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What to do if a PC in the LAN cannot access the
Internet?
If the Power indicator is off, you need to check whether
the power adapter is normally connected
If the USB indicator if off, you need to check whether the
data card is connected normally.
If the signal strength indicator in the page is off, you need
to check whether the area is covered by the network.
If the area is covered by the network, you need to check
the indicator of the Ethernet interface.
If the indicator of the Ethernet interface blinks, the
corresponding Ethernet interface is normally connected.
If the indicator is off, you need to check and ensure that
the related Ethernet connection is normal.
You must configure the correct PPP user name and PPP
password when you access the Internet through the
device. Check whether they are correct, and see "
" for details.
If the DHCP service is disabled and the PC obtains the
IP address dynamically, the PC also cannot access the
Internet. You can change the mode to manually assign
an IP address. See "
".
Check whether the driver of the network adapter is
correctly installed.
If the preceding methods cannot solve the problem,
please consult your service provider.
What to do if a PC in the WLAN cannot access
the WLAN?
If interferences or shields near the device exist, you can
adjust the position of the device. When the signal
strength is strong, you can move to the next step.
Check and record the following data on the network
adapter of your PC: SSID, Encryption type, and key.
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Troubleshooting
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