HTC Arrive Basic Manual Download Page 1

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1/20/11

www.sprint.com

Basics Guide

Summary of Contents for Arrive

Page 1: ...2011 Sprint SPRINT and the logo are trademarks of Sprint Other marks are the property of their respective owners 1 20 11 www sprint com Basics Guide...

Page 2: ...3 Security Settings 24 Email and Account Settings 27 Date Time Settings 31 3 Contacts 32 About the People Hub 32 Viewing Your Contacts and Their Feeds 32 Adding a New People Entry 33 Saving a Phone Nu...

Page 3: ...ssaging SMS and Multimedia Messaging MMS 59 Caller ID 63 Call Waiting 63 Making a 3 Way Call 64 Call Forwarding 64 9 Web and Data Services 66 Ways of Connecting to the Internet 66 Connecting Using Wi...

Page 4: ...of Damages 121 Index 122 Consejo Para encontrar en gu a para usuarios en espa ol por favor visita a www sprint com y haz clic en Support Devices To find a user guide in Spanish please visit www sprint...

Page 5: ...ing you love easier and faster With glance and go access through the Start screen and live tiles you ll be able to see your upcoming appointments recent activity by contacts new photos and more Use th...

Page 6: ...tart screen If you press and hold you ll activate Automatic Speech Recognition ASR 5 Microphone allows other callers to hear you clearly when you are speaking to them 6 SEARCH allows you to search inf...

Page 7: ...touch 9 Notification LED provides the device status or notification information It also acts as a proximity sensor and automatically deactivates the touchscreen when you hold the device near your face...

Page 8: ...ice or screen on or off Turning Your Device On and Off Turning Your Device On Press at the top of the device Turning Your Device Off Press and hold for about two seconds Turning the Screen Off When No...

Page 9: ...ous apps Hubs automatically tie together related experiences For example in the People Hub not only can you see all your contacts but you can also check status updates from your Facebook friends Check...

Page 10: ...ere are some of the icons you might see and what they mean Status Bar Signal strength Battery is charging Battery is full Battery state unknown Airplane mode is turned on Roaming Calls are being forwa...

Page 11: ...age 66 LED Status Indication Solid green Battery is fully charged when the device is connected to the AC adapter or a computer Solid red Battery is charging Flashing red Battery is low Battery power i...

Page 12: ...from your mobile network and extreme temperatures can also drain your battery quickly BatteryCapacity Your device is equipped with a rechargeable battery The battery provides up to 6 hours of continuo...

Page 13: ...ce to the right With your thumb or finger lift up the back cover from the small notch at the side of the device 3 Lift the battery out at the notch at the lower left edge of the battery compartment Ch...

Page 14: ...ce is on and not in sleep mode you will also see the charging battery icon Once fully charged you will see a solid green Notification LED and a full battery icon in the status bar Displaying Your Phon...

Page 15: ...the call for example tap call mobile to call the contact s mobile number Calling a Number in a Text Message You can quickly call a number in the body of a text message or place a call to the sender 1...

Page 16: ...ute the ringer without rejecting the call you can do any of the following Press the volume button up or down Press Place the device face down on a level surface Rejecting an IncomingCall If the displa...

Page 17: ...tap call 4 Tap end call to hang up Enhanced911 E911 Information This device features an embedded Global Positioning System GPS chip necessary for utilizing E911 emergency location services where avail...

Page 18: ...and to put the first call on hold 2 To switch between the calls tap the bar at the top of the screen 3 To end the current call and return to the other call tap end call Turning theSpeakerphoneOn or O...

Page 19: ...the Start screen the main People Hub and the applications list will remain in portrait mode EnteringText You can do the following with the hardware keyboard To type numbers and lowercase letters press...

Page 20: ...d hold to continue deleting Press and then tap an icon to insert a smiley For special characters press a letter and then press to select the character from the onscreen menu For example press a and th...

Page 21: ...le in the numeric and symbol keyboard tap to show more symbols Alphabet key Tap to switch to the alphabetic keyboard Language key Tap to switch to a different language keyboard Available keyboard lang...

Page 22: ...in bold you can simply tap the space bar to insert the word into your text If you see the word you want shown in the suggestions before you have finished typing the entire word tap the word to insert...

Page 23: ...f your phone to match your mood for the day 1 Press and tap 2 Tap Settings theme 3 Select the Background and Accent color to fit your mood by tapping their respective boxes ChangingYourLock Screen Wal...

Page 24: ...beside its name 5 Tap the name of the ringtone that you want to use Notification Sound You can choose a sound that you want for notifications of new text messages voicemail email and more Selectingth...

Page 25: ...ill go to vibrate mode when you lower the sound volume down to zero When vibrate is off the phone will go into silent mode when you set the volume to zero Silence All The Silence All option allows you...

Page 26: ...t off 4 Select the Level to use Location Settings Your device is equipped with a Location feature for use in connection with location based services The Location feature allows the network to detect y...

Page 27: ...nt Service A TTY also known as a TDD or Text Telephone is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disabilities to communicate by tele...

Page 28: ...er 3 Tap the Password On Off switch 4 Enter the 4 digit numeric password in both the New password and Confirm password boxes 5 Tap done To disablethescreenlock 1 Press and tap 2 Tap Settings lock wall...

Page 29: ...System Software From time to time system software updates for your device may be available Your device will automatically check and notify you if an update is available You can download and install t...

Page 30: ...e before you turned on the device for the first time To reset thedeviceusingSettings 1 Press and tap 2 Tap Settings about 3 Tap reset your phone tap yes and then tap yes again To reset thedeviceusingt...

Page 31: ...eordisabledataservices 1 Press and tap 2 Tap Settings cellular 3 Tap the Data connection On Off switch Email and Account Settings Setting Up Your Accounts Set up your Windows Live Google Microsoft Out...

Page 32: ...while you re away from your computer and then share organize edit or archive them for later Items you might access this way include pictures notes appointments contacts grocery lists story ideas quote...

Page 33: ...ack of lists like grocery lists or even write longer passages of text like a poem or letter You can add pictures and voice notes to your OneNote notebooks Schedule your life with Windows Live calendar...

Page 34: ...oose the time range of email messsages to download 6 Under Contents to sync choose the items email contacts or calendar that you want to synchronize or remove from your device 7 Tap to apply your sele...

Page 35: ...4 Tap sign in Date Time Settings Setting Local Date Time Zone and Time By default your device automatically uses the network provided date time zone and time However you can set the date time zone and...

Page 36: ...ll be able to see contacts from your Windows Live Facebook and other email accounts like Gmail and Outlook Microsoft Exchange ActiveSync Viewing Your Contacts and Their Feeds If you set up your devic...

Page 37: ...ry 1 On the Start screen tap People 2 In all of the People Hub tap 3 Select the Account for example Windows Live This determines which account the contact will sync with 4 Enter information by tapping...

Page 38: ...e the keyboard to enter the new contact name When finished tap and then tap to save the new entry or Tap an existing contact name tap and then tap to save the new number Viewing Contact Information Wh...

Page 39: ...as one automatically If it doesn t you can manually link them so that you won t have duplicated entries in your contacts list 1 On the Start screen tap People 2 In all of the People Hub tap the name...

Page 40: ...nd enter the new number or address 4 Tap to save the changes Editing an Entry in People 1 Display an entry in People See Displaying an Entry in People on page 36 for details 2 Scroll down the screen a...

Page 41: ...you selected the camera take the picture crop if necessary and then tap Adding Additional Information to an Entry You can add additional information to an entry in People 1 Display an entry in People...

Page 42: ...h as dav for Dave The more letters you enter the more your search narrows 3 To display an entry tap it Your Me Tile When you sign in to your Windows Live or Facebook account your Me tile is automatica...

Page 43: ...line account calendars such as in Windows Live or Exchange Server 1 On the Start screen tap Calendar 2 In day or agenda view tap 3 If you have more than one calendar select an Account in which to add...

Page 44: ...e or dismiss to dismiss the appointment reminder Viewing Appoinments When you open Calendar it displays the day view by default You can also display the Calendar in agenda or month view DayandAgenda V...

Page 45: ...ppointment In day or agenda view press and hold an appointment and then tap delete While viewing an appointment tap If the appointment repeats you ll be asked whether you want to delete just that occu...

Page 46: ...ice whether or not you hide them Choosing Which Calendars to Synchronize With Your Device You can choose which calendars to keep synchronized on your device or which ones to stop synchronizing StopSyn...

Page 47: ...and edit Excel spreadsheets on your device Microsoft PowerPoint Mobile 2010 lets you view not create and edit slideshow presentations on your device SharePoint Workspace lets you view edit and downloa...

Page 48: ...ffice 3 Select the Office app you want to use Scroll left to see the other Office apps Tip For information on using the Microsoft Office Mobile features tap Welcome to Office or any of the Explore opt...

Page 49: ...ready to issue a command tap speak Available ASR commands include Call Name or Phone number to call an entry in your People list or any phone number whether it belongs to a stored contact or not See M...

Page 50: ...choose from a menu if ASR is not sure what you would like to do Searching the Web With ASR You can search for information on the Web by saying Find or Search for followed by the word or phrase you wa...

Page 51: ...s with a 5 0 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos Opening the Camera To open the camera press the camera button on the lower right hand corner of...

Page 52: ...camera button on the lower right side of the device To adjust the zoom before you take the picture press to zoom in or to zoom out To adjust the camera settings before you take the picture tap and the...

Page 53: ...flash To make sure the camera has enough battery life to power up the flash keep your device warm When not in use put the device inside your jacket to keep it warm and try to avoid sudden temperature...

Page 54: ...ictures Hub you can view photos and watch videos that you ve taken with your device s camera downloaded or synchronized with your device You can also take a look at your photos and your friends photos...

Page 55: ...g the Pictures Hub you can share your photos on Facebook and upload your photos to your Windows Live SkyDrive Sharing PhotosonFacebook You must be logged in to your Facebook account to be able to uplo...

Page 56: ...p Choosing Items to Synchronize With Your Device After setting up Zune on your computer choose what you want to sync with your device 1 Connect your device to your computer using the supplied USB cabl...

Page 57: ...ording to the category you want 4 Tap the title of the song you want to listen to While listening you can press and hold to rewind or press and hold to fast forward Buy additional music by visiting th...

Page 58: ...he Radio You can use the Radio to listen to FM radio stations on your device You will first need to connect a wired headset to the audio jack of your device FM Radio uses the stereo headset as the FM...

Page 59: ...eps to set up stereo audio and hands free devices To listen to music with your headset or car kit it must support the A2DP Bluetooth profile Make sure that the headset is discoverable so that your dev...

Page 60: ...Settings Bluetooth 3 On the list of Bluetooth devices tap the device to disconnect from it Tap the device again on the list to connect to it To unpairfrom aBluetooth device You can make your device f...

Page 61: ...greeting as soon as your device is activated 1 On the Start screen tap to open the Phone application 2 Tap at the bottom of the screen 3 Your device will automatically connect with Sprint Voicemail s...

Page 62: ...vice 1 On the Start screen tap to open the Phone application 2 Tap at the bottom of the screen to dial your voicemail box Note When you are roaming off the Nationwide Sprint Network you may not receiv...

Page 63: ...nts You can Enter complete phone numbers or email messages directly in the To field Use a semicolon to separate recipients Enter the first few letters of a contact name As you enter matching names wit...

Page 64: ...ng the camera and insert it as the attachment 3 Tap to send the message New Messages Notification When you receive a new message your device plays an alert sound if set and displays a message bar at t...

Page 65: ...ll the list of conversations by swiping your finger up or down the screen and then tap a contact or phone number whose messages you want to read Saving aPhoto From aMultimedia Message 1 While viewing...

Page 66: ...ons screen press and hold a contact or phone number whose messages you want to delete and then tap delete Tap delete again to confirm or While viewing the exchange of messages with a contact or phone...

Page 67: ...lerts you to incoming calls by sounding two beeps Your device s screen informs you that another call is coming in and displays the caller s phone number if it is available and you are in digital mode...

Page 68: ...one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected To end the three...

Page 69: ...e The Basics 65 Sprint Service To deactivate CallForwarding 1 On the Start screen tap to open the Phone application 2 Tap to display the dial keypad 3 Tap 4 Tap call You will hear a tone to confirm th...

Page 70: ...allow you to wirelessly access the Internet or your corporate network through one of the following connections Wi Fi Data Services Connecting Using Wi Fi Wi Fi provides wireless Internet access over...

Page 71: ...us bar and tells you the approximate signal strength number of bands displayed When the Wi Fi icon disappears simply tap the status bar to display the icon again so you can see the current signal stre...

Page 72: ...s the current status of your data connection through indicators at the top of the screen The following symbols are used Your device is connected to the Sprint 3G data network Your device is connected...

Page 73: ...se from the browser options These additional options expand your use of the Web on your device To choosefromthebrowseroptions Tap at the lower right side of the browser screen in portrait mode Options...

Page 74: ...browsers You can choose to view the full version of all pages even for these sites While viewing a Web page in portrait orientation tap on the browser screen tap settings and select the Desktop versi...

Page 75: ...3 Enter the search item and then tap on the onscreen keyboard 4 Tap or to go to the next or previous matching item on the Web page Selecting Links in Web Pages Links can be selected as shown below Ta...

Page 76: ...dit the Name if needed and then tap ok To openasaved favorite 1 While viewing a Web page in portrait orientation tap 2 Under favorites scroll through the list of Web favorites and tap the one you want...

Page 77: ...eft to display the history 3 Scroll through the list of previously visited sites and then tap the one you want to revisit To clearthelistof previouslyvisitedpages 1 While viewing a Web page in portrai...

Page 78: ...your contacts and calendar can also be synchronized with your device Adding Your Windows Live Account When you first turned on your device you were prompted to sign in with your Windows Live account I...

Page 79: ...r Exchange ActiveSync account you can read manage and send email in the same easy way as with your personal email account 1 Do one of the following If you haven t set up any accounts yet tap Email set...

Page 80: ...email account s tile on the Start screen or If you don t see the tile tap on the Start screen and then tap the account in the applications list To filteryouremailmessages Slide your finger left or ri...

Page 81: ...ipient field and then select a contact to whom you want to send your email Tap again to add more recipients 4 Enter the subject and then tap the space below the subject line to compose your message 5...

Page 82: ...your sent and received email messages manually at any time While in the account you want to synchronize tap Deleting an Email Message 1 On the email account Inbox press and hold the message you want...

Page 83: ...ns menu tap set flag Changing Email Account Settings 1 On the Start screen or the applications list tap the email account whose settings you want to change 2 Tap at the lower right side of the screen...

Page 84: ...instructions to purchase and download your item HTC Hub In the HTC Hub you ll find applications from HTC that are preinstalled on your device and other applications that are available for download Op...

Page 85: ...atured applications from HTC Tap to refresh the feature list To check for more applications to download tap What s in the HTC Hub These are some of the applications that the HTC Hub offers Some are al...

Page 86: ...flash at the back of your device as a flashlight Lists Keep track of to do s or make a shopping list with this application Love He loves me he loves me not he loves me See whether that special someon...

Page 87: ...the weather in other cities Tap and then tap a city to check its weather Adding a City 1 On the Weather screen tap 2 Enter the location you want to add on the text box As you enter text the list is fi...

Page 88: ...he Weather screen tap and then tap settings 2 Choose the settings that you want Sprint Zone Get the latest news applications and tips and tricks for your device in the Sprint Zone ToopenSprintZone Tap...

Page 89: ...your Xbox LIVE player ID when you first turned on and set up your device then you re also signed into Xbox LIVE and you can start accessing and playing games in the Games Hub If you haven t signed in...

Page 90: ...nscreen instructions to download and install Xbox LIVE Extras collection Lists games you can download and try out on your device Tap one to download it from Windows Phone Marketplace and install it on...

Page 91: ...make sure your device s location services setting is turned on 1 On the Start screen tap 2 Tap Settings location 3 Tap the Location services switch if it s not on TeleNav GPS Navigator TeleNav GPS Nav...

Page 92: ...it on the map tools extras provides additional information and services such as weather commute alerts available movies and more You can also choose your preferred settings for GPS navigation Bing Ma...

Page 93: ...out You can also double tap the map to zoom in on a spot Double tap again to zoom in even closer GettingInformation About aLocation You can easily find out about the address and other information abou...

Page 94: ...switch back to map view tap again and then tap aerial view off Clearing theMap After you get directions or search on a map you can clear away the various markers that such activities have drawn on the...

Page 95: ...rom where you want to start In the End text box enter your destination and then tap on the onscreen keyboard 3 Tap to see walking directions or tap to view driving directions 4 In the list of directio...

Page 96: ...contains important operational and safety information that will help you safely use your device Failure to read and follow the information provided in this guide may result in serious bodily injury d...

Page 97: ...d and grounded in accordance with all local codes and ordinances Safety Precautions for Power Supply Unit Use the correct external power source A product should be operated only from the type of power...

Page 98: ...l children to avoid swallowing of the battery Consult the doctor immediately if the battery is swallowed Only use the battery with a charging system that has been qualified with the system per this st...

Page 99: ...dvice Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion Safety Precautions for Direct Sunlight Keep this product away from excessive moistur...

Page 100: ...y injury or even death Users are advised not to use the equipment at refueling points such as service or gas stations and are reminded of the need to observe restrictions on the use of radio equipment...

Page 101: ...ay be using equipment that could be sensitive to external RF energy Hearing Aids Some digital wireless phones may interfere with some hearing aids In the event of such interference you may want to con...

Page 102: ...th in the relevant standards always use your device only in its normal use position Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than...

Page 103: ...switch off your phone wherever the use of a phone is prohibited Use of your phone is subject to safety measures designed to protect users and their environment Avoid applying excessive pressure to th...

