HTC Neon Page 1 Service Manual Download

Page: 1 / 88

Doc. No.

DOC- 00036367

REV.

Issued Date

1/12/2007

A06

Revised Date

11/19/2008

Doc. Title

Neon Service Manual

Page

1 of 88

HTC CONFIDENTIAL

SM-TP002-0706

HTC Corporation

Neon

Service Manual

HTC Proprietary

Confidential Treatment Requested

Rev. A06

Summary of Contents for Neon

Page 1: ... REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 1 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Neon Service Manual UHTC Proprietary Confidential Treatment Requested Rev A06 ...

Page 2: ... assembly process PSE Ares_Chang MV A03 2008 06 12 4 Update chapter 10 RF Antenna SPEC add Neon C K U type 2 Revise chapter9 2 Level 2 5 add description 3 Revise chapter2 1 72H02289 00M instead of 72H00765 01M 4 Add chapter9 1 repair code PSE Kent_Wu MV A04 2008 07 04 1 Update 5 1leakage jig type 2 Update Neon K and Neon T12 antenna spec 3 Update 8 1 Agency label for JP 4 Update Assembly screw par...

Page 3: ...UPGRADE THRU RUU RE FLASH UPGRADE UTILITY 33 3 2 ROM IMAGE UPGRADE THRU SD CARD 37 4 DIAGNOSTIC PROGRAM 39 4 1 LIST OF DIAGNOSTIC WINCE TEST ITEMS 39 5 POWER MEASUREMENT TEST 51 5 1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE 51 5 2 BATTERY RUNDOWN TEST PROCEDURE 55 6 COSMETIC INSPECTION CRITERIA 59 6 1 CLASSES DEFINITION OF INSPECTIVE AREA 59 6 2 DISPLAY INSPECTION 60 6 3 MAIN UNIT INSPECTION 61 7 ...

Page 4: ...ure After reading this chapter you will learn how to perform the ROM image re flesh by using RUU and SD Card Also you can find the steps of enter the boot loader mode z Chapter 4 DIAGNOSTIC PROGRAM After reading this chapter you will learn z How to use the diagnostic program to perform unit function test z How to test some functions in Windows Mobile mode ex WLAN Bluetooth and USB etc z Chapter 5 ...

Page 5: ...PRS GSM Function Internal antenna Dual mode HSDPA UMTS 800 2100Mhz dual band for Japan and GSM GPRS EDGE Quad band 850 900 1800 1900Mhz HSDPA UMTS 800 830 840MHz 875 885MHz NTT DoCoMo 2100 1920 1980MHz 2110 2170MHz GSM GPRS EDGE 850 824 849 869 894MHz 900 880 915 925 960MHz 1800 1710 1785 1805 1880MHz 1900 1850 1910 1930 1990MHz HSDPA UMTS 3GPP Release 5 compliant UE category 6 3 6Mbps peak rate C...

Page 6: ...ds free button Long Press during the call Hands free On Off End Key lock button Messaging Inbox button Left button Dialing pad area Volume Up Button position left side Quick Press Volume Up Long Press Voice Recording Volume Down Button position left side Quick Press Volume Down Long Press Voice Command Camera capture button position right side 2 step camera button Smart Launcher button Grid menu L...

Page 7: ...transfer profile PAN personal area networking profile HTC 11 pin mini USB Connector USB 2 0 Client with Full Speed Audio Jack Support USB charging and synchronization H2W Micro SD 1 8 3V USIM SIM card slot External RF connector with cover Power Docomo Battery Removable and Rechargeable Lithium ion or Lithium polymer battery 1000mAh HTC Travel Charger Charging time 3 hours DoCoMo Aladdin Adaptor Ch...

Page 8: ... 200 Inbox 3 in 1 stylus 3 5 mm Audio Adaptor with Microphone plus 3 5mm stereo headset HS U110 Wired Remote Controller RC W100 Wired Remote Controller with Earphone RC E100 Mono Bluetooth Headset BH M100 Mono Bluetooth Headset BH M200 Stereo Bluetooth Headset BH S100 Bluetooth Keyboard Y Cable 11 pin to 5pin 6pin Y Cable 11 pin to 5pin 3 5 mm Audio Jack 4 in 1 multifunction audio cable Car Charge...

