Htek UC912E User Manual Download Page 135 | Manualshive

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Troubleshooting

How to Import Server CA certificate?

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Click Management→ Server CA

How to use Vlan?

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For Vlan information, please click

How to use LLDP?



For LLDP information, please click

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VLAN Notes including:
1. Voice VLAN
2. Major Benefits of Using VLANs
3. VLAN discovery method on Htek ip phones
4. LLDP Feature on Htek IP Phones
5. Supported TLVS of IP Phones
6. Configuring LLDP Feature
7. DHCP VLAN
8. Open the DHCP VLAN on the Htek IP Phones
9. VLAN under Bridge Mode
10. VLAN underNAT Mode

How to Set LCD and Web GUI?



Click

LCD and Web GUI custom Guide

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Summary of Contents for UC912E

Page 1: ...Notices Information 1 Htek IP Phones UC912E User Manual Version 2 0 4 4 45 Jun 2018...

Page 2: ...a user manual No parts shall have the right to alter modify or use as commercial means without prior written permission from Nanjing Hanlong Technology Co LTD Safety Instructions Touse the Phone plea...

Page 3: ...e FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy a...

Page 4: ...egistration 13 Idle Screen 16 Getting Familiar with Your Phone 17 Hardware Components Preview 17 Icon Preview 19 LED Instruction 20 Power Indicator LED 21 Line LED Line Key set as Line 21 BLF or BLF L...

Page 5: ...meout 59 No Key Entry Timeout 60 Emergency Call 60 Label Scroll 61 Show Missed Calls 61 Auto Logout Time 62 Reboot in Talking 62 Detect IP Conflict 62 Redial Mode 62 Keypad Lock 63 Suppress DTMF Displ...

Page 6: ...ist 88 Voice Message 89 Direct Pickup 91 Group Pickup 92 Call Park 93 Intercom 94 Intercom Barge 95 DTMF 96 Prefix 97 Local Group 98 XML Group 99 LDAP 100 XML Browser 100 Broadsoft Group 101 Conferenc...

Page 7: ...screen blank 133 Why does the phone display Network Unavailable 133 Why can t I get a dial tone 133 Where to set the tone 133 How to download XML Configuration 134 How to Import Trusted CAcertificate...

Page 8: ...8 Getting Started Getting Started Packing List The package contains the following parts please check if all the items are notmissed 1 The phone device 2 The footstand 3 Handset...

Page 9: ...9 Getting Started 4 Headset cord 5 Power adapter 6 Ethernet cable 7 Quick installation reference...

Page 10: ...Getting Started 10 Phone Installation 1 Attach the Foot stand 2 Connect the Handset and optional Headset...

Page 11: ...matic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen will display Booting And then show Initializing during the initializati...

Page 12: ...The information of phone status includes Information e g Model IP MAC Firmware Hardware Network e g WAN Type IP Mask LAN Type Gateway DNS Account e g register status of accounts To view the phone sta...

Page 13: ...esired account 3 Select Enable for Account active 4 Select the desired profile of the account and enter the Profile fill the SIPServer 5 Fill the SIP User ID Authenticate ID 6 Fill the Password and Na...

Page 14: ...will find Pressing 0 you will find Pressing you will find Pressing you will find To register via web interface 1 Login Web interface and Click Profile Basic 2 Fill the Primary SIP Server and other pr...

Page 15: ...enticate Password and other account information 9 Click to save the configuration Note 1 All fields with must be filled If changed it requires a phone restart 2 Account Status says the account registe...

Page 16: ...This area shows the four line key labels Line keys are also can be used as other function keys For more information you can 3 Line Keys refer to Line Keys This area shows the soft key labels The defau...

Page 17: ...indicate the power status The phone supported up to 2 accounts 1 Steady green idle interface during a call 2 Blink red a call incoming Labels automatically to identity their context sensitive feature...

Page 18: ...3 BLF 4 BLF List 5 Voice Mail 6 Direct Pickup 7 Group Pickup 8 Call Park 9 Intercom 10 DTMF 11 Prefix 12 Local Group 13 XML Group 14 XML Browser 15 LDAP 16 Network Directories 17 Conference 18 Forward...

Page 19: ...soft Group Speaker Press this button to place a call in hands free mode Redial To dial the previous dialed number To act as send key To decrease the volume Volume To increase the volume Alphanumeric k...

