background image

 Touch Panel

  

Do not put stickers or sheets (e.g. commercially available protective films, peep prevention sheets) on the display panel. 
Doing so might hinder correct operation of the touch panel.

  

When carrying the product in your pocket or bag, take care not to put the touch panel close to metals or other conductive 
materials, as it might cause false operation of the touch panel.

 Internal Battery

(The internal battery of the product is a lithium-ion battery)

The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. 
Charge the battery before using if you have not used the product for a long time.

    Use in very hot or cold environments, for example, when left in an automobile with the windows closed in summer, will 

cause the internal battery capacity to drop and shorten the available battery usage time. That also shorten the internal 
battery life. Try to use the internal battery as far as possible at room temperature.

  

The internal battery gradually discharges after charging even if the product is not used. The internal battery might 
discharge completely after long time no use. Charge before using.

  

The internal battery is a consumable part. If the performance of a battery does not recover (e.g. the usable time after each 
charge has become extremely short), the battery is at the end of service life, so stop use. Battery is built into the product. 
For repair, the product must be collected to au shop etc. and charges will be incurred. And you may not use the product 
during certain period of time. Please be forewarned. Note that the length of service life varies depending on the usage 
condition, etc.

  

Internal battery sometimes swells up as they approach the end of their service life. This is due to the properties of lithium-
ion batteries, and is not a problem in terms of safety.

 Charging equipment

  

Do not wrap the cord of the specified charging equipment (sold separately) around the adapter itself. Do not bend connection 
part of charging equipment and power plug forcibly. Do not place heavy objects on a cord of adapter or power cable, or do 
not apply unreasonable force to the cord such as pulling. Doing so might cause a malfunction.

  

Hold the power plug of the specified charging equipment when removing from an outlet. If you pull the cable, the cable might 
be damaged.

 USB3.0TypeC-A cable (sample)

  

Do not bend the connection part of the plug of the cable and the product, a PC, etc. forcibly. Do not place a heavy object on 
the cord of cable or apply unreasonable force such as pulling. It might cause a malfunction.

  

For disconnecting the cable from the product, a PC, etc., grasp the plug. Pulling the cord might damage the cable.

 au IC card

  

Do not forcibly remove or insert the au IC card. Be careful not to exert excessive force when inserting the card into the 
product.

  

You are responsible for any damage caused by inserting your au IC card into some other IC card reader/writer, etc.

  

Do not put a sticker etc. on au IC card.

  Do not insert the au IC card with a conversion adapter. Doing so might cause a malfunction.

  

Do not damage the card by using the product in a hot place, dropping into fire, contacting to the metal parts with foreign 
object, giving an impact, bending, applying load, etc. Doing so might cause loss of data or a malfunction.

 Copyrights & portrait rights

  

You are not allowed to copy, distribute, publish, modify or edit the data you downloaded using the product without consent of 
the copyright holder, except for personal use, under the copyright law.  
In addition, do not use or modify portraits or names of other individuals without the consent, as it might infringe on rights of 
portrait.

 Backup content on the product

  

Please back up important content you registered to the product. Content recorded to the memory of the product might 
disappear or be altered by unexpected factors, such as static electricity or a malfunction, repair, mishandling, etc.

Notes on using Bluetooth

®

/Wireless LAN (Wi-Fi

®

) functions

•  The Bluetooth

®

 function and wireless LAN (Wi-Fi

®

) function of the product conforms to domestic wireless standards in Japan, 

FCC standards, and EC directives and have been certified.

•  Use 5 GHz band wireless LAN (Wi-Fi

®

) function of the product in Japan. The 5 GHz band wireless LAN (Wi-Fi

®

) function of 

the product conforms to domestic wireless standards in Japan, and has been certified. Use of it overseas may be subject to 
punishment by law.

•  The 2.4 GHz band used by wireless LAN (Wi-Fi

®

) or Bluetooth

®

 devices is operated by various other devices. For this reason, 

the communication speed and connectable range may be decreased, or disconnection may occur, due to interference by 
other devices.

•  Do not use the product in places near electric products, AV and OA equipment or other magnetized devices, or where 

electromagnetic waves are generated.

•  Subjecting the product to magnetic or electrical noise might increase noise and hinder the communications. (The product is 

particularly susceptible to noise when it used near a microwave oven.)

•  Using the product near a TV, radio or similar appliance might cause reception interference and disrupt TV images.
•  Searching might not be successful if there are multiple wireless LAN (Wi-Fi

®

) access points near to the product or the same 

channel is being used.

•  Use of electric devices on board is restricted. Follow the instructions of each airline company.
•  The communication speed and connectable range vary depending on the distance between communication devices, 

obstacles and the devices used. 

