HP Vectra VE5 3 Technical Reference Manual Download

Page: 55 / 60

Power-On Self-Test and Error Messages

This chapter describes the Power-On Self-Test (POST) routines, which are
contained in the computer’s ROM BIOS, the error messages which can
result, and the suggestions for corrective action.

Summary of Contents for Vectra VE5 3

Page 1: ...Technical Reference Manual Hardware and BIOS HP Vectra VE series 3 PC ...

Page 2: ...ights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft Windows and MS DOS are registered trademarks of the Microsoft Corporation Novell and Netware are registered trademarks of Novell Inc OS 2TM is a...

Page 3: ...vailable from other sources such as manufacturer s proprietary publications has not been reproduced This manual contains summary information only For additional reference material refer to the bibliography on the next page Conventions The following conventions are used throughout this manual to identify specific numeric elements Hexadecimal numbers are identified by a lower case h For example 0FFF...

Page 4: ...iliarization Guide D4050 90901 HP Vectra Accessories Service Handbook 6th edition 5964 8495 HP Vectra PC Service Handbook Volume 1 10th edition 5964 8494 HP Support Assistant CD ROM by subscription The following Intel publication provides more detailed information Pentium Microprocessor Data Sheet 241595 002 ...

Page 5: ...nvironmental Specification 4 Electrical Specification 5 Documentation 6 Where to Find the Information 7 2 System Board System Board and Backplane 10 Backplane 11 Architectural View 11 Devices on the Processor Local Bus 13 The Intel Pentium Microprocessor 13 Chip Set 15 Cache Memory 16 Main Memory 17 Devices on the PCI Bus 18 Graphics Controller 18 Integrated Drive Electronics IDE 18 ...

Page 6: ...8 Connectors 29 Problems With the HP D2800A 21 Inch Display 29 Video Memory 29 Available Video Resolutions 30 Mass Storage Drives 32 Hard Disk Drives 32 Flexible Disk Drives 32 Connectors and Sockets 33 4 Summary of the HP Phoenix BIOS HP Phoenix BIOS Summary 36 Setup Program 38 Main Menu 38 Configuration Menu 38 Security Menu 40 Power Menu 40 Vectra Ergonomic Power Solution VEPS 41 HP Off 41 Adva...

Page 7: ...esses 43 System Memory Map 43 Product Identification 43 HP I O Port Map I O Addresses Used by the System 43 5 Power On Self Test and Error Messages Order in Which Tests are Performed 48 Beep Codes 51 Error Message Summary 52 ...

Page 8: ...Contents viii ...

Page 9: ...1 1 System Overview This chapter introduces the external features and lists the specifications and characteristic data of the computer It also summarizes the documentation which is available ...

Page 10: ...nt logo no longer carries processor speed and series information now appears on serial number label Mouse Keyboard Parallel Port Serial Port A Serial Port B Display Empty shelf Empty shelf for a CD ROM or 5 25 inch device for a 2nd hard disk or 3 5 inch device ...

Page 11: ...s Base The above illustrations shows a plan view of the PC seen from above All dimensions are in millimeters The mounting holes for the second hard disk 95 20 44 45 mm and those for mounting the computer to a solid surface 275 00 210 00 mm are indicated ...

Page 12: ...oard Flat 18 3 inches W by 7 inches D by 1 3 inches H 464 mm W by 178 mm D by 33 mm H Standing 18 3 inches W by 7 inches D by 2 inches H 464 mm W by 178 mm D by 51 mm H System Processing Unit with a Hard Disk Typical power consumption 30 W to 40 W before installing any customer specific accessories Acoustic noise emission less than 40 dB in the workplace under normal conditions as defined by DIN 4...

Page 13: ...d from the mains supply for 60 seconds and then plug it back in and attempt to restart the computer Parameter Limit for the Power Supply Notes Limit per PCI Accessory Slot Limit per ISA Accessory Slot Input voltage 100 127 200 240 Vac Auto ranging Input current max 3 A Input power max 150 W Input power typical 44 W 29 W 24 W 5 W Fully on mode Standby mode Suspend mode Off but plugged Input frequen...

Page 14: ...ision Support Servers Support Assistant CD ROM Paper based HP Vectra VE 5 xx series 3 User s Guide printable PCL file printable viewable file D4050 90001 HP Vectra VE 5 xx series 3 Familiarization Guide printable PCL file printable viewable file D4050 90901 HP Vectra VE 5 xx series 3 Technical Reference Manual Hardware and BIOS printable PCL file printable viewable file no HP Vectra PC Service Han...

