・ In this manual, "Setting Guide", "Basic Manual", and
"Notes on Usage" are collectively referred to as
"Instruction Manual".
・ In this manual, HUAWEI nova 2 HWV31 is usually
referred to as "HWV31", "the product", or "main unit".
・ In this manual, "microSD™ memory card
(commercially available)", "microSDHC™ memory card
(commercially available)", and "microSDXC™ memory
card (commercially available)" are abbreviated as
"microSD memory card" or "microSD".
Notes on Usage
HWV31
February 2018, 1st Edition
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Using the Product
Before you start using the product, be sure to read "Safety
Precautions" in this manual to ensure correct use.
Before you assume that the product is malfunctioning,
perform "トラブル診断" (Trouble check). (Displayed language
is Japanese only.)
Home screen→[au]→[故障紛失サポート] (Repair and
Delivery Service)→[トラブル診断] (Trouble check)
(Displayed language is Japanese only.)
Or, check for possible remedies in the following site "トラブ
ル診断" (Trouble check) of au homepage:
https://www.au.com/trouble-check/
• Communication is not possible even inside the service
area in places where the signal does not reach (e.g.
tunnels and basements). Also, communication is
sometimes not possible in poor reception areas.
Communication is sometimes interrupted if you move
into poor reception areas during communications.
• Since this product uses radio waves, the possibility
of communication intercepts by third parties cannot
be eliminated. (Though LTE/WiMAX 2+/GSM/UMTS
system has highly secure confidential communication
features.)
• VoLTE (LTE network) by au is used when connecting
with emergency call receiving agencies within Japan.
You cannot connect through 3G (circuit switching
network).
• The product is compatible with au World Service.
Each network service described in this manual varies
depending on the area and service content.
• The product is compatible with au World Service.
Each network service described in this manual varies
depending on the area and service content.
• Since this product is a radio station under the Radio
Law, you may be asked to temporarily submit the
product for inspection in accordance with the Radio
Law.
• IMEI information of your cell phone is automatically sent
to KDDI CORPORATION for maintenance and monitoring
operational status of your cell phone.
• Before you start using the product overseas, check the
relevant laws and regulations of the country/region you
visit.
• The Company is not liable for any damages arising from
earthquakes, lightning, storms, floods or other natural
disasters, as well as fires, actions by third parties, other
accidents, intentional or mistaken misoperation by the
customer, or use under other unusual conditions outside
the responsibility of the Company.
• The Company is not liable for any incidental damages
(change/disappearance of described content, loss of
business income, disruption of business, etc.) arising
from use or inability to use the product.
• The Company is not liable for any damages arising
from failure to observe the described content of "Basic
Manual" and "Notes on Usage" (this manual).
• The Company is not liable for any damages arising,
for example, from malfunction caused by combination
with connected devices or software not related to the
Company.
• Captured image data or downloaded data may
sometimes be altered or lost due to faults, repair or
other handling of the product. The Company is not liable
for any damage or lost income resulting from recovery
of these data.
• It is recommended you keep a copy of important data
on your PC's hard disk, etc. Whatever the cause of
fault or malfunction may be, the Company assumes no
responsibility for alteration or loss of saved information.
• Contents saved in the product, such as contacts, mails
and favorites, might be altered or lost by an accident,
fault, repair or mishandling. Be sure to keep a copy of
important contents. Note that Company assumes no
responsibility for any damages or lost profits resulting
from altered or lost contents.
• Note that content data (both charged or free of charge)
saved on the product cannot be returned to the
customer when the product is replaced for repair of a
fault, for example.
• This product uses liquid crystal for its display. The
display response speed may become slow when
the ambient temperature is low, which is due to the
property of liquid crystal and not a malfunction. The
display response speed will return to normal at room
temperature.
• Although the display used on the product is made using
high-precision technology, some pixels (dots) might be
lit or out at all times. This is not a malfunction.
• You are recommended to store copies of individual data
such as photos you took, videos and music in your PC
by sending each file as mail attachment, etc. Note,
however, that you may not be able to make copies of
some copyrighted data even by the above-mentioned
means.
• Do not discard the product together with regular trash.
Please cooperate in the collection of the product
(including optional products) when it is no longer
needed to protect the environment and effectively use
resources. Old product is collected at au shops and
other places.
