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13

Support Features

Flashing the Latest Version of the System BIOS

BIOS upgrades can be downloaded, on to flexible diskette, from the 
HP World Wide Web site:

http://www.hp.com/go/vectrasupport/ 

Following the instructions which you are given, you will obtain the flash 
utility programs, 

FLASH.BAT

AUTOEXEC.BAT

 and 

PHLASH.EXE

 programs, 

the BIOS file, <bios file>

.FUL

, and the platform file <platform file>

.bin

, on 

a bootable flexible diskette.

Insert the flexible diskette into drive A. Re-boot the system. Enter the 
command 

FLASH 

<bios file>

.FUL

 .

Crisis Recovery

Although the BIOS flash process is very well protected, there is always a 
possibility of a failure (for example, due to a power failure during the BIOS 
flash). To avoid replacing the motherboard due to corrupted EEPROM, a 
crisis recovery function has been created to restore the contents. 

1

Create a bootable flexible disk and copy phlash.exe , the platform file and 
your bios image file to the disk.

2

Create a new autoexec.bat  with the following line in it:

phlash /V /mode=3 /b=

<platform file>

.bin /exit 

<bios file>

.ful

3

Toggle motherboard switch 9 to the CLOSED position. 

4

Insert the flexible disk.

5

Power on the system and hear it flash (no image is shown!). The last long 
beep indicates the end of the  flashing.

6

Power off the system.

7

Toggle back switch 9 to the OPEN position, then remove the flexible disk. 
The BIOS is now recovered and updated.

NOTE

The power button is not protected in recovery flashing mode. However, 
since 

/pf=b

 option is not used, we don't flash the bootblock, thus shutting 

down during the phlash update is not critical.

Flashing in recovery mode is blind (no video is displayed), except if you 
install an external ISA video card.

1book.bk : 1ch01.fb4  Page 13  Monday, January 19, 1998  5:12 PM

Summary of Contents for Vectra VL

Page 1: ...have already completed the HP Vectra PC family training course It is a self paced training guide designed to train you to repair the PC It contains information specific only to the repair of these PCs For information on the installation of accessories see the User s Guide and the Online documents that are supplied with the PC ...

Page 2: ...f its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Mi...

Page 3: ...efore installing or replacing a component 1 Do not take the new component out of its ESD package before connecting your wrist strap and ESD mat to a suitably earthed point 2 Do not forget to use the ESD package provided with the new part to return the old part The ESD package is conductive and is easy to recognize from its label ESD Label ...

Page 4: ...the drive Any shock may damage the drive and prevent it from functioning correctly Hard disk drives already installed in HP Vectra PCs are also sensitive to shocks If the PC s system unit is knocked or dropped accidentally this may cause damage to installed hard disk drives Avoid striking the computer Don t move PC when powered on Do not knock the hard disk during installation ...

Page 5: ... Desktop Models Package 5 Minitower Package 6 System Board and Backplanes 7 System Board Switches 9 Key Features 10 Support Features 12 Replacing the System Board 12 Flashing the Latest Version of the System BIOS 13 Crisis Recovery 13 Accessing the HP Setup Program 14 Multi boot 15 Complete the Questionnaire to Check Your Understanding 16 Answers and Explanations 19 ...

Page 6: ...Contents vi ...

Page 7: ...B EIDE 3 2 4 3 6 4 GB Ultra ATA Flexible disk drive Standard version without bezel Standard version without bezel desktop Standard version with bezel mintower CD ROM selected models 24 MAX ATAPI 24 MAX ATAPI Sound Card selected models SoundBlaster Pro compatible Aztech SoundBlaster Pro compatible Aztech LAN board selected models 10 100Base T PCI Bus Master LAN board RPO on 10Base T LAN board 10 10...

Page 8: ...Serial 1 Parallel Keyboard Mouse 2 stacked USB 15 pin VGA VESA Expandibility desktop Shelves 4 or 5 3 front accessible Accessory Slots 5 or 4 2 PCI 2 combination PCI ISA 1 ISA Shelves 4 or 5 3 front accessible Accessory Slots 5 or 4 1 PCI 1 ISA 2 combination PCI ISA 1 PCI Expandibility minitower Shelves 6 4 front accessible Accessory Slots 6 2 PCI 2 ISA 2 combination PCI ISA Shelves 6 4 front acce...

Page 9: ...ion of system health alerts For example chassis intrusion detection or memory module failure Chassis Intrusion Detection An alert is generated on the System Management Bus when the cover of the PC is removed during operation If the cover is removed when the PC is switched off the alert will be generated when the PC is next switched on This alert can be monitored with HP TopTOOLS Memory Module fail...

Page 10: ...twork Administrator s Guide network driver installation information for network administrators Service Handbook Chapters information on upgrade and replacement parts including HP part numbers Beep codes are explained in an Appen dix of the HP Vectra Service Handbook 12th Edition Communication ports 2 USB connectors 1 serial port 1 parallel port keyboard mouse Mass storage 3 2 GB IDE or 4 3 GB IDE ...

Page 11: ...ly activity light status light System board switches Processor Main memory CD ROM drive Flexible disk drive Matrox Millenium II board some models only Front view with cover removed Retaining brackets Security lock hole USB Serial Parallel Keyboard Display Rear view Rear connectors ...

Page 12: ...itower Package System board switches Processor Main memory Matrox Millenium II board some models only Front view with cover removed Voltage selection switch USB Serial Parallel Mouse Keyboard Display Rear view Rear connectors ...