Page 9: ... AMR NB WB M4A SP Midi DirectShow Filters for WMP Video Video Playback format H 263 MPEG4 WMV Motion JPEG AVI H 264 Min 30 fps decoding for H 263 MPEG4 H 264 QVGA resolution Combined Bit Rate 64Kbps playback Picture Enhancement for Pictures Videos Graphics JPEG GIF87a GIF89a PNG WBMP Video Thumbnail Preview H 263 MPEG4 Motion JPEG AVI and WMV H 264 3G 324M Video Telephony ZIP Smart Dialing MMS Cli...

Page 10: ...in Audio Booster Audio Manager Ringtone Trimmer Podcast RSS Reader Magic Lyric TBD Voice Recorder AMR only Streaming Media Player A 3GPP PSS based client solution Support RTSP RTP based streaming protocol Support Live broadcast on Demand Streaming Launched from Internet Explorer Mobile Linear Animated menu Personalization of the presentation Music Player Window Media Player Music Player Home Scree...

Page 11: ... Doc No DOC 00036367 REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 11 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 1 2 Product overview ...

Page 12: ...irectional control up down left or right to move through menus and program instructions carry out the selection by pressing the center button END Press to end a call or to return to the Today screen Press and hold to open the Quick List where you can choose an action to do In the Quick List touch Setings or tap Start Settings System tab Long Press End Key to set the behavior when pressing and hold...

Page 13: ...2008 Doc Title Neon Service Manual Page 13 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Back panel 2 Megapixel Camera Back Cover Remove to install the SIM card and battery Speaker Self portrait Mirror Use it when taking self portrait shots Bottom panel Microphone ...

Page 14: ...tereo headset Provides a volume control slider and a Send End button Press the Send End button to pick up a call or put a call on hold press and hold the button to end the call 4 AC adapter Recharges the battery 5 USB Sync cable Connects your device to a PC and synchronizes data 6 Extra stylus Use to tap items onscreen 7 User manual and ReadMeFirst References for using your device 8 Pouch Acts as ...

Page 15: ... Doc No DOC 00036367 REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 15 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation ...

Page 16: ... Doc No DOC 00036367 REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 16 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation ...

Page 17: ...of your device and then use the stylus to press the RESET button Your device restarts and displays the Today screen Hard reset You can also perform a hard reset also known as a full reset A hard reset should be performed only if a normal reset does not solve a system problem After a hard reset the device is restored to its default settings the way it was when you first purchased it and turned it o...

Page 18: ...nstalled programs and or user data have been backed up before a hard reset is performed Important If Encrypt files placed on storage cards is or was enabled before then backup all files from the storage card before using Clear Storage hard reset or updating the ROM system software Otherwise you will no longer be able to access the encrypted files on the storage card Use ActiveSync or Windows Mobil...

Page 19: ...isassembling and Assembling Procedure 2 1 Disassembling procedure Tools needed for Assembling and Disassembling 1 Philip Screw Driver 0 2 Torx Screw Driver type T6 3 Special Made Plastic Stick 4 ESD bracelet 5 Plastic type tweezers 6 Lens Cleaning Tissue 7 Air gun 8 Clean environment Power off the device before removes the Battery cover Take off the Stylus Remove the Battery ...

Page 20: ... TY 2 9 Lower SCREW Black Device 72H02288 00M M1 6 4 Q TY 2 White Device 72H02288 01M M1 6 4 Q TY 2 1 Use the flat plastic stick to insert into the Gap to release the antenna hooks 2 Unfasten the screw at the location indicated 9 SCREW 72H02289 00M Q TY 2 Use the plastic to slide through the gap of housing to release the hooks Take off the speaker from Housing D NOTE The speaker can t reuse If dam...

Page 21: ...11 19 2008 Doc Title Neon Service Manual Page 21 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Unfasten the 2 screws on M B 9 SCREW 72H01129 00M Q TY 2 T1 2 2 4 Remove the main board Peel off the camera gasket and disconnect the main camera Remove the keypad ...

Page 22: ...2 0706 HTC Corporation Unfasten the screws on Housing C 9 SCREW 72H02287 00M M1 6 1 4 Q TY 4 Remove the Housing C Unfasten the screws on B cover 9 Upper SCREW 9 Black Device 72H02289 00M Q TY 2 9 White Device 72H00765 02M Q TY 2 9 Middle SCREW 77H02569 00M M1 6 3 Q TY 2 9 Lower SCREW 77H02246 00M 9 M1 6 5 Q TY 2 Disassemble the receiver cover ...