* "The Company" as appears in this manual refers to the
following companies:
Sold by: KDDI CORPORATION, OKINAWA CELLULAR
TELEPHONE COMPANY
Imported by: HUAWEI TECHNOLOGIES JAPAN K.K.
Manufactured by: HUAWEI TECHNOLOGIES CO., LTD.
◎ Reproduction of the content of this manual in part or
in whole is prohibited.
◎ The content of this manual is subject to change
without notice.
◎ Some functions may become unavailable due to
the change of the specifications of the operating
systems, and change or termination of services.
◎ Every effort has been made in the preparation of
this manual. Should you notice any unclear points,
omissions, etc., feel free to contact us.
Safety Precautions (Always
follow these directions)
■
Before using this product, thoroughly read these
"Safety Precautions" for proper use. After reading
this manual, keep it carefully.
■
These precautions contain information intended to
prevent bodily injury to the user and to surrounding
people, as well as damage to property, and must
be observed at all times.
■
The following symbols indicate the different
degrees of injury or damage that may occur if
information provided is not observed and the
product is used improperly.
This symbol indicates the "potential
and imminent danger of death or
serious injury
*1
to a person" due to
mistaken handling.
This symbol indicates the
"possibility of death or serious
injury
*1
to a person" due to mistaken
handling.
This symbol indicates the
"possibility of personal minor injury
*2
to a person" or physical damage
*3
"
due to mistaken handling.
*1 Serious injury: This refers to loss of sight, injury, burns
(high- and low-temperature), electric shock, broken
bones, injury with residual aftereffects from poisoning,
etc., and injuries requiring hospital admission for
treatment or long term hospital attendance as an
outpatient.
*2 Minor injury: This refers to injuries, burns (high- and low-
temperature), electric shock, etc. that do not require
hospital admission for treatment or log-term hospital
attendance as an outpatient.
*3 Physical damage: This refers to extended damage to
buildings, furniture, livestock or pets.
■
Explanation of Prohibition or Enforcement Symbols
Don’t
Indicates an
action that is not
allowed.
No
wet hands
Indicates that
handling with
wet hands is not
allowed.
Not
disassembly
Indicates that
disassembly is
not allowed.
Do
Indicates that
instructions
specified are
compulsory (must
be followed).
Not liquids
Indicates
that use in a
place where
the product is
likely to get
wet or allowing
the product to
get wet is not
allowed.
Unplug
power plug
Indicates that the
power plug must
be disconnected
from the power
outlet.
■
Precautions common to the main unit, internal
battery, charging equipment, au IC Card, peripheral
devices
Don’t
Do not use, store or leave the product in
hot places or places where heat is easily
accumulated (e.g. by the fire, near a heater,
under a kotatsu, in direct sunlight, in a car in
the hot sun).
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not put the product in, or place it near a
cooking apparatus such as microwave oven or
IH cooker, or a high-pressure container such
as pressure vessel.
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not expose to or place directly on sand,
dirt, or mud. Do not handle with dirty hands.
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not charge the equipment when wet with
water or other liquid (drinking water, sweat,
seawater, pet urine, etc.).
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not subject the product to strong pressure
or break the product. Especially when bringing
the product putting in a pocket of clothes, do
not let the product hit against surroundings or
being put between the objects.
Doing so may cause fire, burns, or injury due to
battery damage.
* Examples to avoid
• Sitting or squatting with the product put in a
pocket of trousers or skirt
• Putting the product in a pocket of outer wear
and catching them in a door or a door of car
• Stepping on the product on a soft object such
as a sofa, bed, or bedding, or on a floor
Not
disassembly
Do not disassemble or modify the product.
Doing so may cause fire, burns, injuries, or electric
shock.
Not liquids
Do not get the product wet with water or other
liquid (drinking water, perspiration, seawater,
urine of pet animals, etc.).
Doing so may cause fire, burns, injuries, or electric
shock.
Not liquids
Do not allow water or other liquids (drinking
water, perspiration, seawater, urine of pet
animals, etc.) to get inside the external
connection terminal.
Doing so may cause fire, burns, injuries, or electric
shock.
Do
Use only optional products specified by au.
