Page 73: ...eceive a still image from a remote party the image is shown as a full screen display Click Save to save the still image to a Memory Stick and click Clear to return to the communication screen Receiving Whiteboard Images When a remote party is using a whiteboard during a videoconference whiteboard images received from the remote party are shown in full screen display Click Save to save received whi...

Page 74: ...lay the Still Image menu Click the menu bar display button to bring up the menu selection screen Then click Still Image 2 Click Save The picture on the display will be saved on the Memory Stick as a still image Do not remove the Memory Stick until the data is completely loaded If you do the Memory Stick may be damaged or the system may cause a malfunction A still image file is saved as a new file ...

Page 75: ...ling tone signals DTMF Dual Tone Multi Frequency assigned to the numbers for 0 9 can also be sent Some systems are designed to allow remote control using these tones 1 Press and hold the Menu button for 3 seconds during a communication session The DTMF soft keyboard appears on the display When Display DTMF button is set to On on Page 10 11 of the Administrator Setup menu the DTMF button appears on...

Page 76: ...see Administrator Setup Menu on page 35 Using a Web Browser Accessing the IP address of the Videoconferencing Terminal from a Web browser allows you to control or set up the System To permit accessing the Terminal set Web Access to On in the Administrator Setup menu page 35 For details on the password to access or Web control feature see Administrator Setup Menu on page 35 Using Telnet Accessing t...

Page 77: ...e system and switch to videoconference mode For details on picture quality depending on the system configuration see Picture quality of the Dual Stream Box on page 79 For details on RGB signal input output specifications see the section Acceptable RGB Input Output Signals on page 111 If the position of the received computer image is off center switch to PC mode and switch back to videoconference m...

Page 78: ...ox While the upgrading message is displayed never turn off the Videoconferencing Terminal to prevent the possibility of serious system damage 1 Remove the rear cover Pull the cover off towards you 2 Remove the DSB connector cover 3 Connect the system connector of the Dual Stream Box to the DSB connector of the ViewPoint 8050 and secure with fastening screws 4 Replace the rear cover of the ViewPoin...

Page 79: ...Using the Dual Stream Box Before making any connections be sure to turn power to all components off To prevent damage to the unit do not connect or disconnect any cable while power to the unit is turned on Notes d c b a 1 0 20 40 50 60 100 120 140 160 180 2 3 4 5 6 40 Computer image Camera image Projector or similar ...

Page 80: ...ector located on ViewPoint 8050 on page 111 Next press the Menu or Videoconference button to display the communication control bar and click the Send button The computer picture is displayed on a projector connected to the RGB OUT connector and on the Videoconferencing Terminal and it is also transmitted to the remote party To stop the transmission click the same Stop button The computer picture d...

Page 81: ...a higher frame rate When the ViewPoint 8050 is used as a receiving terminal Note Dual Stream Box attached Resolution Video frame rate Picture quality No Display on the ViewPoint 8050 a Outputs the signal by converting a transmitted VGA SVGA or XGA signal into an XGA signal The high resolution picture can be obtained The number of frames displayed per second depends on the interface transmission ra...

Page 82: ...nnecting the Videoconferencing Terminal to a computer you can view the picture from a computer on the display of the system Connecting to a Computer Remove the rear cover of the Videoconferencing Terminal and connect a computer For removing the rear cover see page 20 When a computer is connected you can either use a separate mouse for the ViewPoint 8050 and the computer or you can link the ViewPoi...

Page 83: ... connector commercially available To RGB IN connector To AUDIO IN jack Computer To audio output Videoconferencing Terminal ViewPoint 8050 To mouse port Optical mouse ViewPoint 8050 MS supplied Audio cable with stereo mini plug commercially available To RGB output Cable with 15 pin mini D sub connector commercially available To RGB IN connector To AUDIO IN jack Computer To PC port USB cable commerc...

Page 84: ...just the volume of the computer sound 3 Adjust the image quality For details on the adjustment see Display Setup Menu on page 39 Displaying the Picture From the Computer During a Videoconference To view the picture from the computer during communication press the PC button on the ViewPoint 8050 The system automatically enters Picture in Picture mode and the video from the remote party is displayed...

Page 85: ...the computer is active When other screens are displayed the mouse connected to the ViewPoint 8050 is active 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 12 4 5 6 69 44 46 67 12 16 7 76 23 45 26 57 23 15 34 56 76 38 13 12 A B C D E F G H I J K L M N d c b a 1 0 20 40 50 60 100 120 140 160 180 2 3 4 5 6 d c b a 40 50 60 100 120 140 160 180 a b c d 4 5 ...

