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120 Braley Rd. P.O. Box 429 

                                  East Freetown, MA 02717-0429                                              www.htproducts.com 

 

                                                                                      LP-179 REV. 11.26.14 

 

Phoenix Series 

 
 
 

INSTALLATION

 

 
 

START-UP 

 
 

MAINTENANCE 

 
 

PARTS 

 
 

WARRANTY 

 

Phoenix Water Heater Models* 

PH100-55 / 130-55 / 160-55 / 199-55 
PH100-80 / 130-80 / 160-80 / 199-80 

PH100-119 / 130-119 / 160-119 / 199-119 

Phoenix Sanitizer Booster Models* 

PH130-55SA / PH199-55SA 

 

Phoenix Multi Fit Models 

PHM130-80 / 130-100 
PHM199-80 / 199-100 

 

*A suffix of “LP” denotes propane gas 

*A suffix of “S” denotes solar model 

 

THIS MANUAL IS FOR USE WITH REV. 7 WATER HEATERS MANUFACTURED AFTER 

OCTOBER 2, 2014 

 

 

  

   

 

 

NOTICE:

 

HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors 

in literature. 
 
The surfaces of these products contacted by consumable water contain less than 0.25% lead by weight, as required by the Safe 
Drinking Water Act, Section 1417. 
 

NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE. 

 

This manual must only be used by a qualified heating installer/service technician. Read and understand all instructions in this manual 
before installing. Perform steps in the order given. Failure to comply will result in substantial property damage, severe personal injury, 
or death. 

Summary of Contents for PH100-119

Page 1: ...7 WATER HEATERS MANUFACTURED AFTER OCTOBER 2 2014 NOTICE HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature The...

Page 2: ...CINITY OF THIS OR ANY OTHER APPLIANCE WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch Do not use any phone in your building Immediately call your gas s...

Page 3: ...y In some circumstances the property owner or his her agent assumes the role and at government installations the commanding officer or departmental official may be the AHJ NOTE HTP Inc reserves the ri...

Page 4: ...R UNCONFINED SPACE 11 F PREVENT COMBUSTION AIR CONTAMINATION 11 G REMOVING A HEATER FROM A COMMON VENT SYSTEM 12 H WATER CHEMISTRY 13 PART 4 HEATER PIPING 16 A GENERAL PIPING INFORMATION 16 B SCALDING...

Page 5: ...8 F MAINTENANCE 48 PART 9 SHUTDOWN 49 A SHUTDOWN PROCEDURE 49 B VACATION PROCEDURE 49 C FAILURE TO OPERATE 49 PART 10 TROUBLESHOOTING 49 A ERROR CODE 49 B HEATER ERROR 49 C LOCKOUT 49 PART 11 MAINTENA...

Page 6: ...al gas leakage causing a fire and or explosion or the release of mold bacteria or other harmful particulates into the air Operating a previously submerged appliance could result in property damage sev...

Page 7: ...Water Storage Tank The stainless steel water storage tank has a combustion chamber submerged into the tank water When the water heater is fired combustion gases heat the combustion chamber walls tran...

Page 8: ...sate neutralizer to neutralize the condensate Condensate neutralizers are made up of lime crystals marble or phosphate chips Neutralizers can be installed in the field by the installer and purchased f...

Page 9: ...marine environments In such areas higher concentration levels of chlorides from sea spray coupled with relative humidity can lead to degradation of the heat exchanger and other heater components In t...

Page 10: ...d result in substantial property damage severe personal injury or death D RESIDENTIAL GARAGE INSTALLATION PRECAUTIONS If the heater is located in a residential garage per ANSI Z223 1 Mount the bottom...

Page 11: ...aminated see Table 1 it is imperative that the water heater be installed as direct vent so that all combustion air is taken directly from the outdoors into the water heater intake connection Unconfine...

Page 12: ...ury or death When removing an existing heater follow the steps below 1 Seal any unused openings in the common venting system 2 Visually inspect the venting system for proper size and horizontal pitch...

Page 13: ...t water hardness CLASSIFICATION MG L OR PPM GRAINS GAL Soft 0 17 1 0 1 Slightly Hard 17 1 60 1 3 5 Moderately Hard 60 120 3 5 7 0 Hard 120 180 7 0 10 5 Very Hard 180 and over 10 5 and over If the hard...

