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Huawei Ascend P2-6011, Faq

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Huawei Ascend P2-6011 Smartphone FAQ 

1 Basic Functions 

 

Issue 01 (2013-04-20) 

Huawei Proprietary and Confidential           

Copyright © Huawei Technologies Co., Ltd. 

11 

 

 

 

 

2.

 

Export contacts from the SIM card. 

Enter 

Contact > Menu > Manage contacts > Copy contacts > Phone.

 Select the 

contact to be copied and click 

Copy > SIM > OK.

 

1.6.3 How Many Contacts Can I Save to My Phone? 

The phone is alleged to support no less than 2000 contacts. The number of contacts supported 
by a SIM card is determined by the storage space of the card. 

1.6.4 How Can I Create a Contact Group? 

There are two methods to add a contact to a contact group: 

Method 1: Select 

Group 

in the contact editing interface. 

Summary of Contents for Ascend P2-6011

Page 1: ...Huawei Ascend P2 6011 Smartphone FAQ Issue 01 Date 2013 04 20 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...e customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject...

Page 3: ...port Contacts from or Export Contacts to the SIM Card 9 1 6 3 How Many Contacts Can I Save to My Phone 11 1 6 4 How Can I Create a Contact Group 11 1 6 5 How Do I Manage Contacts Copy and Backup 13 1 7 Text Messages 13 1 7 1 How Do I Switch to the Handwriting Input Method 13 1 7 2 Delete or Lock Messages from a Specific Sender 14 1 7 3 How Do I Forward a Text Message Send a Text Message to Multipl...

Page 4: ...s 22 1 11 8 What Video Formats and the Size of the Video Does the Camera Support 22 1 11 9 What Picture Formats and the Size of Picture Does the Camera Support 22 1 12 Streaming Media 23 1 12 1 Will My Phone Stop Playing Streaming Media When a Call Comes In If Yes Will It Resume Playing After the Call Is Ended 23 1 12 2 The Phone Cannot Play Some Streaming Media Why 23 1 12 3 What Causes Poor Qual...

Page 5: ...a Connection or a Wi Fi Connection to Access the Internet 38 2 2 6 I Cannot Connect to a Wi Fi Hotspot Why 38 2 2 7 My Phone s Wi Fi Connection Automatically Disconnects After the Screen Times Out What Can I Do 38 2 2 8 How Do I Use My Phone as a Mobile Wi Fi Hotspot and Access the Internet from Another Device Using My Phone s Data Connection 40 2 3 Can I Access the Internet Using Wi Fi from a Dev...

Page 6: ...an Alarm 58 2 10 Applications 59 2 10 1 What Application Formats Does My Phone Support Can I Install Applications Stored in My MicroSD Card 59 2 10 2 How Do I Obtain Third Party Applications 59 2 10 3 How Do I Install Manage and Uninstall Applications 59 2 10 4 I Cannot Install an Application Why and How Do I Solve the Problem 60 2 11 Task Manager 60 2 12 Backup and Restoration 61 2 12 1 How Do I ...

Page 7: ...fic 71 3 3 What Can I Do If My Phone Runs Slowly 71 3 4 Why Do My Customized Wallpaper Stretch Automatically 72 3 5 How Do I Enter the Recovery Mode and Restore Factory Settings 72 3 6 Can I Scan a 2 Dimensional Barcode with My Phone 72 3 7 Does My Phone Support 3D Speed Up 72 3 8 How Do I Tell Whether the Phone Is Rooted 72 3 9 If I Remove the Battery Do the Date and Time on My Phone Return to Ze...

Page 8: ...uawei Technologies Co Ltd 1 1 Basic Functions 1 1 In What Colors Is P2 6011 Available Black and white 1 2 Product Sales Points Fastest 150 Mbps LTE Cat4 high speed downloading 1300 megapixel back illuminated camera 4 7 inch HD IPS display screen 8 4 mm slim body GPS Glonass dual satellite locating systems Touch with gloves ...

Page 9: ...Huawei Ascend P2 6011 Smartphone FAQ 1 Basic Functions Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 2 1 3 Your Phone at a Glance ...

Page 10: ...phone Loudspeaker Flashlight Camera Press and hold to power on your phone When your phone is powered on press and hold to display an option menu When the phone is powered on press to activate or deactivate the screen Touch to return to the previous screen or exit the current application Touch to hide the onscreen keyboard Touch to return to the Home screen Touch and hold to view the list of recent...

