iManager NetEco 6000
Device Installation and Commissioning Guide
8 FAQ
Issue 03 (2019-03-10)
Copyright © Huawei Technologies Co., Ltd.
296
Procedure
Step 1
Check whether the door in the door control system is open.
If the door is open, close the door.
If the door is closed, go to
Step 2
Check whether cables are connected to the door access controller and door lock properly.
If cables are not connected properly, reconnect cables.
If cables are connected properly, go to
Step 3
Check whether the angle and tightness of the door magnet are appropriate.
If the angle and tightness are inappropriate, adjust them.
If the angle and tightness are appropriate, contact Huawei technical support.
----End
8.3 What Can I Do If the ECC500 Collector Cannot Be
Logged In on the WebUI?
Prerequisites
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
Use Internet Explorer 10 as an example.
Procedure
Step 1
Open the Internet Explorer, choose
Tools
>
Internet Options
.
Step 2
Click
Advanced
, and select
Use TLS1.1
and
Use TLS1.2
.
Step 3
Click
Connections
, and select
LAN settings
.
Step 4
Deselect
Use a proxy server for your LAN
in the
Proxy server
area.
Step 5
Click
OK
.
----End
Follow-up Procedure
If the ECC500 collector still cannot be logged in on the WebUI, contact Huawei technical
support.