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Huawei G700-U20, Faq

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HUAWEI G700-U20 Smartphone FAQs 

2 Common settings 

 

Issue 01 (2013-07-17) 

Huawei Proprietary and Confidential           

Copyright © Huawei Technologies Co., Ltd. 

76 

 

 

 

After a connection is set up, you will be able to access the resources provided in the VPN. 

2.9 Screen lock 

2.9.1 How do I enable a screen lock that must be unlocked using a 
PIN? 

1.

 

Go to 

Settings

 and touch 

Security

 > 

Screen lock

 > 

PIN

. 

2.

 

Under 

Input your PIN

, enter a PIN. 

Summary of Contents for G700-U20

Page 1: ...HUAWEI G700 U20 Smartphone FAQs Issue 01 Date 2013 07 17 INTERNAL Huawei Device Co Ltd ...

Page 2: ...How do I delete multiple conversations simultaneously 13 1 7 2 How do I forward a text message send a text message to multiple recipients or save a text message as a draft 13 1 7 3 How many English characters can be contained in a long text message 13 1 7 4 How many text messages can be saved on my phone 13 1 7 5 How do I set the SMS center number 13 1 8 Calls 14 1 8 1 How do I record a call and w...

Page 3: ... are playing will the phone storage become insufficient 24 1 13 Bluetooth 24 1 13 1 What files can be transmitted using Bluetooth 24 1 13 2 How do I send data using Bluetooth 24 1 13 3 My phone cannot be discovered by other Bluetooth devices Why 26 1 13 4 What is the Bluetooth working range 27 1 13 5 I cannot pair my phone with other Bluetooth devices Why 27 1 13 6 Can my computer use my phone s d...

Page 4: ...to work as a modem and provide Internet access for computers 62 2 6 Tone settings 63 2 6 1 How do I set the phone ringtone 63 2 6 2 How do I turn on or off vibration for incoming calls and messages 63 2 6 3 How do I set a custom audio file as the ringtone or message tone 64 2 6 4 How do I set the ringtone for a contact group 65 2 6 5 How do I disable touch sounds 65 2 7 Language and keyboard 66 2 ...

Page 5: ...11 6 What third party applications are pre installed on my phone Can I uninstall system applications or applications customized by my service provider 84 2 12 Third party applications 84 2 12 1 Can I install third party applications to a microSD card If so will running these third party applications take up my phone s storage 84 2 12 2 Does my phone support online banking transitions 84 2 13 Backu...

Page 6: ... 98 3 2 How do I reduce my mobile data usage 98 3 3 My phone runs very slow What can I do 98 3 4 My customized wallpaper automatically stretches Can I set it to not stretch 99 3 5 How do I enter recovery mode and restore my phone to its default settings 99 3 6 Can I scan a QR code using my phone 99 3 7 Does my phone support 3D acceleration 99 3 8 How do I know whether my phone has been rooted 99 3...

Page 7: ... Huawei Technologies Co Ltd 1 1 Basics 1 1 Color schemes Black and white 1 2 Selling points Android 4 2 Jelly Bean operating system and Huawei Emotion UI Quad core 1 2 GHz high speed processor 5 0 inch capacitive touch screen 3G and Wi Fi high speed Internet access and portable Wi Fi hotspot Bluetooth V4 0 ...

Page 8: ...t on Press this button to turn on or off the screen Press and hold this button to display an option menu Touch this key to return to the previous screen or exit the current application When you are entering text touch this key to hide the onscreen keyboard Touch this key to return to the home screen Touch and hold this key to display the list of recently used applications Touch this key to display...

Page 9: ...HUAWEI G700 U20 Smartphone FAQs 1 Basics Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 1 4 Installation ...

Page 10: ...HUAWEI G700 U20 Smartphone FAQs 1 Basics Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 4 1 5 Home screen ...

Page 11: ...then Thumbnails to display the following screen You will then be able to add or delete a home screen 1 5 2 How do I configure the home screens Touch the menu key You will then be able to touch Wallpapers to set the home screen wallpaper Widgets to add widgets to or delete widgets from your home screen Thumbnails to add or delete home screens or Transitions to select a home screen transition effect...