Page 20: ...Headset mode Mute Forward Do Not Disturb SRTP Received calls Dialed Calls Missed calls Forward calls LED Instruction This part mainly instructs the LED status The Power LED Status describe on the pre...

Page 21: ...scription Steady Green Hold Steady Green Off hook or during a conversation Blinked red Ringing Off Idle status BLF or BLF List Key LED Line Key set as BLF LED Status Description Steady Green Idle stat...

Page 22: ...s when a member of the SCA group in public hold status Blinked green every 500ms a member of the SCA group in progressing status Stay red Other member of the SCA group s led status when a member of th...

Page 23: ...guration settings In many instances it is possible to use both the phone user interface and the web user interface to operate the phone and change settings However in some instances it is only possibl...

Page 24: ...Level Font Size Advanced Setting Accounts Network Phone Setting Auto Provision Others Factory Function System Restart Device Reboot Pcap Feature Line Key Function Overview Line Speed Dial BLF BLF Lis...

Page 25: ...Familiar with Your Phone Local Group XML Group XML Browser LDAP Network Directories Conference Forward Transfer Hold DND Redial Call Return SMS Record URL Record Paging Group Listening Public Hold Pr...

Page 26: ...26 Getting Familiar with Your Phone Hot Desking ACD Zero Touch URL Network Group Multicast Paging Group Call Park CallPark Retrieve Pull Call Shared Line Broadsoft Group...

Page 27: ...IP address Press Menu Status Information 2 Input the IP Address in the web browser 3 Input the user name default is admin password default is admin 4 Login successfully Note The PC and phone should be...

Page 28: ...1 Press Menu Settings Advanced Setting password default admin Phone Setting Set Password 2 Enter the current PWD password new password and confirm the new password 3 Press Save soft key or to save th...

Page 29: ...s may not be available for selection The available languages depend on the language packs currently loaded to the IP phone Screen Saver There are two types of screen saver Backlight off Time Logo To e...

Page 30: ...ng Preference 2 Tochoose the Time out as 1 min or 2 5 10 30 minute 3 Toselect the screen Type as Logo only or time logo 4 Click SaveSet to save the configuration To Disable screen saver via Web interf...

Page 31: ...u Settings Basic Setting Gray level 2 Press and or press Info Switch soft key to Choose the level from 1 to 20 3 Press or Save soft key to save the selected configuration Time and Date The time and da...

Page 32: ...to change between 12 Hour or 24 Hour 3 Press and or press Info Switch to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to save the configuration...

Page 33: ...Basic Features Configuration 33 To change the Time Zone and Date Display Format via Web interface 1 Setting Date Time 2 Select the necessary one 3 Press to save the configuration...

Page 34: ...via Web interface 1 Setting Date Time SIP Date Override Time 2 Select Yes or No for SIP Date Override Time 3 Click to save the configuration To change the Account via Web interface 1 Setting Date Tim...

Page 35: ...ight Saving Time via Web interface 1 Setting Date Time Daylight Saving Time 2 Select Disable or Enable or Auto for Daylight SavingTime 3 Click to save the configuration Note If the IP Phone cannot obt...

Page 36: ...n The DST can be adjusted automatically from the time zone configuration Typically there is no need to change this setting LED Status Setting The LED Status setting mainly defines the power indicator...

Page 37: ...ly If your phone cannot contact a DHCP server for any reason you need to configure a static IP address manually When switch DHCP Static IP and PPPoE to each other or change the Static IP on webpage it...

Page 38: ...e 2 Enter the parameters IP Netmask Gateway Pri DNS primary DNS Sec DNS secondary DNS in the corresponding fields 3 Click Save and restart the phone 4 Press the Save soft key to accept the change or t...

Page 39: ...k via Web interface 1 Click Network Basic IPv4 setting 2 Select the desired Type DHCP Static or PPPoE 3 Filled the necessary information 4 Click the SaveSet and restart the phone IPv6 If you set IP Mo...

Page 40: ...or Internet Port 3 Click for the setting To configure DHCP via Phone interface 1 Press Menu Settings Advanced Setting password admin Network WAN Port IPv6 DHCP mode 2 Click Save and restart the phone...

Page 41: ...and restart the phone IPv4 IPv6 If you set IP Mode to IPv4 IPv6 IP phone will support both IPv4 and IPv6 address The settings of DHCP Static and PPPoE are same as above To configure IPv4 IPv6 via Pho...

Page 42: ...ormance For more information about these parameters contact your system administrator PC Port Two modes for PC port bridge and router To configure PC Bridge via Phone interface 1 Press Menu Settings A...