Page 11: ...hnologies Co Ltd 4 1 4 2 Installing a SIM Card Standard micro SIM card length x width 15 mm x 12 mm Install the SIM card according to the following figure Press the SIM card to the card slot completely 1 4 3 Installing a MicroSD Card P2 6011 does not support the microSD card 1 4 4 Installing the Battery The battery is not removable ...

Page 12: ...interface By default there are four screens You can slide the screens You can create shortcuts for applications and widgets on the Home screen and touch the corresponding icon to open the application or widget Figure 1 2 shows the screenshot of the home screen Number 1 is the signal area Number 2 is the widget area Number 3 is the shortcut area Number 4 is the dock area where shortcut icons are pl...

Page 13: ...04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 6 Figure 1 2 Application list 1 5 3 Application List Editing You can long press the icons and widgets to edit them including dragging to location 1 as shown in the figure and deleting the item ...

Page 14: ...ary and Confidential Copyright Huawei Technologies Co Ltd 7 NOTE Key system applications cannot be deleted 1 5 4 How to Add Shortcut Icons to the Desktop Long press the blank area of the home screen or the menu key to enter the widget window Long press a widget and drag it to the blank area ...

Page 15: ... Copyright Huawei Technologies Co Ltd 8 1 6 Contacts 1 6 1 How Do I Create a New Contact or a Fullscreen Caller 1 Creating a contact Open Contacts Add a contact and select the storage directory Enter the contact editing interface enter the contact information and touch OK 2 Creating a fullscreen caller FScaller ...

Page 16: ... profile picture of the contact and choose a picture from the gallery or take a photo for the contact Method 2 Open the profile of a contact and enter Menu Modify Click the profile picture of the contact and take a photo or choose a photo from the gallery as the FScaller for the contact 1 6 2 How Do I Import Contacts from or Export Contacts to the SIM Card 1 Import contacts to the SIM card Enter C...

Page 17: ...Huawei Ascend P2 6011 Smartphone FAQ 1 Basic Functions Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 10 ...

Page 18: ...opy contacts Phone Select the contact to be copied and click Copy SIM OK 1 6 3 How Many Contacts Can I Save to My Phone The phone is alleged to support no less than 2000 contacts The number of contacts supported by a SIM card is determined by the storage space of the card 1 6 4 How Can I Create a Contact Group There are two methods to add a contact to a contact group Method 1 Select Group in the c...

Page 19: ...2 6011 Smartphone FAQ 1 Basic Functions Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 12 Method 2 Open Contacts Groups Select the group and press Add contacts to a group ...

Page 20: ...w Do I Manage Contacts Copy and Backup Open Contacts Menu Manage contacts Users can copy export import view the storage status of and delete a contact 1 7 Text Messages 1 7 1 How Do I Switch to the Handwriting Input Method Create a new message and click on the input box By default Huawei input method is displayed Click the displayed input keyboard and select ...

Page 21: ...ietary and Confidential Copyright Huawei Technologies Co Ltd 14 1 7 2 Delete or Lock Messages from a Specific Sender Enter the message inbox long press a message and select Lock to lock the message Long press a message and select Delete and you can delete all the messages from this sender ...

Page 22: ...w Do I Forward a Text Message Send a Text Message to Multiple Recipients or Save a Text Message as a Draft How Many Recipients Can I Send a Text Message to Message forwarding Open a message and select Forward to forward the message to a receiver Group sending Create a new message click to add receivers and press OK to send the message to a group of receivers ...

Page 23: ...r 50 multimedia messages from one sender are supported You can modify the maximum number in settings The number of messages the phone can store is determined by the storage space of the phone 1 7 6 How to Set the Number for Short Message Center P2 6011 does not support the editing of short message center number 1 8 Calling 1 8 1 Calling Recording and Storage P2 6011 does not support calling record...

Page 24: ...cards 1 9 Multimedia Messages 1 9 1 Sending a Multimedia Message 1 Enter the message menu and select New message to text in a new message 2 Enter the recipient and the text message 3 Touch the Menu key and select Add a subject Then the text message is changed to a multimedia message 4 Touch the icon on the upper right of the interface to add pictures audios or videos Then the text message is chang...