Page 12: ...tary and Confidential Copyright Huawei Technologies Co Ltd 6 1 5 3 How do I manage the applications and widgets on the home screen Touch and hold an application or widget until your phone vibrates You will then be able to drag the application or widget to move or uninstall it ...

Page 13: ...DONE 2 Assigning a photo to a contact You cannot assign a photo to a contact saved to your SIM card Method 1 Go to Contacts and touch a contact to display the contact details Touch the contact photo area then Take photo or Choose photo from Gallery as shown in the following figure Method 2 Go to Contacts and touch a contact to display the contact details Touch the menu key then Edit to display the...

Page 14: ... do I import contacts from or export contacts to a SIM card 1 Importing contacts from a SIM card Go to Contacts Touch the menu key then Import export From the displayed screen choose your operator for example Iusacell as shown in the following figure then Phone to display your SIM card contacts Select the contacts you want to import and touch OK ...

Page 15: ... and Confidential Copyright Huawei Technologies Co Ltd 9 2 Exporting contacts to a SIM card Go to Contacts Touch the menu key then Import export From the displayed screen choose Phone then Iusacell to display your phone contacts Select the contacts you want to export and touch OK ...

Page 16: ...HUAWEI G700 U20 Smartphone FAQs 1 Basics Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 10 ...

Page 17: ...ntacts to your phone storage How many contacts can the SIM card save depends on the SIM card 1 6 4 How do I add a contact to a contact group Choose either of the following methods On the contact editing screen choose a group from the drop down list under GROUPS Touch the groups tab select the desired group and touch the menu key then Edit to display the group editing screen Touch and add a contact...

Page 18: ...HUAWEI G700 U20 Smartphone FAQs 1 Basics Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 12 ...

Page 19: ...raft To forward a text message touch and hold the message choose Forward from the displayed option menu enter a recipient and send the message To send a text message to multiple recipients compose your message touch select the desired recipients touch OK and send the message To save a text message as a draft compose a message touch select the desired recipients and touch the back key The message i...

Page 20: ...ence call If you are talking on two calls you have the following options To switch between the two calls touch To start a conference call touch 1 8 3 Does my phone support dual SIM cards No The phone only supports one SIM card 1 9 Multimedia messaging 1 9 1 How do I send a multimedia message 1 Go to Messaging and touch 2 Enter the recipient and compose a message 3 Touch the menu key then Add subje...

Page 21: ...ficient Solution Top up your account and try again Your phone s available storage is insufficient Reason The storage is insufficient Solution Free up some space 1 9 3 Is there any restriction on the size format or resolution of the file to be attached to a multimedia message If an audio or video file exceeds the maximum size allowed by your service provider it cannot be attached to a message If a ...

Page 22: ...d Confidential Copyright Huawei Technologies Co Ltd 16 1 10 2 How do I create a playlist 1 Go to Music and touch Playlists then Create new playlist 2 Name the playlist and touch Save 3 In the displayed dialog box touch OK Select the songs you want to add to the playlist and touch ADD ...

Page 23: ... have been played Repeat current song Play the current audio clip repeatedly 1 10 4 How do I play songs in the background exit Music and view the lyrics when a song is playing 1 Play in background Touch Music and play an audio clip Touch the back or home key and the song is playing in the background 2 Quit Music On the music playing screen touch the menu key then Exit In the displayed dialog box t...

Page 24: ...some third party applications and try again 6 In some rare cases unknown errors occurred on the phone s operating system or applications Restart the phone and try again 1 11 3 Where are my photos and videos saved Can I change the save location By default photos and videos captured by your phone are saved to the microSD card If no microSD card is available they will be saved to the phone storage To...

Page 25: ... you can touch File Manager Internal DCIM Camera to find your photos and videos When the save location is the microSD card you can touch File Manager SD card DCIM Camera to find your photos and videos 1 11 4 How do I edit a photo or video or add a photo frame To edit a photo touch the menu key You will then be able to rotate crop or edit the photo as shown in the following figure ...

