Huawei Ascend Y 200 Faqs Download Page 1

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HUAWEI U8860 V100R001

HUAWEI U8860 Smartphone FAQs

2012-03-20

Huawei Confidential

Page 1 of 76

HUAWEI U8655 Smartphone FAQs

HUAWEI U8655
V100R001

Issue

Date

2012-03-19

Summary of Contents for Ascend Y 200

Page 1: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 1 of 76 HUAWEI U8655 Smartphone FAQs HUAWEI U8655 V100R001 Issue 01 Date 2012 03 19 ...

Page 2: ...a Message in a Thread Are All the Other Messages in the Thread Automatically Sent with That Message I Forward 13 1 6 7 How Do I Set an Audio File as My Ringtone for Incoming Calls or New Messages 13 1 6 8 How Do I Set Notification Mode for New Messages 14 1 6 9 How Many English Characters Can Be Contained in a Long Text Message 14 1 6 10 How Do I Delete All Threads 14 1 7 Multimedia Messages 14 1 ...

Page 3: ...Support Video Playback in Full Screen Mode 24 1 10 7 Can I Take Pictures or Record Videos When an External microSD Card Is Unavailable 25 1 10 8 How Do I Disable the Shutter Sound 25 1 10 9 How Do I Set the Phone to Save Pictures Videos and Sound Recordings to My microSD Card After They Are Captured or Recorded 25 1 10 10 How Do I Add a Frame to a Picture 25 1 10 11 I Cannot Open Some Pictures or ...

Page 4: ...igital Compass 36 1 24 How Much Available Space Does My Phone Provide 36 1 25 Is My Phone s Antenna Embedded 36 1 26 Can I Download Themes to My Phone 36 1 27 Is My Phone s SIM Card Removable or Integrated 37 1 28 How Do I Enter and Exit Safe Mode 37 1 29 Does My Phone Support Multi Touch 39 1 30 Does My Phone Support Scheduled Power On and Power Off 39 1 31 Can I Use My Phone as a Portable Wi Fi ...

Page 5: ...g Handwriting or an Onscreen Keyboard 50 2 6 2 What Text Input Methods Does My Phone Support 50 2 6 3 I Have Successfully Installed a New Text Input Method But Cannot Use It Why 50 2 6 4 Does My Phone Support the Stroke Input Method 50 2 6 5 How Do I Change the Font Size on My Phone s Screen 50 2 7 Screen Lock 50 2 7 1 How Do I Enable a Screen Lock That Must Be Unlocked Using the PIN 50 2 7 2 How ...

Page 6: ...5 4 3 3 How Do I Use All Backup to Back Up Data 65 4 4 How Do I Cut or Copy Files or Folders from the Phone s Storage to an External mciroSD Card 65 4 5 Common Skills 66 4 5 1 How Do I Customize the Home Screen or Its Extensions 66 4 5 2 How Do I Save Battery Power 66 4 5 3 How Do I Save Data Traffic 66 4 5 4 What Can I Do If My Phone Runs Slowly 67 4 5 5 Can I Uninstall Applications Customized by...

Page 7: ...U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 1 of 76 Change History Date Author Change Description 2012 03 19 ZhangXiaomei Edit and update some description and screen capture ...

Page 8: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 1 of 76 1 Basics 1 1 Your Phone at a Glance ...

Page 9: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 2 of 76 ...

Page 10: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 3 of 76 1 2 Installation 1 2 1 How Do I Install a SIM Card a microSD Card and the Battery ...

Page 11: ...screen and its extensions are displayed only when you attempt to switch between the Home screen and its extensions 1 4 How Do I Edit the Application List NOTE In non editing mode only applications with icons are displayed in the list The number of applications displayed in the list is not the actual number of applications on the phone ...

Page 12: ...e FAQs 2012 03 20 Huawei Confidential Page 5 of 76 1 In the application list touch The screen shown in the following figure is displayed 2 Touch and hold an icon and then drag it to any blank area of the current or another screen to move the icon ...

Page 13: ...onfidential Page 6 of 76 If dragged to a blank area the icon moves to this area as shown in the following figure If dragged to the location of another icon the two icons combine to form a folder You can open the folder to view the icons or drag the icons out of the folder ...

Page 14: ...ge 7 of 76 3 Touch to save the change NOTE In editing mode the number of displayed applications in the list is the actual number of applications on the phone When an icon is moved the icons in the application list are automatically aligned from left to right and from top to bottom End ...

Page 15: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 8 of 76 1 5 Status Icons ...