Cautions on using 2.4 GHz band

Bluetooth

®

 function/Wireless LAN (Wi-Fi

®

) function of the product uses 2.4 GHz band. In this frequency band, other similar 

wireless stations, in-plant wireless stations for mobile unit identification that require a license to use, such as factory production 
lines, specific small power wireless stations that do not require licenses, amateur wireless stations (collectively called “other 
wireless stations” from here on) are operated in addition to home electrical appliances such as microwave ovens, devices for 
industrial, scientific and medical devices.
*The product cannot perform data communication using Bluetooth

®

 function.

1.  Before using the product, make sure that “other wireless stations” are not in operation nearby.
2.  In the event that instances of radio wave interference have occurred between the product and “other wireless stations”, 

immediately either relocate the product or stop operation of the device (stop emission of radio waves).

3.  If you are unclear on any points or are troubled by anything, contact an au shop or Customer Service Center.
•  Connections between the product and all Bluetooth

®

/wireless LAN (Wi-Fi

®

) devices have not been confirmed. Therefore, 

connections with all Bluetooth

®

/wireless LAN (Wi-Fi

®

) devices are not guaranteed.

•  The product supports security features for wireless communications that are compliant with the wireless LAN (Wi-Fi

®

standard specifications, but the security may not be sufficient depending on the usage environment and configuration. Be 
careful when making data communication using wireless LAN (Wi-Fi

®

) function.

•  Wireless LAN (Wi-Fi

®

) has the advantage that it can be freely connected anywhere within the radio wave range, as it uses 

radio waves for exchanging information. At the same time, there is a risk that a malicious third party may obtain unauthorized 
access if security settings have not been configured. You are recommended to configure security settings before using it at 
your decision and responsibility.

•  The Company assumes no responsibility for leakage of data or information that may occur during wireless LAN (Wi-Fi

®

communication.

•  Since Bluetooth

®

 and wireless LAN (Wi-Fi

®

) functions use the same frequency band, using the both functions at the same 

might cause radio wave interference resulting in decreased communication speed or disconnection from the network. If 
connection fails, stop using either of the Bluetooth® and wireless LAN (Wi-Fi

®

) functions.

Bluetooth

®

 function and wireless LAN (Wi-Fi

®

) function of the product use 2.4GHz band.

•  Bluetooth

®

 function

  The product uses the 2.4 GHz band. XX8 is used as the other modulation scheme. The interference distance is about 80 m 

or less. This means that all bandwidths are used, and that bands of mobile unit identification devices can be avoided.

•  Wireless LAN (Wi-Fi

®

) function  

  

The product uses the 2.4 GHz band. DS-SS and OFDM are used as the modulation schemes. The interference distance is 
about 40 m or less. This means that all bandwidths are used, and that bands of mobile unit

 

identification devices can be 

avoided.

Available channels differ depending on the country.
For use in an airplane, check with the airline company in advance.

Cautions on using 5 GHz band

Wireless LAN (Wi-Fi®) function of the product uses 5 GHz band. Using the 5.2 GHz band and 5.3 GHz band outdoors is 
prohibited by the Radio Law.
The channels used on the product are as follows.
W52 (5.2 GHz band/36, 40, 44, 48 ch)
W56 (5.6 GHz band/100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 ch)

PIN code

 PIN code

  

To prevent unauthorized use of the au IC card by a third party, you can set the product to require PIN code entry every time 
the power is turned on. You need to enter the PIN code when setting whether to enter the PIN code or not.

  

If the PIN code is incorrectly entered three times consecutively, the PIN code will be locked. You can unlock the PIN code 
using PUK code.
* By default setting, PIN code is “1234” and PIN code entry is not needed. However, you can change the PIN code to any 

four- to eight-digit number and PIN code entry setting (entry is needed) as necessary. When an entry of security code is 
required for making settings, change the initial value of the security code to your own number and then use it.

*PIN code is not reset by resetting the product.

 PUK code

    In case the PIN code is locked, you can unlock it by entering the PUK code.

* PUK code is an eight-digit number given at the time of purchase, and is printed on the back side of the plastic card on 

which your au IC card is attached.

*After entering the PUK code, you need to set a new PIN code in “PIN management”.
* If the PUK code is incorrectly entered ten times consecutively, contact an au shop, PiPit or Customer Service Center.

Notes on data communication charge

•  Since a constant Internet connection is possible with the product, data communication may be performed automatically.
•  To configure various settings, connection to the Internet is required, to which data communication charge applies.