Page 15: ...verview Formal documents Software license Hardware warranty License agreement Upgrading the computer Opening the computer Full details Supported accessories Part number details Full product number details Replacing accessories How to install New procedures Configuring devices Installing drivers Configuring peripherals Problem fixes Fields and their options within Setup Complete list Key fields Rep...

Page 16: ...8 1 System Overview Documentation ...

Page 17: ...d disk devices which are sup plied with the computer This chapter describes the components of the system board taking in turn the components of the Processor Local Bus the Peripheral Component Interconnect PCI bus and the Industry Standard Architecture ISA bus ...

Page 18: ...o J6 async sync Cache Memory socket 3 3V power Ext Spkr Int Spkr Ext Batt Stat Pnl Power connector IDE 1 HDD connector IDE 2 CD ROM conn FDD connector SiS 551 1 PL PCI bridge Memory Cntlr SiS 5513 PCI ISA bridge IDE Cntlr J7 bus frequency System Little Ben J15 product flag JP4 kbd start PC87308 7 Super I O Parallel Keybd Mouse Serial A Serial B Display ROM 20 5 cm 8 2 inches 27 5 cm 1 1 0 inches ...

Page 19: ...ral View The block diagram on the following page gives an architectural view of the computer s structure Total Occupied PCI slots normal 1 0 PCI slots network 0 0 PCI ISA combination slots 1 0 ISA slots full length 1 0 ISA slots restricted length 1 0 J2 J3 Backplane ...

Page 20: ...I Bus 32 bit 33 MHz asynchronous ISA Bus 16 bit 8 33 MHz SiS5512 Data Path Unit PCI Master IDE Controller ISA Bus Controller PCI Master PCI Slave APIC Cache Controller Write Buffer Main Memory Controller PCI Slave Graphics Controller System ROM IDE channel 2 Serial EEPROM Keyboard Mouse Serial 1 2 Parallel ports Flexible Disk Kbd Mse Controller Ser Par Controller ISA Bus Interface FDD Controller ...

Page 21: ...Vectra VE 5 xxx series 3 these types of processor cannot be installed Any thermal contact material between the processor and the heat sink must not be removed or disturbed The cooling needs of the processor are critical Bus Frequencies There is a 14 318 MHz crystal oscillator on the system board This frequency is multiplied to 50 60 or 66 MHz by a phase locked loop This is further scaled by an int...

Page 22: ...requency Ratio Processor Local Bus Processor Frequency 1 2 short pins 2 4 50 MHz 33 MHz 8 33 MHz Off Off 1 5 1 75 MHz short pins 1 3 60 MHz 33 MHz 8 33 MHz Off Off 1 5 1 90 MHz short pins 3 4 66 MHz 33 MHz 8 33 MHz Off Off 1 5 1 100 MHz short pins 2 4 50 MHz 33 MHz 8 33 MHz On Off 2 1 100 MHz1 short pins 1 3 60 MHz 33 MHz 8 33 MHz On Off 2 1 120 MHz short pins 2 4 50 MHz 33 MHz 8 33 MHz On On 2 5 ...

Page 23: ...tains the 2 channel IDE controller Chip Features SiS 5511 Asynchronously clocked PCI bus support VGA unified memory architecture support with DMA PCI arbiter Main memory controller EDO 32 bit 64 bit mixed mode Level 2 cache memory controller write through and write back modes SiS 5512 Bidirectional buffering 64 bit PL bus 64 32 bit memory data bus 32 bit PCI bus Three FIFO queues and one read buff...

Page 24: ...by the PL PCI bridge chip in the system board chip set A single HP cache memory module consists of 256 KB of direct mapped synchronous pipelined burst static random access memory SRAM The synchronous cache memory module produces 10 better performance than the asynchronous module The cache memory line width is 32 bytes 256 bits four times the width of the Pentium s Processor Local data bus Since re...

Page 25: ...ust be occupied before bank C The single module option allows for a cheaper upgrade path for main memory but again restricts bank access to 32 bits However since the majority of accesses are to bank A the impact on the computer performance is minimized It is better to upgrade memory by replacing low capacity modules with ones of higher capacity In this way the B and C banks can be kept free If onl...

Page 26: ...ls with hard disk are supplied with an IDE cable bearing two grey connectors for connecting the hard disk drive and an optional second accessory to the primary channel No cable is supplied for the secondary channel an IDE cable bearing a single red connector needs to be purchased for connection to a CD ROM drive Transfer Rates Versus Modes of Operation The controller supports 32 bit Windows I O tr...

