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HP Vectra XU 5/XX, Supplementary Manual

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HP Vectra XU 5/XX Supplementary Manual Download Page 37

 Vectra XU Familiarization Guide

Troubleshooting and Repair  

••

  37

Product Identification

The rear of the computer has an identification label that shows the:

•

product name, for example, HP Vectra XU

•

system (product) number, for example D3086A

•

serial number.

When identifying the product (for example, to a Response Center), you only need the
system (product) number and serial number.

NOTE

The PC Serial Number is also written in the System ROM, and can be read in
SETUP.

Summary of Contents for Vectra XU 5/XX

Page 1: ... SETUP program Operating Systems Supported Documentation PC Hardware Structure Packaging External Connectors and Internal Components System Board Accessories Installing Main Memory Installing Video Memory Installing Accessories Installing Accessory Boards Configuring the LAN Interface Installing a Dual Processor System Board Switches Troubleshooting and Repair Product Identification Field Replacea...

Page 2: ...MS DOS Windows Windows NT and LANManager are U S registered trademarks of Microsoft Corporation IBM AT and OS 2 are U S registered trademarks of International Business Machines Corporation UNIX is a registered trademark of UNIX System Laboratories Inc in the U S A and other countries Novell and NetWare are U S registered trademarks of Novell Inc ...

Page 3: ...Vectra XU Familiarization Guide Introduction 3 Printed Manual Information 1994 Hewlett Packard Company Manual Part Number D308X 49A 90001 Printed in France 04 94 ...

Page 4: ...Vectra XU Familiarization Guide Introduction 4 Introduction ...

Page 5: ...uide Product Overview and Features is an introduction to the PC explaining the difference between this range of PCs and other Hewlett Packard PCs PC Hardware Structure describes the package including installing and removing accessories Troubleshooting and Repair describes the replaceable parts and the utilities which are available to troubleshoot the PC It also includes information on how to confi...

Page 6: ...nformation Be sure to pay special attention to the following symbols and text WARNING The Warning symbol highlights text that describes a potential danger to personnel CAUTION The Caution symbol highlights text that describes potential danger to equipment NOTE The Note symbol highlights text that gives special instructions or information ...

Page 7: ...Vectra XU Familiarization Guide Product Overview and Features 7 Product Overview and Features ...

Page 8: ...540 MB IDE D2395 x Integrated SCSI 2 IDE Interface Integrated Ultra VGA 2MB 8MB Yes 256 KB 256 KB HP Vectra XU 5 90C PC Cpl 07 94 D3091A D3092A D3094A 1 44 MB D2035A 540 MB SCSI D2386A 1 GB SCSI D2076B 540 MB IDE D2891B Integrated SCSI 2 IDE Interface Matrox Graphics Board Impression 2MB up gradeable to 4 MB 16 MB Yes 256 KB Asynchronous Cache Not available as an accessory Burst Synchronous Cache ...

Page 9: ... D3093A D3097A D3098A D3099A 1 44 MB D2035A None 540 MB IDE D2395 x 540 MB SCSI D2398 x 1GB SCSI D2904 x Integrated SCSI 2 IDE Interface Matrox Graphics Board Impression 2MB up gradeable to 4 MB 16 MB Yes 512 KB Not available as an accessory Burst Synchronous Cache ...

Page 10: ...ual Processor Upgrade D3096B Video Displays Color VGA Display D1197A Ultra VGA 1600 Display D1199A Monochrome VGA 14 inch Display D2801A B Entry Level SVGA 14 inch Display D2802A Super VGA 1024i 14 inch Display D2804A Ergo 1024 14 inch Display D2805A Ergo Ultra VGA 15 inch Display D2806A Ultra VGA 1280 17 inch Display D2807A Super VGA 14 inch Display Low Emissions D2814A Multimedia Products HP Sou...

