HP WL520 User Manual Download

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Symptoms and Solutions

5-3

client computer cannot connect

1. Each wireless PC Card in the WL520 unit should have a unique Network Name. This Network Name must match the

active Network Name on client machines. For example the

hp WL520 AP

client

software allows you to store Network

Names in configuration profiles, then you can select a profile to fit your location.

2. Network Names should be allocated and maintained by the Network Administrator.
3. Refer to the documentation that came with your client card for additional troubleshooting suggestions.

wl520 has incorrect ip address

1. Default IP Address Assignment mode is dynamic (DHCP). If you do not have a DHCP server on your network, the default

IP Address is 10.0.0.1

10.0.0.1

10.0.0.1.

2. If the DHCP server in your network is not available for some reason while the WL520 unit reboots, the device will retain

the last IP Address it had. Reboot the WL520 device once your DHCP server is on-line again or use the ScanTool to find

the current IP Address of the WL520 unit in question.

3. To find the current IP Address using DHCP, check the IP Client Table in the DHCP Server to find the current WL520 IP

Address, match to the WL520 MAC Address in the table to the one on your unit.

4. Or use ScanTool to locate the current

Or use ScanTool to locate the current

Or use ScanTool to locate the current WL520 IP Address.

IP Address.

IP Address. Once you have the current IP Address, use the HTTP or CLI

Interface to either set the unit to DHCP mode or assign a static IP Address.

5. If you use static IP Address assignments, and cannot access the unit over Ethernet, use the

Initializing the IP Address using

Normal CLI

procedure. Once the IP Address is set, you can use the Ethernet Interface to complete configuration.

6. Perform the

Reset to Factory Default Procedure

in this guide. This will reset the unit to “DHCP” mode. If there is a DHCP

Server on the same subnet, the DHCP Server will assign an IP Address to the WL520.

http (browser) or telnet interface does not work

1. Make sure you are using a compatible browser: Microsoft Internet Explorer 5.0 or better (preferred), or Netscape 6 or

higher.

2. Make sure you have the proper IP Address. Enter your WL520 IP Address in the browser address bar, similar to this

example:

http://192.168.1.100

When the WL520

Login

window appears, leave

the User Name

field empty and enter public

public

public in the

Password

field.

3. Use the CLI over the serial port to check the SNMP Table, which can be restricting access to Telnet and HTTP.

html help files do not appear

1. Verify that the HTML Help files are installed in the default directory:

C:\Program Files\WL520_AP\AP\Help\<language>

2. If the Help files are not located in this folder, contact your network administrator to find out where the Help files are located

on your server.

3. Perform the following steps to verify or enter the pathname for the Help files:

a. Click the

Help

button in the Web Interface.

b. Select the

Help Link

tab located at the top of the screen.

c. Enter the pathname where the Help files are located.
d. Click

when finished.

telnet cli does not work

1. Make sure you have the proper IP Address. Enter your WL520 IP Address in the Telnet connection dialog, from a DOS

prompt, type:

C:\> telnet <

WL520

IP Address>

2. Use the CLI over the serial port to check the SNMP Table, which can be restricting access to Telnet and HTTP.

tftp server does not work

1. Make sure the TFTP Server has been started.
2. Verify the IP Address of the TFTP Server. The server may be local or remote, so long as it has a valid IP Address.
3. Configure the TFTP Server to “point” to the folder containing the file to be downloaded (or to the folder in which the file is

to be uploaded).

4. Verify that you have the proper WL520 Image file name and directory path.