Huawei EC306, User Manual

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9. Troubleshooting
our USB Modem displays any of the conditions, please refer to the following table. If y
Common problems Troubleshooting Steps
Cannot automatically install the driver
& Dialer tool in the first time
The computer may not have opened the Auto
Run function. Please go to “My Computer”‐>CD
Rom with name “Tata Photon Max”, open it and
run the autorun.exe manually.
Cannot install driver successfully Please try to uninstall it and then install it again.
Cannot find the device by Dialer tool
Please check whether it can find the device
from Device Manager. If not, please check
whether you can see the CD “Tata Photon Max”
from “My Computer”. If so, then eject the CD.
Cannot search signal from Dialer tool
Please check whether the number you used is
activated or not. Please contact operator
whether the parameters are configured
correctly.
Cannot connect to internet by Dialer
tool
Please check whether it can search signal by
whether the Modem Dialer first. Please check
configuration of PC is ok or not.
Device is not detecting in MAC OS
Please check the drivers
(HuaweiDataCardDriver.kext) are present in the
f following path /System/Library/Extensions . I
not present please reinstall the application.
Device is detecting in MAC OS, But
not showing signal strength
Please check with the operater if the device is
activated or not