HPE 6Gb SAS BL, User Manual

Page: 22 / 42

6 Troubleshooting
Solution Problem
Amber LED on Switch •
Check OA and VSM for status alerts to identify the
problem.
•
See “Component identification” (page 8) for LED
definitions.
Verify the power up sequence and allow sufficient time
for each component to power up. Verify cabling from the Storage not ready during POST (blade) OR Controller
lockup during POST
switch to the storage enclosures. For more information
about cabling, see
“Connecting cables to the switch”
(page 15) .
Verify the power up sequence and allow sufficient time
for each component to power up. VSM application is not accessible
Unable to access the storage •
Verify that the P711m/712m/P721m SAS controller
and the 6Gb SAS Bl Switch are installed in server
expansion slots and BladeSystem interconnect bays
that map to one another. For information about
mappings, see
“Selecting the interconnect bay”
(page 10) .
•
Verify that the SAS controller and the storage
enclosure are supported for use with each other. For
support information, see the 6Gb SAS BL switch
QuickSpecs, or the“Controller and storage enclosure
support matrix” in the BladeSystem Deployment Guide
for solutions with 6Gb SAS BL Switches and External
SAS Storage Enclosures. Both of these documents
are available on the 6Gb SAS BL Switch page of the
Hewlett Packard Enterprise Support Center website
nl
( http://www.hpe.com/support/hpesc ).
22 Troubleshooting