Page 43: ...a Web interface 1 Click Network PC Port 2 Select As Bridge 3 Click and restart the phone To configure Router via Web interface 1 Click Network PC Port 2 Select As Router 3 Fill the IP address and othe...

Page 44: ...up to 1000 contacts A To add contacts list into local directory To add contacts manually 1 Press Menu DIR Contacts 2 Press Add soft key 3 Enter the necessary information as Name Phone number 4 Press S...

Page 45: ...nformation 3 Press and then press button B To add contacts into blacklist To add blacklist manually via Phone interface 1 Press Menu DIR BlackList 2 Press Group soft key 3 Press Add soft key 4 Enter t...

Page 46: ...t or export the contact list via Web interface To import an XML file of contact list via Web interface 1 Click on Directory Directory 2 Click Choose file to select a contact list file file format must...

Page 47: ...webpage and click Directory Remote Phone Book 2 Fill the path of the remote file in the Phone Book URLfield For example http 192 168 0 106 Phonebook Remote_Phonebook remotephonebook xml 3 Fill the Na...

Page 48: ...ion b For example cn when the name prefix of the cn of the contact record matches the search criteria the record will be displayed on the IP PHONE LCD 3 Fill LDAP Number Filter This parameter specifie...

Page 49: ...LDAP Key via Web interface 1 Click Function Keys Line Key choose Line Key 2 for example 2 Select LDAP in the Type field 3 Click to save the configuration To Configure LDAP Key via Phone interface 1 Pr...

Page 50: ...displayed on the LCD within 5 seconds To search contact in Local contacts 1 Click the Directory soft key on Idle interface 2 Click the button and select the Local contacts list 3 Click the More soft...

Page 51: ...k the call history dial a call add a contact or delete an entry from the call history list You should enable the history record feature in advance To enable the history record feature via Phone interf...

Page 52: ...from the call history list via Phone interface 1 Press the History soft key 2 Press Right or Left Key to switch among All Calls Missed Calls Received Calls Dialed Calls and Forwarded Calls 3 Press th...

Page 53: ...asic Features Configuration 53 To dial a call from Call History via Web interface 1 Click Directory Call History 2 Select the desired history item and click TelNumber 3 Then the call is dialed on phon...

Page 54: ...tory Local History 2 Press and to select the targeted one 3 Press the Send soft key or or or the corresponding line key Audio settings Ring Tone You can adjust the type and volume of the ring tone To...

Page 55: ...guration To configure Distinctive Ring Tone via Phone interface 1 Press Directory 2 Select the target contact 3 Press Detail soft key to edit the contact 4 Press and to select the wanted Ring Tone for...

Page 56: ...iguration 56 Volume You can adjust the volume for the phone by the volume keys and To adjust the Ring tone volume via Phone interface 1 Option 1 Press and on the idle page 2 Option 2 Press and during...

Page 57: ...ust the speaker Volume via Phone interface Press and during a call in speaker mode Voice Mail Tone This option can set whether to play the beep for phone s voice mail 1 Click the Setting Preference 2...

Page 58: ...rns the way this phone processes the inputs received from your phone keypad This phone supports dial plan with following accept digits 1 2 3 4 5 6 7 8 9 0 Grammer Description x any digit from 0 9 xx a...

Page 59: ...t means that when you entry the number which matching with dial plan it will dial out automatically after some time when you stop enter the number To configure Dial Now Timeout via Web interface 1 Cli...

Page 60: ...d have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistance when required The emergency telephone number may differ fro...

Page 61: ...l Another approach is to set the labels to long label mode To configure Label Scroll via Web interface 1 Click the Setting Preference 2 Select Enable or Disable for Label Scroll 3 Click for the settin...

Page 62: ...Setting Preference 2 Set Enable or Disable for Reboot in Talking 3 Click for the setting Detect IP Conflict LCD can display message when IP conflict 1 Click the Setting Preference 2 Set Enable or Dis...

Page 63: ...ation To disable Keypad Lock via Phone interface 1 Press Menu Settings Advanced Setting Password admin Phone Setting Lock 2 Press and key or Info or Switch to change to choose Off 3 Press Save or OK k...

Page 64: ...e 2 Select On or Off for Suppress DTMF Display 3 Click for the setting Suppress DTMF Display Delay In order to ensure safety in Call process you can choose whether to hide DTMF 1 Click the Setting Pre...