Page 23: ...08 Doc Title Neon Service Manual Page 23 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Disassemble the Hinge by plastic stick as indicated direction Remove the SD Door Cover Unfasten the screw on Housing 9 SCREW 72H01129 00M T1 4 2 4 Q TY 1 Disconnect the sliding FPC ...

Page 24: ... Page 24 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Remove the Tape Release the lock to take off 2nd Camera module Remove the upper side of Rigid Flex Board 1 Release the LCD connector 2 Disconnect the touch panel FPC 3 Unfasten the screw from Rigid Flex Board 9 SCREW 72H00934 00M M1 6 2 Q TY 1 ...

Page 25: ...9 2008 Doc Title Neon Service Manual Page 25 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 1 Remove the MIC Rubber 2 Take off the Rigid Flex Board Take off the NAVI key Remove the receiver from the bezel Disassemble the LCD by plastic stick as indicated direction ...

Page 26: ...REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 26 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Separate the LCD from the display upper cover The Disassemble process is done ...

Page 27: ...in exists Then assemble the LCD into bezel Warning Please apply air gun to clean the LCM casing surface in CLEAN ENVIRONMENT and ensure no dust or particle inside before assemble into bezel Assemble the Receiver into receiver slot Assemble the NAVI key into bezel 1 Assemble the Rigid Flex Board and MIC rubber 2 Fasten the screw on the Rigid Flex Board 9 SCREW 72H00934 00M M1 6 2 Q TY 1 NOTE PLEASE...

Page 28: ...706 HTC Corporation 1 Connect the LCD FPC 2 Connect the touch panel FPC 3 Connect the sliding FPC with the Rigid Flex Board Fasten the screw on the Rigid Flex Board 9 SCREW 72H01129 00M T1 4 2 4 Q TY 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW Torque 0 8 0 1 kg cm LCD FPC Connect the 2nd camera module with Rigid Flex board Stick the Tape ...

Page 29: ...and assemble the right side of FPC Assemble the SD door cover Assemble the Hinge and receiver cover Fasten the screws on the Hinge 9 Upper SCREW 9 Black Device 72H02289 00M Q TY 2 9 White Device 72H00765 02M Q TY 2 9 Middle SCREW 77H02569 00M M1 6 3 Q TY 2 9 Lower SCREW 77H02246 00M M1 6 2 5 Q TY 2 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW Torque 0 6 0 1 kg cm Upper SCREW Middle SCREW Lowe...

Page 30: ...on Service Manual Page 30 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Assemble the Housing C Fasten the screws on the Housing C 9 SCREW 72H02287 00M M1 6 1 4 Q TY 4 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW Torque 0 8 0 1 kg cm Assemble the keypad Connect the FPC with M B ...

Page 31: ...2H01129 00M T1 4 2 4 Q TY 2 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW Torque 1 0 0 1 kg cm Assemble the Speaker into Housing D Assemble the Housing D into Device and then fasten the 2 screws at the location indicated 9 SCREW 72H02289 00M M1 6 3 5 Q TY 2 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW Torque 0 6 0 1 kg cm Attach the water sensitive label Water sensitive label 77H00488 00M...

Page 32: ...e the antenna cover into Device and then fasten the 4 screws at the location indicated 9 Upper SCREW 72H02289 00M Q TY 2 9 Lower SCREW Black Device 72H02288 00M Q TY 2 White Device 72H02288 01M Q TY 2 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW Torque 0 6 0 1 kg cm Insert the Stylus and Battery Assemble the battery cover The Assemble Procedure is Done You may perform the Function Test or the...

Page 33: ...upgrade thru RUU Re flash Upgrade Utility Connect device to PC I Setting and allow USB connections in Microsoft ActiveSync II Connect your device and desktop or laptop via USB cable III Check the pop up message from Microsoft ActiveSync when device is synchronized with PC Download ROM Image from SDO I Download OS image from SDO http htcscm10 htc com tw SDO II Un zip the file and execute RUU progra...

Page 34: ...poration RUU 1 III Read the pop up message form ROM update utility and select the I understand checkbox IV Click Next to proceed RUU 2 V Read the pop up message form ROM update utility to follow and perform the instructions and select the I completed checkbox VI Click Next to proceed RUU 3 VII Current image version confirmation VIII Click Update to proceed ...

Page 35: ...02 0706 HTC Corporation RUU 4 IX Double verify the ROM revision which you want to update before re flash procedure X Click Next to proceed RUU 5 XI Read the information from pop up message and the OS update procedure will takes 10 minutes long XII Click Next to proceed RUU 6 XIII You can see the update progress from your PC and in your device ...

