HP Client Automation Enterprise
For questions or support for manageability needs, please visit
http://www.hp.com/go/easydeploy
System Software Manager
For questions or support for SSM, please visit:
http://www.hp.com/go/ssm
Service, Support, and
Warranty
On-site Warranty and Service (
Note 1
): Three-years, limited warranty and service offering delivers on-site,
next business-day (
Note 2
) service for parts and labor and includes free telephone support (
Note 3
) 8am -
5pm. Global coverage (
Note 2
) ensures that any product purchased in one country and transferred to
another, non-restricted country will remain fully covered under the original warranty and service offering.
NOTE 1:
Terms and conditions may vary by country. Certain restrictions and exclusions apply.
NOTE 2:
On-site service may be provided pursuant to a service contract between HP and an authorized HP
third-party provider, and is not available in certain countries. Global service response times are based on
commercially reasonable best effort and may vary by country.
NOTE 3:
Technical telephone support applies only to HP-configured, HP and HP-qualified, third-party
hardware and software. Toll-free calling and 24x7 support service may not be available in some countries.
HP Care Pack Services extend service contracts beyond the standard warranties. Service starts from date
of hardware purchase. To choose the right level of service for your HP product, use the HP Care Pack
Services Lookup Tool at:
http://www.hp.com/go/lookuptool
. Additional HP Care Pack Services information
by product is available at:
http://www.hp.com/hps/carepack
. Service levels and response times for HP
Care Packs may vary depending on your geographic location.
Product Change
Notification
Program to proactively communicate Product Change Notifications (PCNs) and Customer Advisories
by email to customers, based on a user-defined profile.
PCNs provide advance notification of hardware and software changes to be implemented in the
factory providing time to plan for transition.
Customer Advisories provide concise, effective problem resolution, greatly reducing the need to call
technical support.
QuickSpecs
HP Z620 Workstation
System Technical Specifications
DA - 14262 North America — Version 35 — December 12, 2013
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