13
Troubleshooting
If you encounter any problems while using your phone,
refer to the following table for potential solutions. If the
problems persist, contact your service provider or local
device retailer.
Problem
Ensure That
The battery isn't
charging.
The charger is properly
connected to your phone and the
power socket.
My phone cannot be
powered on.
There is an adequate amount
of battery power.
The battery is properly
installed.
You press and hold
for
3 or more seconds to turn on
your phone.
I cannot make any
calls except
emergency calls.
You are within your service
provider's network coverage
area.
The call restriction function is
disabled.
Summary of Contents for Consumer Cellular Envoy
Page 1: ...Consumer Cellular Envoy User Guide TM ...
Page 2: ...1 Your Phone ...
