21
6.
Check that you have entered the correct user name and password required by the PPP dial-up
software. The user name and password are provided by your network service provider.
7.
Check that you can use the PPP dial-up software to set up dial-up connection. If the dial-up
connection fails, perform further checks as follows:
a.
Close the PPP dial-up software, and power off the
HG531s V1
. After 5 minutes, power on the
HG531s
V1
, and use the PPP dial-up software to dial again.
b.
Restore the
HG531s V1
to its default settings.
If the problem persists, contact your network service provider.
8.
Check that the proxy server of the browser is correctly configured. The following example uses
Internet Explorer on the Windows XP operating system to check whether the proxy server of the
browser is correctly configured:
a.
Launch Internet Explorer.
b.
Choose
Tools
>
Internet Options
.
c.
In the
Internet Options
dialog box, click the
Connections
tab.
d.
In the
Local Area Network (LAN) settings
area, click
LAN Settings
.
e.
In the
Proxy server
area of the
Local Area Network (LAN) Settings
dialog box, check that the
Use a
proxy server for your LAN (These settings will not apply to dial-up or VPN connections).
check box
is cleared.
9.
Try to access more websites to check whether the
HG531s V1
can access these websites. If the
problem persists, contact your network service provider.
I Often Need to Restart the HG531s V1 to Display Web Pages.
What Can I Do?
Verify the following:
1.
The
HG531s V1
and other devices such as telephones or fax machines are connected to the plain old
telephone service (POTS) line through a digital subscriber line (DSL) filter. For details about how to
install a DSL filter, see the description in the DSL filter manual.
2.
Cables are securely connected to
HG531s V1
ports. Otherwise, network stability may suffer.
3.
Your computer and the
HG531s V1
are far from electric appliances that generate strong magnetic or
electric fields, such as microwave ovens, refrigerators, and cordless telephones.
If the problem persists, contact your Internet Service Provider.