16
6
Basic Trouble Shooting
Internet
Not
Working
o
Check the power LED on your computer, router (
B310s)
unit.
o
Check if router (
B310s)
-Ethernet Cable is connected to your
PC wired connectivity.
o
Check if Wi-Fi is enabled and connected to your Laptop or -
Smartphone for wireless connectivity.
Internet browsing speed is slow
o
Check PC or laptop meets the recommended requirement.
o
Check if your PC is performing heavy-duty downloads -
(backups, virus scans)
o
Check if the router (
B310s)
signal if less than 3 bars (should
be placed where signal strength is 3 bars)
Wi-Fi Network cannot be detected on my Wi-Fi enabled device
o
Check whether the power adapters are correctly connected
o
Check if Wi-Fi is enabled on your device.