Page 25: ...k side is too busy to process the MMS Solution Try again later The message is denied by the network MMS center Reason1 The recipient number is invalid Solution Check whether the recipient number is correct and try again Reason 2 The multimedia message exceeds 300 KB Solution Delete some contents from the multimedia message to make sure that it is within 300 KB and try again The balance is insuffic...

Page 26: ...lly saved to the Data directory and is invisible to the user The user can manually save the attachment to the Download directory of the phone or the SD card 1 10 Music 1 10 1 What Are the Meanings of Artists Albums Songs and Playlists Album Songs belong to the same album are stored in the same directory Artist Songs belong to the same singer are stored in the same directory Song Songs are stored i...

Page 27: ...l the songs have been played Shuffle is on play all songs in the playlist in a random order and stop playing after all the songs have been played Repeat all songs play all songs in a playlist in sequence and repeat the playlist in sequence after all the songs have been played Repeat the current song play the current song repeatedly Shuffle is on Repeat all songs play all songs in the playlist in a...

Page 28: ... My Phone Cannot Open Some Photos or Videos Why 1 The phone does not support the file format 2 The phone s RAM is insufficient 3 The file has been corrupted 4 Files of dcf format are protected by copyrights 5 The phone s resources are insufficient Close some applications to release resources 6 Unknown errors occurred in the phone s OS or applications Restart the phone and try again 1 11 3 Where Ar...

Page 29: ...I Switch Between the Primary and the Secondary Cameras During the photo shooting touch the shortcut key on the upper right to quickly switch between the cameras 1 11 8 What Video Formats and the Size of the Video Does the Camera Support The video format is mp4 The size of the video is proportional to the remaining storage space of the phone or the SD card 1 11 9 What Picture Formats and the Size o...

Page 30: ...mats MPEG4 H263 H264 Audio coding formats AAC AMR NB WB File formats 3gp mp4 Maximum code rate 4 Mbps The network connection is unstable The phone s RAM is insufficient 1 12 3 What Causes Poor Quality of Online Streaming Media Played on My Phone The source streaming media is of poor quality The network connection is poor The phone s hardware may be faulty for example the display is damaged To chec...

Page 31: ...e music playing interface or the photo gallery long press a file and select Share Bluetooth in the pop up dialog box to transmit the file using Bluetooth Open the browser press More operations Share website Bluetooth Enter Contacts and press Share Bluetooth 1 13 3 My Phone Cannot Be Discovered by Other Devices Why Bluetooth has been turned off on your phone Solution Touch Settings and enable the B...

Page 32: ...sic Functions Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 25 The phone is not set to discoverable after Bluetooth is turned on Solution Touch Settings turn on Bluetooth and touch the first item ...

Page 33: ...to is able to receive files and support the format of the sent file 1 13 6 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth P2 6011 supports connecting to a computer to access the Internet or playing games in association with other devices using Bluetooth 1 P2 6011 supports personal area network profile PAN and sharing resources with other phones In Settings More Tether...

Page 34: ...e outdoors make sure that you are not in a built up area because high buildings block the satellite signals 1 15 Does My Phone Come with an FM Radio How Does the Radio Save Manually Entered Radio Channels FM radio is supported If a radio channel is manually entered it will be saved to the channel list automatically The automatically searched channels will not be saved 1 16 Does My Phone Support Th...

Page 35: ...ons Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 28 1 17 Does My Phone Support Video Chats P2 6011 does not support video chats But you can install QQ 2012 or later versions software to conduct video chats ...

Page 36: ...h Users can also download the Flash software from MM Android market 91 software market 360 assistant or Pea Pod 1 20 Which Types of Headsets Can Work with the Phone P2 6011 can work with American standard compliant 4 position 3 5 mm headsets You can use such a headset to receive or end a call play music or pause music playing and adjust volume by the volume up and down buttons 1 21 Pre installed S...

Page 37: ... 1 1 Mailbox Setting Adding an email account Enter Settings Accounts Add account Select Email to add an email account Select Corporate to add an exchange account Manual setup a Enter the account and the password in the account setup interface b Select Manual setup c Touch POP3 to enter the receiving server setup interface d Touch Next to enter the outbound server setup interface ...

Page 38: ... Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 31 e Touch Next to enter the account settings interface You can set the mailbox checking frequency f Touch Next to create a name for the account and enter your name g Touch Next to log in to the mailbox ...

Page 39: ... 32 Automatic setup requiring pre set email parameters in the phone a Enter the account and the password in the account setup interface b Touch Next c Touch Next to enter the account settings interface You can set the mailbox checking frequency d Touch Next to create a name for the account and enter your name e Touch Next to log in to the mailbox ...

