HPE SimpliVity 2600 Gen10 Installation And Maintenance Manual Download | Manualshive

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Appendix A: Support and other resources

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Appendix A: Support and other resources

This section contains the following topics:

•

Support and other resources

•

Documentation feedback

Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:

http://www.hpe.com/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:

support.hpe.com

Information to collect

• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components

Accessing updates

• Some software products provide a mechanism for accessing software updates through the product interface.

Review your product documentation to identify the recommended software update method.

• To download product updates:

◦ Hewlett Packard Enterprise Support Center

support.hpe.com

◦ Hewlett Packard Enterprise Support Center: Software downloads

http://www.hpe.com/support/downloads

◦ Software Depot

http://www.hpe.com/support/softwaredepot

• To subscribe to eNewsletters and alerts:

http://www.hpe.com/support/e-updates

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Summary of Contents for SimpliVity 2600 Gen10

Page 1: ...Hewlett Packard Enterprise HPE SimpliVity 2600 Gen10 Installation and Maintenance Guide Part number P07987 002 Published September 2018...

Page 2: ...technical or editorial errors or omissions contained herein Confidential computer software Valid license from Hewlett Packard Enterprise required for possession use or copying Consistent with FAR 12...

Page 3: ...nts not supplied in the shipping carton 13 Rack requirements 14 Rack installation guidelines 14 Install the chassis in a rack 14 Connect the power cables 16 Connect the network cables 16 Power up the...

Page 4: ...ns 32 10 GbE only network configuration 32 Switch connected network configuration 33 Appendix A Support and other resources 35 Support and other resources 35 Accessing Hewlett Packard Enterprise Suppo...

Page 5: ...en10 docs HPE SimpliVity 2600 Gen10 server components The HPE SimpliVity 2600 Gen10 chassis accomodates up to four 1U HPE SimpliVity 170 Gen10 servers or two 2U HPE SimpliVity 190 Gen10 servers based...

Page 6: ...oller Media Module Adapter Provides a 1 GbE 2 port interface for the HPE SimpliVity Management network PCI slot 2 10 GbE 2 port NIC for storage HPE SimpliVity Federation network and optionally HPE Sim...

Page 7: ...disconnected because the server is not installed 4 Health LED for each server 1 4 Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 H...

Page 8: ...y 2600 Gen10 chassis 5 USB 3 0 connector USB 3 0 connector that enables you to connect a USB device such as a mouse or keyboard 6 Pull tab Provides server serial number and iLO label 7 Media Module Ad...

Page 9: ...deo port connection for maintenance purposes 14 Power supplies Two redundant hot plug power supplies with fans Each power supply has a status indicator LED for AC power present green If you need to re...

Page 10: ...he Active Health System Log to a supported USB flash drive Also provides a connection for a client such as a laptop with a supported USB to Ethernet adapter to access the iLO web interface remote cons...

Page 11: ...r deployment in an HPE OmniStack federation meet the same compliance standards as standard HPE Apollo Gen10 servers Component upgrades If you need to upgrade the server components contact Customer Sup...

Page 12: ...onents from ESD Ensure the component is fully grounded at all times to prevent damage from electrostatic discharge When not installed in a rack store server components in the original packaging or pla...

Page 13: ...four post tool free rack Provides easy access to the server components in your computing environment 1 GbE data cables Two Category 5e or Category 6 cables with RJ45 connectors An optional third cabl...

Page 14: ...elines There are guidelines to help you successfully install each chassis in a rack Follow all safety guidelines stated in the documentation that came with the rack particularly when installing compon...

Page 15: ...heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Caution Be sure to keep the product parallel to the floor when i...

Page 16: ...ninterruptible Power Supply UPS systems to protect against a complete power outage Procedure 1 Obtain the two power cables from the shipping carton 2 Connect the power cables to power supply units on...

Page 17: ...cted to your network before deploying the server to a federation Connect the optional network interfaces after deployment Caution If the optional interfaces are connected when you deploy the server th...

Page 18: ...wer On Standby button 1 to power up the server 3 Watch the health indicator 2 on the front panel to make sure it changes from flashing green to steady green NOTE If an error occurs during server start...

Page 19: ...up to two DNS servers which can be static or assigned by DHCP NOTE If you prefer to configure iLO at a later time you can skip this task and deploy the server using Deployment Manager See the HPE Omn...

Page 20: ...ult iLO IP address to access the server http 192 168 0 120 4 Use the default user name and password found on the pull tab on the rear of the chassis to log in 5 If prompted to do so change the default...

Page 21: ...our browser For example http 192 168 0 120 3 If you haven t changed the default settings use the default user name and password found on the pull out tag attached to the rear of the chassis to log in...

Page 22: ...olving hardware problems such as a component failing contact Customer Support support hpe com Diagnostic indicators The front panel on the HPE SimpliVity 2600 Gen10 chassis provides diagnostic LEDs th...

Page 23: ...monitoring The LEDs on the front of each drive indicate when a drive has failed or is failing If a drive fails contact Customer Support support hpe com to obtain a replacement drive of the same type s...

Page 24: ...k CLI commands and enables you to identify a specific drive for troubleshooting For information on the CLI commands see the HPE OmniStack 3 7 6 for vSphere Command Reference Guide The total number and...

Page 25: ...D that indicates whether power is present or whether a power fault has occurred The status LED is located to the left of the red latch lever LED State Description Off System off or power supply failed...

Page 26: ...single redundant path for all three networks Storage Federation and Management However you must use VLANs to separate the networks as described in the HPE OmniStack for vSphere Client Administrator G...

Page 27: ...Chapter 4 Server troubleshooting 27 Interface LED State Solid green Connection active Off No link detected cable disconnected 1 GbE Link Solid green Link connection active...

Page 28: ...olt a drive or force a drive into a drive slot Do not leave a drive slot empty Each drive slot must contain a drive or a blank carrier Operating the server with an empty drive slot voids your warranty...

Page 29: ...ify the failed drive 2 Press the red release latch at the right of the drive to release the drive handle and then pull the handle outward to disengage the drive from the slot 3 Grasp the edge of the p...

Page 30: ...completed these tasks Obtained a replacement power supply of the same type and wattage Read the guidelines for maintaining power supplies Read the guidelines for protecting components from electrosta...

Page 31: ...ct and secure the power cable to the new power supply and to the power source 9 Ensure that the power cables are fully inserted at both ends 10 Power up the servers 11 Examine the LEDs and event messa...

Page 32: ...1 GbE NIC that replaces the standard 10GbE interface is available if a 1 GbE network configuration is required 10 GbE only network configuration The minimum recommended network configuration for an en...

Page 33: ...nfiguration for a federation with two HPE SimpliVity 2600 Gen10 chassis each with multiple servers uses redundant connections to 10 GbE switches for the HPE OmniStack Storage and Federation networks I...

Page 34: ...er 7 Network cabling options 34 Configuration guidelines for each server Connect the 10 GbE network interfaces to different 10 GbE switches Connect the 1 GbE network interfaces to different 1 GbE swit...

Page 35: ...applicable Product name model or version and serial number Operating system name and version Firmware version Error messages Product specific reports and logs Add on products or components Third part...

Page 36: ...pport agreement It provides intelligent event diagnosis and automatic secure submission of hardware event notifications to Hewlett Packard Enterprise which will initiate a fast and accurate resolution...

Page 37: ...nt and the Council A chemical information report for this product can be found at http www hpe com info reach For Hewlett Packard Enterprise product environmental and safety information and compliance...

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