Page 86: ...t the PC screen To begin a conference obey the message on the screen press the Videoconference button on the main unit and click OK The display switches to the videoconference screen You can also press the Menu button on the main unit and click OK to begin a conference When Videoconference Button Answer is set to On in the Answer Setup menu and you receive a call you can start the conference by pr...

Page 87: ...ed by enlarging the 4 3 picture and cutting the upper and lower parts 1 2 Display Setup PC Right click the mouse to display a help message Middle 50 50 40 Normal Quality Mode Picture Brightness Backlight Wide Mode Reset IP 012 345 678 912 1280 768 60Hz Page Setting item Press b to Press B to Adjustment range 1 2 Quality Mode select the color temperature of the display from the pull down list High ...

Page 88: ...20 40 50 60 100 120 140 160 180 2 3 4 5 6 d c b a 50 60 100 120 140 160 180 a b c d 4 5 6 12 46 69 67 12 16 45 78 7 45 26 57 23 15 23 56 76 23 34 12 13 a b c d 01 25 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 12 4 5 6 69 44 46 67 12 16 7 76 23 45 26 57 23 15 34 56 76 38 13 12 A B C D E F G H I J K L M N d c b a 1 0 20 40 50 60 100 120 140 160 180 2...

Page 89: ...ration Please use Version 5 0 or above Version 6 0 recommended Open the Web Page Enter the IP address assigned to the ViewPoint 8050 in the address line of your browser The format of an address is http XXX XXX XXX XXX For instance if the IP address is 192 168 1 24 enter http 192 168 1 24 in the address line When a proxy server in an external network segment has been set the Gateway address in the ...

Page 90: ...hone Book Modification Password in the Password box you can access the Phone Book page change the setting of the page and register a new entry onto the page And you can check the Setup page When you enter VP8050 in the User Name box and then its password Administrator Password in the Password box you can access the Phone Book page change the setting of the page and register a new entry onto the pa...

Page 91: ...Registers confirms or edits the dial list For a private address book the Phone Book button changes to the Private Phone Book button Setup Confirms or modifies the setup Sends messages Resets the setup functions only when VP8050 has been entered as the user name Status Info Displays the connection status line status or other machine information Displays the Cause Code Displays the Call Log only whe...

Page 92: ...ttons on this control panel you can control the ViewPoint 8050 sending still images operating the camera registering preset camera settings and so on For example in order to preset and load a camera setting a Set the camera at the desired position using the Camera Control buttons b Click one of the Preset Save 1 to 6 buttons on the image c The preset is done d Click one of the Preset Load 1 to 6 b...

Page 93: ...tting items c Click the DIAL button d The message Now dialing appears e After the connection is made the message Connect OK will appear and the screen will return to the Dial Disconnect page To disconnect a Click the DISCONNECT button b The message Now disconnecting appears c After the disconnection is completed the message Disconnect OK will appear and the screen will return to the Dial Disconnec...

Page 94: ...ing the Phone Book button you can jump to the Phone Book list page To connect a Click sDial next to the index title that you are dialing Then the message Now dialing will appear b After the connection is made you will see the message Connect OK and the screen will return to the list page ...

Page 95: ...r modify the telephone numbers and attributes c Click the SAVE button After saving the changes the screen will return to the list page To delete data from the Phone Book only when super or VP8050 has been entered as the user name a Click sEdit next to the index title whose data you want to delete on the list page Then the Phone Book Edit page will appear b Click the DELETE button After the deletio...

Page 96: ...k New page will appear b Enter an index title into the Index box and telephone numbers into box es A1 to C2 c Select the Line I F and configure any other necessary setting items d Click the SAVE button After the registration is complete the new index will be added and the screen will return to the list page To return to the list page a Click Return on the left part of the page The list page will a...

Page 97: ... according to what you are setting up To modify the attribute only when VP8050 has been entered as the user name a Open the page whose attributes you want to modify b Modify the attributes c Click the SAVE button After the modification is complete the screen will return to the same page as you see in step a Sometimes the screen may not go back to the previous page after modifying the LAN page This...

Page 98: ...he Web Control Function For detailed information on the KIOSK Mode setting consult your HUAWEI dealer a Click General on the left side of the page The General Setup page will appear You can only configure this setting when VP8050 has been entered as the user name b Configure the Background and Launcher Mode settings c Click the SAVE button After saving the screen will return to the General Setup p...

Page 99: ... on the left side of the page The Send Message page will appear Enter the message you want to send into the Message box and click the Send button to send the message to the ViewPoint 8050 After the message is sent message send OK will be displayed and the screen will return to the Send Message page ...

Page 100: ...VP8050 has been entered as the user name a Click on the desired item A dialog box will appear b Click the OK button System Restart Resets the ViewPoint 8050 system Erase Configuration Setup Returns to the factory setting values Erase Phone Book Erases all information saved in the Phone Book Erase Call Log Erases all information saved in the Call Log ...

