Logging on to Personal Internet Banking
with your HSBC Security Device
Log on to Personal Internet Banking as
you normally would and follow the
on-screen instructions to generate a
Security Code that will be entered into
Personal Internet Banking.
Step 1
Press and hold the button for
2 seconds to turn on your HSBC
Security Device. Once it is on,
the screen will display the word
“PIN” in the top right corner.
Enter your HSBC Security Device PIN
generated during step 3 of “Activating
your Device” earlier.
Step 2
If an incorrect PIN has been
entered, a “FAIL 1” error code
will appear on the screen. Each
time you attempt to enter an
incorrect PIN, an error code will
appear on screen as “FAIL 2, FAIL 3,” etc.
On entering the correct PIN “HSBC” will
display on the screen.
Once “HSBC” is
displayed on the
screen, press
the button again.
This will generate a
6-digit Security Code.
Step 3
Enter the 6-digit security code shown
on your HSBC Security Device into the
“Security Code” field on the Personal
Internet Banking page and click
“Continue”. You will be logged on to
the Account Summary page of Personal
Internet Banking with full access to
internet banking.
Once your HSBC Security Device is activated, you should use
it each time you log on to Personal Internet Banking.
Your HSBC Security Device –
special functions
Decrease
playback speed
While holding down the bottom right corner button, press “4”.
Hold the bottom right corner button and press “4” repeatedly until
you find a speed of playback that you are comfortable with.
Increase
playback speed
While holding down the bottom right corner button, press “6”.
Hold the bottom right corner button and press “6” repeatedly until
you find a speed of playback that you are comfortable with.
Decrease volume
While holding down the bottom right corner button, press “7”.
Hold the bottom right corner button and press “7” repeatedly until
you find a volume that you are comfortable with.
Increase volume
While holding down the bottom right corner button, press “9”.
Hold the bottom right corner button and press “9” repeatedly until
you find a volume that you are comfortable with.
To hear the
serial number
While holding down the bottom right corner button, press “5”
to hear the serial number. This can be repeated as many times
as you like.
Audible repeating
of HSBC security
codes
When generating a security code, you can hear them repeated
back to you by your HSBC Security Device. Simply hold the
bottom right corner button and press “0”.
You can repeat this as many times as you like, however the
security code will only be valid to gain access to your Personal
Internet Banking for a limited period of time before it expires.
After it expires, another security code will need to be generated
by your HSBC Security Device. Remember not to follow this
process anywhere you may be overheard.
These functions, except the audible repeat, can be activated
from the HSBC screen on your HSBC Security Device after
you have entered your PIN.