HUAWEI U8860MTC965 V100R001
HUAWEI U8860 Smartphone FAQs
2012-09-19
Huawei Confidential
Page 26 of 86
1.10.11 I Cannot Open Some Pictures or Videos, Why?
The phone does not support the picture or video formats.
The pictures or videos are damaged.
The pictures or videos are copyright-protected.
The phone's random-access memory (RAM) is insufficient. Close some running
third-party applications.
An unknown error occurred in
Camera
or the phone's OS. This is a rare case. Restart the
phone and try again.
1.11 Streaming Media
1.11.1 Does the Phone Stop Playing Streaming Media
When I Receive an Incoming call? If Yes, Will It Continue
to Play the Streaming Media After the Call?
The phone stops playing the streaming media when you have an incoming call.
After the call, the phone continues to play the streaming media.
1.11.2 Why Does the Phone Fail to Play Some Streaming
Media?
The phone does not support the steaming media format.
The network performance is unstable.
The phone's RAM is insufficient.
1.11.3 What Causes Poor Quality of Online Streaming
Media Played by the Phone?
The source streaming media is of poor quality.
The network connection is poor.
The phone's hardware is faulty, for example, the phone display is damaged. In this case,
use another device to play the online streaming media for contrast purposes.
The phone's RAM is insufficient.
The central processing unit (CPU) usage is high.
Too many applications are running.
1.11.4 Will the Phone's Internal Storage Become
Insufficient When Online Streaming Media Is Playing?
No. When playing, the online streaming media occupies the phone's RAM rather than its
internal storage.