Not doing so may cause fire, burns, injuries, or
electric shock.
Don’t
Do not subject the product to strong force,
shock or vibration by dropping, stepping on, or
throwing the product.
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not allow conductive materials (metal
pieces, pencil lead, etc.) to come in contact
with the external connection terminal, and do
not allow dust to get inside.
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not cover or wrap the product with a
blanket, etc. while using or charging.
Doing so may cause fire or burns.
Do
If charging is not completed after the specified
charging time, stop charging.
Doing so may cause fire, burns, or injury due to
overcharging.
Do
Before entering an area where flammable gas
is generated such as a gas station, or an area
where dust is generated, always be sure to
turn off the product, and discontinue charging
the product if charging.
Using the product where flammable gas is
generated may cause explosion or fire.
Do
If you notice anything unusual, such as an
unusual odor, noise, smoke, overheating,
discoloration or deformation during use,
charging or storage, follow the instructions
below.
• Unplug the power plug from the power outlet.
• Turn the product off.
Not doing so may cause fire, burns, injuries, or
electric shock.
Don’t
Do not use the damaged product.
Doing so may cause fire, burns, or injuries.
Don’t
Do not place the product on unstable places
such as rocky stands or tilting surfaces. Be
careful especially while the vibrator is set.
Doing so may cause the product to fall and cause
injuries.
Don’t
Do not store or use the equipment in locations
that are subject to humidity, dust or high
temperatures.
Doing so may cause fire, burns, or electric shock.
Don’t
If being used by a child, have a guardian teach
him/her the proper handling procedure, and do
not allow improper use.
Doing so may cause injuries.
Don’t
Do not leave in places within the reach of
small children.
Doing so may cause accidental swallowing,
injuries, or electric shock.
Do
The product may reach a high temperature
when using it continuously for a long time or
when charging it. Also avoid falling asleep and
unintentionally having prolonged contact with
the product.
The product, internal battery, or adapter may
become hot when using the product for a long
time such as when using applications, calling,
performing data communication, watching videos,
or while charging. Directly touching a warmed part
for a long time may cause redness, itching, rashes,
etc. on your skin, or result in low-temperature burns
depending on your constitution or health condition.
■
Main unit
Don’t
Do not throw the product into a fire or heat it.
Doing so may cause fire, burns, or injuries.
Don’t
Do not apply excessive force on the product
such as by puncturing it (sharp object), hitting
it with a hammer (hard object) or stepping on
it.
Doing so may cause fire, burns, or injuries.
Do
If the substance inside the product comes into
contact with your eyes or mouth, immediately
rinse the area with clean water, and then see
a doctor right away.
Not doing so may cause loss of sight or poor
physical condition due to the influence of the
substance, etc. inside the product.
Don’t
Do not lighten or illuminate the flash/photo
light with the light-emitting part pointed at the
someone’s eyes. Especially when you use
it for young children, keep sufficient distance
from them.
Doing so may cause impairment of eyesight, etc.
Also, eyesight may be temporarily affected or they
may be surprised, leading to an accident.
Don’t
Do not lighten or illuminate the flash/photo
light to point at the eyes of someone driving a
car, etc.
Doing so hinder driving and may cause an
accident.
Don’t
Do not view a repeatedly flickering screen for
a prolonged period.
May cause spasms, loss of consciousness, etc.
Don’t
Do not allow water or other liquids (drinking
water, perspiration, seawater, urine of pet
animals, etc.), metal pieces, flammable
material or foreign object into the au IC Card/
microSD memory card slot on the product.
Note the correct locations and orientations
for inserting au IC Card and microSD memory
card.
Doing so may cause fire, burns, injuries, or electric
shock.
Don’t
Do not expose the camera lens to direct
sunlight for an extended period.
Doing so may cause fire, burns, or injury due to
concentration of light.
Do
Turn off the product or put it in the Airplane
mode before boarding an airplane.
Since using the product on airplanes is restricted,
follow the instructions given by the respective
airlines.
The product's signals may adversely affect on-
board electronic equipment.
Prohibited acts related to product usage on an
airplane may be punished by law.
Do
When using in hospitals, follow the guidelines
of each institution.
Turn power off where use is prohibited.
The product's signals may affect electronic
equipment and electronic medical equipment.