Page 16: ...e Advantage of Text Messages in the Android OS Difference In a traditional system text messages are stored in your inbox and sent box In an Android operating system OS text messages to or from a contact are stored in a thread without differentiating messages received or sent Advantage Messaging in an Android OS is similar to instant messaging services such as MSN and QQ It enables you to follow th...

Page 17: ...d you want to use 1 6 3 Does the Phone Receive a Long Text Message as Several Messages or a Complete Message The phone receives a long text message as a complete message 1 6 4 How Do I Identify Received and Sent Messages Received and sent messages are identified by their background colors and status Received messages are displayed with a gray background and a received time underneath Sent messages...

Page 18: ...wei Confidential Page 11 of 76 1 6 5 How Many Text Messages Can Be Stored on My Phone The number of messages that can be stored on your phone is dependent on your phone s storage capacity To check your phone s storage capacity touch Settings Storage Internal storage ...

Page 19: ...Page 12 of 76 By default a thread can contain a maximum of 200 text messages If the Delete old message is selected To set the number of text messages that a thread can contain touch Messaging Settings select Delete old messages touch Text message limit and set the text message limit ...

Page 20: ...udio File as My Ringtone for Incoming Calls or New Messages To set your ringtone for new messages touch Settings Sound Notifications ringtone and select the audio file you want To set your ringtone for incoming calls open File Manager select the audio file you want play it using Music and then touch Set as ringtone You can also open Music touch and hold the audio file you want and touch Set as rin...

Page 21: ...ow Many English Characters Can Be Contained in a Long Text Message A text message can contain a maximum of 160 English characters A long text message can contain a maximum of 3 text messages If longer than 3 text messages the long text message will automatically change to a multimedia message 1 6 10 How Do I Delete All Threads Open Messaging and touch Multiselect Select All Delete Delete to delete...

Page 22: ...edia message is 300 KB If a picture is too large it will be automatically compressed before it is attached to a multimedia message As a result the resolution of the picture attached to the message decreases 1 7 3 What Causes a Failure to Send or Receive a Multimedia Message How Can I Solve the Problem Multimedia messages cannot be received if your phone s available storage space is insufficient To...

Page 23: ...60 Smartphone FAQs 2012 03 20 Huawei Confidential Page 16 of 76 Multimedia messages cannot be sent or received if data services are disabled To solve the problem touch Settings Wireless networks Mobile networks and select Data enabled ...

Page 24: ...ation and Data Traffic There is no preinstalled application for checking your total call duration and Data Traffic 1 8 2 How Do I Switch Between Multiple Ongoing Calls When you have multiple ongoing calls touch Swap to switch between them 1 8 3 Does the Phone Support Video Calls No 1 8 4 Can I Use the Key on the Headset to Answer an Incoming Call or Play Music Yes When you have an incoming call yo...

Page 25: ...f contacts copied from the phone 1 9 Music 1 9 1 How Do I View the Lyrics of a Song When the Song Is Playing Play the song with the preinstalled music player that supports lyrics display You can also install an Android application package file APK such as QQMusic to play the song 1 9 2 When Playing Music or Videos Does the Media Player Support Functions Such as Fast forward Rewind Pause and Repeat...

Page 26: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 19 of 76 ...

Page 27: ... How Many Playing Modes Does Music Support Music supports five playing modes Shuffle is off by default play all audio files in a playlist in order and stop when all the files have been played Shuffle is on play all audio files in a playlist in a random order and stop when all the files have been played ...

Page 28: ...hone FAQs 2012 03 20 Huawei Confidential Page 21 of 76 Repeating all songs play all audio files in a playlist in order and repeat the playlist in order after the last file is played Repeating current song play the current audio file repeatedly ...

Page 29: ...y all audio files in a playlist in a random order and repeat the playlist in a random order after the last file is played 1 9 6 How Do I Play Audio Files in the Background and Exit Music To play audio files in the background touch or when playing an audio file using Music To exit Music pause the currently played audio file and touch ...

Page 30: ...default path for saving pictures and videos is sdcard DCIM Camera When a microSD card is unavailable The default path for saving pictures and videos is HWUserData DCIM Camera The default paths cannot be changed 1 10 2 What Picture Formats and Resolutions Does Camera Support Camera supports the picture format of Joint Photographic Experts Group JPEG and the picture resolutions of 3 megapixel 2 mega...

Page 31: ...one camera an 3 megapixel rear camera And it doesn t support autofocus 1 10 4 How Many White Balance Modes Does Camera Provide Camera provides four white balance modes Auto Incandescent Daylight Fluorescent and Cloudy 1 10 5 What Video Formats and Resolutions Does Camera Support Camera supports the video format of MP4 and the video resolutions of 640 x 480 pixels high quality 1 10 6 Does Camera Su...