Page 101: ... To Use Status Info Click the Info button and the Information page will appear When the ViewPoint 8050 is on line the Communication Status Line Status and Machine Information page appears and during otherwise the Line Status and Machine Information page appears ...

Page 102: ... Code List By clicking Cause on the left part of the page you can jump to the Cause Code page and see the Cause Code list To Display the Call Log By clicking Call Log on the left part of the page you can jump to the Call Log page only when VP8050 has been entered as the user name ...

Page 103: ...n How To Use Monitor When you click the Monitor button the Monitor page appears in a separate window allowing you to monitor images from the ViewPoint 8050 When Web Monitor in the Administrator Setup menu is set to Off you cannot monitor the images Note ...

Page 104: ... Meaning Rejecting incoming calls Memory stick inserted in the memory stick slot Sending still images Receiving still images DSB data being sent or received Receiving whiteboard images Local video being broadcast Shows the line status When the indicator is displayed in red the line is congested and picture or sound may be disrupted Shows the microphone input level Indicator Meaning ...

Page 105: ...t from the NAT router is specified Check the NAT address Enter the correct NAT address from the LAN Setup menu LAN configuration error PPPoE is set to On Check the PPPoE User Name and Password The LAN connection is set to use PPPoE A user name and password must be set LAN configuration error Fixed IP for PPPoE is set to ON Check the PPPoE Fixed IP Address Connection is set to use a fixed IP addres...

Page 106: ... the remote party could not be established Check whether the specified IP address is correct or have the remote party turn the power on Please wait Data are being saved Dialing your own number is invalid Check the address for the remote party Now upgrading Wait for a while Be sure not to turn off your system while upgrading The software version of a camera device LCD or other equipment is being up...

Page 107: ...deoconferencing Terminal No mouse is detected Mouse is not connected or connected to the PC side Memory Stick file decode error A JPEG file on the Memory Stick could not be decoded Memory Stick error The Memory Stick format is different Memory Stick file error The Memory Stick file format is different or the file is damaged Memory Stick file size error The Memory Stick file size allocation is wron...

Page 108: ...y calling again later Router is not supported Port mapping delete failed Make sure that you are using a router that is supported and that the router settings are correct Unable to communicate Port mapping failed Make sure that you are using a router that is supported and that the router settings are correct Communication with UPnP is not available Timeout Make sure that you are using a router that...

Page 109: ...ering a Remote Party in the Phone Book on page 41 No connection Some of the system settings are not correct Set the system settings correctly referring to Registering Local Information on page 29 The IP address and network mask are not set correctly Ask the system administrator to set them correctly page 32 The LAN cable is disconnected Connect correctly page 20 The LAN cable is connected to the i...

Page 110: ...s G 728 compliant with ITU T Recommendation 8 kbps G 729 compliant with ITU T Recommendation Network Multiplexing Video audio data Frame format H 225 0 compliant with ITU T Recommendation Interface LAN 100BASE TX 10BASE T LAN protocol supported HTTP FTP Telnet RTP RTCP TCP UDP SNMP No connection Answering the call is not permitted by the remote terminal as it is operating for setups etc Ask the re...

Page 111: ...ectional General Power requirements 19 5 V DC Current consumption 6 15 A Operating temperature 5 C to 35 C 41 F to 94 F Operating humidity 20 to 80 Storage temperature 20 C to 60 C 4 F to 140 F Storage humidity 20 to 80 no condensation Dimensions 424 376 95 5 mm w h d 16 3 4 14 7 8 3 7 8 inches not including the stand 424 419 258 mm w h d 16 3 4 16 1 2 10 1 4 inches including the stand Mass Approx...

Page 112: ...d Always verify that the unit is operating properly before use HUAWEI WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS DUE TO FAILURE OF THIS UNIT EITHER DURING THE WARRANTY PERIOD OR AFTER EXPIRATION OF THE WARRANTY OR FOR ANY OTHER REASON WHATSOEVER Note ...

Page 113: ...pos SVGA VESA 75 Hz 46 875 75 49 5 H pos V pos SVGA VESA 85 Hz 53 674 85 061 56 25 H pos V pos 1024 768 XGA VESA 60 Hz 48 363 60 004 65 H neg V neg XGA VESA 70 Hz 56 476 70 069 75 H neg V neg XGA VESA 75 Hz 60 023 75 029 78 75 H pos V pos 1280 768 WXGA VESA 60 Hz 47 693 59 992 80 12 H neg V pos Picture element Signal format fH kHz fV Hz Dot clock MHz Sync 640 480 VGA mode 31 469 59 94 25 17 H neg ...