Do
When using the handsfree call, ringtone is
ringing, or in the standby mode, be sure to
keep the product off of the ears.
When you attach the earphone/microphone
etc. to the handset to play games, videos,
music, etc., do not make the volume too loud.
When using the handsfree call, loud noise sounds
from the product.
Even in the standby mode, ringtone and alarm may
work suddenly.
Using continuously for a long time with too loud
volume may cause a hearing loss, etc.
And, if you cannot hear the sound around you
clearly, it may cause an accident.
Do
If you have a weak heart, set the vibrator or
ringtone volume carefully.
Sudden ringtone vibration and ringtone surprise
you, and it may cause harmful effect on heart.
Do
If you are using electronic medical equipment
etc., contact the respective manufacturer or
dealer to check whether the operation of the
equipment is affected by signals.
Not doing so may cause harmful effect on
electronic medical equipment, etc. due to radio
wave.
Do
Turn the product off near high-precision
electronic control equipment or electronic
equipment using low-power signals.
Not doing so may cause the equipment to fail or
malfunction due to radio wave.
* Take particular care with the following devices
Hearing aids, implanted cardiac pacemakers,
implanted cardioverter-defibrillators or other
electronic medical equipment, and other
equipment controlled by electronic signals, etc.
If you use an implanted cardiac pacemaker,
implanted cardioverter-defibrillator or other
electronic medical equipment, contact the
manufacturer or dealer to check whether the
operation of the equipment is affected by
signals.
Do
If the Glass or camera lens is damaged, be
careful of broken glass and the exposed inside
of the product.
Touching the damaged or exposed area may cause
fire, burns, injuries, or electric shock.
Do
Stop using the product immediately and move
the internal battery away from fire if you notice
leakage of substance, etc. inside the internal
battery or unusual odor.
The battery fluid is flammable and could ignite,
causing a fire, explosion, etc.
Do
Be careful not to have the product bitten by
your pet, etc.
Not doing so may cause fire, burns, or injuries
due to ignition, rupture, or overheat of the internal
battery, or leak from it.
Don’t
For using a motion sensor, check the safety
around, hold the product and do not swing it
more than necessary.
Doing so may cause injuries or other accidents.
Don’t
If the display breaks and the fluid, etc. leaks
out from inside, do not let the fluid contact
with the skin on your face or hands or clothes.
Doing so may cause eye or skin problems.
If the internal matter etc. comes into contact with
your eyes, mouth, skin or clothes, immediately
rinse the contacted area with clean water.
If the fluid, etc. enters your eyes or mouth,
immediately see a doctor after rinsing.
Don’t
Do not discard the product together with
regular trash.
Doing so may cause fire, burns, or injuries. Doing
so may cause environmental degradation. Take
the unnecessary product to a sales outlet such
as an au shop or follow the instructions by a local
institution that handles used products.
Don’t
If fluid, etc. leaks out from the internal battery,
do not let the fluid contact with the skin on
your face or hands or clothes.
Doing so may cause eye or skin problems.
If the internal matter etc. comes into contact with
your eyes, mouth, skin or clothes, immediately
rinse the contacted area with clean water.
If the fluid, etc. enters your eyes or mouth,
immediately see a doctor after rinsing.
Do
Be careful with the tip of the SIM card removal
tool (sample) not to injure any part of your
body (fingers, etc.) when you remove au IC
Card or microSD memory card.
Touching the tip of the SIM card removal tool
(sample) may cause injuries.
Do
If you use the handset in a vehicle, contact
the vehicle manufacturer or dealer to check
whether the operation of the vehicle is
affected by signals.
In rare cases, using the phone in some vehicle
models can cause the vehicles electronic
equipment to malfunction. In that case, stop using
the product immediately.
Do
If use of the product causes any skin
abnormalities, immediately stop using the
product and seek medical treatment.
Itching, rashes, eczema, etc. sometimes occurs
depending on your physical constitution and
condition.
For the materials of each part→P18
Do
The speaker and camera of the product use
magnetic components. Make sure that metal
objects (cutter blades, staples, etc.) are not
attached to it.
Attached objects may cause bodily injury, etc.
Do
Look at the display in a well-lit place, keeping
a certain distance from the screen.