Page 26: ... videos Yes Your phone supports 720p HD videos at 30 fps 1 11 6 Can I turn off the shutter sound No 1 11 7 How do I switch between front and rear cameras On the viewfinder screen touch in the upper left corner 1 11 8 What video formats and resolutions does my phone support Videos are saved in 3gp format The following video resolutions are supported 1 Rear camera FULL HD 1920x1088 HD 1280x720 VGA 6...

Page 27: ...HUAWEI G700 U20 Smartphone FAQs 1 Basics Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 21 2 Front camera HD 1280x720 VGA 640x480 and MMS 176x144 ...

Page 28: ... Technologies Co Ltd 22 1 11 9 What picture formats and resolutions does my phone support Pictures are saved in jpg format The following picture resolutions are supported 1 Rear camera 8M 3264x2448 6M 3328x1872 5M 2560x1920 3 7M 2560x1440 and 0 3M 640x480 2 Front camera 1 3M 1280x960 1 3M 1280x720 and 0 3M 640x480 ...

Page 29: ...ou have an incoming call If the call ends within 3 minutes the streaming media automatically resumes playing Otherwise manual operation is required 1 12 2 My phone cannot play some streaming media Why The phone does not support the file format Your phone supports the following audiovisual encoding formats and file formats Video encoding MPEG 4 H 263 and H 264 Audio encoding AAC and AMR NB WB File ...

Page 30: ...rison The phone s available memory is insufficient The CPU usage is high Too many applications are running 1 12 4 When online streaming media are playing will the phone storage become insufficient No When playing online streaming media your phone uses its RAM rather than the phone storage 1 13 Bluetooth 1 13 1 What files can be transmitted using Bluetooth Pictures audio clips videos web pages and ...

Page 31: ...3 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 25 To share a website open your browser access the website and touch the menu key From the displayed option menu choose Share page In the displayed dialog box touch Bluetooth ...

Page 32: ...re contacts go to Contacts and touch the menu key From the displayed option menu choose Share visible contacts Select the contacts you want to share and touch OK then Bluetooth 1 13 3 My phone cannot be discovered by other Bluetooth devices Why Bluetooth has been turned off on your phone Go to Settings Under WIRELESS NETWORKS turn on Bluetooth ...

Page 33: ...ters 1 13 5 I cannot pair my phone with other Bluetooth devices Why Your phone supports various profiles such as A2DP HSP HFP PAN HIDH OPP and PBAP If the pairing device also supports these profiles but fails to be paired with see the following solutions Your phone cannot find other phones Solution Check that the Bluetooth on the other phone is turned on and the phone is set to be visible Your pho...

Page 34: ... You can set up a connection between your computer and phone using Bluetooth The computer can then use your phone s data connection to access the Internet You can also connect your phone to other Bluetooth capable devices and play games together 1 Your phone supports the Personal Area Network PAN Profile so other devices can share your phone s data connection To use this function go to Settings Un...

Page 35: ...s Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 29 Select Bluetooth tethering Other Bluetooth capable devices can then connect to your phone using Bluetooth and use your phone s data connection ...

Page 36: ...aries with the third party game General steps are as follows a Pair your phone with another device b Open the game and search for other Bluetooth capable devices c Start the game The following section uses a naval battle shooting game as an example On the Bluetooth screen search for available devices and touch the desired Bluetooth capable device for example huawei82_web_jb5 in the following figur...

Page 37: ...HUAWEI G700 U20 Smartphone FAQs 1 Basics Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 31 On your phone open the game Under Bluetooth touch CREAT ...

Page 38: ...cs Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 32 On the peer device open the game Under Bluetooth touch JOIN On the peer device select HUAWEI G700 U20 your device name to connect to the game ...

Page 39: ...activation code is lost If data loss occurs follow the onscreen instructions to download the data again If the authentication file or activation code is lost reinstall the application or contact the application provider 1 14 3 The navigation application on my phone cannot receive signals from GPS satellites What can I do Ensure that the GPS is turned on If you are using the phone indoors bring the...

Page 40: ...s Co Ltd 34 2 Touch A GPS settings You will then be able to change A GPS server If the data service is enabled you can turn on GPS EPO assistance and configure EPO settings by downloading assistance data or setting the phone to automatically download assistance data This will also speed up the TTFF 1 Select GPS EPO assistance ...