Page 65: ...atures settings Action URL To configure action url via Web interface 1 Click Setting Action URL 2 Filled the needed value in the necessary blank 3 Click to save the setting Click Action URL for more h...

Page 66: ...ing To configure Soft key via Web interface 1 Click Setting Softkey Layout 2 Select Enable for Custom Softkey 3 Select Call States 4 Select the feature form the disable key to enable key field by move...

Page 67: ...ck by press more Programmable Key For the default keys as Soft keys Navigation keys and so on you can define them as some specific feature and it works only on the idle page To configure Programmable...

Page 68: ...all by Headset 1 Press the light is Green 2 Enter the desired number 3 Press or or press the Send soft key then the call is sending Using headset to place and answer calls for all time 1 Click webpage...

Page 69: ...among Headset Handset or Free speaker mode Making two calls with one line and one account 1 Press a line key and dial phone number then make a call 2 Press Hold soft key and then press New Call soft...

Page 70: ...n 1 Press directly 2 Option 2 Press Answer soft key 3 Option 3 Press the Line key flashes red Moreover some other action can be done by soft key when the call is coming 1 Press the Reject soft key to...

Page 71: ...ng Auto Answer Enable auto answer feature you will answer all incoming callautomatically To enable Auto Answer via Web interface 1 ToClick Profile Advanced 2 Tochoose Yes for the Auto Answer 3 Toclick...

Page 72: ...ld a call under headset mode 1 Press Hold soft key to hold the current call 2 Press Resume soft key to resume the call on hold To hold a call during the speaker mode 1 Press Hold soft key to hold the...

Page 73: ...ders must support transfer across SIP domains Blind transfer will usually use the primary account SIP profile Semi Attended Transfer 1 Press the Transfer soft key during the conversation the call is o...

Page 74: ...Three Way conference 1 Setting Preference Three Way Call Release Type Transfer 2 A place a call to B B answer A place a call to C again C answer A press the Conference soft key then A B and C will es...

Page 75: ...sends BYE to the server to release the transferred call 1 NOTIFY with 200OK After receiving REFER request sended by the phone server will send NOTIFY to the phone and the phone response 200OK this is...

Page 76: ...a conference and now this is 3 way conference 6 A press the Conference soft key the current 3 way conference is placed on hold 7 A enter the number of D and then press Send soft key or 8 D answer the...

Page 77: ...rward always forward busy forward and no answer forward and dynamic forward To configure static forward To configure always forward With this feature all incoming calls will forward immediately to con...

Page 78: ...wer Forward 2 Press and or press Info Switch soft key to select the enable choice 3 Enter the Forward Tonumber and After Ring Times 4 Press or Save soft key to save the configuration When the Forward...

Page 79: ...choice 3 Press or Save soft key to save the configuration To cancel the forward feature via Web interface 1 Setting Features 2 Click Off for the Always Busy No Answer 3 Click to save the configuratio...

Page 80: ...you received To configure the Call Return via Phone interface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key2 for example 2 Press and or press Switch soft key to select the C...

Page 81: ...re the Call Back via Web interface 1 Click Setting Features Callback 2 Fill the Callback phone number 3 Click to save the configuration Call Waiting Tone 1 Click Setting Features 2 Select Call Waiting...

Page 82: ...Call filed 3 Enter the Call On Code optional Call Off Code optional 4 Press or Save soft key to save the configuration To cancel anonymous call feature 1 Press Menu Features Anonymous Call Account ID...

Page 83: ...ion Call Mute When you use the Mute feature the other parties will not hear your voice while you can hear their voice Call mute applies to all modes handset headset and speakerphone To mute the call d...

Page 84: ...line auto dial via Web interface 1 Setting Features 2 Fill the number in the Hotline Number and Hotline Time out 3 Click to save the configuration Delete the hotline number and save the configuration...

Page 85: ...Redial Interval 4 Fill the number 1 300 times for the Auto Redial Times 5 Click to save the configuration Function Keys Features Settings Line It works same as Line keys To configure Line Feature via...

Page 86: ...Key2 for example 2 Press and key to select the Speed Dial in the Type field 3 Enter the targeted Number 4 Press or Save soft key to save the configuration Then the selected Line Key will work as Spee...

Page 87: ...teady red To configure a BLF key by phone 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key2 for example 2 Select the targeted Line Key 3 Press and or press Switch soft key to se...

Page 88: ...ystem administrator BLF blink Turn this option on to make the BLF icon blink when the monitored extension is talking After setting the BLF key do not need to restart the phone BLF List To configure BL...

