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HPE StoreEver LTO-8 Ultrium 30750 SAS
Tape Drive User Guide

Part Number: BC023-60004a
Published: February 2018
Edition: 2

Abstract

This document provides information about installing, operating, and troubleshooting an HPE
StoreEver LTO-8 Ultrium 30750 Tape Drive. This guide is intended for system administrators
and other users who need physical and functional knowledge of the tape drive. Installing an
internal tape drive requires experience with installing server components.

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Summary of Contents for StoreEver LTO-8 Ultrium 30750

Page 1: ...ument provides information about installing operating and troubleshooting an HPE StoreEver LTO 8 Ultrium 30750 Tape Drive This guide is intended for system administrators and other users who need phys...

Page 2: ...Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you ou...

Page 3: ...an internal tape drive 10 Verifying the server SAS connector type 10 Installing the tape drive 10 Connecting the cable 11 Securing the drive 12 Installing an external tape drive 13 Connecting to an ex...

Page 4: ...drive 31 Disconnecting the tape drive 31 Replacing an existing SAS hard drive cable 32 Support and other resources 35 Accessing Hewlett Packard Enterprise Support 35 Accessing updates 35 Customer self...

Page 5: ...mation see the server documentation For general installation instructions see Installing an internal tape drive on page 10 The tape drive connects to a SAS Smart Array controller or SAS HBA that suppo...

Page 6: ...l tape drives External tape drives must be connected to an external port The cable supplied with the tape drive is suitable for connecting to an External Mini SAS High Density SFF 8644 port on a dedic...

Page 7: ...that supports hardware encryption LTO 7 or LTO 8 media For additional cartridge compatibility information see Data and cleaning cartridges on page 18 When to use encryption Your company policy determ...

Page 8: ...the HPE Data Availability Protection and Retention Compatibility Matrix at http hpe com storage DAPRcompatibility Diagnostic management and support tools The following utilities are available from He...

Page 9: ...NIX Linux and OpenVMS Configuration Guide at http www hpe com info enterprise docs For IA64 For the latest information on backup application upgrades and drivers for IA64 system such as an HPE Integri...

Page 10: ...appropriate cable Installing the tape drive CAUTION The tape drive is installed in one industry standard 5 inch half height bay For specific information about mounting methods and requirements see th...

Page 11: ...If both ports on the host controller are in use in some server models you can replace one of the existing cables with the supplied SAS cable This option is not recommended use this option with care F...

Page 12: ...driver to secure the 4mm M3 screws provided with the tape drive If the server sheet metal is less than 1 5mm thick use the screws and washers provided in the GENERAL MOUNTING SCREWS screw pack so the...

Page 13: ...before installing the tape drive For current information about supported cables and HBAs see the HPE Data Availability Protection and Retention Compatibility Matrix at http hpe com storage DAPRcompat...

Page 14: ...individual country specific safety requirements insufficient conductor ampacity that could result in overheating with potential personal injury and or property damage an unapproved power cord could f...

Page 15: ...Ds flash while the Ready LED remains illuminated This continues until the drive is reset Completing the installation Verify that the correct drivers and versions of backup software are installed and t...

Page 16: ...e backup application 4 Conduct a backup and restore test to verify that the drive can write data to tape Use a blank cartridge For operating systems that contain a native backup application that suppo...

Page 17: ...Encryption LED 7 Power button external drives only Understanding the LEDs 1 2 3 4 5 Figure 4 Tape drive front panel internal drive 1 Ready green On the drive is ready for use or there was a failure d...

Page 18: ...eady LED flashing drive is reading writing encrypted data and all data on the cartridge is encrypted Flashing encryption or decryption error Data and cleaning cartridges Always use Hewlett Packard Ent...

Page 19: ...M media use barcode labels whose last two characters are M8 Only new unused LTO 7 cartridges may be initialized as LTO 7 Type M and once initialized cannot be changed back to a normal 6TB LTO 7 cartri...

Page 20: ...RM cartridge can help your business meet Information Lifecycle Management and regulatory compliance requirements see the Hewlett Packard Enterprise Business Support Center at http www hpe com storage...

Page 21: ...ure Press the Eject button on the front panel above the LEDs See Front panel overview on page 17 The drive will complete its current task rewind the tape to the beginning and then eject the cartridge...

Page 22: ...aning cartridge has expired The drive performs its cleaning cycle which can take up to 5 minutes During the cleaning cycle the orange Clean LED will be on solidly and the green Ready LED will flash Th...

Page 23: ...en the disks and the SAS controller are properly seated If the problem persists you probably disconnected a hard disk drive bay that was in use For more information see Replacing an existing SAS hard...

Page 24: ...ge try using a different cartridge 9 If the problem is still there the problem probably lies with the drive or the host computer For additional troubleshooting help with cartridges see Problems with c...

Page 25: ...ncorporates a green LED Check the power cable connection and replace the cable if necessary On external drives you can use the power cable from your monitor or another device to check that the connect...

Page 26: ...read write None If the drive is upgrading firmware do not reset or power cycle it 1 2 3 4 5 Ready FLASHES and Encryption is ON The drive is reading or writing encrypted data and all data on the cartri...

Page 27: ...ning cartridge will eject on completion The cleaning cycle can take up to 5 minutes to complete 1 2 3 4 5 Tape FLASHES The drive believes the current tape or the tape just ejected is write protected u...

Page 28: ...age conditions The write protect switch is fully operational It will move from side to side with a positive click The support website for additional troubleshooting information http www hpe com suppor...

Page 29: ...host connected to the product select the drive select the tests and run the Stuck Tape test NOTE it is good practice to obtain a Support Ticket to capture all the logs in case they are needed by Hewle...

Page 30: ...is on 2 Verify that the drive has the correct media Use only Ultrium media For supported cartridges see Data and cleaning cartridges on page 18 3 Make sure that you have loaded the cartridge with the...

Page 31: ...the mains power supply 3 Internal drives only Remove the cover from the server Observing normal anti static precautions remove any screws that are holding the tape drive in place 4 Disconnect the dri...

Page 32: ...recommends that the tape drive is connected to the second SAS port on the host controller this is the port that connects to the hard disk drive bays with the highest numbers Look at the front of the...

Page 33: ...as illustrated in the following diagram Figure 7 Cable routing with replacement SAS cable 1 Replacement SAS cable 3 Connect replacement SAS cable to disk bay 2 Connect replacement SAS cable to host SA...

Page 34: ...the supplied sticker to the blanking plate of the disk bay to show that it is disconnected NOTE If you subsequently install a hard disk in this bay it will not work This does not mean that there is a...

Page 35: ...d party products or components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify t...

Page 36: ...wlett Packard Enterprise which will initiate a fast and accurate resolution based on your product s service level Hewlett Packard Enterprise strongly recommends that you register your device for remot...

Page 37: ...such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hpe com info reach For Hewlett Packard Enterpris...

Page 38: ...trium HH SAS BRSLA 1204 AC Class A LTO 5 Ultrium HH SAS BRSLA 0904 AC Class A LTO 4 Ultrium HH SAS BRSLA 0703 AC Class A LTO 4 Ultrium HH SCSI BRSLA 0704 AC Class A LTO 3 Ultrium HH SAS BRSLA 0705 AC...

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