Page 41: ...s Co Ltd 35 2 Touch EPO settings then Download to download assistance data Alternatively you can select Auto download After assistance data is downloaded EPO file information will be displayed under EPO FILE INFO 1 15 Does my phone support FM radio If yes how do I save manually found channels Yes your phone supports FM radio ...

Page 42: ...but the channel will not be saved 1 16 Can I download themes to my phone Does my phone support live wallpapers Yes you can download themes to your phone and your phone supports live wallpapers 1 17 Does my phone support video calls or video chats Your phone does not support video calls The phone comes with a front camera and you can install third party applications for video chats 1 18 Can I take ...

Page 43: ...g system 1 20 What line order does the headset use The provided headset adopts the American line order which is the mainstream line order in the industry The headset that comes with your phone has only one button for you to answer or end a call and play or stop playing music Your phone supports other headsets with volume up and volume down keys Using such headsets you can also adjust the in call v...

Page 44: ...13 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 38 2 Common settings 2 1 Email 2 1 1 How do I configure email settings Adding an email account Go to Email and touch Others An email account can be set up automatically or manually ...

Page 45: ...e FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 39 To manually set up an email account 1 On the account setting screen enter your email account and password ...

Page 46: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 40 2 Touch Manual setup to display the following screen ...

Page 47: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 41 3 Touch POP3 to display the following screen ...

Page 48: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 42 4 Configure the POP3 settings and touch Next ...

Page 49: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 43 5 Configure the email receiving settings and touch Next ...

Page 50: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 44 6 Set Inbox checking frequency and touch Next ...

Page 51: ...ne FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 45 7 Set the account name and your name and touch Next You will then access the inbox of the email account ...

Page 52: ...al Copyright Huawei Technologies Co Ltd 46 You can automatically set up your email account for certain email service providers only when the email settings have been preconfigured on your phone To automatically set up an email account 1 On the account setting screen enter your email account and password ...

Page 53: ...13 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 47 2 Touch Next When multiple sets of service provider settings are available select an account type After your phone verifies incoming server settings set Inbox checking frequency ...

Page 54: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 48 ...

Page 55: ...s 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 49 3 Touch Next 4 Set the account name and your name and touch Next You will then access the inbox of the email account ...

Page 56: ... 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 50 For details about email account settings contact your email service provider Sending an email On the Inbox screen touch enter the recipient subject email content and touch ...

Page 57: ...phone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 51 Viewing and deleting an email On the Inbox screen touch an email to read it and touch to delete it ...

Page 58: ...wei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 52 Removing an email account On the Inbox screen touch the menu key From the displayed option menu choose Settings Touch the email account you want to remove From the displayed screen touch Remove account ...

Page 59: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 53 ...

Page 60: ...emails have been downloaded to your phone 2 1 3 Gmail Go to Gmail Enter your Gmail address and password and touch Next to log in 2 1 4 How do I synchronize contacts and calendar events To synchronize contacts log in to at least one Exchange account On the Account setup screen touch Exchange Obtain the mailbox server s configuration from your email service provider s website configure the settings ...

Page 61: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 55 ...

Page 62: ...etary and Confidential Copyright Huawei Technologies Co Ltd 56 Go to Settings Under ACCOUNTS touch Corporate Touch your account and select the data you want to synchronize Touch the menu key From the displayed option menu choose Sync now to synchronize the selected data to your phone ...

Page 63: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 57 ...

Page 64: ...er supports contact synchronization 2 2 Wi Fi settings 2 2 1 How do I connect my phone to a Wi Fi network 1 Go to Settings Under WIRELESS NETWORKS turn on Wi Fi 2 Touch Wi Fi to search for Wi Fi networks in range 3 From the displayed Wi Fi networks touch the desired network In the displayed dialog box enter the password for the Wi Fi network and touch OK After the connection is set up you will be ...

Page 65: ... to browse web pages 2 2 4 I have turned on Wi Fi on my phone but it cannot detect signals from Wi Fi hotspots What can I do On a device other than your phone turn on Wi Fi If the device also cannot detect any Wi Fi signals check whether your router is functioning correctly Check that the Wi Fi hotspot s service set identifier SSID is not hidden Restart the Wi Fi function on your phone Restart you...