Page 36: ...367 REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 36 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation RUU 7 XIV The OS upgrade is finished click Finish to close the utility ...

Page 37: ...0706 HTC Corporation 3 2 Rom Image upgrade thru SD card Download ROM Image from SDO I Download ROM image from SDO http htcscm10 htc com tw SDO II Un zip the image file Format SD card and copy image file to SD card III Select file system and format the SD card to FAT32 mode IV Copy image file XXX nbh to the micro SD card and rename to NEONIMG NBH ...

Page 38: ...SD Upgrade 1 V Turn the device power off and insert Diagnostic SD card VI Press and hold Power Camera button and Reset button to entry Boot loader mode VII Press Power button to start upgrade procedure SD Upgrade 2 VIII Reading source code from SD card Note This process will takes 10 mins please don t power off the device IX After finish press Reset button to reboot ...

Page 39: ... info 8 SD Card Test SD card Read Write test 9 Battery Test Battery info and charge discharge test 10 Show Flash Info Show flash information 11 Show RF Status Show Radio information 12 LED Test LED indicator test 13 Backlight Test Back Light adjust test 14 MR Sensor Test Keyboard slide Sensor test Run in Test 1 1 Hour 1 Hour Run in Test Press UP key Option 2 2 Hours 2 Hours Run in Test Press DOWN ...

Page 40: ...ostic SD card II Press and hold Power Capture button including Reset button and then enter Diagnostic mode III Using to select the test item and move to next page as well IV Select item Function Test to find the Function test menu Auto Test I Press the Action key to start the Auto test II It will perform the regular tests please follow the system instruction to do the test Display Test 1 RED GREEN...

Page 41: ... CONFIDENTIAL SM TP002 0706 HTC Corporation Display Test 2 BLUE WHITE pattern IV Press Action key to continue the next test pattern Display Test 3 BLACK Color bar pattern V Press Action key to continue the next test pattern Display Test 4 Straight Crabwise lines pattern VI Press Action key to continue the next test pattern ...

Page 42: ... Function test menu Touch Panel Test I Press Action key to select Touch Panel on Function test menu II Using Stylus to tap and follow the symbol at Center Up left Down left Down right position of the screen to perform the test III Press action key to exit and return to Function test menu Vibrator Test I Press Action key to select Vibrator on Function test menu Check the device if vibrating II Pres...

Page 43: ... the instruction on screen to perform the Button test III Press action key to exit and return to Function test menu RAM Test I Press Action key to select RAM on Function test menu II After test process pass It will exit and return to Function test menu Rom Checksum Test I Press Action key to select Rom Checksum on Function test menu II Inspect the Checksum and please check the value III Press acti...

Page 44: ...write SD card for testing III Remove the SD Card to exit and return to Function test menu Battery Test I Press Action key to select Battery on Function test menu II Plug In Out the AC Adapter to check the battery charging discharging status III Press action key exit and return to Function test menu Show Flash Info Test I Press Action key to select Show Flash Info on Function test menu II Please ch...

Page 45: ...o select Show RF Status on Function test menu II Please check the information III Press action key exit and return to Function test menu LED Test 1 I Press Action key to select LED on Function test menu II Follow the screen instruction to check the LED status III Press Action key to test next item LED Test 2 IV Follow the screen instruction to check the LED status V Press Action key to test next i...

Page 46: ...w the screen instruction to check the LED status VII Press action key exit and return to Function test menu Backlight Test I Press Action key to select Backlight on Function test menu II Press action key test next level Level3 Level2 Level1 Black screen III Press action key exit and return to Function test menu MR Sensor Test I Follow the screen instruction to close the slide keyboard ...

Page 47: ...rs on the Today screen when your device is connected to your desktop or laptop Camera Test I Tap Start Program Camera or Press Camera button to turn on the Camera II Make sure the device will present and enter the preview display III Check camera pre view and image quality IV Photo Test 1 Press Capture key 2 Press Capture key again 3 Tap Delete icon on the preview screen then Yes V Video Recording...

Page 48: ...er icon and choose My video 7 Tap and Hold on the clip and select Delete 8 Tap X and then X to exit Bluetooth Test 1 I Tap icon Comm Manager on the Today screen and turn on Bluetooth II Tap the icon Settings down right the corner of the screen and select the Make this device Checkbox III Press Action key to go next test pattern Bluetooth Test 2 I Tap Start Settings Connections Beam and select Rece...