Page 11: ...ard Disk Drive adapter Integrated IDE adapter Integrated Enhanced IDE and Fast SCSI 2 adapters on PCI bus Mass storage One front access 3 5 inch shelf One front access 5 25 inch shelf Two internal 3 5 inch shelves for hard disk drives One front access 3 5 inch shelf One front access 5 25 inch shelf One 5 25 inch shelf for a front access device or hard disk drive One internal 3 5 inch shelf for a h...

Page 12: ...Vectra XU Familiarization Guide Product Overview and Features 12 System ROM localization 11 languages ...

Page 13: ...Vectra XU Familiarization Guide Product Overview and Features 13 Product Features ...

Page 14: ...rfaces Ethernet network Fast SCSI 2 Enhanced IDE Ultra VGA C models have a PCI Matrox video adapter board A security system preventing unauthorized use of the PC A facility to update the flash BIOS An I O controller controlling the parallel and serial ports and flexible disk drives A keyboard and mouse controller NOTE ESDI mass storage devices are not supported Package The HP Vectra XU uses the sa...

Page 15: ... RAM System configuration data is held in CMOS RAM and is backed up with a gold capacitor Main Memory Modules The HP Vectra XU has eight sockets on the system board Sockets are grouped into four banks labeled A to D there are two sockets in each bank Memory modules must be installed in pairs of the same capacity beginning with bank A up to bank D The HP Vectra XU is supplied with 8 or 16 MB of mem...

Page 16: ...pter board otherwise the connector is on the system board Integrated flexible disk drive interface The integrated flexible disk drive interface supports up to two flexible disk drives Integrated IDE interface The integrated Enhanced IDE interface supports up to two IDE devices To use the Enhanced IDE features hard disk drives must be compliant with Enhanced IDE Integrated SCSI interface The integr...

Page 17: ... and suggests corrections in local languages The SETUP program with context sensitive help in your language A LAN remote start program to start the PC from a network server This is for use with the integrated Ethernet interface using either Novell NetWare version 3 11 or LAN Manager software The HP Vectra XU uses the RIPL protocol like the HP Vectra 486 XM PCs A PC identification field of up to 80...

Page 18: ...allel port mode IRQ Map for Accessory Boards Preinstalled software Models with hard disk drives are supplied with a mouse and preinstalled software MS DOS Windows Dashboard Universal client LAN connection software Ethernet LAN drivers Video drivers SCSI 2 drivers Plug and Play ISA Configuration Utility HPROMInit HP PC Identification Windows utility The first time the PC is powered ON a screen appe...

Page 19: ...urity features to prevent unauthorized access to the PC and data a User Password to enable the User Password prompt Keyboard Lock Button and Keyboard Lock Timer User Password prompt a Keyboard Lock Button to lock the PC and blank the screen a Keyboard Lock Timer to lock the PC when the keyboard has not been used for a specified time a System Administrator Password to protect the configuration sett...

Page 20: ... drivers provided with the peripheral must be installed to use ECP or EPP modes a serial port an RJ 45 UTP Ethernet LAN connector a BNC coaxial Ethernet LAN connector a Fast SCSI 2 connector Internal connectors The HP Vectra XU has a Fast SCSI 2 connector an Enhanced IDE connector a Flexible disk drive connector ...

Page 21: ...version 3 3 4 x 5 0 and above Microsoft Windows 3 1 and above Microsoft NT with APIC support HP NewWave version 3 0 4 0 and above OS 2 version 2 0 and above UNIX 386 System V from SCO version 3 2V4 1 and above VP ix 1 2 Integrated DOS Environment Novell NetWare 3 12 and above LAN Manager 2 1 and above ...

Page 22: ...ion Getting Started D3080B kit plus language option Network Administrator Guide 5962 3401 Preinstalled software manuals Support manuals that may be ordered from SMO Support Materials Operations HP Vectra PC Service Handbook 8th Edition 5963 6103 HP Vectra Accessory Service Handbook 4th Edition 5963 6104 HP Vectra Technical Reference Manual Hardware and BIOS on line edition only ...