Page 66: ...ged in Never disconnect a Wi Fi connection when the phone is charging If the phone is not charging it disconnects a Wi Fi connection when it has been idle for 5 minutes Never increases data usage Disconnect a Wi Fi connection when the phone has been idle for 5 minutes 2 3 Can I use my phone as a mobile Wi Fi hotspot and access the Internet from another device using my phone s data connection Yes G...

Page 67: ...2 4 How do I connect my phone to a Wi Fi hotspot with a static IP address to access the Internet Go to Settings Under WIRELESS NETWORKS touch Wi Fi On the Wi Fi screen touch the desired hotspot In the displayed dialog box select Show advanced options Select Static for IP settings Enter the IP address mostly 192 168 1 gateway address mostly 192 168 1 1 subnet mask or network mask 255 255 255 0 and ...

Page 68: ...ouch More On the displayed screen touch Tethering portable hotspot 3 Select USB tethering 4 On a computer install a USB driver which can be obtained from HiSuite Right click My Computer and choose Manage Your phone is displayed as a network adapter When using USB tethering your phone s mobile data connection must be turned on Otherwise the phone cannot provide Internet access for computers If a co...

Page 69: ... 63 2 6 Tone settings 2 6 1 How do I set the phone ringtone Go to Settings Touch Audio profiles then Under INCOMING CALLS touch Phone ringtone From the displayed screen select a ringtone and touch APPLY 2 6 2 How do I turn on or off vibration for incoming calls and messages Go to Settings Touch Audio profiles then Under GENERAL select Vibrate ...

Page 70: ...tary and Confidential Copyright Huawei Technologies Co Ltd 64 2 6 3 How do I set a custom audio file as the ringtone or message tone Go to Settings Touch Audio profiles then Under INCOMING CALLS touch Phone ringtone or Default notification On the Music tab select a tone and touch APPLY ...

Page 71: ...wei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 65 2 6 4 How do I set the ringtone for a contact group The phone does not support this function 2 6 5 How do I disable touch sounds Go to Settings Touch Audio profiles then Under SYSTEM clear Touch sounds ...

Page 72: ...ge To change the phone language select a language from the language list 2 7 2 I installed a new text input method but cannot use it Why After installing an input method you must select the input method and set it as default input method Go to Settings Touch Language input then Default and select the newly installed input method 2 7 3 How do I change the system font size Go to Settings Touch Displ...

Page 73: ... to Android keyboard and clear Vibrate on keypress If you are using Huawei Input Method to turn off key press vibration go to Settings touch Language input then next to Huawei Input Method touch Keyboard settings and clear Vibrate on keypress 2 8 Internet access 2 8 1 How do I clear my browser s cache and browsing history Open your browser Touch the menu key From the displayed option menu choose S...

Page 74: ...awei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 68 2 8 2 How do I view a web page in full screen or save a web page to bookmarks To view a web page in full screen touch the menu key From the displayed option menu choose Settings Touch Labs Full screen ...

Page 75: ...ssue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 69 To save a web page to bookmarks touch the menu key From the displayed option menu choose Save to bookmarks On the displayed screen set parameters and touch OK ...

Page 76: ...the email account website in the address box 2 8 4 Can I log in to my online banking account from my phone Yes It is recommended that you install the online bank client on your phone Logging in to your online bank account using the browser on your phone may fail as some banks login plug in can only run in Internet Explorer 2 8 5 How do I save an image from a web page Touch and hold the image and c...

Page 77: ...ei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 71 2 8 6 How do I set my browser s home page Open the browser Touch the menu key From the displayed option menu choose Settings Touch General Set homepage From the displayed option menu select your home page ...

Page 78: ...uch the menu key From the displayed option menu choose Save for offline reading 2 8 8 How do I configure network settings Insert a SIM card into your phone The phone automatically configures APN settings To view the APN settings go to Settings Under WIRELESS NETWORKS touch More Touch Mobile networks Access Point Names To restore APN settings touch the menu key From the displayed option menu choose...