Page 104: ...to clean the device or its accessories Do not paint your device or its accessories Do not attempt to disassemble your device or its accessories Only authorized personnel may do so Do not expose your p...

Page 105: ...of any kind into cabinet slots or other openings in the product Slots and openings are provided for ventilation These openings must not be blocked or covered Avoid placing device near air bags Do not...

Page 106: ...t Take lots of breaks to stretch and relax Be attentive when operating machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident Product produces lou...

Page 107: ...sparking in the device could cause ignition or explosion Never use your device while walking Usage while walking could result in bodily injury caused by inattention to automobile traffic or other ped...

Page 108: ...ome hearing aids In the event of such interference you may want to consult your service provider or call the customer service line to discuss alternatives Electronic Devices in Vehicles RF signals may...

Page 109: ...marked They include fueling areas such as gas stations below deck on boats fuel or chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where...

Page 110: ...ment antenna Unauthorized antennas modifications or attachments could impair call quality damage your device or result in violation of FCC regulations Please contact your local dealer for replacement...

Page 111: ...standards When disposing of the battery by yourself please call RBRC at 800 822 8837 for proper disposal tips Never touch any fluid that might leak from the built in battery Such liquid when in contac...

Page 112: ...m the power source before attempting any cleaning Always use a soft cloth dampened with water to clean the equipment after it has been unplugged Handling the cord on this product or cords associated w...

Page 113: ...erence by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit differen...

Page 114: ...s interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users f...

Page 115: ...rmal operation This methodology applies equally for T ratings The M mark is intended to be synonymous with the U mark The T mark is intended to be synonymous with the UT mark The M and T marks are rec...

Page 116: ...standards bodies American National Standards Institute ANSI IEEE C95 1 1992 National Council on Radiation Protection and Measurement NCRP Report 86 1986 International Commission on Non Ionizing Radiat...

Page 117: ...tenna Third party belt clips holsters and similar accessories used by this device should not contain any metallic components Body worn accessories that do not meet these requirements may not comply wi...

Page 118: ...our device to determine if they are adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn the phone OFF in health care facilities when...

Page 119: ...ft on the product or on its box indicates that this product must not be disposed of or dumped with your other household waste You are liable to dispose of all your electronic or electrical waste equip...

Page 120: ...rketplace Windows Media Windows Vista Word Xbox LIVE and Zune are the trademarks or service marks of the Microsoft group of companies Gmail and Google Mail are trademarks of Google Inc Wi Fi is a regi...

Page 121: ...sit www sprint com or call Sprint Customer Service at 1 888 211 4727 13 Manufacturer s Warranty Note In addition to the warranty provided by your device s manufacturer which is detailed on the followi...

Page 122: ...not transferable or assignable This Warranty does not apply to a Product subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or re...

Page 123: ...terms of this Warranty the product should be delivered with proof of Warranty coverage e g dated bill of sale the consumer s return address daytime phone number or fax number and complete description...

Page 124: ...is being recorded Always obey the relevant laws and regulations of your country when using the recording feature of your device Weather Disclaimer ANY WEATHER STOCK OR OTHER INFORMATION DATA OR DOCUME...

Page 125: ...CLUDING BUT NOT LIMITED TO INJURY LOSS OF REVENUE LOSS OF GOODWILL LOSS OF BUSINESS OPPORTUNITY LOSS OF DATA AND OR LOSS OF PROFITS REGARDLESS OF THE FORESEEABILITY THEREOF OR WHETHER HTC OR ITS AFFIL...

Page 126: ...69 Finding Text 71 Managing Favorites 72 Screen Orientation 70 Selecting Links 71 Zooming In or Out 70 C Calculator 43 Calendar 39 Adding an Appointment 39 Appointment Reminders 40 Deleting an Appoint...

Page 127: ...Accounts 76 Deleting Accounts 79 Deleting Messages 78 Exchange ActiveSync 75 Refreshing the Inbox 78 Viewing and Replying 78 Viewing Your Inbox 76 Emergency Numbers 13 Ending a Call 12 Enhanced 911 E...

Page 128: ...n GPS 87 Notification LED 7 New Messages 60 O Onscreen Keyboard 16 P People Hub 32 38 Adding a Number 36 Adding an Entry 33 Assigning a Picture 37 Assigning Ringers 36 Editing an Entry 36 Finding Entr...

Page 129: ...57 Sprint Zone 84 Synchronizing Your Computer and Device 52 System Software Update 25 T TeleNav GPS Navigator 87 Text Messaging 59 Three Way Calling 64 TTY Use 23 Turning Your Device On and Off 4 V V...

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