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Huawei E5, User Manual, Page: 24 / 28

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Huawei E5 User Manual Download Page 24

24 

Troubleshooting 

1. The modem is not installed automatically? 

•

Check your administrator and PC user rights. 

•

Check if your PC meets the requirements. 

•

Check if you the USB port on your PC is working properly. 

•

Connect the modem to other ports. 

•

The Autorun function may have been disabled on PC. 

•

Start Autorun manually. To do that, open My Computer and start the AutoRun.exe file in the modem 
directory. 

•

Open My Computer, right-click on Web Partner and click Autorun. 

 

2. The Web Partner program is installed but the system can not detect the device. 

•

Disconnect your modem from PC and then connect it again. 

•

The drivers may have been installed incorrectly. Reinstall Web Partner. 

Summary of Contents for E5

Page 1: ...1 Wi Fi Router Huawei E5 User Guide ...

Page 2: ...2 Content Modem Description Specification SW installation guide User manual Troubleshooting Terms ...

Page 3: ... 3G and allows users to access the Internet and send receive short text messages direct from their PC or multimedia devices connected to the Е5 through WiFi The modem is connected to the USB port on the computer or through a WiFi connection The MicroSD slot allows using the modem both as external storage and file depot ...

Page 4: ... High Speed Uplink Packet Access HSUPA UniversalMobile TelecommunicationsSystem UMTS Enhanced Data Rates for GSM Evolution EDGE General Packet Radio Service GPRS Global System for Mobile communications GSM The E5 supports HSDPA UMTS data service EDGE GPRS data service WCDMA GSM short message service ...

Page 5: ...ce is installed automatically USB 2 0 standard connector Supports up to 32GB memory Insert a memory card to use the modem as an external storage Wi Fi 802 11 b g encoding type WEP WPA WPA2 OS supported Windows 2000 Windows XP Windows Vista Windows7 Mac OS X 10 4 and higher Modem Description ...

Page 6: ...6 Content Modem Description Specification SW installation guide User manual Troubleshooting Terms ...

Page 7: ...re Operating temperature 10 45 Storage temperature 20 70 Humidity 5 95 System requirements CPU Pentium4 1 GHz or above Memory 128 MB RAM or above Hard Disk 50 MB or above Operating System Windows 2000 ХР Vista 7 Mac OS X10 4 and 10 5 with latest updates USB Modem Interface USB2 0 high speed Display Resolution 800 x 600 or above 1024 x 768 is recommended Specification Main Features ...

Page 8: ...Copying SMS from SIM card and vice versa Visual notification of new and unread messages Sending receiving short text messages SD card Editing SD card content Direct connection as external storage Access to files on the SD card through Wi Fi USSD Sending receiving USSD commands Specification ...

Page 9: ...ata transmission is enabled automatically Automatic data transmission is enabled by default SW installation Automatic SW installation when connected to PC Plug and Play Other Network settings Automatic registration mode Manual registration mode Status network signal strength operator mode Specification Kcell Connect features ...

Page 10: ...cator 1 Signal indicator 2 Network type 2G Network type 3G 3 Wi Fi indicator Number of connections 4 Connection status 5 New SMS Number of new SMS 6 Battery indicator 7 Roaming indicator 8 Automatic mode Manual mode ...

Page 11: ...11 Content Modem Description Specification SW installation guide User manual Troubleshooting Terms ...

Page 12: ...de 1 Power on the E5 2 Connect the E5 and PC with the compatible data cable 3 The OS automatically detects and recognizes new hardware and starts the installation wizard Note If the auto run program does not respond find the installation file in the driver path Then double click the installation file to run the program Follow the onscreen instructions of the installation wizard ...

Page 13: ...e desktop Once the device is installed the program starts automatically Every time the E5 is connected to the PC with a compatible data cable the program is launched automatically Note You can also double click the shortcut icon on the desktop to launch the program SW installation guide ...

Page 14: ...owser and enter http 192 168 1 1 or http e5 home index asp in the address bar Enter the password and then click Login Admin This user is authorized to view and change configurations The default password is admin Note If the page is unavailable while the E5 is being connected with PC through the compatible data cable launch the management program and then access the web page ...

Page 15: ...k bar The Safely Remove Hardware tip will appear o the screen Select Eject CD Drive E Web Partner to disconnect it Follow the tips to disconnect the E5 How to remove the Web Partner program Click on Start Select Control Panel Click Add Remove a Program to remove Web Partner 15 SW installation guide ...

Page 16: ...16 Modem Description Specification SW installation guide User manual Troubleshooting Terms Content ...

Page 17: ...res Receiving SMS Creating SMS Deleting SMS Shared access to files Supports shared access to files stored on the MicroSD through a Wi Fi connection USSD To send a USSD command open the USSD tab in Kcell Connect interface Supported features Sending USSD commands Switching between USSD commands ...

Page 18: ...d by a designated manufacturer If a charger incompatible with the device model or provided by other manufacturers or vendors is used the E5 may fail to work and dangers may be caused as well as the warranty applicable to the E5 and other rights may be cancelled If the charger is not provided in the package you can contact your local dealer to buy one yourself Method 1 Charging by Using the charger...

Page 19: ...tors are off If the E5 has not been accessed for 30 minutes by default the E5 goes to the sleep mode When the E5 is in the sleep mode you can press any key to activate the E5 Then the indicators become lightened When the E5 is in the sleep mode the Wi Fi is automatically disabled Enabling Disabling the Wi Fi Function Press and hold until the indicator is on The Wi Fi connection is enabled ...

Page 20: ...S the E5 can generate a network key without manual input To establish a WPS connection do as follows Power on the E5 Start the Clients connected with the E5 Enable the WPS function of the E5 Note After the Wi Fi is enabled press and hold Connect Enable the WPS function of the Clients Note For the Wi Fi operations of the Clients see the Clients user guide User manual ...

Page 21: ...21 The Wi Fi device or computer can be connected to the Internet through the E5 Multi device Access ...

Page 22: ... card pops up automatically take it out Do not remove the card when it is being used Otherwise the card and the E5 may be damaged and the data stored on the card may be corrupted Restoring the Factory Defaults If you forget the changes of some parameter settings you can restore them to factory defaults and reconfigure the parameters of the E5 Press and hold WiFi WPS and Connect at the same time un...

Page 23: ...23 Modem Description Specification SW installation guide User manual Troubleshooting Terms Content ...

Page 24: ...r ports The Autorun function may have been disabled on PC Start Autorun manually To do that open My Computer and start the AutoRun exe file in the modem directory Open My Computer right click on Web Partner and click Autorun 2 The Web Partner program is installed but the system can not detect the device Disconnect your modem from PC and then connect it again The drivers may have been installed inc...

Page 25: ... High Speed Internet service is active Check if you are within the area with strong 3G reception 5 Modem does not recognize my SIM card Check if your SIM card is properly inserted in the modem check the device to find out how to do it properly Your SIM card may have been blocked Check this using a mobile phone When connecting the modem enter the correct PIN number when prompted 6 Check if you have...

Page 26: ...26 Modem Description Specification SW installation guide User manual Troubleshooting Terms Content ...

Page 27: ...ions HSDPA High Speed Downlink Packet Access OS Operating System PIN Personal Identification Number RAM Random Access Memory SAR Specific Absorption Rate SIM Subscriber Identity Module UMTS Universal Mobile Telecommunications System USB Universal Serial Bus USIM UMTS Subscriber Identity Module WCDMA Wideband Code Division Multiple Access SW Software PC Personal computer ...

Page 28: ...28 THANK YOU ...

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