Page 79: ...ag the notification bar downward indicates that the data service is turned off indicates that the data service turned on 2 8 11 Can I use my phone to access the Internet during a call Yes if your phone is connected to a 3G network but no if your phone is connected to a 2G network 2 8 12 Are there any restrictions to data services The phone does not support TD SCDMA and CDMA2000 2 8 13 What does a ...

Page 80: ... settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 74 Touch in the upper right corner to add a VPN Enter a VPN name any characters select the VPN type enter the server address and touch Save ...

Page 81: ...ght Huawei Technologies Co Ltd 75 The VPN settings vary with the VPN type For details contact your VPN service provider Touch a VPN on the VPN list In the displayed dialog box enter your user name and password To save your user name and password select Save account information Touch Connect to connect to the VPN ...

Page 82: ...al Copyright Huawei Technologies Co Ltd 76 After a connection is set up you will be able to access the resources provided in the VPN 2 9 Screen lock 2 9 1 How do I enable a screen lock that must be unlocked using a PIN 1 Go to Settings and touch Security Screen lock PIN 2 Under Input your PIN enter a PIN ...

Page 83: ...7 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 77 3 Repeat the PIN and touch OK When you power on the phone or press the power button to turn on the screen the following screen is displayed Enter your PIN and touch to unlock the screen ...

Page 84: ...ut Face Unlock screen read the precautions and touch Set it up 3 On the Set up Face Unlock screen read the setup instructions and touch Continue Ensure that the phone captures your face clearly 4 After your face is successfully captured touch Continue Set a backup unlock pattern or PIN When you power on the phone or press the power button to turn on the screen the following screen is displayed Fra...

Page 85: ...ecognition fails your phone prompts you to enter the backup pattern or PIN to unlock 2 9 3 How do I enable a screen lock that must be unlocked using a pattern 1 Go to Settings and touch Security Screen lock Pattern 2 On the Choose your pattern screen swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue ...

Page 86: ...7 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 80 3 Draw the pattern again and touch Confirm When you power on the phone or press the power button to turn on the screen the following screen is displayed Enter your pattern to unlock the screen ...

Page 87: ...ur phone to the local customer service center Your phone cannot be unlocked using an email from Gmail 2 9 5 How do I lock and unlock the screen To lock the screen press the power button To unlock the screen press the power button to wake the screen and perform the unlock method such as entering the PIN or drawing the unlock pattern 2 10 Alarm 2 10 1 How do I add and delete an alarm 1 Touch Clock a...

Page 88: ...port Is JAVA supported The phone supports applications developed using JAVA To install jar or jad applications you must install a JAVA simulator such as Jbed apk or GZL signed Jbed apk 2 11 2 How do I download third party applications You can download applications from Google s Play Store or third party application websites 2 11 3 Can I change the default installation location for applications No ...

Page 89: ...i Technologies Co Ltd 83 Touch ALL then the desired application Touch Force stop or Uninstall to stop or uninstall the application 2 11 5 I cannot install an application What can I do The storage space is insufficient If this happens uninstall some applications that you no longer use or delete some files from File Manager ...

Page 90: ...ks Play Magazines Google Settings Kingsoft Office The following figure shows an example of the applications customized by a service provider The following system applications cannot be uninstalled Music Gallery Email Notebook File Manager Calendar Clock Weather Flashlight Calculator Sound Recorder DLNA FM Radio Themes and Camera 2 12 Third party applications 2 12 1 Can I install third party applic...

Page 91: ...wei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 85 Backup On the Backup screen touch Backup to SD card select Contacts and touch Backup Restoration On the Backup screen touch Restore from SD card select a backup package select Contacts and touch Restore ...

Page 92: ...a from the cloud The phone does not support cloud backup or restoration 2 13 4 What data can be backed up on my phone You can back up contacts text messages multimedia messages calendar events call log system settings alarms bookmarks emails weather information music playlists and applications 2 14 Application management 2 14 1 What applications can be managed You can manage downloaded running or ...

Page 93: ...hat does the application management screen look like On the application management screen you can switch between the following three tabs DOWNLOADED RUNNING and ALL Applications are displayed in the center and storage information is displayed at the bottom of the screen 2 14 4 How do I manage a specific application Switch to the desired application list ...