Page 40: ...dential Copyright Huawei Technologies Co Ltd 33 If the email parameters are not pre set you can visit the website of the email service provider to find the parameters Sending an email In the inbox touch to enter the email editing interface Enter the receiver subject and mail content and press Send email ...

Page 41: ...i Proprietary and Confidential Copyright Huawei Technologies Co Ltd 34 Viewing and deleting an email In the inbox touch an email to view it and touch to delete it Removing an email account Enter the Email Menu Settings Select an email account and slide it to the bottom to remove it ...

Page 42: ...et 2 1 3 How Do I Synchronize Contacts and Appointments Contact synchronization requires an Exchange account On the account setting screen touch Corporate query the mail server configurations on the email service provider s website and add an Exchange account and log in to the Exchange server using the account On the home screen touch Settings Corporate select the account and items to be synchroni...

Page 43: ...tings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 36 If contact synchronization fails check whether the data service of your phone is enabled and whether the mail server supports contact synchronization ...

Page 44: ...ettings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 37 2 2 Wi Fi 2 2 1 How Do I Connect My Phone to the Internet Using Wi Fi 1 On the home screen touch Settings Wi Fi 2 Drag the button to enable Wi Fi ...

Page 45: ...o QQ to verify that this may be the problem The websites that the Wi Fi hotspot can access are restricted In this case your phone cannot access the restricted websites 2 2 4 I Have Turned on My Phone s Wi Fi but It Cannot Detect Wi Fi Signals from a Wireless Router Like Other Devices How Can I Solve the Problem Check that the wireless router s service set identifier SSID is not hidden Turn on your...

Page 46: ...s Wi Fi connection disconnects after the screen times out Your mobile phone provides three Wi Fi sleep policies Always Never disconnect a Wi Fi connection Only when plugged in Never disconnect a Wi Fi connection when the mobile phone is being charged If your phone is not charged the Wi Fi connection automatically disconnects 3 minutes after the screen times out Never increase data usage Disconnect...

Page 47: ...8 How Do I Use My Phone as a Mobile Wi Fi Hotspot and Access the Internet from Another Device Using My Phone s Data Connection You can use your phone as a portable Wi Fi hotspot and share your phone s mobile data connection with another device allowing you to access the Internet from it Touch Settings More Tethering portable hotspot Portable Wi Fi hotspot ...

Page 48: ... touch Static and set the IP address gateway address subnet mask or netmask and domain name DNS server IP address After connecting to a router your phone needs to obtain an IP address in DHCP mode This requires a period of time Using a static IP address your phone can access the Internet quickly 2 4 How Do I Use USB Tethering You can connect your phone to a computer and use your phone s USB tether...

Page 49: ...ou can then access the Internet on the computer using your phone s mobile data connection 2 4 2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or Windows 7 Connect your phone to the PC using a USB cable The computer automatically installs the driver for your phone On your phone touch Settings WIRELESS NETWORKS More Tethering portable hotspot USB tethering On y...

Page 50: ...ne FAQ 2 Common Settings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 43 2 5 Ringtone 2 5 1 How Do I Set the Ringtone Touch Settings Sound Phone ringtone Select Ringtone or Local music ...

Page 51: ...mon Settings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 44 2 5 2 How Do I Set the Call Message Vibration Touch Settings Sound Vibration To enable call or message vibration select Call or Message ...

Page 52: ...ntial Copyright Huawei Technologies Co Ltd 45 2 5 3 How Do I Set a Customized Song as the Ringtone or Message Tone Access the file manager and hold on a music file On the File options menu touch Set as and set the song as the ringtone or message tone 2 5 4 How Do I Disable Touch Tones Touch Settings Sound ...

Page 53: ...0 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 46 To disable touch tones deselect items in the System area 2 6 Language and Keyboard 2 6 1 How Do I Change the Language On the home screen touch Settings Language input Language and select a language ...

Page 54: ...47 2 6 2 I Have Installed a New Text Input Method but Cannot Use It Why On the home screen touch Settings Language input Select a text input method touch Default and select the text input method 2 6 3 What Text Input Methods Pre installed on My Phone The Android keyboard Google voice typing and Huawei input method are preinstalled on Huawei P2 6011 ...

