restore your Phone to its original factory settings. Back up your data before restoring your device to its
factory settings.
Open
Settings, go to System > Reset > Reset phone, touch Reset phone, enter the screen
unlock password (if any), and follow the onscreen instructions to reset the settings.
Data Backup by Shared Folders to Your Computer or
Home NAS Devices
Did you store important data, pictures, or large files on your Phone? You can back up your data to a
computer or home NAS device by using a shared folder to prevent data loss and free up storage space
on your Phone.
Open
Settings, go to System > Backup & restore > Data backup > External storage >
Shared folder, and touch Scan for shared folders. After your Phone detects PCs or NAS devices on
the same network through Wi-Fi scanning, touch to access a device and add its shared folder. Then
touch BACK UP, select the data you want to back up in Select data and touch Back up.
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You can enable Auto-backup on the backup page, and then connect your device to the power
supply and to the same Wi-Fi network as the shared folder. The system automatically backs up
the data when the screen is off.
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You can touch
> Backup encryption > Encrypt backups to enable Backup encryption
on the backup page, and then set a password when prompted. The password will be used
when you want to restore files later. Always remember your backup password or set security
questions to help remember the password as you will not be able to retrieve your backup files
without it.
Backup and Restoration
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