Viewing in a dark location or too closely may affect
your eyesight.
■
Charging equipment
Don’t
Do not use if the cord of the adapter or USB
cable is damaged.
Doing so may cause fire, burns, or electric shock.
Don’t
Do not use the adapter and USB cable in
humid locations such as a bathroom.
Doing so may cause fire, burns, or electric shock.
Don’t
Do not touch the adapter or USB cable if you
hear thunder.
Doing so may cause electric shock.
Don’t
Do not short-circuit the external connection
terminal when connected to an outlet. Do
not allow any part of your body such as your
hands or fingers to come into contact with the
external connection terminal.
Doing so may cause fire, burns, or electric shock.
Don’t
Do not apply excessive force on the cord of
the adapter or the USB cable by placing heavy
objects on it or by pulling it.
Doing so may cause fire, burns, or electric shock.
Don’t
When plugging/unplugging an AC adapter
into/from the outlet, do not allow metallic
objects to come into contact with the prongs
of the plug.
Doing so may cause fire, burns, or electric shock.
Don’t
Do not use a travel converter instead of the
AC adapter.
Doing so may cause fire, overheating, electric
shock.
Don’t
Do not apply excessive force where the
adapter is connected to the product.
Doing so may cause fire, burns, injuries, or electric
shock.
No
wet hands
Do not handle the cord of the adapter, USB
cable, the external connection terminal, or
power plug with wet hands.
Doing so may cause fire, burns, or electric shock.
Do
Always use the specified power supply and
voltage.
When using overseas, use the AC adapter
that is available overseas.
Using the incorrect power supply or voltage may
cause fires, burns, electric shock, etc.
AC adapter: AC100V (Connect only with a
household AC outlet) AC adapter available
overseas: AC100V to 240V (Connect only with a
household AC outlet)
Do
Wipe off any dust on the power plug.
Using the power plug with dust may cause fires,
burns, electric shock, etc.
Do
Fully plug the adapter into the outlet.
Not fully plugging the adapter in may cause fires,
burns, electric shock, etc.
Do
Always grasp the adapters when unplugging
the power plug from the outlet. Do not pull or
otherwise apply excessive force on the cord of
the adapter or the USB cable.
Pulling the cord may damage it, causing fire, burns,
electric shock, etc.
Do
When plugging/unplugging an adapter into/
from the product, plug/unplug the adapter
straight on with the connecting terminal. Do
not pull or otherwise apply excessive force on
the cord.
Not plugging/unplugging correctly may cause
fires, burns, bodily injury or electric shock.
Do
If the external connection terminal is bent or
otherwise deformed, immediately discontinue
use. Do not use even if terminals are bent
back.
Short-circuited external connection terminal may
cause fires, burns, bodily injury, electric shock, etc.
Unplug
power plug
When not in use, unplug the adapter from the
outlet.
Leaving the power plug plugged may cause fire,
burns, or electric shock.
Unplug
power plug
Immediately unplug the power plug from the
outlet if water or other fluids (drinking water,
perspiration, seawater, urine of pet animals,
etc.) get on the charging equipment.
Short-circuit due to attached objects may cause
fire, burns, or electric shock.
Unplug
power plug
Always unplug the power plug from the outlet
before cleaning the charging equipment.
Cleaning while still plugged in may cause fires,
burns or electric shock.
Don’t
Do not touch the adapter for a long time when
connected to an outlet.
Doing so may cause burns etc.
■
au IC Card
Do
Be careful not to scratch yourself (finger, etc.)
with the cut section when handling au IC Card.
The cut surface may be sharp, and it may cause
injuries.
■
For use near medical equipment and in medical
institutions
Do
Those with an implanted pacemaker or
implanted cardioverter-defibrillator should carry
or use the product at least 15 cm away from
the pacemaker or cardioverter-defibrillator.
Not doing so may cause harmful effect on
electronic medical equipment due to radio wave.
Do
When using electronic medical equipment
other than an implanted pacemaker and
implanted cardioverter-defibrillator outside
a medical institution (e.g. home medical
treatment), check individually with the
manufacturer of the electronic medical
equipment regarding the influence of radio
waves.
Not doing so may cause harmful effect on
electronic medical equipment due to radio wave.