Page 55: ...Copyright Huawei Technologies Co Ltd 48 2 6 4 How Do I Disable Touch Vibration for a Text Input Method The following describes how to disable touch vibration for the Android keyboard as an example Touch Settings Language input Android keyboard On the Android keyboard settings screen deselect Vibrate on keypress ...

Page 56: ...one FAQ 2 Common Settings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 49 2 6 5 Can I Change the Font Size on My Phone s Screen Touch Settings Display Font size and select a font size ...

Page 57: ... 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 50 2 7 Internet Access 2 7 1 How Do I Clear My Browser s Cache and Web History Open your browser touch touch Settings Privacy security and touch Clear cache or Clear history ...

Page 58: ...l Copyright Huawei Technologies Co Ltd 51 2 7 2 Does My Browser Support Full Screen Mode and Bookmarks If Yes How Do I Set Them To set the full screen mode open your browser touch touch Settings Labs and select Fullscreen To set a bookmark open your browser touch touch Bookmarks Save to bookmarks and touch OK ...

Page 59: ...nd P2 6011 Smartphone FAQ 2 Common Settings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 52 2 7 3 Can I Log In to My Email Account Using the Browser on My Phone Yes ...

Page 60: ...ine banking client on your phone Some online banking plug ins can run only on Internet Explorer so exceptions may occur when you use your online banking account on your browser 2 7 5 How Do I Save an Image from a Web Page Touch and hold on the image you want to save and select Save image from the menu that is displayed 2 7 6 How Do I Set My Browser s Home Page Open your browser open a web page and...

Page 61: ...fidential Copyright Huawei Technologies Co Ltd 54 2 7 7 How Do I Save A Favorite Web Page Open the browser and open a web page Touch the menu key and select save for offline reading 2 7 8 How Can I Set Network Parameters Insert a SIM card into your phone The phone automatically configures APN settings ...

Page 62: ...t settings 2 7 9 How Do I Enable or Disable Data Services On the home screen touch Settings WIRELESS NETWORKS Mobile networks Data enabled In the notification bar touch When the data service is enabled the data switch will becomes 2 7 10 How Do I Enable or Disable My Phone s Mobile Data Connection In the notification bar check whether the data switch is turned on If the data switch is the data ser...

Page 63: ...ess the Internet During a Call You can make or answer calls when you are accessing the Internet and you can access the Internet when you are making or answering calls if your phone is connected to a 3G network but not if your phone is connected to a 2G network 2 8 Screen Lock 2 8 1 How Do I Set a Screen Unlock Pattern 1 Touch Settings Security Screen lock 2 Select a screen lock mode ...

Page 64: ... Phone Becomes Locked Can I Unlock My Phone Screen Using a Gmail If I Forget the Screen Unlock Pattern If you draw incorrect screen unlock patterns five consecutive times the phone prompts you to try again about 30 seconds later The phone will not be locked If you forget the screen unlock pattern contact the customer service department or update the system Huawei P2 6011 does not support screen un...

Page 65: ...td 58 2 8 3 How Do I Lock and Unlock the Screen If the phone is active press the Power key to lock the screen If the screen is off press the Power key to turn it on To unlock the screen drag the lock icon enter the pin code or draw the unlock pattern 2 9 Alarm 2 9 1 How Do I Add and Cancel an Alarm Touch Clock Alarm The Alarm screen is displayed ...

Page 66: ...d on an alarm and touch Delete alarm on the option menu that is displayed 2 10 Applications 2 10 1 What Application Formats Does My Phone Support Can I Install Applications Stored in My MicroSD Card Your phone supports all third party applications based on an Android OS but does not support Java applications 2 10 2 How Do I Obtain Third Party Applications Log in to Hispace or Play Store to downloa...

Page 67: ...Why and How Do I Solve the Problem The apk file is corrupted To solve this problem contact the APK provider The application has already been installed To solve this problem uninstall and reinstall the application The phone s storage space is insufficient To solve this problem delete unnecessary files or uninstall some applications 2 11 Task Manager Similar to the task manager on a computer your ph...

Page 68: ... screen displays the latest running applications thumbnails To clear the latest running applications touch To stop an application drag the application s thumbnail left or right To display the latest running screen of an application touch the running application s thumbnail 2 12 Backup and Restoration 2 12 1 How Do I Back Up and Restore Contacts Touch Management Backup to back up and restore contac...

Page 69: ...Touch Restore from internal storage Backup data is restored from the phone s internal storage to the phone memory Ensure that contacts are backed up before restoration 2 12 2 Does My Phone Support Backup of Contacts in Groups No 2 12 3 How Do I Use Cloud Backup and Restoration Huawei P2 6011 does not support cloud backup and restoration 2 12 4 What Data Can Be Backed Up on My Phone You can back up...

Page 70: ...ices Does My Phone Support Huawei P2 6011 does not support any cloud service 2 14 Does My Phone Support Security Guard Currently Huawei P2 6011 does not support Security Guard 2 15 How Do I Use the Blacklist of Security Guard Currently Huawei P2 6011 does not support the blacklist of Security Guard 2 16 How Do I Set the Weather on My Phone The weather is displayed on the home screen You can touch ...

Page 71: ...ttings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 64 2 17 Does My Phone Support Time Synchronization Yes 2 18 What Are Developer Options and Their Functions You can enable or disable Developer Options ...

Page 72: ...s the App Not Responding dialog box for background applications 2 19 Can I Use My Phone as a USB Flash Drive Are There Any Conditions Connect your phone to a PC Flick down the notification bar touch USB debugging connected and select MTP or PTP Your phone is used as a USB flash drive Only audio and video files can be transferred in the MTP mode and only pictures can be transferred in the PTP mode ...

Page 73: ... Huawei Technologies Co Ltd 66 2 20 How Do I Increase My Phone Memory Delete unnecessary files or uninstall some applications 2 21 How Do I Adjust the Screen Brightness Touch Settings Display Brightness and set the brightness to a desired value You can select Automatic brightness or drag the slider to set the brightness ...

Page 74: ...ow Does My Phone s Key Backlight Save Battery Power The virtual keys at the bottom of the phone screen are lightened only when the backlight is on 2 23 How Do I Enable the Airplane Mode Method 1 Touch Settings and select Airplane mode in the WIRELESS NETWORKS area Method 2 Press and hold on the Power key and touch Airplane mode in the displayed option menu ...

Page 75: ...martphone FAQ 2 Common Settings Issue 01 2013 04 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 68 2 24 How Do I Restore Factory Settings Touch Settings Backup reset Factory data reset Reset phone ...

Page 76: ...ring a phone startup until the phone starts To quit the safe mode restart the phone 2 26 Does My Phone Support HiSuite How Do I Use HiSuite Huawei P2 6011 is delivered with HiSuite Connect your phone to a PC using a USB cable and select HiSuite in the USB computer connection area Open My computer on a PC and double click the built in disk to install HiSuite The drive is automatically installed thr...

Page 77: ...n your phone is being charged and the power volume is medium the indicator is steady yellow When your phone is being charged and the power volume is high over 90 the indicator is steady green 2 31 Can I Use Other Chargers Rather Than the Delivered One Yes but you are advised to use the delivered charger because non standard chargers may generate excessive current that shortens your battery s life ...

Page 78: ...ect an existing account and deselect sync Disable the data service On the home screen touch Settings Mobile networks and deselect Data enabled Disable the GPS function On the home screen touch Settings Location access and deselect GPS satellites 3 2 How Can I Reduce My Data Traffic Disable the data service when you are not using it Disable the data service if your phone is connected to a Wi Fi net...

Page 79: ...D card or after the upgrade package is downloaded power off your phone and hold on the Power key and volume up key to enter the recovery mode Press the volume up or down key to select an option to enter the corresponding function To restore factory settings touch Settings Backup reset Factory data reset Reset phone 3 6 Can I Scan a 2 Dimensional Barcode with My Phone Yes A 2 dimensional barcode ap...

Page 80: ...o Zero Will Configuring My Phone to Automatically Set the Date and Time Generate Data Traffic Huawei P2 6011 uses an embedded battery therefore this question is not involved 3 10 Does My Phone Have a Pre installed Recorder Yes 3 11 Does My Phone Come with a Protection Film No 3 12 Does My Phone Support Mobile TV Huawei P2 6011 does not support mobile TV 3 13 Can I View and Edit Word Excel PPT and ...

Page 81: ...re Virtual microSD card partition About 11 6 GB Google operating system requires a microSD card for operations such as taking photos transferring files through Bluetooth backing up files from a PC A virtual microSD card allows users to perform these operations with no external microSD card configured That is you can use all functions provided by the Android operating system without purchasing a mi...

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