
Trouble Shooting
•
Remote doesn’t work.
•
Please check batteries on both remote and shade first
•
Make sure all 4 cord connectors are plug into RF box
completely
.
•
Remote can only control motorized shade to one direction
•
Please make sure all 4 cord connectors are plug into RF box
completely
.
•
When remote is unable to connect to shade after consumer received shades?
•
Make sure all cords are plugged in
completely
.
•
Erase frequency setting.
•
Program motorized shade from step1 to step4 on programing instruction.
Please call customer service at 1-800-879-9512 for any questions.
15-Channel Remote
Trouble Shooting
February 2019
Simple Touch 15-Channel Remote
4