HP V27i G5 Maintenance And Service Manual Download Page 3

Page: 3 / 26

Table of Contents

Getting started ........................................................................................................................................................................ 2

Important safety information ........................................................................................................................................... 2

Important service information and precautions ................................................................................................................ 2

RoHS (2002/95/EC) requirements.................................................................................................................................... 3

General descriptions ........................................................................................................................................................ 3

Firmware updates ............................................................................................................................................................. 3

Before returning the repaired product to the customer .................................................................................................... 3

Monitor features ..................................................................................................................................................................... 4

Features ............................................................................................................................................................................ 4

Front components ............................................................................................................................................................. 5

Rear components.............................................................................................................................................................. 6

Locating the serial number and product number .............................................................................................................. 7

Illustrated parts catalog .......................................................................................................................................................... 8

How to order parts ......................................................................................................................................................... 10

Removal and replacement procedures .................................................................................................................................. 11

Preparation for disassembly ........................................................................................................................................... 11

Rear Cover ..................................................................................................................................................................... 11

Power board ................................................................................................................................................................... 16

Connector repair ............................................................................................................................................................ 17

DP connector CN501 .......................................................................................................................................... 19

HDMI connector CN502 .................................................................................................................................... 20

D-SUB connector CN503 ................................................................................................................................... 21

Function test ................................................................................................................................................................... 22

Support and troubleshooting .......................................................................................................................................... 22

Index .............................................................................................................................................................................. 24

Summary of Contents for V27i G5

Page 1: ...Maintenance and Service Guide V27i G5 model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Page 2: ... States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Firs...

Page 3: ...tomer 3 2 Monitor features 4 Features 4 Front components 5 Rear components 6 Locating the serial number and product number 7 3 Illustrated parts catalog 8 How to order parts 10 4 Removal and replacement procedures 11 Preparation for disassembly 11 Rear Cover 11 Power board 16 Connector repair 17 DP connector CN501 19 HDMI connector CN502 20 D SUB connector CN503 21 Function test 22 Function test 2...

Page 4: ...discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal This information provides general service information for the monitor Adherence to the procedures and pre...

Page 5: ...n for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original parts are not RoHS complaint the replacement parts can be non ROHS complaint If the original parts a...

Page 6: ...wer consumption Security cable slot on the rear of the monitor for an optional security cable Cable management feature for placement of cables and cords Speakers are available on select models only Connectors VGA port select products only DisplayPort video input select products only High Definition Multimedia Interface HDMI video input USB Type C port select products only Plug and Play capability ...

Page 7: ...and table Table 1 1 Front components and their descriptions Component Function 1 Power LED Indicates that the monitor is powered on 2 Power button Turns the monitor on or off NOTE Be sure that the master power switch on the monitor is in the On position to turn on the monitor Select products only ...

Page 8: ... cable 3 Power connector Connects a power cord 4 DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console 5 HDMI port Connects the HDMI cable to a source device such as a computer or game console 6 VGA port Connects a VGA cable to a source device such as a computer or game console 4 Menu button Press to open the OSD menu 5 Security cable slot Connect...

Page 9: ...umber The SPEC label 1 and Barcode label 2 are located on the rear of the monitor The serial number and product number are located on a Safety label You may need these numbers when contacting HP about the monitor model Barcode label Spec label ...

Page 10: ...tor major components use this illustration and table Item Description Qty 1 DECO_BEZEL 1 2 PANEL 1 3 MIDDLE_FRAME 1 4 MAIN BOARD 1 5 MAINFRAME 1 6 BKT_VESA 1 7 REAR_COVER 1 8 COVER_VESA 1 9 stand ass y 1 10 BASE_ASS Y 1 11 KEY_POWER 1 12 KEY_FUNCTION 1 ...

Page 11: ...ER BOARD NA 1 16 INSULATING SHEET 125 7 92 9 0 5mm 1 17 LENS 1 18 DECO_BEZEL 1 S1 0M1G3030 4120 11 S2 0Q1G3030 6 47 CR3 4 S3 0M1G1030 6120 3 S4 0M1G2940 10 47 CR3 4 S5 0M1G3030 4 47 CR3 2 S6 QQ1G24200301200AWL 2 S7 QM1G38400601200ARA 1 ...