Page 49: ... 3G connection Test I Tap Start Settings Connections Connections II Select Add a new modem connection III Key in random name for the first field and choose Cellular Line GPRS 3G as second field IV Tap Next and key in name of the access point carrier V Tap Next then key in the GPRS 3G account details then Finish VI Tap Manage existing connections then tap and hold on an existing connection Tap Conn...

Page 50: ...ig 1 V Execute Tools AudioTest Speaker Test Fig 2 Fig 3 VI Check Audio voice on this screen VII Execute Tools AudioTest Receiver Test Fig 2 Fig 4 VIII Check Receiver function on this page The receiver will give off 1k Hz sound that human can hear it by ear IX Execute Tools AudioTest Headset Test Fig 2 Fig 5 X Check Headset function including headset stereo function XI Execute Tools AudioTest Int R...

Page 51: ...TP002 0706 HTC Corporation 5 Power measurement test 5 1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board Equipment list 1 Control box 2 4 colors cable Cable A Red Cable B Yellow Cable C Green Cable D Black ...

Page 52: ...8 Doc Title Neon Service Manual Page 52 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation C 4 types Jig Jig A 4 pins Long Jig B 6 pins Short Jig C 4 pins Short Jig D 6 pins Long Equipment set up 1 Connect control box and jig through 4 colors cable Jig A Jig B Jig C Jig D ...

Page 53: ...rporation 2 Set up each button by row A D according to product specification Following is an example for NEON MADEL JIG TYPE Button set up matrix A B C D NEON A 0 8 0 0 It means press button A0 B0 C4 D0 3 Install jig to device the photo is for reference only Start testing 1 Turn on control box power button 2 Press Power button to turn on the Device A B C D ...

Page 54: ...er the criteria it means M B failed please replace M B for repair Sleep current test 5 After idle current checked Switch OFF the unit Unit is turn off and no display Sleep current value must under 1 7mA if over the criteria it means M B failed please replace M B for repair Conclusion If current consumption is passed at both of idle and sleep mode it means M B is GOOD If there is any item FAILED at...

Page 55: ... charge your unit to full capacity for battery until the green light is displayed before doing the test TEST PROCEDURE Connect device to PC I Setting and allow USB connections in Microsoft ActiveSync II Connect your device and desktop or laptop via USB cable III Check the pop up message from Microsoft ActiveSync when device is synchronized with PC Copy the Battery Rundown tool into the device IV M...

Page 56: ... Page 56 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Battery Rundown 1 VII Adjust the Backlight brightness into the maximum level on battery power Battery Rundown 2 VIII Disable Turn off backlight if device is not used for in Battery power Battery Rundown 3 IX Execute PowerDetect exe under WinCE ...

Page 57: ...TIAL SM TP002 0706 HTC Corporation Battery Rundown 3 X Set the Sleep as 1hour XI Set the Record as 2Mins Battery Rundown 4 XII After running 1 hour the test will be finished XIII Press the Power Button to turn on the power XIV Click ok to quit the program Battery Rundown 5 XV Test result is generated into the log file as PowerCap x ...

Page 58: ...7 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 58 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Battery Rundown 6 XVI Tag the log file to check the capacity Caution If the capacity is under 70 Please replace a new battery ...

Page 59: ...of defects S Distance from dot to dot 2 Inspecting distance 30 5cm Mechanical inspection angle 90 degrees LCM inspection angle 90 15 degrees Inspection time 5 secs per surface 3 Ambient illumination is to be 500 1100 lux 4 The inspection condition of Newton ring a Inspection distance 30cm Inspection time 5 sec Could check it after one hour b Ambient illumination is to be 500 1000 Lux Incandescent ...

Page 60: ...a is smaller than 7 7 square mm For 2 8 to 7 inch LCM the area is smaller than 10 10 square mm 6 2 Display inspection Inspection Defects Accept Level Level 1 Electrical Characteristic Defects 1 Bright Dots Single Red Green Blue 3 S 5mm Minor 2 adjacent 0 Minor 3 or more adjacent 0 Minor 2 Dark Dots Single Total Number 2 S 5mm Minor 2 adjacent 0 Minor 3 Dark or Bright lines 0 Minor 4 All Allowable ...