Page 14: ...14 LP 179 REV 11 26 14 Figure 3 Specifications and Dimensions...

Page 15: ...claims for damage or shortage in shipment must be filed immediately against the transportation company by the consignee COLD WEATHER HANDLING If the heater has been stored in a very cold location BEL...

Page 16: ...15 13 4 12 4 11 4 10 7 Table 2 Recovery on rating plate is based at 94 thermal efficiency at 70o Fahrenheit rise as required by ANSI PERFORMANCE EQUATIONS Rated Input x 9 GPM Temp Rise o F x 500 GPH G...

Page 17: ...ween the relief valve and heater or in the discharge line Do not plug or place any obstruction in the discharge line Test the operation of the relief valve after filling and pressurizing the system by...

Page 18: ...sealant compound In the branch of the 1 or a 1 brass tee install a copper male adapter to match your copper plumbing system For convenience you may install a sweat shut off valve and a union in the c...

Page 19: ...installer is responsible for all equipment and detailing required by local codes NOTES FOR AIR HANDLER APPLICATION 1 MASSACHUSETTS STATE PLUMBING CODE REQUIRES A DISTANCE NO GREATER THAN 50 FEET FROM...

Page 20: ...n Massachusetts you must install a vacuum relief valve per 248 CMR With air handlers outdoor reset is available with an outdoor sensor See Part 8 Section D NOTES FOR AIR HANDLER APPLICATION 1 MASSACHU...

Page 21: ...and the cold water inlet 3 Gas line must be rated to the unit maximum input capacity Unit must have 10 feet of pipe after gas regulator 4 All circulators should have an integral flow check 5 Check wi...

Page 22: ...ter inlet 3 Gas line must be rated to the unit maximum input capacity Unit must have 10 feet of pipe after gas regulator 4 All circulators should have an integral flow check 5 Check with brazed plate...

Page 23: ...preventer and the cold water inlet 3 Gas line must be rated to the unit maximum input capacity Unit must have 10 feet of pipe after gas regulator 4 All circulators should have an integral flow check...

Page 24: ...o the unit maximum input capacity Unit must have 10 feet of pipe after gas regulator 4 All circulators should have an integral flow check 5 Drains and check valve between unit and storage tank will as...

Page 25: ...the unit maximum input capacity Unit must have 10 feet of pipe after gas regulator 4 All circulators should have an integral flow check 5 Drains and check valve between unit and storage tank will ass...

Page 26: ...r and the cold water inlet 3 Gas line must be rated to the unit maximum input capacity Unit must have 10 feet of pipe after gas regulator 4 All circulators should have an integral flow check 5 Check w...

Page 27: ...ter must be sized and installed within this piping system between the backflow preventer and the cold water inlet 3 Gas line must be rated to the unit maximum input capacity Unit must have 10 feet of...

Page 28: ...local building codes 3 This water heater must be vented with materials components and systems listed and approved for Category IV appliances Exhaust vent and intake pipes are to be piped separately Th...

Page 29: ...rimer and cement specifically designed for the material used as listed in Table 4 Failure to do so could result in property damage severe personal injury or death Exhaust vent adaptors are not designe...

Page 30: ...ntained J This water heater vent system shall terminate at least 3 feet 0 9 m above any forced air intake located within 10 ft 3 m NOTE This does not apply to the combustion air intake of a direct ven...

Page 31: ...if the intake pipe has two 90 elbows one 45 elbow and 10 feet of PVC pipe the following calculation applies Intake Pipe Equivalent Length 2x5 3 10 23 feet Finally if a concentric vent kit is used we...

Page 32: ...oved for use with the pipe material Cement must conform to ASTM D2564 for PVC and ASTM F493 for CPVC pipe NOTE DO NOT CEMENT POLYPROPYLENE PIPE 4 Ensure the vent is located where it will not be expose...

Page 33: ...nt and intake piping lengths routing and termination methods must all comply with the methods and limits given in the Venting section Part 5 of this manual When installing a combustion air intake from...

Page 34: ...by local codes All vent pipes must be glued properly supported and the exhaust must be pitched a minimum of per foot back to the heater to allow drainage of condensate When placing support brackets on...

