12
Troubleshooting Tips for Installers - Fan
Fan will not start
Check that the reversing switch is fully pushed into its Summer or Winter position.
Check wire connections in the wall switch and terminal blocks
,
ensure all wires
are making proper contact.
Check isolation switch is ‘on’.
Fan speed does not correspond to the wall controller
Check the speeds on the wall controller have been wired correctly and are
making proper contact. Grey = speed 1, Blue = speed 2, Yellow = speed 3.
Check wires in the terminal block are connected properly, connection wires
should be stripped back at the connection point and unused wires should be
sealed and capped off.
Check that the reversing switch is fully pushed into its Summer or Winter position.
Fan is not responding to the remote control (if fitted)
Check for flat battery.
Check handset programmed to receiver (refer remote control manual).
Fan is wobbling
Check the ball joint slot is locked into the hanger bracket groove.
Make sure blades are a matched set; the figures on matching sets of blades
should be identical with the numbers varying within 3 grams of each other.
Check blade screws are tightened firmly.
DO NOT
use a power tool to tighten blade screws.
Make sure bracket is tight against ceiling and the ceiling and the ceiling structure
are not moving.
DO NOT
use countersunk screws to hold bracket against ceiling. Countersunk
screws will make fan wobble (now or later) and allow the bracket to move.
Fan is noisy
Check all screws and parts are secured firmly. Ensure there are no loose parts
moving inside the motor housing.
Make sure the fan is installed with the supplied wall controller only, do not use
solid state controllers as they will cause unpleasant motor noises.
Check ceiling bracket is secure. If ceiling canopy moves then the bracket or
ceiling is moving and screws loose, not into structure or of counter sunk type.
Installation &
User Manual
Troubleshooting Tips for Installers - Light
Light will not turn on -
Make sure lamp has not blown and is properly fitted. Check all light wires in the light
kit, the terminal block in the canopy cover and the wall switch have been connected correctly.
Light flickers or flashes -
Check globe is secured properly. Check if LED globe is not defective, then re-
check wiring. Flickering may be caused by ripple control signals from the power grid.
NOTE: DO NOT USE CFL OR LED GLOBES WITH LIGHT DIMMERS OR DIMMING REMOTE CONTROLS
Troubleshooting Tips for Owners - Light
Warning:
Danger of electric shock. Do not remove any covers or parts except for diffuser and light rim (to attach/
remove blades or replace lamps).
If light not working check isolation switch is on and that the lamps not blown.
Warning:
Switch off isolation switch before replacing lamps.
AZURE
By HPI
™