Page 94: ... application you want to manage to display the following screen You will then be able to stop or uninstall the application or delete data from the application 2 15 What cloud services do my phone provide The phone does not provide any Huawei cloud services 2 16 Weather 2 16 1 How do I update the weather Touch in the lower left corner to update the weather ...

Page 95: ...Copyright Huawei Technologies Co Ltd 89 Touch to display the Manage cities screen Touch to display the Settings screen You will then be able to set Temperature unit Update interval and Weather tones 2 16 2 How do I manage cities displayed in the Weather application Touch to display the Manage cities screen ...

Page 96: ...tary and Confidential Copyright Huawei Technologies Co Ltd 90 Touch or to display the Add city or Delete city screen You will then be able to add or delete cities 2 17 Developer options Go to Settings and touch Developer options You will then be able to turn on or off developer options ...

Page 97: ...HUAWEI G700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 91 ...

Page 98: ...w touches Display visual effects for your touch operations 2 18 Can I synchronize my phone s date and time with the network Yes Go to Settings and touch Date time Automatic date time Select Use network provided time or Use GPS provided time 2 19 Can I use my phone as a USB flash drive Yes You can connect your phone to a computer using a USB cable to view content in the microSD card and phone stora...

Page 99: ... contacts and applications on your phone 2 20 How do I free up the internal storage Delete unwanted files as follows Touch File Manager On the displayed screen touch and hold the file or folder you want to delete and select Delete from the displayed option menu 2 21 How do I adjust the screen brightness Go to Settings and touch Display Brightness Set whether you want to select Automatic brightness...

Page 100: ...e 2 24 How do I restore my phone to its default settings 1 Go to Settings and touch Backup reset Factory data reset 2 Touch Backup data to back up important data on your phone such as messages and contacts Then touch Reset phone On the following screen touch Erase everything to restore your phone to its factory settings 2 25 How do I enter and exit safe mode When your phone is powering on touch an...

Page 101: ...uite Connect your phone to a computer using a USB cable and touch Connected as a media device Connected as a camera USB Charge Only or Connected as USB Storage in the notification panel Choose HiSuite Wait for a while and PC will be automatically mapped the HiSuite disk You can open the HiSuite disk and double click the installation files the HiSuite will installed on the computer ...

Page 102: ...700 U20 Smartphone FAQs 2 Common settings Issue 01 2013 07 17 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 96 2 27 Does my phone support HDMI No 2 28 Does my phone support TV out No ...

Page 103: ...s low Blinking green There are unread messages or missed calls 2 When your phone is charging Steady red The battery level is low Steady yellow The battery level is medium Steady green The battery level is higher than 90 2 31 Can I use other power adapters than the included one to charge my phone Yes Your phone has a charging protection circuit However it is recommended that you use the power adapt...

Page 104: ... and clear Enable always on mobile data Turn off GPS by clearing GPS satellites under Settings Location access 3 2 How do I reduce my mobile data usage Turn off the data service when you do not need it Turn off the data service if your phone is connected to a Wi Fi network Access Wireless Access Protocol WAP sites instead of World Wide Web WWW websites Turn off data synchronization in the backgrou...

Page 105: ...ne update is complete with the phone off press and hold the power and volume down buttons to enter recovery mode In recovery mode you can press the volume buttons to select the desired option To restore your phone to its default settings go to Settings and touch Backup reset Factory data reset Reset phone 3 6 Can I scan a QR code using my phone Yes but you need to download a QR code application fi...

Page 106: ... the automatic time update function your phone synchronizes the date and time with the network and generates minor data traffic 3 10 Can I use my phone for recording Yes Your phone comes with the recorder function 3 11 Does my phone come with a protective film Yes 3 12 Does my phone support mobile TV No 3 13 How are the phone ROM and RAM allocated The ROM and RAM sizes displayed on your phone may ...

Page 107: ...her phones Galaxy SIII 763 MB available Galaxy Note 713 MB available HUAWEI C8950 627 MB available HUAWEI T9200 656 MB available HUAWEI T9510E 713 MB available HUAWEI T8950 980 MB available 3 14 How do I check the available space in my phone storage and microSD card Go to Settings and touch Storage Under DEFAULT WRITE DISK touch Phone storage to check the total and available space in the phone sto...

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