Page 61: ...Main unit inspection 6 3 1 Cosmetic inspection generic spec 1 Exposure of substratum is not acceptable for peeling Area 4 is included If not exposure of substratum please check by SPEC of dot or scratch Area 4 is not included 2 Logo may not have blurred or double print the peeling on logo is not acceptable 3 The character printing of main unit does not allow bad printing scratch dirty lacquered pe...

Page 62: ...ric ME parts 0 4 mm 3 Slider gap between B and C part Slider gap between B and C part 0 9 mm 4 Stylus If necessary Stylus assembly protruding loose missing falling and deformed is not allowed 5 outlook dimension spec Device thickness 18 05mm 0 4mm 0 1mm 6 Others refer to production release spec Others refer to production release spec Step inspection Description Accept criteria 1 Step between matin...

Page 63: ...cratch L 3mm W 0 2mm N 3 MI Class C Label area don t care Exposure of substrate do not accept Scratch L 10mm W 0 4mm N 5 S 5mm MI Contamination dot Granule dot Cave granule Description Accept criteria Class A D 0 5mm N 2 S 15 mm Ignored if D D 0 15mm MI Class B Total D 0 6mm N 4 S 15 mm Ignored if D D 0 25mm MI Class C D 0 9mm N 4 S 10 mm MI Burr etc Description Accept criteria Burr Don t accept h...

Page 64: ... TP002 0706 HTC Corporation Bright mark Description Accept criteria Class A L 2 5mm W 0 25mm N 3 MI Class B L 3 0mm W 0 25mm N 4 MI Class C L 3 0mm W 0 3mm N 5 MI Lint Description Accept criteria Class A L 3mm W 0 2mm N 2 S 5 mm MI Class B L 5mm W 0 3mm N 3 S 5 mm MI Class C L 10mm W 0 3 mm N 3 MI This definition is not applicable to LCM ...

Page 65: ...rt again whether the symptom could be duplicated with another unit 2 Touch Panel Does Not Respond to Screen Tap 1 Check the connection of LCM FPC cable whether is properly connected 2 Try to cold boot the unit then perform screen tap again 3 Try with another LCM 4 Try with another Main Board 5 Replace LCM if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified ...

Page 66: ...er the symptom could be duplicated 5 Back Light Does Not Turn ON OFF 1 Check the connection of LCM FPC whether is properly connected 2 Try to re flash the ROM code 3 Try with another LCM 4 Try with another Main Board 5 Replace LCM if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplica...

Page 67: ...rly 2 Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition 3 Check whether AC Adapter is functioning properly 4 Check whether the condition of Battery Charging status is correct 5 Check the appearance of Battery Pack if any abnormal 6 Try with another Battery Pack or Replace Battery Pack if necessary 7 Try with another Main Board or Replace Main Board if necessary 8...

Page 68: ...or Distorted sound 1 Check Sound Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Clean up the speaker connection side on MB if there is any contamination 5 Dismantle and Check whether the Speaker is properly installed Orientation 6 Replace Speaker if necessary 7 Replace Main Board if necessary 8 Once the defective part has been iden...

Page 69: ...g 1 Make sure the wireless environment is OK before connecting to WLAN 2 Make sure the wireless connection setting has properly set 3 Make a life connection with Internet or another device 4 Try to re flash the ROM code 5 Try with another main board if necessary 6 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit ...

Page 70: ...7 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 70 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 8 Generic Labeling Plan 8 1 Main unit Regulation label for JP 8 2 Main unit Regulation label on the rear housing of main unit ...

Page 71: ... REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 71 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 8 3 Screen Protector label 8 4 Main Battery Warning Label SMP for Neon100 JP ...

Page 72: ...No DOC 00036367 REV Issued Date 1 12 2007 A06 Revised Date 11 19 2008 Doc Title Neon Service Manual Page 72 of 88 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 8 5 Main Battery Warning Label SMP for Neon200 ...

Page 73: ...SI 1018 2 each 1 A 2 Phillips 15 72H02246 00M Screw PH M1 6 2 5 BZ NY NIKE 4 each 1 A 4 Phillips 16 72H02287 00M Screw KH M1 6 1 4 POINT SCREW Neon 4 each 1 A 4 Phillips 17 72H02289 00M Screw M1 6 3 5 Neon 8 each 1 A 8 TORX 18 72H02341 00M Conductive Fabric Q840K 19 5X9X0 09t 1 U TEK 19 5 9 0 09mm Neon 1 19 72H02347 00M EMI Gasket U TEK 10 5 1mm Neon 1 each 1 A 1 20 73H20129 41M FPC Pre Assy B to ...