Page 27: ...ddressing The amount of addressable space on a hard disk is limited by three factors the physical size of the hard disk the addressing limit of the IDE hardware and the addressing limit of the BIOS The Extended CHS addressing scheme allows larger disk capacities to be addressed than under CHS by performing a translation for example regrouping the sectors so that there are twice as many logical tra...

Page 28: ...allel port also depicted on page 33 is Centronics compatible supporting IEEE 1284 It can be programmed as LPT1 LPT2 or disabled It can operate the four modes Standard mode PC XT PC AT and PS 2 compatible Bidirectional mode PC XT PC AT and PS 2 compatible Enhanced mode enhanced parallel port EPP compatible High speed mode MS HP extended capabilities port ECP compatible ISA Device Index Data Super I...

Page 29: ...k RTC is 146818A compatible The configuration RAM is implemented as 256 bytes of CMOS memory Serial EEPROM This is the non volatile memory which holds the default values for the CMOS memory in the event of battery failure or the user pressing in Setup When installing a new system board the Serial EEPROM will have a blank serial number field This will be detected automatically by the BIOS which wil...

Page 30: ... XD bus bit 5 GPIO27 Jumper J7 Processor Local Bus Frequency GPIO Switch SW2 Frequency Ratio Processor Local Bus GPIO Processor Frequency 10 11 1 2 14 15 short pins 2 4 50 MHz 1 0 Off Off 1 5 1 1 1 75 MHz short pins 1 3 60 MHz 0 1 Off Off 1 5 1 1 1 90 MHz short pins 3 4 66 MHz 1 1 Off Off 1 5 1 1 1 100 MHz short pins 2 4 50 MHz 1 0 On Off 2 1 0 1 100 MHz1 short pins 1 3 60 MHz 0 1 On Off 2 1 0 1 1...

Page 31: ... electronic services refer to the Hewlett Packard Support and Information Services chapter in the User s Guide that was supplied with the computer The System ROM is updated by running the Phlash utility PHLASH EXE which is supplied with the BIOS upgrade file GX07xx FUL and the system definition file platform bin You must specify the model of the computer since the utility which is supplied for a d...

Page 32: ...ting jumper JP4 in its default position the Power On Space Bar function is enabled Note though that it must also be enabled in the Power On Space Bar field of the Power Menu in the Setup program Turning the computer on with jumper J15 removed clears the product identification field in the BIOS and causes the computer to prompt for the new information By identifying the product correctly after inst...

Page 33: ... chip selects Little Ben can be powered by battery so its consumption has been kept as low as possible When VccState and PowerGood pins are both low all output pins are in tri state mode except for RemoteOnBen which continues to be driven This allows the computer to be restarted even after a power loss has occurred When the user requests a ShutDown from the operating system the environment is firs...

Page 34: ...ting system Windows 95 or by the BIOS other operating systems In general in a Plug and Play configuration resources for an ISA board have to be reserved first using a utility under Windows 95 or ICU for DOS Windows and then you can plug in your board When you run a non Plug and Play operating system such as OS 2 or Windows NT if you want to install an ISA board you have to reserve the resources fo...

Page 35: ...terface Boards and Mass Storage Drives This chapter describes the video and mass storage devices which are supplied with the computer It also summarizes the pin connections on internal and external connectors ...

Page 36: ...priority and data access is queued to take place when it can Thus the video data bandwidth on the memory bus limits the performance when the computer is used without level two L2 cache memory When a cache memory module is installed however the processor can read or write data to the L2 cache memory and process it without needing to compete with the graphics controller for access to the main memory...

Page 37: ...ess after sudden black to white or white to black transitions This can occur within text strings that are made up of thin characters or along single dot wide lines It is a purely subjective effect However in general the use of this display with the HP Vectra VE 5 xxx series 3 is not recommended If the user is determined to use this combination though then decreasing the refresh rate or the video r...

Page 38: ...re connector field on the same sub menu can be enabled to allow the use of VESA accessory boards Available Video Resolutions If Video Plug and Play is enabled in the Setup program and a DDC display is detected Setup will configure the best refresh rate automatically For non DDC displays or when Video Plug and Play is disabled the refresh rates can be changed manually in the Setup program DDC can b...