Page 32: ...How Do I Add a Frame to a Picture The phone is not preinstalled with any application that allows you to add a frame to picture Download one if you want to add a frame to a picture 1 10 11 I Cannot Open Some Pictures or Videos Why The phone does not support the picture or video formats The pictures or videos are damaged The pictures or videos are copyright protected The phone s random access memory...

Page 33: ...0 Smartphone FAQs 2012 03 20 Huawei Confidential Page 26 of 76 2 Touch All then touch the browser you have set as your default browser The following figure assumes that UCWEB has been set as your default browser 3 Touch Clear defaults ...

Page 34: ...ty of Online Streaming Media Played by the Phone The source streaming media is of poor quality The network connection is poor The phone s hardware is faulty for example the phone display is damaged In this case use another device to play the online streaming media for contrast purposes The phone s RAM is insufficient The central processing unit CPU usage is high Too many applications are running 1...

Page 35: ...er Bluetooth is turned on To solve the problem touch Settings Wireless networks Bluetooth settings and select Discoverable 1 12 2 What Files Can Be Transmitted Using Bluetooth Pictures audio files videos text files web pages and contacts can be transmitted using Bluetooth 1 12 3 Can I Use Bluetooth to Synchronize Data with a Computer No ...

Page 36: ...ooth devices To solve the problem check that Bluetooth on other devices is turned on and the devices are set to discoverable The phone cannot detect a Bluetooth headset To solve the problem check that the headset is set to discoverable For details about how to set the headset see the headset user guide The phone cannot connect to other phones when sending files To solve the problem check that the ...

Page 37: ...0 Smartphone FAQs 2012 03 20 Huawei Confidential Page 30 of 76 Manual setup 1 On the Add account screen touch your email service provider 2 On the Set up email screen enter your email address and password and touch select Manual setup ...

Page 38: ...R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 31 of 76 3 Configure incoming and outgoing server settings and touch Next 4 On the Account options screen set Inbox checking frequency and touch Next ...

Page 39: ...ur account name and then touch Done You can check your emails in your inbox End Automatic setup NOTE You can set up your email account automatically only when the settings of your email account type are preconfigured on your phone 1 On the Add account screen touch your email service provider 2 On the Set up email screen enter your email address and password and touch Next ...

Page 40: ... 33 of 76 3 In the Choose account type menu touch POP3 or IMAP The phone automatically sets up your email account 4 When the setup is complete touch Done End To remove an email account touch Email More Accounts touch and hold the email account you want to remove and touch Remove account ...

Page 41: ...plement location and navigation functions touch Settings Location security and select Use GPS satellites 1 14 3 What Can I Do If the Navigation Application on My Phone Cannot Receive Signals from GPS Satellites Move to an area with better signal strength This problem may occur when you are in a built up area To solve the problem move to an open area 1 14 4 When Indoor My Phone Usually Fails to Loc...

Page 42: ...river for My Phone Does My Phone Come with HiSuite You do not need to install the universal serial bus USB driver for your phone manually The driver is installed automatically when you connect your pone to a computer Your phone does not come with HiSuite 1 18 What Is My Phone s CPU Frequency I Use a Third Party Application to Check the Frequency But the Result Is Different from the Nominal Value W...

Page 43: ...omes with an FM radio To use the FM radio touch FM Radio NOTE You can use the FM radio only after you connect the headset to the phone 1 23 Does My Phone Support a Digital Compass Yes 1 24 How Much Available Space Does My Phone Provide In the standard configuration your phone provides 256MB of RAM 165 MB of internal storage and a 17 MB internal microSD card Because software is installed on your ph...

Page 44: ... Do I Enter and Exit Safe Mode NOTE Whether safe mode is supported depends on your phone s software version If you attempt to enter safe mode according to the following instructions three times and still fail your phone does not support safe mode To enter safe mode 1 When your phone is active press and hold 2 In the Phone options menu touch Restart 3 In the Restart phone dialog box touch OK ...

Page 45: ... 38 of 76 4 Touch repeatedly until the screen shown in the following figure is displayed When restarting your phone perform the same step End To exit safe mode 1 When your phone is active press and hold 2 In the Phone options menu touch Restart 3 In the Restart phone dialog box touch OK ...

Page 46: ...ort Multi Touch Yes 1 30 Does My Phone Support Scheduled Power On and Power Off No But enabled alarms will ring when your phone is powered off 1 31 Can I Use My Phone as a Portable Wi Fi Hotspot Yes 1 32 Is My Phone s Touchscreen Capacitive or Resistive It is capacitive 1 33 What OSs Does My Phone Support If I Use It as a Modem Windows XP Windows Vista and Windows 7 ...