Page 89: ...the BLF List in the Type Field 3 3 Select Account 3 4 Click SaveSet to save the configuration and then restart the Phone For more information please check BLF list Note on www htek com web Voice Messa...

Page 90: ...he desired voicemail feature codes in the Value field 4 Fill the Label name to be displayed on LCD 5 Select the Account 6 Click to save the configuration To configure a Voice mail key by Phone interfa...

Page 91: ...2 Follow the voice prompt to listen to voice mail To view the voicemail via Phone interface Press Menu Messages Voice Mail View VoiceMail The LCD screen displays the amount of new and old voice mails...

Page 92: ...Direct Pickup 3 Enter the desired phone number in the Value field 4 Select the Account 5 Click the button to save the configuration Group Pickup With this feature you can pick up the specified group...

Page 93: ...ed Line Key and select Group Pickup in the Type 3 Enter the group pickup code or the direct pickup code followed the desired phone number in the Value field 4 Select the Account 5 Click the to save th...

Page 94: ...in the Value field 4 Select the Account 5 Click the button to save the configuration For More information for Call Park please see Call park note onwww htek com Intercom When use the intercom feature...

Page 95: ...3 Enter intercom codes followed by desired number in the Value field 4 Select the Account 5 Click the button to save the configuration If you want to achieve the intercom feature you must enable the A...

Page 96: ...conversation Touse this feature you should sure that the DTMF Tone is on To configure the DTMF via Web interface 1 Click Setting Preference 2 Select On for Keypad DTMF Tone 3 Click the button to save...

Page 97: ...hen you don t input 9 press the key and 9 will display on the LCD interface To configure the Prefix via Phone interface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key2 for exa...

Page 98: ...ace 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key2 for example 2 Press and key to select the Local Group in the Type field 3 Press or Save soft key to save the configuration...

Page 99: ...eatures Function Keys Line Keys as Function Keys Line Key2 for example 2 Press and key to select the XML Group in the Type field 3 Press and key to select the Account ID 4 Press or Save soft key to sa...

Page 100: ...the configuration To configure the LDAP via Web interface 1 Click Function keys Line Key 2 Select the desired Key and select LDAP in the Type 3 Click the button to save the configuration XML Browser...

Page 101: ...a Web interface 1 Click Function keys Line Key 2 Select the desired Key and select Xml Browser in the Type 3 Fill the access URL for xml browser e g http 192 168 0 62 xmlbrowser text xml 4 Click butto...

Page 102: ...P Phone supports up to 5 way conference You are allowed to configure the programmable key to be used as a conference key This key works same as To configure the Conference via Phone interface 1 Press...

Page 103: ...o select the Forward in the Type field 3 Enter the Number to forward to 4 Press or Save soft key to save the configuration To configure Forward via Web interface 1 Click Function keys Line Key 2 Selec...

Page 104: ...e the configuration Hold The key can be configured as a hold key You can use this key to hold and resume a call during the conversation To configure the Hold via Phone interface 1 Press Menu Features...

Page 105: ...e Group listening via Web interface 1 Click Function keys Line Key 2 Select the desired Key and select Group Listening in the Type 3 Click the button to save the configuration DND If the key is config...

Page 106: ...able DND feature Press the DND soft key again and then there is no DND icon on the LCD Redial If the key is configured as Redial key you can redial the last placed call from the IP Phone To configure...

Page 107: ...ount in the From field from which account the SMS sent 5 Enter the target number in the Tofield to which account the number sent 6 Press the Send button Set SMS Line Key To configure the SMS via Phone...

Page 108: ...nterface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key2 for example 2 Press and or press Switch soft key to select the Record in the Type field 3 Press or Save soft key to sa...

Page 109: ...ord via Web interface 1 Click Function keys Line Key 2 Select the desired Line Key and select URL Record in theType 3 Fill the Value 4 Click the button to save the configuration Paging With this featu...

Page 110: ...f the conversation there are two types of hold Public Hold and Private Hold When a member of the group places the call on public hold the other users of the SCA group will be notified of this by the r...

Page 111: ...guration To configure the line key as line via Web interface 1 Click Function keys Line Key 2 Select the desired Line Key and select Line in the Type 3 Enter the Value 4 Enter the Label 5 Select the A...

Page 112: ...c Hold in the Type 3 Click the button to save the configuration Private Hold The key can be configured as a private hold key During a conversation all members belonging to that particular SLA group ca...