Page 39: ... 85 1 MB 800 x 600 256 64K 56 60 72 75 85 1024 x 768 256 i431 60 70 75 85 640 x 480 16 256 64K 16M 60 60 72 75 85 2 MB 800 x 600 256 64K 16M 56 60 72 75 85 1024 x 768 256 64K i431 60 70 75 85 1280 x 1024 256 i431 60 75 Windows NT 3 51 640 x 480 16 16M 256 32K 64K 60 60 72 75 85 1 MB 800 x 600 16 256 32K 64K 56 60 72 75 85 56 60 1024 x 768 16 256 i431 60 70 75 85 640 x 480 16 256 32K 64K 16M 60 60 ...

Page 40: ...op front access shelf of all models 1 GB IDE 850 MB IDE HP product number D2787A D2749A Manufacturer Western Digital Seagate Product name Caviar AC21000 Typhoon Interface ATA AT Random average seek time read 11 to 14 ms read 13 to 16 ms write 14 ms Spindle speed 5200 rpm 3800 rpm Cylinders 2100 1647 Heads logical 16 16 Sectors per track 63 63 Disks 2 2 Heads physical 4 4 Tracks per surface 4044 40...

Page 41: ...round 21 Ground 22 WRDATA 23 DIOW 24 Ground 23 Ground 24 WREN 25 DIOR 26 Ground 25 Ground 26 TRK0 27 IORDY 28 SPSYNC CSEL 27 Ground 28 WRPRDT 29 DMACK 30 Ground 29 Ground 30 RDDATA 31 INTRQ 32 IOCS16 31 Ground 32 HDSEL1 33 DA1 34 PDIAG 33 Ground 34 DSKCHG 35 DA0 36 DA2 37 CS0 38 CS1 39 DASP 40 Ground Status Panel Connector Power Supply Connector for System Board Pin Signal Pin Signal Pin Signal Pi...

Page 42: ... not connected 3 Ground 15 PA2 3 orientation key 4 EVideo 16 PA3 4 VBATT 5 ESync 17 PA4 6 EDclk 18 PA5 3 3 V Connector 7 not connected 19 PA6 Pins Signal 8 Ground 20 PA7 1 Ground 9 Ground 21 DClk 2 Ground 10 Ground 22 BlankP 3 Ground 11 Ground 23 HSyncB 4 3 3 V 12 not connected 24 VSyncB 5 3 3 V 25 Ground 6 3 3 V Keyboard and Mouse Connector Serial Port Connector VGA Connector Parallel Port Connec...

Page 43: ...35 4 Summary of the HP Phoenix BIOS This chapter and the following chapter give an overview of the features of the HP Phoenix BIOS ...

Page 44: ... in the next chapter The system BIOS is identified by the version number GX 07 xx The procedure for updating the System ROM firmware is described on page 23 Press to run the Setup program while the initial Vectra logo is being displayed Alternatively press to view the summary configuration screen an example of which is depicted on the next page By default this remains on the screen for 20 seconds ...

Page 45: ... Serial A Bank A 8 MB EDO COM2 2F8H Serial B Bank B None COM3 None Bank C None COM4 None Video RAM 1 MB LPT1 378H System Cache None LPT2 None Video Device SiS LPT3 None 1st IDE Device HDD 848 MB Flexible Disk A 1 44 MB 2nd IDE Device None Flexible Disk B None 3rd IDE Device None Display type Not Available 4th IDE Device None ISA PnP Not Installed PCI Slot 1 Not Installed ISA PnP Not Installed PCI ...

Page 46: ...nts become frozen by the setting of a value in some other field Such fields are displayed in a different color without the and brackets When the user moves the cursor with the up and down arrow keys these fields are skipped Some fields disappear completely when a choice in another field makes their appearance inappropriate for example the Key auto repeat speed and Delay before auto repeat fields d...

Page 47: ... they have been detected Under the IDE sub menu multi sector transfers can be disabled or set to 2 4 8 or 16 the translation method can be set to extended or standard the integrated bus adapters can be set to none primary IRQ15 secondary IRQ14 or both P h o e n i x B I O S S e t u p C o p y r i g h t 1 9 8 5 9 6 P h o e n i x T e c h n o l o g i e s L t d C o p y r i g h t 1 9 9 6 H e w l e t t P ...

Page 48: ...he Lock Time Between Attempts field The User Password sub menu grants access to the keyboard lock timer option Once this password has been set the menu gives access to the main sub menu of user preferences Under the Hardware Protection sub menu the following devices can have their access locked unlocked flexible disk controller IDE controllers serial and parallel ports Writes to the flexible disk ...