Page 47: ...WEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 40 of 76 1 34 Does My Phone Support VPNs Yes your phone supports virtual private networks VPNs To configure VPN settings touch Settings Wireless network VPN settings ...

Page 48: ...ta before upgrading your phone s software To upgrade online touch Settings About phone and select Online upgrade To upgrade using a microSD card download the upgrade package from a Huawei server to the microSD card and then touch Settings Storage Software Upgrade SD card Upgrade 2 2 How Do I Install the ADB Driver 1 Use a USB cable to connect your phone to a computer An installation wizard runs au...

Page 49: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 42 of 76 ...

Page 50: ...WinDriver then following the instruction to install the driver End 2 3 How Do I Configure Network Settings 1 Insert the SIM card into your phone The phone automatically configures Access Point Name APN settings 2 To view the APNs touch Settings Wireless networks Mobile networks Network Settings Access Point Names ...

Page 51: ...Phone s Mobile Data Connection You can use your phone as a portable Wi Fi hotspot and share your phone s mobile data connection with another device Then you can access the Internet from the device Touch Settings Wireless networks Tethering portable hotspot Portable Wi Fi hotspot After the device finds your phone using Wi Fi you can access the Internet from the device using your phone s mobile data...

Page 52: ... Internet The digital subscriber line DSL connection failed A domain name system DNS problem occurred In this case web pages cannot be opened but you may still log in to QQ Attempt to log in to QQ to verify the problem The websites that the Wi Fi network can access are restricted Your phone is faulty 2 4 4 What Can I Do If My Phone Can Detect Wi Fi Signals from Devices Other Than a Wireless Router...

Page 53: ...The icon in the notification bar indicates that your phone is connected to a Wi Fi network 2 4 6 I Am Connected to a Wi Fi Hotspot But Cannot Access the Internet Why The network SSID and password are changed Your balance is insufficient You are out of the Wi Fi hotspot s coverage There is a restriction on the access to the Wi Fi hotspot 2 4 7 What Can I Do If the Wi Fi Option Is Unavailable or If ...

Page 54: ...connection in charging state Never never disconnect a Wi Fi connection If you do not want your Wi Fi connection to be disconnected select Never 2 4 9 How Can I Judge Which Network I Am Using for Data Services When My Phone Is Connected to Both a Wi Fi Network and a 3G Network Once connected to a Wi Fi network your phone uses the Wi Fi network for data services The icon indicates a 3G network and t...

Page 55: ...kmark list touch Browser Bookmarks To add a bookmark touch Browser open a web page touch Bookmarks Add and then edit the bookmark 2 5 3 Can I Log In to My Email Account from a Web Page Yes 2 5 4 Can I Log In to My Online Banking Account Using the Browser or an Online Banking Client Installed on My Phone No 2 5 5 How Do I Save an Image on a Web Page Touch and hold the image you want to save and the...

Page 56: ...03 20 Huawei Confidential Page 49 of 76 2 5 6 How Do I Set My Browser s Home Page Launch your browser and open a web page Touch More Settings Set home page 2 5 7 How Do I Save a Favorite Web Page Launch your browser open the web page and touch Bookmarks Add ...

Page 57: ... Input Using Handwriting or an Onscreen Keyboard Yes You can enter text using an onscreen keyboard 2 6 2 What Text Input Methods Does My Phone Support Your phone is preinstalled with TouchPal and Android input methods You can also install other input methods 2 6 3 I Have Successfully Installed a New Text Input Method But Cannot Use It Why After installing a text input method you must touch Setting...

Page 58: ... Before My Phone Is Locked The phone will be locked for 30 seconds if you incorrectly draw the screen unlock pattern five times 2 7 4 How Do I Lock and Unlock the Screen If the phone is active press to lock the screen If idle for a specified period the phone automatically locks the screen If the screen is off press and hold to turn it on To unlock the screen drag the lock icon in the middle of the...

Page 59: ...ter runs Windows 7 Windows Vista or a latest Linux OS such as Ubuntu you can use your phone s USB tethering function without configuring any settings on the computer If the computer runs an earlier Windows or Linux OS or another type of OS you may need to install some configuration files before you use your phone s USB tethering function 2 9 1 How Do I Use USB Tethering If I Connect My Phone to a ...

Page 60: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 53 of 76 3 In the Mobile Partner window open drivers 4 In the drivers window open usbnet_driver_win2k_xp ...

Page 61: ... U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 54 of 76 5 In the usbnet_driver_win2k_xp window open DownloadActiveSync After you have connected to the website follow the instructions to download and install ActiveSync ...