Page 114: ... BLUE B blue 4 NC 5 GDN Ground 6 RED GND R red signal ground 7 GREEN GND G green signal ground 8 BLUE GND B blue signal ground 9 NC 10 SYNC GND Sync signal ground 11 NC 12 NC 13 HSYNC Horizontal sync 14 VSYNC Vertical sync 15 NC 1 8 15 11 5 1 10 6 Pin Signal Description 1 NC 2 RD Receive 3 TD Transmit 4 NC 5 GND Ground 6 NC 7 NC 8 NC 9 NC Pin Signal Description 1 Vbus Power 2 Data D Transmit recei...

Page 115: ...unable to be used properly Pin Signal Description 1 RED R red 2 GREEN G green 3 BLUE B blue 4 NC 5 GND Ground 6 RED GND R red signal ground 7 GREEN GND G green signal ground 8 BLUE GND B blue signal ground 9 NC 10 SYNC GND Sync signal ground 11 NC 12 NC 13 HSYNC Horizontal sync 14 VSYNC Vertical sync 15 NC Signal Port number RAS ViewPoint 8050 1719 using GateKeeper RAS GateKeeper 1718 or 1719 usin...

Page 116: ...ticipants in front of a wall with fine stripe patterns Choose a room where echo will not occur Do not install the system near noise sources such as air conditioners or copy machines Avoid placing the system in a room where there are the speakers used for an in house broadcasting system Lighting Considerations Do not point the camera toward a window where sunlight comes in as back lighting may decr...

Page 117: ...ess of H 323 videoconference devices on a network Administers the zone access limitation audio video bandwidth and alias etc H 225 0 Frame structure for a 64 to 1920 kbps channel in audiovisual teleservices H 239 ITU T standard for sharing data and presentations with video This supports dual streaming enabling endpoints to receive and transmit video and presentation data simultaneously H 261 Video...

Page 118: ...s cellular phones etc P in P An abbreviation for Picture in Picture This is a function which allows you to monitor your own party on a small window on your TV monitor QCIF An abbreviation for Quater CIF The number of pixels is a quarter than one of CIF format 176 pixels 144 lines SNMP An abbreviation for Simple Network Management Protocol This protocol is for management information between the man...

Page 119: ...Audio Mode Auto MPEG4 Audio G 722 G 729 G 728 G 711 Far End Camera Control On Off H 239 Presentation On Off History Dial Save Delete Menu Camera Control Preset 1 6 Save Load Camera Control Backlight Compensation Flicker Removal White Balance Brightness Adjust Select camera to control Control by Far End Pan Tilt Zoom Focus Status Info A Still Image Send Continuous Send Clear Save Image viewer Load ...

Page 120: ...power was turned on B Answer Setup Page 1 1 Auto Answer On Off Videoconference Button Answer On Off Mic on Answer On Off Do not disturb On Off page 30 C Device Setup Page 1 2 Terminal Name Time Display On Off Last Number Registration On Off Language English Finnish French German Italian Japanese Korean Portuguese Russian Simplified Chinese Spanish Swedish Thai Traditional Chinese Number Display IP...

Page 121: ... Communication Mode Dial Video Mode Auto H 264 MPEG4 H 263 Page 1 2 H 261 Video Frame Auto 15fps 30fps Audio Mode Auto MPEG4 Audio G 722 G 729 G 728 G 711 LAN Bandwidth 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps User Input Input LAN Bandwidth Far End Camera Control On Off H 239 Presentation On Off Line I F IP Lip Sync On Off More Options On Off Answer Video Mode Auto...

Page 122: ...s Full Duplex 100Mbps Half Duplex 10Mbps Full Duplex 10Mbps Half Duplex Page 5 8 11 TOS IP Precedence Diffserve Off IP Precedence Low Delay On Off High Throughput On Off High Reliability On Off Minimum Cost On Off Diffserve Page 9 11 PPPoE On Off PPPoE User Name PPPoE Password Fixed IP for PPPoE On Off Fixed IP Address for PPPoE PPPoE DNS Obtain Automatically Specify Primary DNS Secondary DNS Page...

Page 123: ...e is selected in the Initial Setup Wizard Standard is the default setting When any other language is selected Pro is the default setting I Display Setup PC Page 1 2 Screen Resolution Refresh Rate Quality Mode Low Middle High Picture 0 100 50 Brightness 0 100 50 Backlight 0 100 40 Reset Wide Mode Normal Wide Zoom Page 2 2 Screen Resolution Refresh Rate H Shift V Shift Phase Pitch Auto Adjust Reset ...

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Page 128: ...HUAWEI TECHNOLOGIES CO LTD Huawei Industrial Base Bantian Longgang Shenzhen 518129 P R China www huawei com ...

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