Page 12: ...on Location identifier Component distributor Distributer part number DisplayPort CN501 Farnell DP1RD20JQ1 JAE HDMI CN502 RS DP1RD20JQ1 JAE D SUB CN503 tme HDL15 SL B ADAM TECH NOTE Rear cover and chassis need to be modified to hold connector Connector may need modifications to meet functional safety and regulatory requirements accordingly if it doesn t match exactly NOTE The connector may need to ...

Page 13: ...ide 2 Clean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following di...

Page 14: ...ar case 2 Use your fingers to split the left and right sides apart between the middle frame and rear case 3 Insert the scraper bar tool into the gap between the middle frame and rear case and then rotate The hook opens Repeat the steps ...

Page 15: ...3 4 Disassemble the Rear Cover and disconnect the connectors 5 Remove the Mylar 6 Disassemble 6 screws from the boards 7 Disassemble all the boards from housing 8 Disconnect all the wires from the board ...

Page 16: ...14 ...

Page 17: ...15 9 Remove the screws to remove the middle frame and the panel ...

Page 18: ...d follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 11 Remove the power board 1 The HP V27i G5 power board connector position is as follows 2 Locate the part number location on the board Warning After unplugging the power supply the capacitance is still charged do not touch and discharge the capacitor CN902 CN801 ...

Page 19: ...repairers Note in repair center not applicable for end user Electrostatic protection is required when component replacement is required The monitor meets ROHS please use Lead free solder wire for soldering If Connector need to replace must check specification and part number whether match the BOM and location If connector need to replace please insert new parts carefully because the near pin may c...

Page 20: ... Main board function is ordinary Note The requirement of professional repairers regulation by ERP lot5 1 The professional repairer has the technical competence to repair electronic displays and complies with the applicable regulations for repairers of electrical equipment in the Member States where it operates Reference to an official registration system as professional repairer where such system ...

Page 21: ...ing pump to remove as much solder as possible from the pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the CN501 connector from the circuit board 4 Place the new component on the circuit board Be sure that it matches the circuit board footprint 5 Solder the new component ...

Page 22: ...ering pump to remove as much solder as possible from the pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the CN502 connector from the circuit board 4 Place the new component on the circuit board Be sure that it matches the circuit board footprint 5 Solder the new component ...

Page 23: ...oldering iron and a de soldering pump to remove as much solder as possible from the pin 2 Lift the CN503 connector from the circuit board 3 Place the new component on the circuit board Be sure that it matches the circuit board footprint 4 Solder the new component ...

Page 24: ... image displays and sound plays correctly on the monitor Computer or D SUB player Table 4 2 Solving common problems Problem Possible cause Solution Screen is blank or video is flashing Power cord is disconnected Connect the power cord Monitor is off Power the power button NOTE If pressing the Power button has no effect press and hold the power button for 10 seconds to disable the Power button lock...

Page 25: ...t button for 10 seconds to disable the OSD Lockout function Power Button Lockout is displayed The monitor s Power Button Lockout feature is enabled Press and hold the Power button for 10 seconds to unlock the power button function Monitor has trouble waking from Sleep mode DisplayPower or USB Type C inputs Set the DisplayPort hot plug detection to Always Active Power mode monitors Set the hot plug...

Page 26: ...ation 5 parts 8 parts ordering 10 power board removal 16 precautions 2 preparation for disassembly 11 RC removal 11 rear components 6 removal power board 16 RC 11 removal and replacement procedures 11 returning to customer 3 RoHS 2002 95 EC requirements 3 safety information 2 serial number location 7 service information 2 spare parts 8 support and troubleshooting 22 troubleshooting 22 ...

Search results

Summary of Contents for V27i G5

Reviews:

Related manuals for V27i G5

Brands by name

Popular brands

HP V27i G5, Maintenance And Service Manual

Search results

Summary of Contents for V27i G5

Reviews:

Related manuals for V27i G5

Brands by name

Popular brands