Page 49: ...tional data loss providing a safe shutdown of running applications and unsaved files It is available under the Windows 95 operating system provided that the appropriate driver is installed 1 In the control panel double click on the Power icon 2 Click on the HP Off tab to select HP Off or on Immediate Power Off to cancel it 3 Select the time out period between one and five seconds The time out peri...

Page 50: ...y Intel and Microsoft for a power saving mode that is applicable under a wide range of operating systems It supports the following modes Fully on Standby Suspend Hibernation and Off Of these APM 1 1 supports Fully on Standby Suspend and Off The Suspend mode is managed at the operating system level only from the Windows 95 Start menu There is no longer the inter activity between the Setup program a...

Page 51: ...rt Map I O Addresses Used by the System1 Peripheral devices accessory devices and system controllers are accessed via the system I O space which is not located in system memory space The 64 KB of addressable I O space comprises 8 bit and 16 bit registers called I O ports located in the various system components When installing an accessory board ensure that the I O address space selected is in the...

Page 52: ... reserved 015Ch 015Dh Super I O controller 0170h 0177h IDE hard disk drive controller secondary channel 01F0h 01F7h IDE hard disk drive controller primary channel 0278h 027Fh Parallel port 2 02E8h 02EFh Serial port 4 02F8h 02FFh Serial port 2 0376h IDE hard disk drive controller secondary channel 0378h 037Ah Parallel port 1 03B0h 03DFh Video controller 03E8h 03EFh Serial port 3 03F0h 03F5h Primary...

Page 53: ...ystem has two 8259A compatible interrupt controllers They are arranged as a master interrupt controller and a slave that is cascaded through the master The following table shows how the master and slave controllers are connected The Interrupt Requests IRQ are numbered sequentially starting with the master controller and followed by the slave First DMA controller used for 8 bit transfers Channel Fu...

Page 54: ...ailable for PCI devices All PCI devices with interrupt transfer support will use and share INTA A multiple function PCI device may use several INT lines These devices will require more than one system interrupt request line IRQ Interrupt Vector Interrupt Request Description IRQ0 08h System Timer IRQ1 09h Keyboard Controller IRQ2 0Ah Slave IRQ Cascade connection from INTC2 Interrupt Controller 2 IR...

Page 55: ... Self Test and Error Messages This chapter describes the Power On Self Test POST routines which are contained in the computer s ROM BIOS the error messages which can result and the suggestions for corrective action ...

Page 56: ...ST Pressing the PAUSE BREAK key at any time will allow you to inspect the screen contents Press any key to resume Devices such as memory and newly installed hard disks are configured automatically The user is not requested to confirm the change Newly removed hard disks are detected and the user is prompted to confirm the new configuration by pressing Note though that the POST does not detect when ...

Page 57: ...t failure causes an error code to display and the boot process to abort Video Tests Initialize the Video Initializes the video subsystem tests the video shadow RAM and if required shadows the video BIOS A failure causes an error code to display but the boot process continues System Board Tests 8042 Self Test Downloads the 8042 and invokes the 8042 internal self test A failure causes an error code ...

Page 58: ...or proper operation of the flexible disk controller Test failure causes an error code to display Coprocessor Tests Internal Numeric Coprocessor Test Checks for proper operation of the numeric coprocessor part of the processor Test failure causes an error code to display Communication Port Tests Parallel Port Test Tests the integrated parallel port registers as well as any other parallel ports Test...

Page 59: ...p Beep Pattern Beep Code1 Numeric Code Description 1 B4h This does not indicate an error There is one short beep before system startup 02 98h Video configuration failure or option ROMs check sum failure 0223 16h BIOS ROM check sum failure 0300 20h DRAM refresh test failure 0303 22h 8742 Keyboard controller test failure 0340 2Ch RAM failure 0343 2Eh RAM failure on data bits in low byte of memory bu...

Page 60: ... drive is connected Check Setup for the configuration System battery is dead You may get this message if the computer is disconnected for a few days When you Power on the computer run Setup to update the configuration information The message should no longer be displayed Should the problem persist replace the battery Keyboard error Check that the keyboard is connected Resource Allocation Conflict ...

Search results

Summary of Contents for Vectra VE5 3

Reviews:

Related manuals for Vectra VE5 3

Brands by name

Popular brands

HP Vectra VE5 3, Technical Reference Manual

Search results

Summary of Contents for Vectra VE5 3

Reviews:

Related manuals for Vectra VE5 3

Brands by name

Popular brands