Page 23: ...Vectra XU Familiarization Guide PC Hardware Structure 23 PC Hardware Structure ...

Page 24: ... Vectra NetServer LE series PCs The main external features are The control panel power button power light press and hold RESET button Keyboard Lock Button hard disk drive activity light Connectors for I O devices parallel and serial ports Ethernet LAN with RJ 45 UTP and BNC coaxial connectors and a Link Beat LED Fast SCSI 2 connector Four shelves for 3 5 inch and 5 25 inch devices Nameplate ...

Page 25: ...are Structure 25 External Connectors and Internal Components Keyboard Mouse ECP EPP parallel Serial BNC coaxial and RJ 45 Ethernet LAN SCSI 2 VGA Five accesory board slots Power supply Main Memory modules Dual Processor socket Main processor ...

Page 26: ...Vectra XU Familiarization Guide PC Hardware Structure 26 System Board ...

Page 27: ...Vectra XU Familiarization Guide PC Hardware Structure 27 Accessories ...

Page 28: ...f memory depending on the model It has eight sockets for main memory modules on the system board Sockets are grouped into four banks labeled A to D There are two sockets in each bank Main memory modules can be installed up to a maximum of 256 MB 4 MB D2974A 8 MB D2975A 16 MB D2297A and 32 MB D2298A memory modules are available ...

Page 29: ...odels have a Matrox video adapter board and the video memory can be upgraded to 4 MB The upgrade structure depends on the Matrox board which is installed For Models MGA PCI 2 the upgrade Part Number D3095A is carried out in the following way 1 align the video memory module and socket corner markers 2 press the module into place 3 repeat for each module 4 Set switch 2 on the video adapter board to ...

Page 30: ...ories For the Revision 3 Matrox board the upgrade Part Number D3095B is effected with one upgrade module Position the video memory module over the 2MB RAM socket with its components facing downwards as shown in the diagram Slowly and evenly press the upgrade module into place ...

Page 31: ...be used for full length 16 bit ISA boards Slot 2 can be used for full length 16 bit ISA boards Slot 3 can be used for full length 16 bit ISA boards Slot 4 can be used for either full length 32 bit PCI or 16 bit ISA boards Slot 5 can be used for half length 32 bit PCI boards NOTE If your PC has a Matrox Board installed slot 4 or 5 may not be free ...

Page 32: ...dware Structure 32 Configuring the LAN Interface Use the SETUP program to configure the integrated Ethernet interface Remote Program Load lets the PC start from the server The Integrated Ethernet Interface configuration is selected in SETUP ...

Page 33: ...tion switches Refer to System Board Switches later in this chapter 1 Unlock the ZIF socket by raising the locking lever 2 Position the processor over the socket aligning the processor and socket corner markers correctly 3 Check that the processor is seated correctly in the socket then lower the ZIF socket lever to lock the processor into place Corner marker 4 Check the system board switches are se...

Page 34: ...security mode Security mode prevents changes to the PC s configuration using the PC s SETUP program OFF to disable security mode ON to enable security mode Switch ON if you don t want anyone to change the PC s configuration 4 CONFG Retain or clear the configuration stored in EEPROM OFF to retain configuration ON to clear configuration Switch ON if you need to clear the PC s configuration informati...

Page 35: ...Vectra XU Familiarization Guide PC Hardware Structure 35 CAUTION Do not select any other switch combinations for switches 1 6 and 7 Doing so may damage your PC ...

Page 36: ...Vectra XU Familiarization Guide Troubleshooting and Repair 36 Troubleshooting and Repair ...

Page 37: ...ication label that shows the product name for example HP Vectra XU system product number for example D3086A serial number When identifying the product for example to a Response Center you only need the system product number and serial number NOTE The PC Serial Number is also written in the System ROM and can be read in SETUP ...