Page 35: ...35 LP 179 REV 11 26 14 Figure 17 LP 179 F NOTE This drawing is meant to demonstrate system venting only The installer is responsible for all equipment and detailing required by local codes...

Page 36: ...lued properly supported and the exhaust must be pitched a minimum of per foot back to the heater to allow drainage of condensate When placing support brackets on vent piping the first bracket must be...

Page 37: ...oncentric vent kits Refer to Concentric Vent Kit installation manual LP 166 for further information on venting with the optional concentric vent kits Concentric venting through an existing system must...

Page 38: ...4 8 cubic meters per kW of the total input rating of all fuel burning appliances installed in that space Rooms connected directly to this space through openings not furnished with doors are considered...

Page 39: ...39 LP 179 REV 11 26 14 Figure 21...

Page 40: ...e subject to corrosion or deterioration 3 NEVER install condensate lines outside It is very important that the condensate line is not exposed to freezing temperatures or any type of blockage Damages d...

Page 41: ...by mode not firing When the signal rises above 1 5 volts the water heater will ignite As the signal continues to rise towards its maximum of 10 volts the water heater will increase in set point temper...

Page 42: ...42 LP 179 REV 11 26 14 D INTERNAL WIRING DIAGRAM Figure 24 Wiring Diagram...

Page 43: ...43 LP 179 REV 11 26 14 Figure 25 LP 179 L...

Page 44: ...valve is exposed to a pressure greater than PSI 14 water column the gas valve must be replaced Never use an open flame match lighter etc to check gas connections A GAS PIPING Run the gas supply line i...

Page 45: ...d connection to the swirl plate and blower C GAS VALVE Figure 27 Gas Valve LP 179 P Do not do a gas conversion on this water heater without an officially approved conversion kit and instructions suppl...

Page 46: ...n all hot water faucets Ensure the water heater is full of water before firing the burner Failure to do so will damage the heater Such damage IS NOT covered by warranty and could result in property da...

Page 47: ...k temperature default 119 o F After you set the temperature press S3 until you exit the menu 3 Setting the outdoor reset curve change only the functions in the descriptions below a Press and hold S3 a...

Page 48: ...S2 key together for 1 second COMBUSTION SETTINGS ON ALL MODELS Natural Gas Propane LP Fan Speed Low Ignition High Low Ignition High Carbon Monoxide PPM 1 10 2 15 2 20 1 10 2 15 2 20 Carbon Dioxide CO2...

Page 49: ...hnician is not available depressing the S4 button once will remove the lockout state so additional trials for ignition can be performed The unit will try to re light once every 6 minutes PART 10 TROUB...

Page 50: ...d 60 Sec 1 Check the combustion air fan wiring 2 Replace the combustion air fan 3 Replace the control board LEO Water Level in Tank is Low Until Corrected 1 Be sure all air is bled from system 2 Inspe...

Page 51: ...s a code other than F01 follow the troubleshooting guide for that code 7 If the flue temperature increases to over 190o F consult HTP for further assistance F02 Interrupted or shorted upper temperatur...

Page 52: ...52 LP 179 REV 11 26 14 Figure 29 Replacement Parts...

Page 53: ...53 LP 179 REV 11 26 14 Figure 30 LP 179 H...

Page 54: ...of the system Heat Safeties Temperatures Verify safe settings on heater or Anti Scald Valve Temperatures Verify programmed temperature settings ELECTRICAL Connections Check wire connections Make sure...

Page 55: ...55 LP 179 REV 11 26 14...

Page 56: ...56 LP 179 REV 11 26 14...

Page 57: ...57 LP 179 REV 11 26 14 MAINTENANCE NOTES...

Page 58: ...Installation Address Date of Installation Installer s Code Name Product Serial Number s Comments Installer s Phone Number Signed by Installer Signed by Customer IMPORTANT Customer Please only sign aft...

Page 59: ...anty period for the water heater shall then be deemed to have commenced thirty 30 days after the date of manufacture of the water heater and NOT the date of installation of the water heater E This war...

Page 60: ...ct to validation of in warranty coverage by HTP claims department personnel All alleged defective or malfunctioning parts must be returned to HTP via the local distribution channels where original pur...

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