After-sales service

 When asking for repair

For repair, contact Repair and Delivery Service Center

During the warranty 
period

Repairs will be done based on the terms of services of the free-of-charge repair warranty 
described on the warranty card.

Outside the warranty 
period

We shall repair the product for a charge as requested by the customer if repair renders it usable.

* Warranty period is one year from the date you newly purchased the product.

•  Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. 

Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

•  Recycled parts that meet the Company’s quality standards are sometimes used for repair.
•  Collected au products by Replacement mobile phone delivery service which you used before are recycled to products for 

replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not 
returned to customers.

•  Modified, remodeled, analyzed (including software alteration, analysis (including rooting), reverse engineering, decompiling, 

or disassembling) products, or products repaired by repair offices other than the Company etc. specified are out of warranty 
and repairs might be refused.

 Performance parts for repair

The Company retains performance parts for repair of Speed Wi-Fi NEXT W04 main unit and its peripherals for four years after 
discontinuation of production.
“Performance parts for repair” refers to parts required for maintaining the functions of the product.

 Warranty card

At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled 
in on the warranty card, and be sure to keep it in a safe place.

 Repair and Delivery Service

An after-sales service membership program on a monthly basis called “Repair and Delivery Service” (monthly fee: 380 yen 
excluding tax) is available for using your au product for a long time without worries. This service expands coverage for many 
troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Repair and Delivery 
Service Center.
•    You can apply for membership only at the time of purchasing your au product.
•  Once you cancel the membership, you cannot reapply for it until you purchase an au product next time.
•  Note that when changing the model or purchasing an extra au product, this service only covers the most recently purchased 

au product.

•  When an au product is handed over to you or someone else, the Repair and Delivery Service membership is also handed 

over to the successor of the product.

•  When you get a new au product by changing the model or purchasing an extra product, the “Repair and Delivery Service” 

membership for the old au product is automatically canceled.

•  Service contents are subject to change without notice.

 au Micro IC Card (LTE)

The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When 
malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

 au after-sales service information

Service

Repair and Delivery Service

Member

Others

Replacement 
mobile phone 
delivery service

Spontaneous 
failure

1st year

Free of charge

No recompense

2nd year or later

See table of “Replacement 

mobile phone delivery service” 

(Member) Customer charge

Partially damage, water soak, 
irreparable damage, theft or loss

Holding over and 
repair

Spontaneous 
failure

1st year

Free of charge

Free of charge

2nd year or later

Free of charge (for 3 years)

Actual cost

Partially damage

Customer charge

Upper limit: 5,000 yen

Water soak, irreparable damage

Customer charge

10,000 yen

Loss, theft

No recompense

No recompense
(model change)

*  Charge amounts are all tax-excluded.

“Replacement mobile phone delivery service” (Member) Customer charge

Condition

1st

2nd

Basic charge

5,000 yen/ 

Longtime user benefit

*1

 3,000 yen

8,000 yen/ 

Longtime user benefit

*1

 6,000 yen

“WEB

割引

 (Discount for web 

application)”

*2

 and “

代用機なし割引

 

(Discount for nonuse of substitute)”

*3

 

applied

4,000 yen/ 

Longtime user benefit

*1

 2,000 yen

7,000 yen/ 

Longtime user benefit

*1

 5,000 yen

Only “

代用機なし割引

 (Discount for 

nonuse of substitute)”

*3

 applied

4,500 yen/ 

Longtime user benefit

*1

 2,500 yen

7,500 yen/ 

Longtime user benefit

*1

 5,500 yen

*  Charge amounts are all tax-excluded.
*1  

This discount applies to customers who have used au for 3 years (25 months) or more, and all the lines within that 
customer’s Family Discount. For customers using a data communication device or tablet, this discount applies to 
customers who are subscribed to a set discount (WIN Single Set Discount or Smartphone Set Discount) and have been 
under the contract of the line eligible for the set discount for 3 years or more.

*2  

WEB

割引

 (Discount for web application): 500 yen reduction from the customer charge is applied for application of 

“Replacement mobile phone delivery service” via au homepage. 

  

A substitute device is not rent for “WEB

割引

 (Discount for web application)”, instead, “

代用機なし割引

 (Discount for 

nonuse of substitute)” is also applied together.

*3  

代用機なし割引

 (Discount for nonuse of substitute): 500 yen reduction from the customer charge is applied if you do 

not use a substitute device when using “Replacement mobile phone delivery service”. 
For details, refer to au homepage.

Online Reception Desk (24 hours a day over the Internet)

* Available only from PCs or smartphones 

https://cs.kddi.com/support/n_login.html

Replacement mobile phone delivery service

•    When you have trouble with your au product, a replacement device (same model, same color

*

) is delivered by calling to. 

