background image

Summary of Contents for X24i

Page 1: ...Maintenance and Service Guide X24i model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Page 2: ...go are trademarks owned by the Video Electronics Standards Association VESA in the United States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP...

Page 3: ...product to the customer 2 2 Monitor features 3 Features 3 Front components 4 Rear components 5 Locating the serial number and product number 6 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 10 Preparation for disassembly 10 Power board 13 Connector repair 14 Audio connector M1 14 HDMI connector J2 15 DP connector J3 15 Function test 17 Support and troublesh...

Page 4: ......

Page 5: ...ning the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal This i...

Page 6: ...ance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original ...

Page 7: ...ities Select Models Removable stand for flexible monitor head mounting solutions Display Port video input High Definition Multimedia Interface HDMI video input Audio headphone variable line out jack Plug and play capability if supported by your operating system Security cable slot provision on rear of monitor for optional security cable On Screen Display OSD adjustments in several languages for ea...

Page 8: ...Front components To identify the components on the front of the monitor use this illustration and table 4 ...

Page 9: ...Rear components To identify the components on the rear of the monitor use this illustration and table 5 ...

Page 10: ... SPEC label 1 and Barcode label 2 are located on the rear of the monitor The serial number and product number are located on a Safety label You may need these numbers when contacting HP about the monitor model For worldwide models except India Label 6 ...

Page 11: ...3 Illustrated parts catalog To identify the monitor major components use this illustration and table 7 ...

Page 12: ...Connectors by manufacturer Component description Location identifier Component distributor Distributer part number DisplayPort P105 Digi Key 670 2430 ND HDMI P111 Digi Key 1175 2000 1 2 30 00 BK TR ND Audio P602 Digi Key CP1 3525NG ND NOTE The connector may need to be modified to meet functionality regulatory and safety requirements if it is not an exact match You can purchase cables from the HP p...

Page 13: ...etting started chapter of this guide 2 Clean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protectio...

Page 14: ... bracket 3 Release screw from bottom side red Use tool to open the latches from bottom side green then separate rear cover middle frame 4 Remove mylar on LED cable KB cable Speaker cables red Remove Al foil from shielding case edges green Remove screw from hinge blue 10 ...

Page 15: ...5 Release screw from shielding case bottom side Remove Mother board from shielding case 6 Release screw from shielding case bottom side Remove Mother board from shielding case 11 ...

Page 16: ...7 Remove screw from red portion Pull up the P B need use force since thermal solution glue add under Power board 8 Remove LED cable LVDS cable KB cable speaker cable from M B 12 ...

Page 17: ...oard follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 9 Remove the power board 1 The HP X24i power board connector position is as follows P902 BOE P N 61003 02675 P802 BOE P N 60903 00033 2 Locate the part number location on the board 13 ...

Page 18: ...1 DisplayPort P105 Audio P602 Before repairing connectors follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 9 Audio connector P602 Repair the audio connector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move the P602 out of the...

Page 19: ...n and a de soldering pump to remove as much solder as possible from the pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the P111 connector from the circuit board 4 Place the new component on the circuit board Be sure that it matches the footprint 5 Solder the new component DP connector P105 Repair the DP connector 1 Use a soldering iron and a de soldering pump to remove as much solde...

Page 20: ...a hot air gun to melt the solder on the pins 3 Lift the P105 connector from the circuit board 4 Place the new component on the circuit board Be sure that it matches the footprint 5 Solder the new component 16 ...

Page 21: ...est Change volume and balance to confirm whether volume is smooth and loud enough Speaker Table 4 2 Solving common problems Problem Possible cause Solution Screen is blank or video is flashing Power cord is disconnected Connect the power cord Monitor is off Power the power button NOTE If pressing the Power button has no effect press and hold the power button for 10 seconds to disable the Power but...

Page 22: ...ion and or refresh rate are set higher than what the monitor supports Change the settings to a supported setting The monitor is off but it did not seem to enter into Sleep mode The monitor s power saving control is disabled Open the OSD menu and select Power Control Auto Sleep Mode and set auto sleep to On On Screen Menus are Locked is displayed The monitor s OSD lock function is enabled Press and...

Page 23: ... order parts 8 illustrated parts catalog 7 parts 8 power board 12 precautions 1 preparation for disassembly 9 rear components 5 removal power board 12 removal and replacement procedures 9 RoHS 2002 95 EC requirements 2 safety information 1 service information 1 spare parts 9 support and troubleshooting 17 troubleshooting 17 DP connector location 15 19 ...

Reviews: