HPE R1500, User Manual

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881627-002 Edition 3
7.4 Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use the search function to locate that
information.
Remote support and Proactive Care information:
• HPE Get Connected ( www.hpe.com/services/getconnected )
• HPE Proactive Care services ( www.hpe.com/services/proactivecare )
• HPE Proactive Care service: Supported products list
(
www.hpe.com/services/proactivecaresupportedproducts )
• HPE Proactive Care advanced service: Supported products list
(
www.hpe.com/services/proactivecareadvancedsupportedproducts )
Proactive Care customer information Proactive
• Care central ( www.hpe.com/services/proactivecarecentral )
• Proactive Care service activation ( www.hpe.com/services/proactivecarecentralgetstarted )
7.5 Warranty information
To view the warranty for your product or to view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products reference document, go to the Enterprise Safety and
Compliance website ( www.hpe.com/support/Safety-Compliance-EnterpriseProducts ).
Additional warranty information:
• HPE ProLiant and x86 Servers and Options ( www.hpe.com/support/ProLiantServers-Warranties )
• HPE Enterprise Servers ( www.hpe.com/support/EnterpriseServers-Warranties )
• HPE Storage Products ( www.hpe.com/support/Storage-Warranties )
• HPE Networking Products ( www.hpe.com/support/Networking-Warranties )
7.6 Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for
Server, Storage, Power, Networking, and Rack Products , available at the Hewlett Packard Enterprise Support
Center ( www.hpe.com/support/Safety-Compliance-EnterpriseProducts ).
Additional regulatory information:
• Hewlett Packard Enterprise is committed to providing our customers with information about the
chemical substances in our products as needed to comply with legal requirements such as REACH
(Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information
report for this product can be found at:
*
www.hpe.com/info/reach
• For Hewlett Packard Enterprise product environmental and safety information and compliance data,
including RoHS and REACH, see:
*
www.hpe.com/info/ecodata
• For Hewlett Packard Enterprise environmental information, including company programs, product
recycling, and energy efficiency, see:
* www.hpe.com/info/environment
7. Support