Page 38: ...d Disk Cable SCSI drive 5063 2742 SCSI Disk ACtivity Light Cable supplied with SCSI drive 5181 5742 Snap Fastener 1390 0882 Power Suppy Assembly 120W 5063 4569 Status Control Panel 5062 5600 Filler Panel 5 25 inch 5062 5597 Filler Panel 3 5 inch 5062 5595 Control Panel Filler Assembly 5063 0303 Bumber Foot 5131 0394 Speaker Assembly 02620 60016 I O Panel blank 45935 00004 Screw 6 32 Pilot Point 06...

Page 39: ...KB Level Two Burst Synchronous 5063 7070 Main Memory Modules 4 MB Main Memory Module D2974 63001 8 MB Main Memory Module D2975 63001 D2975 69001 16 MB Main Memory Module D2297 63001 D2297 69001 32 MB Main Memory Module D2298 63001 D2298 69001 BIO Update Disks Update disks available on the HP PC BBS Nameplate HP Vectra XU 5 75 Logo 5042 1142 HP Vectra XU 5 90C Logo 5042 0585 HP Vectra XU 5 90 Logo ...

Page 40: ...Vectra XU Familiarization Guide Troubleshooting and Repair 40 ...

Page 41: ... can make master diskettes by means of the Master Diskette Creation Utility in the HPUtils group in Windows or can order master diskettes of software for ordering procedure refer to the software license certificate included with the PC If the customer has a software failure the software should be reinstalled from the master copies For further details of support services and support conditions refe...

Page 42: ...et Not Set Disabled 1 to 75 minutes Enabled Disabled 0 to 10 2 to 30 per second 0 25 to 1 per second On Off To set your password press ENTER type your password and press ENTER type your password and press ENTER again and the screen will show that the password is set To stop using Keyboard Lock Timer select Disabled Processor Shows the type of processor in the PC Auto detect Computer Speed Shows th...

Page 43: ... for Netware Standard CHS for UNIX or LBA for OS 2 2 x Configure any controller board according to its manual INTEGRATED SCSI INTERFACE Integrated Interface SCSI BIOS Defines whether or not the integrated SCSI interface is used Operates SCSI devices Enabled Disabled Enabled None Configure any controller board according to its manual FLEXIBLE DISK DRIVES Drive 1 Drive 2 Bootable drive Interface Def...

Page 44: ... be informed Primary Adapter Video BIOS shadowing Configures for the correct video adapter Allows Video BIOS to be copied into main memory EGA VGA or similar Monochrome CGA Multimode 80 CGA Multimode 40 Enabled Disabled If the PC has a Matrox video adapter board SETUP cannot be used to configure the board If Video BIOS is used it is automatically copied into main memory 640 x 480 mode 800 x 600 mo...

Page 45: ...riginal system board is present if changed the serial number will be blank It is possible to use MS DOS SETUP and HP Vectra diagnostics without it being set POST will detect no serial number as an error Follow instructions on screen to enter the new number when completed this will then appear on future setup screens interlaced mode ...

Page 46: ...d Repair 46 Power On Self Tests POST When the PC is switched on or reset a Power On Self Test POST is performed testing the system hardware If an error is detected the error message utility displays an error diagnosis and corrective action For example ...

Page 47: ...om diskette on models without a hard disk drive The HPROMInit utility should be run if the following message appears Cannot display error messages Flash ROM may be defective Re initializing the system ROM 1 If the HPROMInit utility is on the hard disk drive it must be copied onto a bootable diskette as follows a Insert a 1 44 MB 3 5 inch diskette in drive A and type FORMAT A S ENTER b When the for...

Page 48: ...except the ZIP file to the diskette in drive A 7 Print out the Read me file provided with the Diagnostic Utility files 8 Follow the Read me file instructions to use the Diagnostic Utility The Diagnostic Utility has a menu driven graphical interface for selecting tests for the HP Vectra XU PC The Diagnostic Utility contains in depth Power On Self Tests tests for peripheral boards an inspection util...

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