Return your damaged au product within 14 days after a replacement device is delivered.  
* If the same model in the same color is difficult to provide, a replacement device of a model in a color that are specified by 
KDDI is provided.

•    Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the

 

past year 

for the subscription to this service, it will be 1st

 

and if you use, it will be the 2nd.

* For details, refer to au homepage.

•    In the event of theft or loss, an au IC card has to be reissued when using this service. In such a case, the au IC card reissue 

fee of 1,900 yen is separately required.

Holding over and repair

•    Damage or malfunction due to a deliberate act or alterations (including disassembly and alteration, part replacement, or 

painting) are not covered by the warranty.

•    You cannot receive a reduction for a replacement of the outer casing due to stains, scratches, paint removal, etc.

Specific Absorption Rate (SAR) of Mobile Terminals

This model Speed Wi-Fi NEXT W04 device complies with Japanese technical regulations and international guidelines regarding 
exposure to radio waves.
This device was designed in observance of Japanese technical regulations regarding exposure to radio waves(*1) and limits to 
exposure to radio waves recommended by a set of equivalent international guidelines. This set of international guidelines was 
set out by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), which is in collaboration with the World 
Health Organization (WHO), and the permissible limits include a substantial safety margin designed to assure the safety of all 
persons, regardless of age and health condition.
The Japanese technical regulations and international guidelines define the limits using a unit of measurement known as the 
Specific Absorption Rate (SAR), which represents the average amount of radio frequency energy absorbed by the human body. 
The SAR limit for mobile terminals is 2.0 W/kg. The highest SAR value for this device when tested for intended use described in 
the instruction manual is 0.553 W/kg (*2). There may be slight differences between the SAR levels for each product, but they all 
satisfy the limit.
The actual SAR of this device while operating can be well below that indicated above. This is due to automatic changes in the 
power level of the device to ensure it only outputs the minimum power required to communicate with a base station. Therefore 
in general, the closer you are to a base station, the lower the power output of the device.
During communication, hold the device farther than 1.5 cm away from your body without including any metals. By doing this, 
this data communication terminal complies with Japanese technical regulations and international guidelines regarding exposure 
to radio waves.
The World Health Organization has stated that present scientific information does not indicate that use of mobile devices has 
any harmful effects on the human body.
If you would like to know more detailed information, please refer to the WHO website.
http://www.who.int/docstore/peh-emf/publications/facts_press/fact_english.htm
Please refer to the websites listed below if you would like more detailed information regarding SAR.

 Ministry of Internal Affairs and Communications Website:

  http://www.tele.soumu.go.jp/e/sys/ele/index.htm

 Association of Radio Industries and Businesses Website:

  http://www.arib-emf.org/01denpa/denpa02-02.html (in Japanese only)

 HUAWEI TECHNOLOGIES CO., LTD. homepage:

  http://consumer.huawei.com/jp/mobile-broadband/support/information/w04-au-jp (in Japanese only)

 au homepage:

  http://www.au.kddi.com/english/

*1  Technical regulations are defined by the Ministerial Ordinance Related to Radio Law (Article 14-2 of Radio Equipment 

Regulations).

*2  Including other radio systems that can be simultaneously used.

Disposal and recycling information

This symbol (with or without a solid bar) on the device, batteries (if included), and/or the packaging, indicates that 

the device and its electrical accessories (for example, a headset, adapter, or cable) and batteries should not be 
disposed of as household garbage. These items should not be disposed of as unsorted municipal waste and 
should be taken to a certified collection point for recycling or proper disposal.
For more detailed information about device or battery recycling, contact your local city office, household waste 

disposal service, or retail store.
Disposal of the device and batteries (if included) is subject to WEEE Directive Recast (Directive 2012/19/EU) and Battery 
Directive (Directive 2006/66/EC). The purpose of separating WEEE and batteries from other waste is to minimize the potential 
environmental impacts and human health risk of any hazardous substances that may be present.

Reduction of hazardous substances

This device is compliant with the REACH Regulation [Regulation (EC) No 1907/2006] and RoHS Directive Recast (Directive 
2011/65/EU). Batteries (if included) are compliant with the Battery Directive (Directive 2006/66/EC). For up-to-date information 
about REACH and RoHS compliance, please visit the web site http://consumer.huawei.com/certification.

EU regulatory conformance

 RF exposure requirements

Important safety information regarding radio frequency (RF) radiation exposure: 
RF exposure guidelines require that the device be used at a minimum of 0.5 cm from the human body. Failure to observe this 
guideline may result in RF exposure exceeding limits.

 Certification information (SAR)

This device meets guidelines for exposure to radio waves.
Your device is a low-power radio transmitter and receiver. As recommended by international guidelines, the device is designed 
not to exceed the limits for exposure to radio waves. These guidelines were developed by the International Commission on 
Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and include safety measures designed to 
ensure the safety of all users, regardless of age and health.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency energy absorbed by the body 
when using a device. The SAR value is determined at the highest certified power level in laboratory conditions, but the actual 
SAR level during operation can be well below the value. This is because the device is designed to use the minimum power 
required to reach the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR value for this device 
complies with this limit. 

 Statement

Hereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential requirements and other 
relevant provisions of Directive 1999/5/EC.
For the declaration of conformity, visit the web site http://consumer.huawei.com/certification.
The following marking is included in the product:

This device may be operated in all member states of the EU.
Observe national and local regulations where the device is used.
This device may be restricted for use, depending on the local network.

Restrictions in the 2.4 GHz band:
Norway: 

 This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund.

Restrictions in the 5 GHz band:

WLAN function of this device is restricted only to indoor use when operating in the 5150 to 5350 MHz frequency range.

FCC Regulatory Compliance

 RF exposure requirements

Important safety information regarding radio frequency (RF) radiation exposure: 
RF exposure guidelines require that the device be used at a minimum of 1 cm from the human body. Failure to observe this 
guideline may result in RF exposure exceeding limits.

 Certification information (SAR)

This device is also designed to meet the requirements for exposure to radio waves established by the Federal Communications 
Commission (USA).
The SAR limit adopted by the USA is 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported to the FCC 
for this device type complies with this limit.

 FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the 
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. 
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not 
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can 
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of 
the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:   
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation.

Caution:  

Any changes or modifications to this device not expressly approved by Huawei Technologies Co., Ltd. for compliance 

could void the user’s authority to operate the equipment.

Restrictions in the 5 GHz band:

Within the 5.15 to 5.25 GHz band, UNII devices will be restricted to indoor operations to reduce any potential for harmful 
interference to co-channel Mobile Satellite System (MSS) operations.

 FCC ID

Check FCC ID in the following steps.
“Settings”

“About”

“Certification”

Export Administration Regulations

The product and its accessories may be subject to the Japan Export Administration Regulations (“Foreign Exchange and 
Foreign Trade Law” and its related laws). In addition, U.S. Re-export Regulations (Export Administration Regulations) may apply 
to the product and its accessories. To export and re-export the product and its accessories, take the required measures on your 
responsibility and at your expenses. For details on the procedures, contact the Ministry of Economy, Trade and Industry or the 
U.S. Department of Commerce.

Trademarks

•  Wi-Fi

®

, Wi-Fi Alliance

®

, Wi-Fi CERTIFIED

®

, WPA™, WPA2™, Wi-Fi Protected Setup™ logos are registered trademarks or 

trademarks of Wi-Fi Alliance.

• The Bluetooth word mark and logo are registered trademarks owned by the Bluetooth SIG, INC., and HUAWEI 
TECHNOLOGIES is licensed to use these trademarks.
 
• HUAWEI is a registered trademark or trademark of HUAWEI TECHNOLOGIES CO., LTD. in China.
•  Other company names and product names referred to in this manual are trademarks and registered trademarks of respective 

companies. The ® marks or TM marks may be omitted in this manual.

Policy on the protection of personal information

Please refer to the websites listed below if you would like more detailed information regarding the HUAWEI TECHNOLOGIES 
CO., LTD. policy on the protection of personal information.
http://consumer.huawei.com/en/privacy-policy/index.htm

For inquiries

From fixed-line phones:

0077-7-113

From au mobile phones:

113

 without area code

For loss, theft or damage 

(toll-free)

In case above numbers are not available, call (toll-free)

0120-977-033

 

(except Okinawa) 

0120-977-699 

(Okinawa)

Repair and Delivery Service Center

For loss, theft, damage

  (toll-free)

From fixed-line phones/au mobile phones,

0120-925-919

Business hours : 9:00-20:00 (7 days a week)

Business hours : 9:00-20:00 (7 days a week)

Business hours : 24 hours (7 days a week)

Customer Service Center

Pressing “zero” will connect you to an operator, 
after calling “157” on your au cellphone.

From fixed-line phones:

0077-7-111

From au mobile phones: 

157

 without area code

For general information, charge and 

operation information

 (toll-free)

December 2016, 1st Edition
Sold by: KDDI CORPORATION, OKINAWA CELLULAR 
TELEPHONE COMPANY
Imported by:HUAWEI Technologies Japan K.K.
Manufactured by: HUAWEI TECHNOLOGIES CO., LTD.

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