Page 74: ...t No Refurbishment No Part No 51H10068 00M Part No 54H00273 00M Description Rigid Flex Board Description Main Camera Module 07PE03 Q ty 1 Q ty 1 Repair Code M201 2 Repair Code G117 Refurbishment No Refurbishment No Part No 54H00260 00M Part No 60H00108 00M Description 2nd Camera Module 07P008 Description LCD Q ty 1 Q ty 1 Repair Code G117 Repair Code L101 Refurbishment No Refurbishment No Part No ...

Page 75: ... Refurbishment No Part No 36H00662 00M Part No 72H00934 00M Description Antenna Description Screw M1 6 2 SKH M16020NI POINT SCREW Q ty 1 Q ty 1 Repair Code G114 Repair Code O05 Refurbishment Yes Refurbishment No Part No 72H02347 00M Part No 72H02341 00M Description EMI Gasket Description Conductive Fabric Q ty 1 Q ty 1 Repair Code NA Repair Code NA Refurbishment No Refurbishment No Part No 74H0104...

Page 76: ...Refurbishment Yes Part No 74H01165 00M Part No 74H01099 00M Description HINGE Description Keypad Q ty 1 Q ty 1 Repair Code C112 4 Repair Code C109 Refurbishment Yes Refurbishment No Part No 76H02330 00M Part No 76H02246 00M Description Camera Rubber Description Mylar 2nd cam NEON Q ty 1 Q ty 1 Repair Code NA Repair Code NA Refurbishment Yes Refurbishment No Part No 77H00488 00M Part No 76H02239 00...

Page 77: ...31 04M Part No 77H00314 00M Description USB Cable with WEEE logo Description Warranty Label LABLE SECU RITY Q ty 1 Q ty 1 Repair Code G110 Repair Code NA Refurbishment Yes Refurbishment No Part No 79H00055 01M Part No 77H00569 00M Description AC Adapter 1A 5V Description Regulation Label 64 7 40 5mm Q ty 1 Q ty 1 Repair Code G101 Repair Code NA Refurbishment Yes Refurbishment No ...

Page 78: ...Gun HAKO850B set the temperature between 350 C Air Speed 3 5 to remove the components Step 3 Wait till the temperature cool down before removing the solder proof tape to avoid other components being removed Step 4 After the damaged or defective components have been replaced clear the surroundings for solder and flux residues Notice A All the parts of the PCB should be checked if it is missing or n...

Page 79: ... camera connector CON4 75H00706 00M Connector SIM Card 9P 1 27Pitch SPPN08 D0 1000 PROCONN 1 SIM connector CON5 75H00724 00M Connector B to B 1000mohm 70P 0 4Pitch 0 3A 60V AXT370164 MATSUSHITA 1 Main FPC connector BTCON1 75H00734 00M Connector RF 6P 2Pitch MM8130 2600 MURATA 2 5 2 5 1 5mm 1 BT Ann connector SW1 SW2 SW3 36H00515 00M Switch LS12K2 T CITIZEN 3 85 2 9 1 55mm 4 Switch SW5 36H00682 00M...

Page 80: ...Inspection ACON SBT13 1030G04 2 Antenna POGO pin CON1 75H00465 10M Connector I O Reverse 11P 0 4pitch 302 11101 01 ACT Vera 1 Mini USB CON6 36H00665 00M Vibrator BHT 3285 SANYO SMT Type 70 20degC 11 4 4 3 6mm 1 Vibrator PCON1 75H00745 00M Connector Others 20mohm 4P 2 5Pitch 15V XS800 04000 12a ACT 1 Bettery connector RFSW1 75H00514 00P Connector RF Female 4P MS 162 HIROSE 3 5 3 1 2 5mm 1 EXT Ann C...

Page 81: ...or Rate 3 9750 10700 105 5 Fast Bit Error Rate 3 9887 10837 105 6 TX Power 3 9613 10563 60 7 TX Power 3 9750 10700 60 8 TX Power 3 9887 10837 60 Item Test Name TX Level Uplink Downlink UA RF CN 1st Downlink cell power note 1 Camp W CDMA Band 850 3 4133 4358 60 2 BS Originate Cell 3 4133 4358 60 3 Fast Bit Error Rate 3 4133 4358 104 4 Fast Bit Error Rate 3 4175 4400 104 5 Fast Bit Error Rate 3 4232...