Page 113: ...re not in the office at the same time or not in the office for a very long time which means their personal offices are often vacant consuming valuable space and resources You can use Hot Desking on th...

Page 114: ...all servers For more information contact your system administrator ACD ACD feature is often used in offices for customer service such as call center The ACD system handles large volumes of incoming ca...

Page 115: ...ministrator Zero Touch You can use this key feature to configure auto provision and network parameters quickly This feature is supported on the version 1 0 3 82 or later To configure the zero touch vi...

Page 116: ...uncements to people within the multicast group You can configure a multicast paging key or a paging list key on the phone which allows you to send a Real Time Transport Protocol RTP stream to the pre...

Page 117: ...the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web userinterface Paging Barge The paging barge parameter defines the pr...

Page 118: ...3 Select the desired value from the pull down list of Paging Priority Active 4 Enter the multicast IP address es and port number e g 224 5 6 20 2000 which the phone listens to for incoming RTP multica...

Page 119: ...ority 3 Choose the Use HeadSet or Speaker Headset from Ringer Device For Headset option 4 Press the save button to save the configuration To configure the headset mode via Web interface 1 Login the ph...

Page 120: ...to Pair the Bluetooth Headset to the Phone Open the Bluetooth pairing mode on Bluetooth headset 1 Turn on the Bluetooth headset 2 Long press the multifunction key on the Bluetooth headset until the i...

Page 121: ...essfully you will see the Connect Success and connected successfully icon If you want to disconnect with this Bluetooth device you can press the Enter button then press the Disconnect button If you wa...

Page 122: ...Calls How to answer an incoming call With the Bluetooth headset paired press the multifunction key on the Bluetooth headset to answer an incoming call How to adjust the earphone volume during a call W...

Page 123: ...networks will display in scanning list on the LCD screen The Wi Fi feature can be configured in two different ways Manual and Provision Manual Wifi can be manually configured by phone so that users c...

Page 124: ...e scan button to scan the wireless network 4 You can press the Detail button to view a wireless network s detail information 5 Choose desired wireless network and then press the Connect button 6 You m...

Page 125: ...ess network via Phone interface 1 Find Menu then navigate as follows Menu Settings Basic Setting Wi Fi The Storage Network 2 Press the Disconnect button to disconnect this wireless network How to Manu...

Page 126: ...eature via Phone interface 1 Find Menu then navigate as follows Menu Settings Basic Setting Wi Fi 2 Press the Switch button to turn off Wi Fi feature 3 Press the Save button to save the configuration...

Page 127: ...able you can enable the Wi Fi feature But you have to disable the Wi Fi feature if you want to use the wired network Wi Fi that is designated by the server will override the user defined Wi Fi Upgrade...

Page 128: ...via Web interface 1 Click Management Tools 2 Click Start and then operation the phone 3 When finish the operation click Stop and then click Export 4 Then you ll get the Pacp captures System Log To do...

Page 129: ...d users can choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server Then setup HTTP server 2 Unzip the firmware file and put all of them under the root fm di...

Page 130: ...them into the UC912E s SDRAM During this stage the UC912E s LEDs will blink fastly until the checking downloading process is completed Upon verification of checksum the new code image will then be sa...

Page 131: ...nment To upgrade manually via the Web configuration interface 1 Click Management Upgrade 2 Click Management Upgrade 3 Click Choose file or the blank 4 Select the firmware fw912E rom and then click Con...

Page 132: ...Upgrade 132 To Restore a configuration file 1 Click Management Configuration Configure File 2 Select the xxx bin or xxx xml file and then Click the or then IP Phone will reboot...

Page 133: ...able is not loose Ensure that the switch or hub in your network is functioning well If the problem still persists contact your system administrator for more information Why can t I get a dial tone To...

Page 134: ...134 Troubleshooting How to download XML Configuration Click Management Configuration How to Import Trusted CA certificate Click Management Trusted CA...

Page 135: ...ease click VLAN Note VLAN Notes including 1 Voice VLAN 2 Major Benefits of Using VLANs 3 VLAN discovery method on Htek ip phones 4 LLDP Feature on Htek IP Phones 5 Supported TLVS of IP Phones 6 Config...

Page 136: ...How to Make Ringtone How to use Open VPN Click Open VPN note Provisioning Guide on Free PBX Click Set Auto Provision on FreePBX Redundancy Server Click Redundancy Server How to Use Auto Provision Pho...

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