Page 13: ... Power Connector Status Panel Processor Slot System Board Switches Items shown in grey are Parallel Port Serial Port Display Kbd Mou VESA Connector Graphics Controller Chip present only on models with integrated graphics controller Remote Power On Wake on Lan Connector Internal Speaker External Battery Connector 3 3 V Connector 2 USB Gold Capacitor Chassis Intrusion Detector Connector Remote Wake ...

Page 14: ...dark gray Fan Connector PSU Connector PCI Wake Up Connector Desktop rear view 1 PCI slot shown in white Minitower top view 2 ISA slot shown in gray 1 ISA PCI combination slot shown in light gray 2 PCI slot shown in white 1 ISA PCI combination slot shown in light gray 1 system board slot shown in dark gray PCI Wake Up Connector PSU Connector Thermistor Fan Connector Thermistor ...

Page 15: ...program defaults 7 Open Normal operation Open Closed Clears User and Administrator passwords 8 Open Disables keyboard power on Closed Closed Normal operation 9 Boot Block 10 RESERVED Do Not Use Processor Frequency Switch 2 3 4 5 200 MHz Open Open Closed Open 233 MHz Open Open Closed Closed 266 MHz Open Closed Open Open 300 MHz Open Closed Open Closed 333 MHz Open Closed Closed Open 366 MHz Open Cl...

Page 16: ...connect IDE devices to the Ultra ATA cable in any order and then select the boot order for all bootable drives including floppy drive CD ROM drive and SCSI drives with the HP Setup program Intel 440LX AGPset Features This Intel chipset is optimized for Pentium II processor based systems It provides support for ACPI to permit increased manageability across the cor porate network It is AGP enabled f...

Page 17: ... the PC across the network to perform management tasks Wake on LAN Connector This connector is provided for third party LAN adapters which support the Wake on LAN WOL feature Like RPO RWU WOL can be used by certain network management applications to switch on the PC to perform management tasks PCI Wake Up Connector The PCI Wake Up connector provides additional signal lines between the system board...

Page 18: ...nstalled Ensure that the problem isn t described in the product bug list Make sure that you are electrostatically grounded Replacing the System Board The system board is secured in place by the familiar system board handle mechanism Once the replacement system board has been installed insert the back end of the left hand bottom panel into its slots in the back panel of the computer and then push t...

Page 19: ... to corrupted EEPROM a crisis recovery function has been created to restore the contents 1 Create a bootable flexible disk and copy phlash exe the platform file and your bios image file to the disk 2 Create a new autoexec bat with the following line in it phlash V mode 3 b platform file bin exit bios file ful 3 Toggle motherboard switch 9 to the CLOSED position 4 Insert the flexible disk 5 Power o...

Page 20: ...and the splash screen appears Splash screen Vectra F2 Setup F8 F2 ESC Boot menu Setup program Summary screen Use the Boot menu to select the device you wish the PC to start from Use the Setup program to configure the PC change passwords and set hard ware security options Use the Summary screen to preview the hardware configuration of the PC ...

Page 21: ...was configured as the first boot device in the Setup program although it is on a different physical connector Overview The boot order is not dependent upon which IDE connector the hard disk drive is using Changing the position of the hard disk drive on the IDE cable does not change the boot order except when you completely remove the disk that was originally assigned as the boot disk The table bel...

Page 22: ...again b Use the Crisis Recovery process to restore the contents of the corrupted EEPROM c Toggle switch 9 to the OPEN position and restart the PC 3 After changing the order of the IDE hard disk drive on the IDE cable nothing is changed in the Boot Hard disk drive list Can you explain why a The configuration data stored in the EEPROM is corrupt b The IDE cable is not connected correctly to the disk...

Page 23: ... processing throughput of the PC Which of the following options are viable a Replacing the current 233 MHz processor by a 266 MHz processor b Replacing the current processor by an overdrive processor when available c Installing more main memory modules d Changing the processor speed with the system board switches 7 How can the order of devices from which the PC attempts to boot from be configured ...

Page 24: ...on has not be enabled on the system board switches d The PC s power supply has shutdown automatically to prevent overheating and excess power consumption 9 The PC does not make a buzzing or beeping sound when the client presses the power button but it is still not possible to turn it off How can this problem be resolved a Enter a password to unlock the PC b Press the power button and hold it down ...

Page 25: ... for more information 3 After changing the order of the IDE hard disk drive on the IDE cable nothing is changed in the Boot Hard disk drive list Can you explain why c The boot order is not determined by the physical location of the IDE hard disk on the IDE cable This is possible because the BIOS and the IDE controller are able to recognize the original boot disk See page 15 for more information 4 ...

Page 26: ...ted to the backplane It should not be directly connected to a network board 6 The client wishes to accelerate the processing throughput of the PC Which of the following options are viable b Replacing the current processor by an overdrive processor when available c Installing more main memory modules HP does not support the replacement of a processor by a faster one unless it is an official overdri...

Page 27: ...Power On function has not be enabled in the Setup program c The Keyboard Power On function has not be enabled on the system board switches d The PC s power supply has shutdown automatically to prevent overheating and excess power consumption The Keyboard Power On function works with any operating system and is not configured on any particular Windows menu The power supply of the PC has a safety fe...

Page 28: ...22 Answers and Explanations ...

Page 29: ......

Page 30: ...Paper not bleached with chlorine Manual Part Number D5785 90901 Printed in France 11 97 50 ...

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