Page 82: ... 104 11 Fast Bit Error Rate 5 251 104 12 TX Power 5 128 65 13 TX Power 5 189 65 14 TX Power 5 251 65 21 Fast Bit Error Rate 0 512 104 22 Fast Bit Error Rate 0 698 104 23 Fast Bit Error Rate 0 885 104 24 TX Power 0 512 65 25 TX Power 0 698 65 26 TX Power 0 885 65 9 Fast Bit Error Rate 5 975 104 10 Fast Bit Error Rate 5 37 104 11 Fast Bit Error Rate 5 124 104 12 TX Power 5 975 65 13 TX Power 5 37 65...

Page 83: ...Error Rate 3 9613 10563 104 0 1 4 Fast Bit Error Rate 3 9750 10700 104 5 Fast Bit Error Rate 3 9887 10837 104 Transmitter Test 6 TX Power 3 9613 10563 60 18 dbm 7 TX Power 3 9750 10700 60 8 TX Power 3 9887 10837 60 Item Test Name TX Level Uplink Downlink UA RF CN 1st Downlink cell power note 1 Camp W CDMA Band 850 3 4133 4358 60 2 BS Originate Cell 3 4133 4358 60 Receiver Test 3 Fast Bit Error Rat...

Page 84: ...r Rate 0 662 104 5 Fast Bit Error Rate 0 810 104 PCS 1900 Transmitter Test 6 TX Power 0 512 65 26 dbm 7 TX Power 0 662 65 8 TX Power 0 810 65 GSM 850 Receiver Test 9 Fast Bit Error Rate 5 128 104 2 10 Fast Bit Error Rate 5 189 104 11 Fast Bit Error Rate 5 251 104 GSM 850 Transmitter Test 12 TX Power 5 128 65 28 dbm 13 TX Power 5 189 65 14 TX Power 5 251 65 PCS 1800 Receiver Test 21 Fast Bit Error ...

Page 85: ...e 3 9750 10700 104 5 Fast Bit Error Rate 3 9887 10837 104 Transmitter Test 6 TX Power 3 9613 10563 60 18 dbm 7 TX Power 3 9750 10700 60 8 TX Power 3 9887 10837 60 Neon GSM Antenna Test Specification Item Test Name TX Level Uplink Downlink UA RF CN 1st Downlink cell power note 1 Wait_Signal 0 600 65 2 Power_Class 0 600 65 GSM 850 Receiver Test 3 Fast Bit Error Rate 5 128 104 2 4 Fast Bit Error Rate...

Page 86: ...Power 384 104 3 Check TX Output Power 777 104 US_Cellular Ttansmitter Test 4 FER Frame error rate 1013 104 5 FER Frame error rate 384 104 6 FER Frame error rate 777 104 7 ERRS 1013 104 8 ERRS 384 104 9 ERRS 777 104 US_PCS Ttansmitter Test 10 Check TX Output Power 25 104 11 Check TX Output Power 600 104 12 Check TX Output Power 1175 104 US_PCS Ttansmitter Test 13 FER Frame error rate 25 104 14 FER ...

Page 87: ...rror Rate 3 9263 9663 104 0 1 4 Fast Bit Error Rate 3 9400 9800 104 5 Fast Bit Error Rate 3 9537 9937 104 Transmitter Test 6 TX Power 3 9263 9663 60 18 dbm 7 TX Power 3 9400 9800 60 8 TX Power 3 9537 9937 60 Item Test Name TX Level Uplink Downlink UA RF CN 1st Downlink cell power note 1 Camp W CDMA Band 850 3 4133 4358 60 2 BS Originate Cell 3 4133 4358 60 Receiver Test 3 Fast Bit Error Rate 3 413...

Page 88: ...r Rate 0 662 104 5 Fast Bit Error Rate 0 810 104 PCS 1900 Transmitter Test 6 TX Power 0 512 65 26 dbm 7 TX Power 0 662 65 8 TX Power 0 810 65 GSM 850 Receiver Test 9 Fast Bit Error Rate 5 128 104 2 10 Fast Bit Error Rate 5 189 104 11 Fast Bit Error Rate 5 251 104 GSM 850 Transmitter Test 12 TX Power 5 128 65 28 dbm 13 TX Power 5 189 65 14 TX Power 5 251 65 PCS 1800 Receiver Test 21 Fast Bit Error ...

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