Page 62: ...nd then select USB tethering You can access the Internet and browse web pages on the computer using your phone s mobile data connection End Method 2 1 On the computer visit http www android com tether and then follow the instructions to download and install ActiveSync 2 On your phone touch Settings Wireless networks Tethering portable hotspot and then select USB tethering ...

Page 63: ...Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or Windows 7 1 Use a USB cable to connect your phone to the computer The computer automatically installs the driver for your phone 2 On your phone touch Settings Wireless networks Tethering portable hotspot and then select USB tethering You can access the Internet and browse web pages on the computer using your phone s mob...

Page 64: ...ort Java applications 3 2 How Do I Obtain Third Party Applications Log in to Market and download third party applications from it NOTE Clients preinstalled on your phone vary according to your phone s software 3 3 How Do I Install Manage and Uninstall Applications 3 3 1 How Do I Install Applications 1 Touch Settings Applications and select Unknown sources 2 Download applications from Market to ins...

Page 65: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 58 of 76 End 3 3 2 How Do I Manage Applications 1 Touch Settings Applications Manage applications ...

Page 66: ...ei Confidential Page 59 of 76 All applications on your phone are listed 2 Touch the application you want to manage End 3 3 3 How Do I Uninstall Applications 1 Touch Settings Applications Manage applications 2 Touch the application your want to uninstall then Uninstall ...

Page 67: ...le storage space is insufficient To solve the problem delete unnecessary files or uninstall some applications 3 5 Are Third Party APKs Installed on the Phone s Internal Storage or a microSD Card Third party APKs are installed on the phone s internal storage but you can move them to the phone s internal microSD card or your external microSD card after the applications are installed To move an APK t...

Page 68: ... Some third party applications may run in the background after you touch 3 7 How Can I Solve the Power Consumption Problem Caused by Third Party Applications Third party applications downloaded from application stores other than Market may not be well compatible with your phone Once installed they may consume more power and shorten your phone s standby time To solve the problem you can download a ...

Page 69: ... 62 of 76 4 Others 4 1 How Do I Check the Available Space on the Internal and External microSD Cards Touch File Manager and check the available space on the internal and external microSD cards Touch Settings Storage and check the available space on the internal and external microSD cards ...

Page 70: ...hone To check your phone s available RAM space install a dedicated APK Your phone is not preinstalled with such applications 4 1 2 What Is the Maximum Capacity of the External micro SD Card Supported by My Phone 32 GB 4 1 3 Running Android 2 3 Does My Phone Support Application Installation on an External microSD Card You can only install applications on your phone s internal storage You cannot ins...

Page 71: ...pplications Before restoring factory settings you can back up the following data Messages Call logs System settings Alarms Browser bookmarks Email accounts Calendar Notepad Home screen settings Weather Clock Music playlists 4 3 How Do I Use Contacts to Back Up and Recover My Contacts 4 3 1 How Do I Back Up Contacts to a microSD Card Touch Contacts Manage contacts Backup to SD card OK All contacts ...

Page 72: ...einstalled with All Backup To use All Backup to back up your data touch All Backup then the option you want to use 4 4 How Do I Cut or Copy Files or Folders from the Phone s Storage to an External mciroSD Card To copy or cut a single file or folder Touch File Manager In the displayed list touch and hold the file or folder you want to cut or copy In the Folder options File options menu touch Cut or...

Page 73: ...ot using your phone Touch Settings Display Screen timeout to set Screen timeout to a small value Touch Settings Display Brightness to set Brightness to a small value Touch Settings Wireless networks and clear Wi Fi and Bluetooth to turn off Wi Fi and Bluetooth Touch Settings Accounts sync and clear Background data and Auto sync to disable background data synchronization Touch Settings Wireless net...

Page 74: ... Settings If you restore your phone to factory settings all data on your phone s internal storage will be lost such as your customized settings call logs and messages 4 5 8 How Do I Increase My Phone s Internal Storage Space Delete unnecessary files or uninstall some applications 4 5 9 How Do I Disable Audible Touch Tones Touch Settings Sound and clear Audible selection 4 5 10 How Do I Turn the Sc...

Page 75: ... 4 5 14 How Do I Restore My Phone to Factory Settings Touch Settings Privacy Factory data reset 4 5 15 How Do I Set a Picture as a Contact s Photo Caller ID Touch Contacts Create contact Phone and in the New contact screen touch Touch Gallery open a picture touch More Set as and in the Set picture as menu touch Contact icon 4 5 16 How Do I Use My Phone as a USB Mass Storage Device Connect your pho...

Page 76: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs 2012 03 20 Huawei Confidential Page 69 of 76 ...

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